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Added 5 mins ago
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Manager, Community Platform Growth
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
As Manager, Community Platform Growth, you’ll help grow AMA’s two-sided Marketplace by bringing more trusted service providers, sellers and consumers together. Reporting to the Director,…
Added 5 mins ago
M
Manager Engineering
Manulife
Waterloo, ON
- Full-time
As a Manager Engineering, you will lead technology teams in delivering secure, reliable, and user-centered solutions that support business objectives. You will translate technical and…
Added 5 mins ago
CH
Senior Data Warehouse Developer
Calgary Homeless Foundation
Calgary, AB
- Full-time
Reporting to the Manager, Data Analytics & Business Intelligence, the Senior Data Warehouse Developer is responsible for developing and optimising CHF’s Data Warehouse, and associated…
Added 20 mins ago
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Junior Specialist, Real Estate Transactions (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
…This role directly assists the Senior Co-ordinator and Senior Manager in ensuring data integrity and operational excellence across the corporate real estate…
Added 20 mins ago
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IT Services Specialist
Genesys
Toronto, ON
- Full-time
Deliver hands-on and remote technical support to employees across AMER, including responsive and discreet support for executives and other business-critical users.
Added 20 mins ago
Senior Supply Chain Analyst
Freedom Mobile
North Vancouver, BC
Reporting to the Senior Manager, Wireless Network Supply Chain Operations, the Supply Chain Analyst - Data & Analytics contributes to improving operational performance by developing…
Added 20 mins ago
Senior Manager, Collateral & Margining Technology (Capital Markets Technology)
Scotiabank
Toronto, ON
The Senior Manager, Collateral & Margining Technology (Capital Markets Technology) is responsible for the strategic direction, leadership, and oversight of the global technology…
Added 20 mins ago
Manager, Estates and Trusts - Ottawa
Scotiabank
Ottawa, ON
The Manager, Estates and Family Trust provides strategic and operational leadership to the Estates and Family Trust function within Global Wealth Management, supporting MD Financial…
Added 20 mins ago
Senior Manager, Strategic Sourcing
Scotiabank
Toronto, ON
…primary focus on Travel and Employee Transportation. As Senior Manager, Corporate Services Sourcing, you will bring market insight, commercial discipline, supplier expertise, and strong…
Added 20 mins ago
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Manager, Royal Mutual Funds Inc (RMFI) Surveillance
RBC
Toronto, ON
- Full-time
As Manager, RMFI Trade Surveillance, you will act as a senior member in the team to lead the daily and periodic reviews of sales and trading activities in Canada to detect potential…
Added 21 mins ago
M
Business Analyst
Manpower
Calgary, AB
- Contract
The main function of a Business Analyst - Non-Technical is to maintain vendor relationships for non-IT projects or fill organizational roles above an administrative level, but below a…
Added 21 mins ago
EC
Reliability Manager
Electricity Canada
Ottawa, ON
- $75,000 to $80,000 CAD / year
- Contract
Act as data steward and committee manager while ensuring all business requirement documentation for the programs is up to date.
Added 21 mins ago
RH
Brand Manager
Robert Half
Oakville, ON
- $30 to $35 CAD / hour
- Contract
Our client is seeking an experienced Brand Manager to join a growing consumer packaged goods (CPG) organization on a 6-month contract. The ideal candidate is a hands-on marketer with a…
Added 35 mins ago
Principal Product Mgr. - Tech, Programmatic Reporting, Measurement, Ad Tech, and Data Science (MADS)
Amazon
Toronto, ON
We are seeking an experienced, highly technical, customer-focused Principal Product Manager – Technical to lead the development of high scale programmatic reporting solutions. This role…
Added 36 mins ago
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Finance Director
Dexter
Ingersoll, ON
- Full-time
…controls, and operational finance activities for the Heavy Duty Business Unit. This role partners closely with plant managers, operations leadership, supply chain, and corporate finance to…
Added 36 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 36 mins ago
CH
Senior Data Warehouse Developer
Calgary Homeless Foundation
Calgary, AB
- Full-time
Reporting to the Manager, Data Analytics & Business Intelligence, the Senior Data Warehouse Developer is responsible for developing and optimising CHF’s Data Warehouse, and associated…
Added 50 mins ago
Staff Technical Program Manager - AI/ML
PlayStation Global
Waterloo, ON
Define success with our business partners before delivery begins
Added 50 mins ago
TG
Project Manager (12 Months Contract)
TMX Group
Toronto, ON
- $100 to $120 CAD / hour
- Full-time
…formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our…
Added 50 mins ago
FO
Communications Officer, Adaptation
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Assesses the quality of existing communications vehicles and the efficiency of document development processes among FCM business units and with external suppliers, and recommends to manager…
Added 50 mins ago
T
Senior Product Manager, Oncology
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
The Product Manager, Oncology, with a focus on solid tumour portfolio, will play an integral role in the evolution of Takeda Canada within the oncology marketplace, including taking…
Added 50 mins ago
LC
Safety & Quality Specialist (Investigations & Systems)
Lindsay Construction
Dartmouth, NS
- Full-time
Experience with data analytics, automation, Artificial Intelligence, or business intelligence tools.
Added 51 mins ago
IS
Business Analyst
InSync Systems
Calgary, AB
- Contract
…including project goals, deadlines, metrics, and budget. The Business Analyst - Non-Technical usually reports to a project manager or…
Added 51 mins ago
NP
Human Resources Business Partner
NWI Precision
Toronto, ON · North York, ON
- $90,000 to $110,000 CAD / year
- Full-time
As a trusted business partner, the HRBP builds strong relationships while holding employees and managers accountable for following policies, procedures, and performance expectations. The…
Added 1 hour ago
C
Manufacturing Automation Manager/Team Leader
Ciena
Ottawa, ON · Quebec, QC
- $146,600 to $234,200 CAD / year
- Full-time
…optical products at global scale. The Manufacturing Automation Manager provides technical and people leadership to advance automation strategy, partner manufacturing readiness, and…

