Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 28 mins ago
S
Director, Technology & Digital Transformation
Sunpan
Toronto, ON · Scarborough, Ontario
- Full-time
Own the SAP landscape strategy, working with the business analyst, functional leads and implementation partners.
Added 29 mins ago
RI
Dynamics BC 365 Techno-Functional Expert
Raas Infotek
Canada
- Contract
Internal Title: ERP Business Systems Analyst (Dynamics 365 BC)
Added 29 mins ago
LA
Program Analyst
Legal Aid Ontario
Toronto, ON
- Full-time
Reporting to the Manager, the Program Analyst contributes to operational excellence by conducting business analysis, supporting service improvement initiatives, developing performance…
Added 29 mins ago
IG
Transportation Analyst/Customer Service Representative
Insight Global
Brampton, ON
- $18 to $19.5 CAD / hour
- Full-time
Role: Transportation Analyst/Customer Service Representative
Added 29 mins ago
O
Senior Product Marketing Manager
OpenText
Waterloo, ON
- Full-time
Reporting to the Senior Director of Product Marketing for Experience, you’ll collaborate closely with Digital Fax Product Management, Sales, Sales Enablement, Analyst Relations, Demand…
Added 29 mins ago
A
FinOps Specialist - Cloud Cost & Technology Spend Analytics
Akkodis
Toronto, ON
- Contract
This opportunity is ideal for a FinOps Analyst, Cloud Financial Analyst, Cloud Cost Analyst, Technology Financial Analyst, IT Cost Analyst, FinOps Specialist, or Data Business Management…
Added 29 mins ago
H
Quality Assurance Analyst
HCLTech
Vancouver, BC
- $60,000 to $65,000 CAD / year
- Full-time
Added 29 mins ago
O
Senior Product Marketing Manager
OpenText
Richmond Hill, ON
- Full-time
Reporting to the Senior Director of Product Marketing for Experience, you’ll collaborate closely with Digital Fax Product Management, Sales, Sales Enablement, Analyst Relations, Demand…
Added 29 mins ago
M
Accounts Payable Analyst
Manpower
Calgary, AB
- Contract
Reporting to the Team Lead, Accounts Payable, this senior contract role owns complex, full-cycle accounts payable and employee expense work in a high-volume, automated environment.
Added 44 mins ago
M
Strategy Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Strategy Analyst, is a key part of the Manulife Bank Strategy, Governance and Controls team and will contribute to the successful delivery of the overall strategic mandate. This role…
Added 44 mins ago
Portfolio Analyst - 18 Month Contract
Scotiabank
Toronto, ON
Maintaining the central models on the portfolio accounting system and completing the various field communications and reporting.
Added 44 mins ago
L
Senior Analyst, PMO
LCBO
Toronto, ON
- Full-time
Reporting to the Manager, PMO Governance and Administration, you will be responsible for project governance and control, project tracking and reporting, data modelling, process automation,…
Added 59 mins ago
BP
Senior Information Systems Analyst
Bruce Power
ON · Ontario, Canada
- Full-time
The Senior Information Systems Analyst will support the Enterprise Applications Section with a focus on Enterprise Resource Planning (ERP) and Computational Analysis solutions and offer IT…
Added 59 mins ago
A
SOC 3 Lead Analyst
Altis
Toronto, ON
- $80,000 to $105,000 CAD / year
- Full-time
Join a leading organization in the financial technology sector as a SOC Analyst, Tier III, where you’ll play a critical role in protecting the systems and digital infrastructure that…
Added 1 hour ago
LC
Senior Financial Analyst
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
We’re looking for a Senior Financial Analyst to join our Financial Planning & Analysis (FP&A) team. You will create and utilize data-driven analysis that holds the senior leaders of the…
Added 1 hour ago
LC
Senior Financial Analyst
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
We’re looking for a Senior Financial Analyst to join our Financial Planning & Analysis (FP&A) team. You will create and utilize data-driven analysis that holds the senior leaders of the…
Added 1 hour ago
LC
Senior Financial Analyst
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
We’re looking for a Senior Financial Analyst to join our Financial Planning & Analysis (FP&A) team. You will create and utilize data-driven analysis that holds the senior leaders of the…
Added 1 hour ago
A
Financial Analyst
Altasciences
Laval, QC
- Full-time
The Financial Analyst is responsible for supporting the month-end closing process, performing accounts reconciliations and analysis and supporting the team for reporting financial…
Added 1 hour ago
TI
Project & Reporting Analyst
telMAX Inc.
Markham, ON
- $20 to $25 CAD / hour
- Full-time
PROJECT AND REPORTING ANALYST CO-OPYour Position & How You Will Contribute:
Added 1 hour ago
TI
Business Services Analyst
telMAX Inc.
Markham, ON
- $20 to $25 CAD / hour
- Full-time
Reporting to the GM, Business & Wholesale Services, the Business Services Analyst Co-op student will work as part of the Business / MDU Services team to ensure effective management of our…
Added 1 hour ago
VS
Application Analyst
vTech Solution Canada
AB · Edmonton, AB
- Contract
Job Title: Application Analyst - Intermediate
Added 1 hour ago
LI
Business Systems Analyst
LanceSoft, Inc.
Canada
- $55 to $60 CAD / hour
- Contract
Familiarity with Tableau for reporting and analytics is required. Technical leadership and mentorship capabilities are also important for guiding junior team members.
Added 1 hour ago
UT
Business System Analyst #26-28193
US Tech Solutions
Toronto, ON
- $85 to $90 CAD / hour
- Contract
…a foundational AI program and is adding a Business Systems Analyst V / Engineering Delivery Coordinator to a growing team of roughly 18 engineering, architecture, product, and business…
Added 1 hour ago
VL
Business Analyst
VStream Labs Inc.
Regina, SK
- Contract
We are seeking a highly skilled Business Analyst with a strong background in the C#/.NET ecosystem to bridge the gap between business stakeholders and software engineering teams. In this…
Added 1 hour ago
R&
IT - Bus Systems Analyst V
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled IT - Bus Systems Analyst V to join our client in support of an existing vacancy.

