Jobs in Canada

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Added 12 mins ago
VB
Payroll & Benefits Lead
Vaco by Highspring
Toronto, ON
- $52 to $55 CAD / hour
- Contract
HIRING FOR A 3 MONTH CONTRACT, 2 DAYS PER WEEK IN DOWNTOWN TORONTO, PLEASE ONLY APPLY IF FULLY AVAILABLE TO START ASAP
Added 12 mins ago
B
Jr. Communication Specialist-Banking
BeachHead
Toronto, ON
- $17.6 to $34.78 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Jr. Communication Specialist-Banking to support the Treasury and Payment Solutions Event Management team by drafting and…
Added 12 mins ago
IS
Java Backend Developer
Iris Software Inc.
Toronto, ON
- Full-time
Iris's client, one of the world's largest multinational investment banking and financial services corporation is looking to hire a Java Backend Developer Our direct client is a is a…
Added 12 mins ago
LT
Senior QA Engineer
Lorven Technologies Inc.
Toronto, ON
- Contract
…releasereadiness of enterprise core banking software deployed to Tier-1 financial institutions. Operating across agile feature teams, this role designs test strategies, executes complex API…
Added 12 mins ago
AI
Development Manager
Autism In Mind
Richmond Hill, ON
- Full-time
Excellent budgeting and financial management skills.
Added 12 mins ago
GT
Client Partner
GFT Technologies North America
Toronto, ON
- Full-time
An understanding of how large financial institutions evaluate, buy and approve consulting and technology services.
Added 13 mins ago
KS
Accounts Payable Analyst
Kelly Services (Canada), Ltd.
Calgary, AB
- Contract
At least five years of full-cycle accounts payable, employee expense, or related financial operations experience.
Added 13 mins ago
VB
Financial Analyst
Vaco by Highspring
Concord, ON
- $80,000 to $95,000 CAD / year
- Full-time
· Analyze monthly financial results against budgets, forecasts, prior-year performance, and historical trends.
Added 13 mins ago
JN
Senior Accountant (Bilingual English–Mandarin)
Jereh North America Group
Calgary, AB
- Full-time
Ability to work on-site in Calgary five days per week · Schedule: Full-time, on-site, five days per week
Added 13 mins ago
FF
AVP, Life Pricing and Advanced Analytics
Foresters Financial
Toronto, ON
- Full-time
…Advanced Analytics is responsible for leading the pricing and financial analysis of Foresters’ life insurance products across Canada and the U.S., ensuring products deliver competitive…
Added 13 mins ago
FC
Regional Sales and Events Administrator
Fidelity Canada
Calgary, AB
- Full-time
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and…
Added 13 mins ago
G
Junior/Middle Bookkeeper (US Operations)
GoMining
Remote, Canada
- Full-time
- Remote
GoMining is an international company building an ecosystem of Bitcoin-based products: digital mining, payments, and financial services.
Added 13 mins ago
Bid Manager
Alstom
Toronto, ON
This role requires an on-site presence of four (4) days per week
Added 28 mins ago
C
Senior Agile Analyst
Co-operators
Guelph, ON · Mississauga, ON · Burlington, ON · Kitchener, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 28 mins ago
BR
Assistant Property Manager
BGO Real Estate
Edmonton, AB
- Full-time
The Assistant Property Manager provides operational, financial, and tenant-focused support to the Property Manager to ensure efficient day-to-day portfolio operations, strong tenant…
Added 43 mins ago
MT
Estimator
Modern Technical Staffing Inc.
Mississauga, ON
- $60,000 to $80,000 CAD / year
- Full-time
Our client in Mississauga is looking to hire an Estimator. They are seeking someone with strong financial planning experience within a manufacturing environment and solid knowledge of ASPE.
Added 43 mins ago
TC
Python SAS
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Support a financial services organization’s SAS modernization program by migrating legacy SAS-based workloads to Anaconda/Python.
Added 43 mins ago
B
Technical Lead - Salesforce
Bench
Toronto, ON
- Full-time
Work Model: Hybrid – 4 days per week onsite · Candidates must be comfortable working onsite 4 days per week in Toronto or Montreal
Added 43 mins ago
T
Banking & Financial Services - Delivery Manager
Talentmatics
Mississauga, ON
- Full-time
Hiring: Delivery Manager – Banking & Financial Services
Added 43 mins ago
MG
Commercial Property Manager
M Group of Companies
ON · Barrie, Ontario
- Full-time
…for overseeing the day-to-day operations, maintenance, and financial performance of an assigned portfolio of commercial properties. This role plays an important part in ensuring the…
Added 58 mins ago
NF
Sales Team Manager - Canada
Neilson Financial Services
Toronto, ON
- Full-time
At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.
Added 58 mins ago
LS
FP&A Solutions Consultant
Limelight Software
Toronto, ON
- Full-time
Limelight is a financial planning and analysis (FP&A) software platform that helps finance teams automate budgeting, forecasting, and reporting. We help organizations connect their…
Added 58 mins ago
HI
Adjoint(e) technique
HUB International
Brossard, QC
- Full-time
Added 58 mins ago
HI
Adjoint(e) technique
HUB International
Montreal, QC
- Full-time
Added 1 hour ago
IG
Accountant
Insight Global
Vancouver, BC
- $85,000 to $95,000 CAD / year
- Full-time
Insight Global is looking for a full-time accountant to join our client in Vancouver. As Accountant, you will set up the clients books and keep them accurate and current from day one. You…

