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Added 11 mins ago
PQ
Director, Technical Product Management
Prime Quadrant
Toronto, ON
- $150,000 to $180,000 CAD / year
- Full-time
…for the future and assist them across the full range of their financial, social, and human capital…
Added 11 mins ago
L
Murex BO Account Lead
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- Full-time
Luxoft Financial Services has one of the world's leading Murex practices. We are a top-tier Murex Alliance Partner and a market leader in implementation, integration, upgrade and migration.…
Added 11 mins ago
V
Investment Associate or Investment Analyst - Risk
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- Full-time
Added 11 mins ago
PG
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- $60 to $65 CAD / hour
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Salesforce Financial Services Cloud (FSC) with strong understanding of FSC data models and financial services capabilities.
Added 11 mins ago
IF
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- Full-time
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Added 11 mins ago
M
SAS Developer
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Toronto, ON
- Contract
Experience in SAS migration, data migration, with preference for candidates from financial institutions.
Added 11 mins ago
AP
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VH
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Accounts Payable - Kelowna, BC
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…we do, and we’re looking for a teammate who enjoys keeping financial processes running smoothly behind the…
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Senior Data Scientist
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Work-life balance in a hybrid environment with at least 3 days in office
Added 11 mins ago
AC
Staff Accountant
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- Full-time
Assist and learn to prepare financial statements and working papers for a wide variety of engagements including Audit & Assurance, Corporate and Personal Tax, Year-End Services, and other…
Added 11 mins ago
AC
Senior Manager
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Added 11 mins ago
AC
Accounting Technician/Associate
Avery Cooper & Co. Ltd.
Yellowknife, NT
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3+ years of current and/or recent financial reporting and bookkeeping experience,
Added 11 mins ago
AC
Manager
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Yellowknife, NT
- Full-time
3+ years of current and/or recent financial statement audit experience within a Canadian CPA firm (post designation),
Added 11 mins ago
MC
Member Services Representative - Part Time - 18 Month Contract
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Our vision is to be recognized as the financial institution that has the most local impact, supported by a purposeful value proposition to our Members.
Added 11 mins ago
P&
Underwriting Assistant
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Enter and maintain files into our underwriting database (Applied EPIC) to support underwriting functions and financial procedures
Added 11 mins ago
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Added 11 mins ago
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Added 11 mins ago
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Added 11 mins ago
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Payroll Specialist and HR Coordinator
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Support payroll, benefits, pension, financial, and organizational audits by preparing requested records and reports.
Added 11 mins ago
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This is an opportunity to take ownership of financial planning and analysis in a lean organisation, working closely with senior leadership and site teams. Your analysis will help shape…
Added 11 mins ago
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Added 11 mins ago
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Manulife

Bilingual Licensed Insurance Advisor

Toronto, ON, Canada
Montreal, QC, Canada
Halifax, NS, Canada

$51,300.00 CAD - $81,300.00 CAD · Full-time

Apply on manulife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $51,300.00 CAD - $81,300.00 CAD
Job type: Full-time
Apply by: Jan 15, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Are you looking to kick‑start a meaningful career where you can learn, grow, and make a real impact for customers? As a Bilingual Licensed Insurance Advisor, you’ll help individuals and families choose Health & Dental, Travel, and Life Insurance solutions that fit their needs - all while developing strong sales, communication, and customer experience skills.

You’ll work with customers already waiting to speak with you (no cold calling!) and be part of a supportive team that provides training, coaching, and continuous learning opportunities.

No LLQP license yet? No problem.

If you're motivated and ready to learn, we’ll sponsor your Harmonized LLQP education - covering the accredited course, exam, and licensing fees - so you’re fully prepared before your start date.

We are open between the hours of 8:00 am - 8:00 pm EST, Monday to Friday and 10:00 am-5:00 pm EST on Saturdays, offering shifts within these windows.

Position Responsibilities:

Support new clients by handling inbound calls about Health & Dental, Travel, and Life Insurance
Connect with customers who have already expressed interest through outbound calls
Assist clients through online chat and digital channels
Learn to understand client needs and recommend the right insurance solutions
Record client details and needs accurately using our online systems
Work toward monthly, quarterly, and annual sales and quality goals
Build strong customer relationships and develop your personal sales pipeline
Support marketing and sponsor campaigns
Share customer insights to help improve our products and processes

Required Qualifications:

Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
Strong communication skills - both written and verbal - with excellent active listening skills
A positive, team‑oriented attitude and a genuine focus on customer experience – one of our key values is ‘Obsess about Customers’
Motivation to meet sales targets and build a career with strong earning potential
Comfort working in both open office environments and from home
A natural ability to connect with people, understand their needs, and guide conversations
Attention to detail when gathering information, analyzing needs, and offering solutions

Preferred Qualifications:

You’re a natural problem‑solver who can communicate comfortably with different types of clients to help guide them to the right solution
You’re confident navigating multiple screens or systems at once, and you’re eager to learn new tools (experience with MS Outlook, Salesforce, or other web‑based systems is a plus)
Experience in telephone sales or a call‑center environment is helpful, but not required
Previous exposure to insurance - especially Accident & Sickness or Life Insurance - is considered an asset
A post‑secondary degree is great to have, but equivalent work or volunteer experience is also strongly considered
Familiarity with Salesforce or another CRM platform is an advantage, but we’ll support your learning if you’re new to it

If you want to grow your skills, make a difference for customers, and build a rewarding career in a supportive environment, this role is an incredible place to start.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Montreal, Quebec

Working Arrangement

Hybrid

Salary range is expected to be between

$51,300.00 CAD - $81,300.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply on manulife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Support clients by handling inbound and outbound calls regarding Health, Dental, Travel, and Life insurance products. Maintain accurate client records in systems while working toward individual and team sales goals.

Requirements

Candidates must be fully bilingual in French and English with strong communication and active listening skills. A positive, team-oriented attitude and the ability to navigate multiple digital systems are essential for success.

Skills

Bilingualism
Customer service
Sales
Communication
Active listening
Problem-solving
Time management
Attention to detail
CRM software
Salesforce
MS Outlook
Insurance knowledge
Digital literacy
Relationship building

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Health Insurance
Dental Insurance
Life Insurance
Travel Insurance
Sales
Customer Experience
Inbound Calls
Outbound Calls
CRM
Salesforce
MS Outlook
Bilingual
LLQP
Financial Services
Client Relations
Data Entry
Hybrid Work
Professional Development
Coaching

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