Jobs in Canada

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Added 1 hour ago
J
Senior Compensation Analyst
Jobgether
Canada
- $82,500 to $110,000 CAD / year
- Full-time
As a Senior Compensation Analyst, you will play a key role in shaping and delivering compensation strategies across Canada and the United States. You will act as a trusted advisor to senior…
Added 4 hours ago
AC
Analyste D'affaires HCM
Aston Carter
Quebec, QC · Saint-Benoit, Quebec
- $42 to $60 CAD / hour
- Contract
As an HCM Business Analyst, you will play a critical role in partnering with HR stakeholders to gather, analyze, and document business requirements related to HR processes and systems. You…
Added 6 hours ago
Contracts & Contingent WF Analyst (Contract)
Trans Mountain
Calgary, AB
…to join our dynamic team as Contracts & Contingent Workforce Analyst (Contract). In this position, you will play a key role in supporting the administration, governance, and coordination of…
Added 6 hours ago
WT
Lead, People Systems
Wealthsimple Technologies
Remote, Canada
- $112,000 to $145,000 CAD / year
- Full-time
- Remote
Own Core HCM and Advanced Comp configuration: including supervisory organizations, staffing models, job and compensation structures, location and cost center hierarchies, and worker data…
Added 7 hours ago
S
Business Operations Analyst
Savaria
Surrey, BC
- Full-time
We are seeking a Business Operations Analyst to provide analytical, operational, and project support to the Vice President and other areas of the business.
Added 8 hours ago
FI
Middle-Office OTC Derivatives Analyst
FP Inc.
Toronto, ON
- $35 to $41 CAD / hour
- Contract
…utilized in the screening process for this position. The hourly compensation range for this role is $35/hr -$41/hr. We seek applicants with a wide range of abilities, and we provide an…
Added 10 hours ago
M
Senior Business Analyst
Manulife
Toronto, ON
- Full-time
We are seeking a detail-oriented and proactive Business Analyst to join our Vendor Information Security Management team. In this role, you will support the end-to-end coordination of vendor…
Added 10 hours ago
M
Third Party Risk Senior Analyst
Manulife
Toronto, ON
- Full-time
We are seeking a Third Party Risk Senior Analyst to support the organization’s Third-Party Risk Management (TPRM) program. This role is responsible for assessing, challenging, and…
Added 12 hours ago
FI
Compliance Analyst - Regulatory, IT Remediation
FP Inc.
Toronto, ON
- $70 to $83 CAD / hour
- Contract
Candidate Requirements/Must Have Skills:
Added 14 hours ago
S
Collateral Management Analyst
SPECTRAFORCE
Toronto, ON
- $32 to $35 CAD / hour
- Contract
An Analyst within Collateral Risk Management will primarily be focused on the effective and efficient mitigation of counterparty credit risk. The Analyst is responsible for supporting the…
Added 18 hours ago
J
Senior Compensation Analyst
Jobgether
Canada
- $82,500 to $110,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Compensation Analyst based in Canada.
Added 1 day ago
SH
Financial Analyst
Siemens Healthineers
Oakville, ON
- Full-time
The Expected Compensation For This Position Is
Added 1 day ago
AC
Analyste D'Affaires
Aston Carter
QC · Saint-Benoît, QC
- $40 to $60 CAD / hour
- Contract
We are seeking an experienced Business Analyst to join a Program Management team. This individual will be responsible for driving and monitoring initiatives focused on improving overall…
Added 1 day ago
GL
Senior Channel Reporting Analyst (Compensation & Incentives)
goeasy Ltd.
Mississauga, ON
- Full-time
goeasy Ltd. is seeking a Senior Channel Reporting Analyst (Compensation & Incentives) to support our Channel Planning team. Your responsibilities will be to engage Channel leadership in the…
Added 1 day ago
M
Group Underwriting Analyst
Manulife
Waterloo, ON · Montreal, QC
- Full-time
…large case clients. The Group Benefits Senior Underwriting Analyst will be required to apply underwriting guidelines and practices, financial agreements, special agreements and knowledge of…
Added 1 day ago
S
Senior Compensation Analyst
SGS
Canada
- $82,500 to $110,000 CAD / year
- Full-time
Leverages compensation data, market intelligence, and workforce analytics to deliver clear, data-driven insights and recommendations that support leadership decision-making and strategic…
Added 1 day ago
AC
Analyste En Gestion De Portefeuille De Projets
Aston Carter
Quebec, QC · Saint-Benoit, Quebec
- $40 to $60 CAD / hour
- Contract
Added 1 day ago
M
Senior Financial Analyst
Manulife
Toronto, ON · Montreal, QC
- Full-time
Reporting to the Director, Securities and Mortgage Accounting, the Senior Financial Analyst is a key member of the Securities and Mortgage Accounting team. This position is responsible for…
Added 1 day ago
M
Senior Quantitative Analyst
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Reporting to the AVP, Quantitative Analytics, the Senior Quantitative Analyst is accountable for the development and implementation of quantitative models to support business growth.
Added 1 day ago
VB
Billing Analyst
Vaco by Highspring
Toronto, ON
- $75,000 to $80,000 CAD / year
- Full-time
.Must have a solid knowledge of standard contract terms, including hourly, lump sum, not-to-exceed and how they are applied in the billing proces · Must have familiarity with general accounting software package
Added 1 day ago
VB
Analyste Fonctionnel Data
Vaco by Highspring
Montreal, QC
- Full-time
Highspring is seeking a Functional Analyst to support complex initiatives in a high-volume, data-intensive environment built on Microsoft Azure.
Added 1 day ago
R
Functional Analyst
RigUp
Calgary, AB
- $90 to $115 CAD / hour
- Contract
Work Arrangement: 4 days per week in office, 1 day work from home · Schedule: 4 days per week in office, 1 day work from home
Added 1 day ago
M
Business Process Analyst
Manulife
Waterloo, ON
- Full-time
…are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place…
Added 1 day ago
Senior HR Operations Analyst
Trans Mountain
Calgary, AB
…individual to join our dynamic team as a Senior HR Operations Analyst. In this position, you will play a key role in delivering HR operations services and for the integrity of employee and…
Added 2 days ago
Senior Product Manager, AI SOC
eSentire
Canada
Thought leadership. Represent eSentire's view on how AI SOCs should operate through customer briefings, industry events, analyst relations and published content.

