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Added 13 mins ago
IR
Senior Manager, Consulting
Info-Tech Research Group
Canada
- Full-time
As a Senior Manager, you will lead teams of consultants in delivering high-impact consulting engagements across a diverse range of projects and industries. These may include strategic…
Added 13 mins ago
Customer Care Representative-Victoria, BC
Sonova AG
Victoria, BC
…orientation or marital status, gender, genetic identity, age, disability or any other…
Added 13 mins ago
HR
Registered Practical Nurse, Inpatient Surgery 10 East & West
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Employment Status: Temporary Part TimeDuration: March 2027 - subject to change as per Article 3 – Management Rights.Hours of Work: 8 or 12 hour rotating shifts on weekdays, evenings, nights…
Added 13 mins ago
HR
Registered Nurse, 10 East & West Inpatient Surgery
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…ecosystem includes automated laboratory services, medication management robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer…
Added 13 mins ago
Principal Product Mgr. - Tech, Programmatic Reporting, Measurement, Ad Tech, and Data Science (MADS)
Amazon
Toronto, ON
We are seeking an experienced, highly technical, customer-focused Principal Product Manager – Technical to lead the development of high scale programmatic reporting solutions. This role…
Added 13 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Aurora, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 13 mins ago
SS
Commandant·e de réponse aux incidents cyber / Cyber Incident Response Commander
Sopra Steria
Montreal, QC
- Full-time
…embedded in our client’s team. Reporting to the Incident Response Manager, you will take command when incidents occur: bringing business and technical teams together, assessing severity,…
Added 13 mins ago
D
Mobile Infrastructure Technician
Dexterra
Grande Prairie, AB
- Full-time
Reporting to the Senior Manager, Infrastructure Services, the mobile technician role plays a vital part in keeping technology based infrastructure running and secure.
Added 13 mins ago
CO
Human Resources Advisor- (26-037-3) - External Closes Nov 22/26
City of Campbell River
Campbell River, BC
- Full-time
The Role: Reporting to the Human Resources Manager, the Human Resources Advisor delivers a full range of professional human resource services including recruitment, training and…
Added 14 mins ago
OP
Manager, Engineering and System Planning
Oshawa Power
Oshawa, ON
- Full-time
…efficient delivery of electricity through responsible financial management, strategic reinvestment, and continuous innovation. Oshawa Power is proud have been rated as a cost-efficient…
Added 14 mins ago
RE
Project Estimator
Rising Edge Group
Calgary, AB
- Full-time
Reporting to the Estimating Manager, the Project Estimator plays a key role in the preparation of complete EPC (Engineering, Procurement, and Construction) proposals for high-voltage…
Added 14 mins ago
D
Finance Director
Dexter
Ingersoll, ON
- Full-time
The Finance Director is the senior financial leader responsible for overseeing the accounting, financial planning, cost management, internal controls, and operational finance activities for…
Added 14 mins ago
BS
Draftsperson
BVGlazing Systems
Niagara Falls, ON
- $70,000 to $90,000 CAD / year
- Full-time
…for an interview and you require an accommodation due to a disability please discuss with the Manager scheduling your…
Added 14 mins ago
AH
Product Manager
Avalon Holographics
St. John's, NL
- Full-time
We are seeking a Product Manager who is driven by curiosity and motivated by solving complex problems - someone who looks beyond individual requests to understand the bigger picture,…
Added 14 mins ago
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Claims & Benefits Administrator
Miller Waste Systems Inc.
Markham, ON
- Full-time
…injury claims, return-to-work programs, non-occupational leaves, disability management, employee benefits, wellness initiatives, recognition programs, and compensation administration…
Added 14 mins ago
O
Sr. Customer Success Manager
Okta
Toronto, ON
- Full-time
The Sr. Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report to the Regional Manager,…
Added 14 mins ago
O
Sr. Customer Success Manager
Okta
Oakville, ON
- Full-time
The Sr. Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report to the Regional Manager,…
Added 14 mins ago
O
Sr. Customer Success Manager
Okta
Mississauga, ON
- Full-time
The Sr. Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report to the Regional Manager,…
Added 14 mins ago
A
Project Manager/Leader - Senior
Akkodis
Toronto, ON
- Contract
…organizational requirements and at the discretion of the Hiring…
Added 14 mins ago
JC
Quality Manager (12-16 month contract)
JANA Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Strategy Director, JANA’s Quality Manager is responsible for developing and maintaining a robust quality management system, overseeing audits, conducting quality incident…
Added 14 mins ago
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Senior Engineering Manager, Messaging Experience
Braze
Toronto, ON
- Full-time
We are looking for a Senior Engineering Manager to lead the MX team. Canvas and Campaigns are where every Braze customer spends most of their time in the product, so the quality of this…
Added 28 mins ago
Staff Technical Program Manager - AI/ML
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Waterloo, ON
We are looking for a Staff Program Management who helps us deliver delightful AI and ML products and experiences for millions, in an agile environment, collaborating with teams-across…
Added 28 mins ago
YI
General Technician
Young Innovations
Brantford, ON
- Other
Reports to the Maintenance Manager. Works closely with the warehouse and production departments and the management team. This role has no direct reports.
Added 28 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Regina, SK
Consult with customers on additional product options, involving the manager for complex opportunities.
Added 28 mins ago
Administration - General Manager
Salit Steel
Fort Erie, ON
The General Manager oversees the complete commercial and operational lifecycle, from business development and procurement to fabrication, project management, and final delivery. By…