Manulife

Billing Specialist

Halifax, NS, Canada
Kitchener, ON, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$43,875.00 CAD - $73,125.00 CAD · Full-time

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Job details

Pay: $43,875.00 CAD - $73,125.00 CAD
Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

The ASO Billing Specialist is responsible for ensuring accurate and timely billing for Administrative Services Only (ASO) accounts. This role involves daily monitoring and management of Workorder Inquiry Tool and Amendment Implementation Manager, as well as completing all monthly billing tasks during the Bill Run (Business Day 1-8). The Bill Run period is critical, requiring strong attention to detail, time management, and flexibility.

Position Responsibilities:

Monitor and manage Workorder Inquiry Tool (WIT) and Amendment Implementation Manager (AIM) daily
Prepare Journal Entries and complete accounting tasks
Investigate and resolve discrepancies or issues promptly
Complete all assigned monthly tasks during Bill Run
Validate billing data and ensure compliance with internal controls
Complete all assigned tasks accurately and within deadlines in a fast-paced environment
Collaborate with internal teams such as Deposits, Receivables, Regional Group Offices and Under Writers to resolve billing-related inquiries.
Communicate effectively with stakeholders regarding timelines and issues.

Required Qualifications:

Proficient in financial reconciliation and advanced spreadsheet skills (including pivot tables and macros), coupled with strong data analysis capabilities.
Strong understanding of Sponsor Financial Services (SFS) system feeds and workflows, familiarity and experience in Manuconnect, Clients II, Vitech and Administrative Services Only Billing will be considered.
In-depth understanding of the Group Benefits business.

Preferred Qualifications:

Self-driven and adaptable, with keen attention to detail and strong follow-through abilities.
Excellent oral and written communication skills and a commitment to providing positive customer service experience.
Proven ability to interact effectively with various levels within the department, showcasing excellent organizational skills.
Ability to positively influence and collaborate effectively with team members.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$43,875.00 CAD - $73,125.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Billing Specialist is responsible for managing Administrative Services Only (ASO) accounts, including daily monitoring of billing tools and completing monthly billing tasks. They must also collaborate with internal teams to resolve discrepancies and ensure compliance with internal controls.

Requirements

Candidates should have proficiency in financial reconciliation, advanced spreadsheet skills, and a strong understanding of Group Benefits business. Experience with specific systems like SFS, Manuconnect, Clients II, or Vitech is considered an asset.

Skills

Financial reconciliation
Spreadsheet skills
Pivot tables
Macros
Data analysis
Sponsor Financial Services (SFS)
Manuconnect
Clients II
Vitech
Administrative Services Only Billing
Group Benefits
Accounting
Time management
Attention to detail
Communication
Customer service

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Billing Specialist
ASO
Administrative Services Only
Financial Reconciliation
Spreadsheet
Pivot Tables
Macros
Data Analysis
SFS
Manuconnect
Clients II
Vitech
Group Benefits
Accounting
Journal Entries
Compliance
Internal Controls
Stakeholder Management
Hybrid
Financial Services

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