Manulife

Business Intelligence Senior Analyst

Toronto, ON, Canada

$73,725.00 CAD - $122,875.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $73,725.00 CAD - $122,875.00 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: 3+ years of experience in Business Intelligence, Data Analytics, Market Research, Management Consulting, or related roles
Posting language: English
Posted: Nov 5, 2026

Original job description

At Manulife, we believe in making decisions easier and lives better. We are seeking a Senior Business Intelligence Analyst to help transform complex data into actionable insights that drive business performance and improve customer experiences across our Canada segment businesses (Group Benefits, Affinity, IIC, and Bank).

In this role, you’ll be empowered and challenged to bring strong perspectives, partnering closely with the Director and Manager while owning key analyses and dashboards. The role offers the opportunity to solve complex business problems while strengthening both analytical depth and executive‑level storytelling.

POSITION RESPONSIBILITIES:

Business Performance & Insights
- Translate business needs into clear objectives, KPIs, and reporting solutions that support strategic and operational decision‑making
- Design, build, and maintain enterprise‑grade dashboards and reports using BI and visualization tools such as PowerBI
- Proactively identify trends, anomalies, and opportunities within large, complex datasets and communicate findings to senior stakeholders
- Familiarity with operations analytics such as service level commitment, straight-through processing, repeat calls, NPS, etc.
Customer Experience Analytics
- Navigate complex data sources and analyze end‑to‑end customer journeys across touchpoints (contact centre calls and chats, claims, and other digital interactions) to identify friction and moments that matter
- Partner with Strategy Leads, Operations, Product teams to measure and improve key metrics such as NPS
- Conduct customer feedback analysis, form hypotheses, and test drivers of performance to understand customer needs, preferences, and pain points
- Familiarity with customer experience analyses such as segmentation, A/B testing, feature adoption
Stakeholder Management
- Collaborate with internal stakeholders across various teams to collect data and business contexts to enable 360 insights and recommendations
- Act as a trusted analytics expert, bridging the gap between complex analytics and business partners
- Present insights with strong data storytelling tailored to executive and non‑technical audiences.

REQUIRED QUALIFICATIONS:

3+ years of experience in Business Intelligence, Data Analytics, Market Research, Management Consulting, or related roles
Proficiency with SQL or other data querying languages
Proficiency with visualization tools such as PowerBI or Tableau
Self-starter and fast learner with exceptional problem-solving and analytical skills
Strong verbal and written communication, interpersonal, and teamwork skills
Naturally curious, with a passion for digging into data to uncover root causes and emerging opportunities

PREFERRED QUALIFICATIONS:

Capabilities with programming language (Python/R)
Background in Business Analytics, Finance, Accounting, Statistics, or related fields
Experience in insurance or financial services is an asset
Familiarity with enterprise data environments and data governance guidelines.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Senior Business Intelligence Analyst will design and maintain enterprise-grade dashboards to translate complex data into actionable insights for business performance. They will also analyze end-to-end customer journeys and collaborate with cross-functional teams to improve key metrics like NPS.

Requirements

Candidates must have at least 3 years of experience in Business Intelligence, Data Analytics, or a related field, along with proficiency in SQL and visualization tools like PowerBI or Tableau. Strong communication skills and the ability to present complex data to executive audiences are essential.

Skills

Business intelligence
Data analytics
SQL
PowerBI
Tableau
Data visualization
Executive storytelling
Operations analytics
Customer experience analytics
NPS
Segmentation
A/B testing
Python
R
Data governance
Problem-solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee assistance plan
Retirement savings plan
Pension plan
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Business Intelligence
Data Analytics
SQL
PowerBI
Tableau
Python
R
NPS
Customer Experience
Operations Analytics
Data Visualization
Data Governance
Market Research
Management Consulting
Finance
Accounting
Statistics
Insurance
Financial Services
Dashboarding
Reporting
KPIs
Segmentation
A/B Testing
Data Storytelling
Stakeholder Management
Enterprise Data
Service Level Commitment
Straight-through Processing
Root Cause Analysis

Report this job