Find work in Canada.

485,444 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 1 month ago
BE
Accounts Manager
Battlefield Equipment Rentals
Thunder Bay, ON
- Full-time
The Construction Equipment Account Manager (Sales Representative) plays a critical role as the direct liaison between our branches and our customers, helping to develop, maintain, and grow…
Added 1 month ago
TG
Manager, IT Support - Toronto
TMX Group
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
The Manager, IT Support is a critical leadership role responsible for directing the IT Support teams and ensuring seamless service delivery across both the Toronto and Markham offices,…
Added 1 month ago
C
Field & Infusion Nurse (RN)
Cencora
Cranbrook, BC · BC
- Part-time
Assess monitor pre and post-injection/infusion treatments as directed by program protocols.
Added 1 month ago
CN
Manager, Reactor Chemistry and Corrosion
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Prioritizing and adjusting resources to support program delivery and business objectives.
Added 1 month ago
CN
Manager, Material Forensics and Characterization
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Prioritizing and adjusting resources to support program delivery and business objectives.
Added 1 month ago
MC
NIHB Medical Transportation Referral Clerk
Mikisew Cree First Nation
Fort McMurray, AB
- Full-time
…contribute to effective internal operations, reliable service delivery, and the day‑to‑day functions that support the Nation’s organizational…
Added 1 month ago
C
Warehouse Associate
Civeo
Acheson, AB
- Full-time
Warehouse Associate will support warehouse operations. Reporting to Manager, Warehouse, The Warehouse Associate supports warehouse and distribution operations by receiving, storing,…
Added 1 month ago
C&
Lead Customer Order Coordinator
Communications & Power Industries (CPI)
Georgetown, ON
- Full-time
We are looking for a Lead Customer Order Coordinator to join our Program Management Office. This is a senior working role responsible for the accurate and timely execution of customer…
Added 1 month ago
EP
Manager, Cybersecurity & Project Management Office
Enova Power Corp.
Waterloo, ON
- Full-time
This role is accountable for the governance of Enova’s cyber security program and the governance of its technology project and program standards. This role owns Enova’s cyber security…
Added 1 month ago
YO
Program Manager Community Programs
YMCA of Northern Alberta
Fort McMurray, AB
- Full-time
This position provides effective leadership in the development, delivery, and evaluation of newcomer settlement and integration services in the Wood Buffalo region. The Program Manager is…
Added 1 month ago
Meat & Seafood - Cutter Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
PE · Montague, PE
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 1 month ago
IP
Supervisor of Administrative Services
Indigenous Perspectives Society
Vernon, BC
- Full-time
…compliant, and values-driven workplace that supports strong service delivery across the…
Added 1 month ago
TG
Manager, IT Support - Toronto
TMX Group
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
The Manager, IT Support is a critical leadership role responsible for directing the IT Support teams and ensuring seamless service delivery across both the Toronto and Markham offices,…
Added 1 month ago
C
Gift of Christmas Assistant
CityKidz
Hamilton, ON
- Full-time
- Contract
…administrative processes, the incumbent helps ensure the successful delivery of the Gift of Christmas…
Added 1 month ago
CP
Product Manager
Chartered Professional
Toronto, ON
- Full-time
As Product Manager, you will lead the research, planning and development of CPA Ontario's Professional Development offerings, with priority on the strategy and execution of the Conference…
Added 1 month ago
Learning & Development Specialist
Clark Wilson
Vancouver, BC
Reporting to the Manager of Legal Support Services, this role is responsible for coordinating and delivering onboarding and learning programs, developing practical learning resources,…
Added 1 month ago
Single Family Builder Sales Representative - Cloverdale (926)
Trail Appliances Ltd.
Surrey, BC
Manage full cycle customer relationships, including prospecting, contracting, payment, delivery, and post-delivery follow up, generating residual and repeat business
Added 1 month ago
CT
Program Manager, Startup
Communitech Technology Association
Kitchener, ON
- $60,000 to $70,000 CAD / year
- Full-time
Collaborate with other Program Managers to strengthen Communitech’s program delivery templates, practices, and overall repertoire of offerings.
Added 1 month ago
P
Central Logistics Hub Manager (Construction)
PACT
Mississauga, ON
- Full-time
The CLH Manager will ensure seamless and efficient CLH operation through managing safety, security, personnel, fleet, deliveries, security systems, facilities, and operational information…
Added 1 month ago
D
Manager, Operations
Dynacare
Brampton, ON
- Contract
Access a health and wellness benefits program that supports you and your loved ones
Added 1 month ago
M
Bilingual Implementation Specialist
Manulife
Halifax, NS · Waterloo, ON · Montreal, QC
- Full-time
Capitalizing on sound industry knowledge, the Implementation Manager (IM) delivers superior service to their various client and advisor groups within the Group Retirement Pension…
Added 3 months ago
CH
Supervisor- Personal Support Services
Carefor Health & Community Services
Ottawa, ON
- Temporary
Oversees and assists the Manager with the clinical operation of the PSS program
Added 1 month ago
FB
Assistant Chef Manager
Farm Boy Inc.
Hamilton, ON
- From $20.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 1 month ago
A
Senior Account Manager
Airswift
Calgary, AB
- Full-time
The Senior Account Manager will take responsibility for the health, growth and sustainability of our accounts. This includes satisfaction of the client, debt stance of the client, discovery…
Added 2 months ago
Production Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Victoria, BC
Great benefits and employee assistance program.

