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Added 13 mins ago
C
Financial Services Representative - Mascouche
CIBC
Mascouche, QC
- Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 13 mins ago
Production Planner - FAL
Westerkirk
Calgary, AB
…design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated…
Added 13 mins ago
Surgical Services Secretary - Operating Room
Women's College Hospital
Toronto, ON
The Surgical Services Secretary provides clerical support to the Surgical Program while providing support to other secretaries in a shared service model. This will include appointment…
Added 13 mins ago
SE
HR Specialist
Schneider Electric
Montreal, QC
- Full-time
Internal job title: PeopleLink HR Representative
Added 13 mins ago
WC
Business Development Representative (2026-402-CP)
WoodGreen Community Services
Toronto, ON
- Contract
Program Overview – Integrated Employment Services, Community Programs
Added 13 mins ago
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Senior Client Services Coordinator
SGS
Lakefield, ON
- $27 to $29 CAD / hour
- Full-time
The Sr. Client Services Coordinator is a key member of the Client Service team, serving as the client advocate and laboratory liaison. By building a strong working relationship with our…
Added 13 mins ago
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Sales Development Representative
BoomerangFX
Mississauga, ON
- Full-time
BoomerangFX is a global healthcare SaaS and AI company recognized through Deloitte’s Technology Fast 500 program. With operations across the United States, Canada, the United Kingdom,…
Added 13 mins ago
EC
Reliability Manager
Electricity Canada
Ottawa, ON
- $75,000 to $80,000 CAD / year
- Contract
Work with reliability program participants in their respective committees to deliver value-add services while ensuring a positive customer experience.
Added 28 mins ago
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Sales Enablement Coordinator
Manulife
Vancouver, BC · Toronto, ON · Waterloo, ON
- Full-time
Administer the continuing education credit process, including program submission, approval, participant reporting, and certificate delivery.
Added 28 mins ago
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Manager Engineering
Manulife
Waterloo, ON
- Full-time
…engineering culture. This role combines technical leadership, program management, and a strong commitment to developing people and…
Added 28 mins ago
Recreation Worker 2
City of New Westminster
New Westminster, BC · Youth Services, British Columbia
As a central hub in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 92,000 residents. New Westminster is rich in history with a…
Added 43 mins ago
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University of Guelph
Guelph, ON
Through innovative programs, services, and facilities in sport, fitness, recreation, wellbeing, and leadership, Athletics & Recreation enhances academic success, personal growth, social…
Added 43 mins ago
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Scotiabank
Ottawa, ON
Scotiabank is committed to being the institution of choice in the financial sector, providing superior products and services and being a good corporate citizen to the benefit of our…
Added 43 mins ago
Health Care Aide - Certified
Winnipeg Regional Health Authority
Portage la Prairie, MB
Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud’s FLS Policy, we are committed to offering services in English and French in…
Added 43 mins ago
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Winnipeg Regional Health Authority
MB · Vita, MB
Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud’s FLS Policy, we are committed to offering services in English and French in…
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Senior Director - Cancer Care Program
Nova Scotia Health and IWK Health
Halifax, NS
…Care will be responsible for the overall planning for cancer services in Nova Scotia to support the clinical, academic and research mandates of NSH and will work in partnership with the IWK…
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Reliability Manager
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Ottawa, ON
- $75,000 to $80,000 CAD / year
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Work with reliability program participants in their respective committees to deliver value-add services while ensuring a positive customer experience.
Added 43 mins ago
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Plastic Surgeon, LGH
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…accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all…
Added 58 mins ago
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Senior Manager, Consulting
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Canada
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Identify opportunities to incorporate additional Info-Tech services that would add value to clients and that align with client priorities and strategic goals.
Added 58 mins ago
Customer Account Representative
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Swift Current No. 137, SK · Swift Current, SK
The Customer Account Representative I is responsible for procuring grain products by developing and maintaining strong relationships with producers and customers within an assigned…
Added 1 hour ago
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Great benefits and employee assistance program
Added 1 hour ago
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Sr Subsea Engineer
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- Full-time
Act as technical representative for contracts for the supply of services for subsea SURF equipment
Added 1 hour ago
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Medical Communications Officer - Full Time Term (12 Months) - (Start Date: January 2027)
Medavie
Dartmouth, NS · NS Communication Centre Dartmouth
- Full-time
Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical…
Added 1 hour ago
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Transfer Administrator, Medical Communication Centre - Full Time Term (6 Months) - (Start Date: January 2027)
Medavie
Dartmouth, NS · NS Communication Centre Dartmouth
- Full-time
Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical…

Manulife

Billing Specialist

Halifax, NS, Canada
Kitchener, ON, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$43,875.00 CAD - $73,125.00 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $43,875.00 CAD - $73,125.00 CAD
Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

The ASO Billing Specialist is responsible for ensuring accurate and timely billing for Administrative Services Only (ASO) accounts. This role involves daily monitoring and management of Workorder Inquiry Tool and Amendment Implementation Manager, as well as completing all monthly billing tasks during the Bill Run (Business Day 1-8). The Bill Run period is critical, requiring strong attention to detail, time management, and flexibility.

Position Responsibilities:

Monitor and manage Workorder Inquiry Tool (WIT) and Amendment Implementation Manager (AIM) daily
Prepare Journal Entries and complete accounting tasks
Investigate and resolve discrepancies or issues promptly
Complete all assigned monthly tasks during Bill Run
Validate billing data and ensure compliance with internal controls
Complete all assigned tasks accurately and within deadlines in a fast-paced environment
Collaborate with internal teams such as Deposits, Receivables, Regional Group Offices and Under Writers to resolve billing-related inquiries.
Communicate effectively with stakeholders regarding timelines and issues.

Required Qualifications:

Proficient in financial reconciliation and advanced spreadsheet skills (including pivot tables and macros), coupled with strong data analysis capabilities.
Strong understanding of Sponsor Financial Services (SFS) system feeds and workflows, familiarity and experience in Manuconnect, Clients II, Vitech and Administrative Services Only Billing will be considered.
In-depth understanding of the Group Benefits business.

Preferred Qualifications:

Self-driven and adaptable, with keen attention to detail and strong follow-through abilities.
Excellent oral and written communication skills and a commitment to providing positive customer service experience.
Proven ability to interact effectively with various levels within the department, showcasing excellent organizational skills.
Ability to positively influence and collaborate effectively with team members.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$43,875.00 CAD - $73,125.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Billing Specialist is responsible for managing Administrative Services Only (ASO) accounts, including daily monitoring of billing tools and completing monthly billing tasks. They must also collaborate with internal teams to resolve discrepancies and ensure compliance with internal controls.

Requirements

Candidates should have proficiency in financial reconciliation, advanced spreadsheet skills, and a strong understanding of Group Benefits business. Experience with specific systems like SFS, Manuconnect, Clients II, or Vitech is considered an asset.

Skills

Financial reconciliation
Spreadsheet skills
Pivot tables
Macros
Data analysis
Sponsor Financial Services (SFS)
Manuconnect
Clients II
Vitech
Administrative Services Only Billing
Group Benefits
Accounting
Time management
Attention to detail
Communication
Customer service

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Billing Specialist
ASO
Administrative Services Only
Financial Reconciliation
Spreadsheet
Pivot Tables
Macros
Data Analysis
SFS
Manuconnect
Clients II
Vitech
Group Benefits
Accounting
Journal Entries
Compliance
Internal Controls
Stakeholder Management
Hybrid
Financial Services

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