Manulife

Business Intelligence Senior Analyst

Toronto, ON, Canada

$73,725.00 CAD - $122,875.00 CAD · Full-time

Apply on manulife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $73,725.00 CAD - $122,875.00 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: 3+ years of experience in Business Intelligence, Data Analytics, Market Research, Management Consulting, or related roles
Posting language: English
Posted: Nov 5, 2026

Original job description

At Manulife, we believe in making decisions easier and lives better. We are seeking a Senior Business Intelligence Analyst to help transform complex data into actionable insights that drive business performance and improve customer experiences across our Canada segment businesses (Group Benefits, Affinity, IIC, and Bank).

In this role, you’ll be empowered and challenged to bring strong perspectives, partnering closely with the Director and Manager while owning key analyses and dashboards. The role offers the opportunity to solve complex business problems while strengthening both analytical depth and executive‑level storytelling.

POSITION RESPONSIBILITIES:

Business Performance & Insights
- Translate business needs into clear objectives, KPIs, and reporting solutions that support strategic and operational decision‑making
- Design, build, and maintain enterprise‑grade dashboards and reports using BI and visualization tools such as PowerBI
- Proactively identify trends, anomalies, and opportunities within large, complex datasets and communicate findings to senior stakeholders
- Familiarity with operations analytics such as service level commitment, straight-through processing, repeat calls, NPS, etc.
Customer Experience Analytics
- Navigate complex data sources and analyze end‑to‑end customer journeys across touchpoints (contact centre calls and chats, claims, and other digital interactions) to identify friction and moments that matter
- Partner with Strategy Leads, Operations, Product teams to measure and improve key metrics such as NPS
- Conduct customer feedback analysis, form hypotheses, and test drivers of performance to understand customer needs, preferences, and pain points
- Familiarity with customer experience analyses such as segmentation, A/B testing, feature adoption
Stakeholder Management
- Collaborate with internal stakeholders across various teams to collect data and business contexts to enable 360 insights and recommendations
- Act as a trusted analytics expert, bridging the gap between complex analytics and business partners
- Present insights with strong data storytelling tailored to executive and non‑technical audiences.

REQUIRED QUALIFICATIONS:

3+ years of experience in Business Intelligence, Data Analytics, Market Research, Management Consulting, or related roles
Proficiency with SQL or other data querying languages
Proficiency with visualization tools such as PowerBI or Tableau
Self-starter and fast learner with exceptional problem-solving and analytical skills
Strong verbal and written communication, interpersonal, and teamwork skills
Naturally curious, with a passion for digging into data to uncover root causes and emerging opportunities

PREFERRED QUALIFICATIONS:

Capabilities with programming language (Python/R)
Background in Business Analytics, Finance, Accounting, Statistics, or related fields
Experience in insurance or financial services is an asset
Familiarity with enterprise data environments and data governance guidelines.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply on manulife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Senior Business Intelligence Analyst will design and maintain enterprise-grade dashboards to translate complex data into actionable insights for business performance. They will also analyze end-to-end customer journeys and collaborate with cross-functional teams to improve key metrics like NPS.

Requirements

Candidates must have at least 3 years of experience in Business Intelligence, Data Analytics, or a related field, along with proficiency in SQL and visualization tools like PowerBI or Tableau. Strong communication skills and the ability to present complex data to executive audiences are essential.

Skills

Business intelligence
Data analytics
SQL
PowerBI
Tableau
Data visualization
Executive storytelling
Operations analytics
Customer experience analytics
NPS
Segmentation
A/B testing
Python
R
Data governance
Problem-solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee assistance plan
Retirement savings plan
Pension plan
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Business Intelligence
Data Analytics
SQL
PowerBI
Tableau
Python
R
NPS
Customer Experience
Operations Analytics
Data Visualization
Data Governance
Market Research
Management Consulting
Finance
Accounting
Statistics
Insurance
Financial Services
Dashboarding
Reporting
KPIs
Segmentation
A/B Testing
Data Storytelling
Stakeholder Management
Enterprise Data
Service Level Commitment
Straight-through Processing
Root Cause Analysis

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Work requirements

Jobs in Canada