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Added 2 hours ago
GO
Business Analyst
Government of Yukon
Whitehorse, YT
- Full-time
As a part of Project Management Services, the Business Analyst ensures that the project and its deliverables are in alignment with the department’s goals and objectives. As a senior…
Added 5 hours ago
CU
Library Technician 2, Resource Support
Capilano University
North Vancouver, BC
- Full-time
…Supervisor, receives guidance and training from the Library Systems Analyst and the Library Services Supervisor, and reports to the University…
Added 7 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 12 hours ago
PR
Payroll Analyst
Peterborough Regional Health Centre
Peterborough, ON
- Full-time
Reporting to the Manager, Finance, the Payroll Analyst works in collaboration with all stakeholders and information partners committed to data integrity and process improvement with an…
Added 16 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 19 hours ago
BV
ANALYST I
Bureau Veritas | Marine & Offshore
Mississauga, ON
- Full-time
Added 20 hours ago
A
Functional Business Analyst
Accenture
Mississauga, ON
- Full-time
We are looking for a Functional Business Analyst to support change initiatives across retail banking and retail investment platforms. You will work with product, operations, compliance, and…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 2 days ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 2 days ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 2 days ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 2 days ago
CR
Scientist I
Charles River Laboratories
Montreal, QC
- Full-time
At least 18 months’ experience in an Analyst position or equivalent;
Added 2 days ago
L
Procurement System Specialist
Ledcor
Calgary, AB · Edmonton, AB
- Full-time
Provide day-to-day guidance and oversight to a Systems & Process Analyst (P3)
Added 2 days ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 2 days ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 2 days ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 2 days ago
WC
Loss Prevention Investigator
Walmart Canada
Langford, BC
- Full-time
Maintains adequate level of communication with and acts as a strategic partner to the Asset Protection Investigative Analyst (APIA), Total Loss Manager (TLM) and Asset Protection Associate…
Added 2 days ago
TI
Data Quality Analyst
Transportation Investment Corporation
Vancouver, BC
- $83,000 to $114,000 CAD / year
- Full-time
The Data Quality Analyst is responsible for ensuring the accuracy, reliability and consistency of information classified by organizational business processes using a structured taxonomy.…
Added 2 days ago
KH
Sales Analyst
Kraft Heinz
Toronto, ON
- Full-time
The Sales Analyst will work directly with senior Sales and Finance leadership to drive trade spend effectiveness through partnership, superior financial insights and innovation of our…
Added 2 days ago
Analyste de test technique II I Technical Test Analyst II
2K Vegas
Montreal, QC
Added 2 days ago
W
Loss Prevention Investigator
Walmart
Langford, BC
- Full-time
8. Maintains adequate level of communication with and acts as a strategic partner to the Asset Protection Investigative Analyst (APIA), Total Loss Manager (TLM) and Asset Protection…
Added 2 days ago
R
Manager Technology - Eagle Product Consultant
Raise
Toronto, ON
- Full-time
CFA (Chartered Financial Analyst) designation or CFA Level I/II candidate.
Added 2 days ago
UO
Technology and Facility Support Specialist, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
…resources on Main Campus. As the primary facilities and technology analyst at the DTC, ensures the technology and facilities services of the DTC are effectively provided, including the…

Closed listing

Manulife

Business Analyst

Toronto, ON, Canada
Kitchener, ON, Canada
Waterloo, ON, Canada
Halifax, NS, Canada

$62,850.00 CAD - $104,750.00 CAD · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $62,850.00 CAD - $104,750.00 CAD
Job type: Full-time
Closing date: Oct 12, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

The Affinity Operations teams are impacted by many projects every year, many with the goal of moving us forward along our journey to be a digital leader with superior customer service. The Operations Support team is looking for a Business Analyst to support projects in our Affinity Insurance team. Our job is to make it easier for our Operations partners to do their jobs. If you are motivated, collaborative and thrive in a project environment, we need you!

What role will I play?

As a Business Analyst, you will work closely with a team of analysts, Value Stream staff, and business partners to deliver Affinity initiatives or projects, with strong focus on business readiness. Your contributions will ensure our business teams are able to embrace project deliverables without negatively impacting their productivity.

You possess an excellent balance of analytical, communication, and process design skills. You are comfortable asking questions and challenging others to ensure we understand the details, and how they will impact Operations. You know how to build successful relationships with your coworkers and mesh naturally in an environment with geographically and culturally diverse cross-functional teams.

Position Responsibilities:

Understanding the business impacts of initiatives or projects. There will be heavy focus on determining the impacts to our business processes and building new or revised processes to enable our business partners to deliver seamlessly after project launch.
Preparing our business partners for changes that are introduced and articulating what it will mean for them specifically.
Using your analytical and critical thinking skills to ask questions, understand our business drivers and needs, and bring order and precision via detailed business requirements.
Capitalizing on your ability to build and foster positive, effective relationships to strengthen your partnership with key stakeholders.
Using your strong communication skills to collaborate with working groups and document business needs.
Influencing your teammates with your positive attitude and passion for your role!

Required Qualifications:

2 or more years of relevant work experience in business analysis.
Proficiency with Microsoft Office products is required.

Preferred Qualifications:

Power Point, Confluence, and JIRA experience would be an asset.
Experience in Financial Services, especially Insurance would be an asset
Strong organizational and problem-solving skills while working in a face-paced environment with changing priorities
Experience with process mapping and/or process design
Ability to foster positive relationships and effectively lead various sized groups to attain collaborative and innovative solutions
Adaptable and great aptitude for change; reprioritize conflicting workloads and deliverables
Excellent verbal & written communication skills, with ability to adjust for different audiences

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$62,850.00 CAD - $104,750.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About employer

More about this job

Responsibilities

The Business Analyst will support Affinity Insurance projects by analyzing business impacts and designing revised processes to ensure seamless project delivery. They will act as a liaison between analysts, Value Stream staff, and business partners to ensure business readiness and operational productivity.

Requirements

Candidates must have at least 2 years of relevant business analysis experience and proficiency in Microsoft Office. Preferred qualifications include experience with JIRA, Confluence, process mapping, and a background in the financial services or insurance industry.

Skills

Business analysis
Process design
Process mapping
Analytical skills
Critical thinking
Communication skills
Stakeholder management
Problem-solving
Organizational skills
Microsoft Office
PowerPoint
Confluence
JIRA
Financial services
Insurance
Cross-functional collaboration

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Affinity Insurance
Operations Support
Project Management
Business Readiness
Process Design
Process Mapping
Stakeholder Management
Microsoft Office
PowerPoint
Confluence
JIRA
Financial Services
Insurance
Analytical Skills
Critical Thinking
Cross-functional Teams
Change Management
Business Requirements
Operational Efficiency

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