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Added 12 mins ago
L
5794 - 3rd Key
Lids
Timmins, ON
- $18.45 USD / hour
- Part-time
…stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject…
Added 12 mins ago
BG
Foreman Service - Material Handling
Brandt Group of Companies
Winnipeg, MB
- Full-time
Advise the Service Manager of all customer complaints to ensure timely resolution and maintain service quality.
Added 12 mins ago
AK
Sales & Marketing Coordinator
Arctic Kingdom
Canada
- Full-time
Draft captions, posts, and digital content; support social media planning, scheduling, and content calendars for manager approval.
Added 12 mins ago
TH
Overnight Freight Associate 6 Month Contract Part Time - TORONTO YORKDALE
The Home Depot Canada
Toronto, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 12 mins ago
NH
INTAKE OUTREACH WORKER
Northern Health - BC
Prince George, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, the Intake/Outreach Worker is responsible for providing harm reduction-based supports, information,…
Added 12 mins ago
A
Product Marketing Manager - Industrial
ABB
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
…across digital, channel, content, social media, events, and customer touchpoints. Develop compelling customer positioning, content, and sales enablement tools that differentiate ABB…
Added 13 mins ago
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Bilingual Lease Analyst (FR/ENG)
BGIS
Toronto, ON
- Full-time
Supports the Property Manager in operational issues
Added 13 mins ago
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Account Representative (Ontario)
PCCA
London, ON
- Full-time
The role identifies, develops and closes sales opportunities within assigned accounts and collaborates with sales support to ensure timely resolution of customer needs. The assigned…
Added 13 mins ago
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Account Representative (Alberta, British Columbia, Saskatchewan, Manitoba)
PCCA
Calgary, AB
- Full-time
The role identifies, develops and closes sales opportunities within assigned accounts and collaborates with sales support to ensure timely resolution of customer needs. The assigned…
Added 13 mins ago
C
Pharmacy Clerk
Co-op
Vermilion, AB
- Full-time
…in Vermilion, AB. This position would not only provide daily customer service within the Pharmacy but also support clientele with Alberta Aids to Daily Living (AADL) services. Reporting to…
Added 13 mins ago
C
Gas Bar Multi-Site Manager - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
We currently have an opening for a full-time Gas Bar Multi-Site Managers at our Business Support Centre in Red Deer, Alberta. As a Gas Bar Multi-Site Manager, you are reporting to the…
Added 13 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Team Lead Pharmacist
Shoppers Drug Mart
London, ON
- Full-time
As a member of the MediSystem Site Operations Supervisory Team, reporting directly to the Operations Manager, the Pharmacist Team Lead will play a critical role to meet established quality…
Added 13 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
Accountant, Research Financial Services - REPOST
University of Guelph
Guelph, ON
Reporting to the Sr. Manager, Research Financial Support, the Accountant, Research Financial Support will ensure proactive support is provided to researchers in the daily management of…
Added 13 mins ago
Accounting Analyst
Bausch+Lomb Companies Inc.
Toronto, ON · CAN-OT-Toronto, AB
The Accounting Analyst, reporting directly to the Senior Manager, General Accounting, is responsible for processing monthly, quarterly, and annual accounting activities. In this role, the…
Added 13 mins ago
W
(CAN) Cashier
Walmart
Coquitlam, BC
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 13 mins ago
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(CAN) Customer Service Manager
Walmart
Kamloops, BC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 13 mins ago
W
(CAN) Consumables Associate
Walmart
Quesnel, BC
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 13 mins ago
W
(CAN) Customer Service Manager
Walmart
Cold Lake, AB
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 13 mins ago
W
(CAN) Cashier
Walmart
Lloydminster, AB
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 13 mins ago
BI
VIP Account Manager
Bally's Interactive
Toronto, ON
- Full-time
Added 13 mins ago
NA
Indigenous Recruitment Specialist, Nîsôhkamâtotân Centre
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Reporting directly to the Manager of Nîsôhkamâtotân Programs and Services, this position is a member of both the Nîsôhkamâtotân Centre and the Student Recruitment team. The Indigenous…
Added 13 mins ago
Software Engineer, Backend
Lyft
Toronto, ON
…allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of…
Added 13 mins ago
E
Advisor, Public Engagement
EPCOR
AB · Edmonton, Alberta
- Full-time
…developing and executing engagement plans that deliver exceptional customer experiences. You are a collaborative problem solver who identifies potential issues and helps move solutions…

Manulife

Billing Specialist

Halifax, NS, Canada
Kitchener, ON, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$43,875.00 CAD - $73,125.00 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $43,875.00 CAD - $73,125.00 CAD
Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

The ASO Billing Specialist is responsible for ensuring accurate and timely billing for Administrative Services Only (ASO) accounts. This role involves daily monitoring and management of Workorder Inquiry Tool and Amendment Implementation Manager, as well as completing all monthly billing tasks during the Bill Run (Business Day 1-8). The Bill Run period is critical, requiring strong attention to detail, time management, and flexibility.

Position Responsibilities:

Monitor and manage Workorder Inquiry Tool (WIT) and Amendment Implementation Manager (AIM) daily
Prepare Journal Entries and complete accounting tasks
Investigate and resolve discrepancies or issues promptly
Complete all assigned monthly tasks during Bill Run
Validate billing data and ensure compliance with internal controls
Complete all assigned tasks accurately and within deadlines in a fast-paced environment
Collaborate with internal teams such as Deposits, Receivables, Regional Group Offices and Under Writers to resolve billing-related inquiries.
Communicate effectively with stakeholders regarding timelines and issues.

Required Qualifications:

Proficient in financial reconciliation and advanced spreadsheet skills (including pivot tables and macros), coupled with strong data analysis capabilities.
Strong understanding of Sponsor Financial Services (SFS) system feeds and workflows, familiarity and experience in Manuconnect, Clients II, Vitech and Administrative Services Only Billing will be considered.
In-depth understanding of the Group Benefits business.

Preferred Qualifications:

Self-driven and adaptable, with keen attention to detail and strong follow-through abilities.
Excellent oral and written communication skills and a commitment to providing positive customer service experience.
Proven ability to interact effectively with various levels within the department, showcasing excellent organizational skills.
Ability to positively influence and collaborate effectively with team members.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$43,875.00 CAD - $73,125.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Billing Specialist is responsible for managing Administrative Services Only (ASO) accounts, including daily monitoring of billing tools and completing monthly billing tasks. They must also collaborate with internal teams to resolve discrepancies and ensure compliance with internal controls.

Requirements

Candidates should have proficiency in financial reconciliation, advanced spreadsheet skills, and a strong understanding of Group Benefits business. Experience with specific systems like SFS, Manuconnect, Clients II, or Vitech is considered an asset.

Skills

Financial reconciliation
Spreadsheet skills
Pivot tables
Macros
Data analysis
Sponsor Financial Services (SFS)
Manuconnect
Clients II
Vitech
Administrative Services Only Billing
Group Benefits
Accounting
Time management
Attention to detail
Communication
Customer service

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Billing Specialist
ASO
Administrative Services Only
Financial Reconciliation
Spreadsheet
Pivot Tables
Macros
Data Analysis
SFS
Manuconnect
Clients II
Vitech
Group Benefits
Accounting
Journal Entries
Compliance
Internal Controls
Stakeholder Management
Hybrid
Financial Services

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