Manulife

Billing Specialist

Halifax, NS, Canada
Kitchener, ON, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$43,875.00 CAD - $73,125.00 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $43,875.00 CAD - $73,125.00 CAD
Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

The ASO Billing Specialist is responsible for ensuring accurate and timely billing for Administrative Services Only (ASO) accounts. This role involves daily monitoring and management of Workorder Inquiry Tool and Amendment Implementation Manager, as well as completing all monthly billing tasks during the Bill Run (Business Day 1-8). The Bill Run period is critical, requiring strong attention to detail, time management, and flexibility.

Position Responsibilities:

Monitor and manage Workorder Inquiry Tool (WIT) and Amendment Implementation Manager (AIM) daily
Prepare Journal Entries and complete accounting tasks
Investigate and resolve discrepancies or issues promptly
Complete all assigned monthly tasks during Bill Run
Validate billing data and ensure compliance with internal controls
Complete all assigned tasks accurately and within deadlines in a fast-paced environment
Collaborate with internal teams such as Deposits, Receivables, Regional Group Offices and Under Writers to resolve billing-related inquiries.
Communicate effectively with stakeholders regarding timelines and issues.

Required Qualifications:

Proficient in financial reconciliation and advanced spreadsheet skills (including pivot tables and macros), coupled with strong data analysis capabilities.
Strong understanding of Sponsor Financial Services (SFS) system feeds and workflows, familiarity and experience in Manuconnect, Clients II, Vitech and Administrative Services Only Billing will be considered.
In-depth understanding of the Group Benefits business.

Preferred Qualifications:

Self-driven and adaptable, with keen attention to detail and strong follow-through abilities.
Excellent oral and written communication skills and a commitment to providing positive customer service experience.
Proven ability to interact effectively with various levels within the department, showcasing excellent organizational skills.
Ability to positively influence and collaborate effectively with team members.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$43,875.00 CAD - $73,125.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Billing Specialist is responsible for managing Administrative Services Only (ASO) accounts, including daily monitoring of billing tools and completing monthly billing tasks. They must also collaborate with internal teams to resolve discrepancies and ensure compliance with internal controls.

Requirements

Candidates should have proficiency in financial reconciliation, advanced spreadsheet skills, and a strong understanding of Group Benefits business. Experience with specific systems like SFS, Manuconnect, Clients II, or Vitech is considered an asset.

Skills

Financial reconciliation
Spreadsheet skills
Pivot tables
Macros
Data analysis
Sponsor Financial Services (SFS)
Manuconnect
Clients II
Vitech
Administrative Services Only Billing
Group Benefits
Accounting
Time management
Attention to detail
Communication
Customer service

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Billing Specialist
ASO
Administrative Services Only
Financial Reconciliation
Spreadsheet
Pivot Tables
Macros
Data Analysis
SFS
Manuconnect
Clients II
Vitech
Group Benefits
Accounting
Journal Entries
Compliance
Internal Controls
Stakeholder Management
Hybrid
Financial Services

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