Manulife

Business Process Analyst

Waterloo, ON, Canada

$51,975.00 CAD - $86,625.00 CAD · Full-time

Apply on manulife.wd3.myworkdayjobs.com About employer

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Job details

Pay: $51,975.00 CAD - $86,625.00 CAD
Job type: Full-time
Apply by: Nov 26, 2026
Experience: Minimum 3 years of work experience in the financial services industry
Posting language: English
Posted: Nov 12, 2026

Original job description

This role supports the Third-Party Administrators (TPA) who adjudicate claims for Group Benefits Plan Sponsors and provides administrative function to Affinity Market Plans. The role reports to the Director of Third-Party Management and is a critical role that supports the TPA Coordinator/Consultants from an Operational and Risk Perspective. This role's primary focus is the TPA quality assurance program, with backup support for TPA funding and operations.

Position Responsibilities:

Set up of new TPA’s, TPA changes with banking or claims funding using proprietary systems
Manage funding operations, end-to-end QA, annual tax/premium reviews and TPA onboarding/transitions
Monthly tracking of Quality Assurance/Service Standards for TPA’s
Scheduling and facilitating monthly meetings with TPAs
Monthly reporting and provincial reporting on UCP in compliance with regulations
Monitoring shared inboxes for both GB TPA and Affinity TPA
Manage Anti-Money Laundering tasks
Monthly Claims sampling, analysis and reporting for each TPA
Monthly Premium/Eligibility Analysis – ensuring approved rates are being charged by TPA
Funding System Analysis – to leverage internal claims data provided in claim files
Maintenance of SharePoint Sites
Support operational risk activities, including incident logging, MOU reviews, Corrective Action Plans, audits and corrective-action tracking
Updating/creating documentation and process improvements as required
Work with TPAs and IS to resolve any data file processing issues including required testing
Assist with Disability and Tax teams within Manulife and the TPA’s
Providing support and back up for the TPA Coordinator role
Support contract updates as required. Other duties as assigned

Required Qualifications:

Group Benefits insurance knowledge particularly in claims
Experience in claims adjudication, audit, and quality assurance (QA) within an insurance or third-party administration environment
Excellent customer service, negotiation, and communication skills, both written and verbal, with the ability to communicate effectively with clients and other internal departments
Ability to translate technical details to lay language
Ability to manage competing priorities, and fluctuating work volumes
Strong analytical and problem-solving capabilities with the ability to multitask
Attention to detail, and the ability to resolve difficult problems/questions and issues in a timely fashion or to research issues where the solution is not clear
Strong competency in MS Office Excel/ Word
Minimum 3 years of work experience in the financial services industry
Ability to comprehend and interpret technical details and apply this knowledge in varying situations
Ability to recognize workflow and systems problems, resolving them if possible or escalating issues as appropriate

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Base salary range is expected to be between

$51,975.00 CAD - $86,625.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply on manulife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

This role supports Third-Party Administrators (TPA) by managing quality assurance programs, funding operations, and ensuring regulatory compliance for Group Benefits and Affinity Market Plans. Responsibilities include monitoring service standards, facilitating meetings, managing anti-money laundering tasks, and performing claims sampling and analysis.

Requirements

Candidates must have at least 3 years of experience in the financial services industry with specific knowledge of Group Benefits insurance and claims adjudication. Strong analytical, communication, and MS Office skills are required to manage competing priorities and resolve complex operational issues.

Skills

Claims adjudication
Quality assurance
Audit
Financial services
Risk management
Data analysis
Customer service
Negotiation
Communication
MS Office
Excel
Word
Problem-solving
Analytical skills
Documentation
Process improvement

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Business Process Analyst
Third-Party Administrator
Group Benefits
Claims Adjudication
Quality Assurance
Risk Management
Financial Services
Anti-Money Laundering
SharePoint
Data Analysis
Compliance
Operational Risk
Premium Review
Eligibility Analysis
MS Excel
MS Word
Process Improvement
Audit
Reporting
Stakeholder Management

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Work requirements

Jobs in Canada