Manulife

Bilingual Implementation Specialist

Halifax, NS, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$59,700.00 CAD - $99,500.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $59,700.00 CAD - $99,500.00 CAD
Job type: Full-time
Posting language: English
Posted: Sep 17, 2026

Original job description

Capitalizing on sound industry knowledge, the Implementation Manager (IM) delivers superior service to their various client and advisor groups within the Group Retirement Pension department. This role represents Manulife professionally in client-facing meetings as well as driving value for our clients and their plan members through empowering them to use Manulife’s group pension engagement platform. Strong relationship management skills are essential in building and maintaining connections with Clients, Advisors/Consultants and Manulife’s sales and service teams.

An in-depth knowledge and understanding of the Group Pension products, services and workflows are a must. Negotiating and influencing skills are paramount given the IM collaborates internally across multiple departments, as well as externally with Plan Advisors, Consultants and Sponsors.

Project management and time management skills are required to ensure deliverables for each implementation are met. Presentation skills, both in person and virtually are also necessary.

Primary Responsibilities:

Relationship Management – 35%

Support Distribution partners in the acquisition of new business; including in finalist presentations and implementation meetings.
Primary contact for the client during new issue implementation phases. The IM has the overall accountability for the relationship with the client during the implementation, ensuring the needs, expectations and timelines set out in the project are being met.
Coordinates and facilitates all client and internal project team meetings (virtual or live) including the maintaining of action items and meeting minutes.
Delegates, negotiates, and follows up on all implementation tasks with each of the internal areas that are involved.
Tracks and reports the status of each project and proactively escalates any significant barriers or issues to Senior management where necessary.
Supports the project team and assists in resolving any issues.

Consultation – 35%

Provide expertise on Manulife’s digital experience for group pension clients (web, mobile, voice), and highlight key features and functionality.
Support group pension clients in driving adoption of our digital tools and experiences among their plan members
Supports, participates, and provides input in the presale/finalist process.
Works with the client and implementation team to obtain plan details, clarify requirements, and establish delivery dates for tasks in the project.
Optimizes the plan's activities, as it relates to implementation and administration, providing recommendations on plan design, service options, technology solutions, and any ongoing administration needs to the client.
Provides direction and solutions during client discussion regarding plan set-up, eligibility, contractual and administrative information.
Applies understanding of legislative and privacy guidelines to assist client in meeting.

Project Management – 30%

Creates implementation schedules and modifies during the implementation as required; ensuring that any downstream impacts of changes are clearly articulated, understood, and carried out by each impacted area.
Has overall accountability for ensuring the implementation goes smoothly and meets the client's expectations.
Manages the implementation project, ensuring tasks are being completed, timelines are being met, resources are available, and assisting with reducing any roadblocks.
Ensures appropriate approval received for increased scope/costs, notifies client and project team of changes/impacts to timeline and other tasks. Ensures all affected parties agree with the solution and impact on timeline and ensures any additional costs for customization is outlined to the client.
Tracks the customization costs where a transition allowance has been approved and ensures the client is billed where the costs exceed the allowance.

Preferred Qualifications:

Excellent oral and written communication skills along with strong negotiation skills preferred.
Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
Minimum five years of work experience in Group Pension and/or account management.
Thorough knowledge of Group Pension products and services.
Proficiency in all Microsoft Office products.
Ability to influence decision makers at all levels.
Ability to think critically, analyze quantitative and qualitative data, and make recommendations to help clients identify opportunities for effective plan design.
Strong customer-facing skills including expectation management, communication skills, information management.
Ability to drive issues through the organization.
Strong organization and time management skills.
Demonstrated experience in presentation skills, negotiating commitments, turnaround times, etc. with various other line areas.
Previous experience with a project management role/approach (PMP is an asset).

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Quebec, Montreal, 900 Boulevard de Maisonneuve Ouest

Working Arrangement

Hybrid

Salary range is expected to be between

$59,700.00 CAD - $99,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Implementation Specialist manages client relationships during the implementation of group pension plans, ensuring project timelines and deliverables are met. They also provide expert consultation on digital engagement platforms to drive plan member adoption and optimize plan administration.

Requirements

Candidates must have at least five years of experience in group pension or account management and possess thorough knowledge of pension products and services. Strong communication, negotiation, and project management skills are essential, with bilingualism in English and French considered an asset.

Skills

Relationship management
Project management
Group pension products
Client consultation
Negotiation
Influencing
Presentation skills
Time management
Digital tool adoption
Data analysis
Communication skills
Microsoft Office
Strategic planning
Legislative compliance
Privacy guidelines

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension plan
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Group Pension
Implementation Specialist
Relationship Management
Project Management
Client-facing
Digital Experience
Plan Design
Microsoft Office
Negotiation
Consultation
Financial Services
Account Management
Legislative Guidelines
Privacy Guidelines
PMP
Stakeholder Management
Strategic Planning
Data Analysis
Customer Service
Bilingualism

Report this job