Find work in Canada.

334,795 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
IC
Product Manager, Rewards Strategy & Partnership
Infotek Consulting Inc.
Toronto, ON
- $60 to $70 CAD / hour
- Contract
Product Manager, Rewards Strategy & Partnerships
Added 4 mins ago
FG
Senior Mobile Developer
Flynn Group of Companies
Mississauga, ON
- $120,000 to $130,000 CAD / year
- Full-time
Post-secondary education in Computer Science, Software Engineering, Information Technology, or a related field
Added 6 mins ago
Principal Network Engineer
Hasbro
Montreal, QC
…the highest-level individual contributor role on the Network Engineering team. You will design the Zero Trust Network Access framework, manage our Palo Alto Panorama environment, and make…
Added 6 mins ago
F
Customer Success Manager
FLiiP
Remote, Canada
- Full-time
- Remote
…martial arts centers, and other fitness businesses with powerful software solutions that streamline operations and improve customer management. We're part of the Google for Startups…
Added 6 mins ago
R
Developer I, Application
Ricoh
Mississauga, ON
- Full-time
Minimum of 3 years of in-depth Microsoft environment Software development experience with a focus on web
Added 21 mins ago
Legal Product Builder
Carta
Toronto, ON
…tools with a single system of record, Carta brings together the software, services, and legal infrastructure that founders use to manage equity, fund managers use to run administration and…
Added 51 mins ago
CO
Job ID #32250: Roadway Safety Technologist
City of Hamilton
Hamilton, ON · Stoney Creek, Ontario
- Full-time
…and planning programs such as Synchro, Simtraffic and Traffic Engineering Software (TES) would be an…
Added 51 mins ago
D
Purchasing Specialist
Dilfo
Ottawa, ON
- Full-time
…and digital workflows, including Inventory and Procurement software, to improve visibility, consistency, and commercial control throughout the project…
Added 55 mins ago
4A
Project Manager
416 Automation Inc.
Mississauga, ON
- $95,000 to $133,000 CAD / year
- Full-time
- On-site
COMPANY OVERVIEW* 416 Automation Inc., established in 2009, is an engineering firm specializing in customized test solutions for the automotive sector. Our commitment to innovation has…
Added 55 mins ago
AI
AWS Cloud Engineer
AptPay Inc
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
- On-site
…Application/Network Load Balancers, Auto Scaling Groups, Secrets Manager, KMS, CloudTrail, and AWS Config*. * Manage AWS services including *EC2, S3, VPC, IAM, Amazon Aurora, RDS, Lambda,…
Added 1 hour ago
PF
Gestionnaire principal·e de produit | Senior Product Manager , APM & GenAI
Power Factors
Montreal, QC
- Full-time
Added 1 hour ago
CO
Job ID #32272: Technologist - Woodward Water & Wastewater Treatment Capital
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Project Manager, Capital Works, the Technologist will be responsible for supporting the Woodward Water and Wastewater Treatment Capital team as required by co-ordinating…
Added 1 hour ago
CO
Job ID #31637: Project Manager, Infrastructure Management - RE-POST
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Senior Project Manager – Water Wastewater Infrastructure Management, the Project Manager - Infrastructure Management, will assume accountability and responsibility to aid…
Added 1 hour ago
GT
Intermediate Electrical Technologist
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
ISE is seeking an Electrical Technologist to join our Engineering team.
Added 2 hours ago
Z
Customer Success Manager
Zappix
Success, SK
- Full-time
Zappix is a privately held software company with a cool, innovative, and sophisticated cloud-based technology that transforms the Customer Service Experience by providing digital…
Added 2 hours ago
A
Manager, Software Engineering
AltaML
Toronto, ON
- Full-time
AltaML is looking for a Manager, Software Engineering to lead a delivery pod where technical excellence and team health go hand in hand. You'll own the architectural integrity of your pod's…
Added 2 hours ago
MI
Maintenance Technician - Electrician
Magna International
St. Thomas, ON
- $47.66 CAD / hour
- Full-time
Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse…
Added 3 hours ago
B
Senior Estimator – Vancouver
Buttcon
Vancouver, BC
- Full-time
Prepare front end specification in conjunction with project manager (CM).
Added 3 hours ago
CC
ESTIMATOR
Conwest Contracting
Vancouver, BC
- Full-time
Works closely with Estimators, Superintendents, Project Managers, Equipment Manager, and others as part of a collaborative team-based culture to prepare estimates and proposals.
Added 3 hours ago
PF
Gestionnaire principal·e de produit | Senior Product Manager , APM & GenAI
Power Factors
Remote, Canada
- Remote
Added 4 hours ago
TI
Security Technical Program Manager
Themesoft Inc.
Toronto, ON · North York, ON
- Contract
Security Technical Program Manager with expertise in AI Security, Agentic AI, Cybersecurity Research, Product Evaluation, Technical Due Diligence, and Emerging Security Technologies,…
Added 4 hours ago
TI
Technology Risk Lead - Cybersecurity
Themesoft Inc.
Toronto, ON
- Contract
Experience in technology risk, operational risk, cybersecurity, technology governance, audit, or software engineering.
Added 4 hours ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
…care areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health…
Added 4 hours ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
…support areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health…
Added 5 hours ago
TG
Facility and Mechanical Project Manager
Trench Group
Pickering, ON
- $60,000 to $100,000 CAD / year
- Full-time
…for seamless energy transmission. With a legacy of customized engineering and innovation, we enable society to harness the power of electricity with reliability and performance. But we are…

Manulife

CyberArk Operations Analyst (Idira)

Toronto, ON, Canada
Waterloo, ON, Canada

$86,100.00 CAD - $136,100.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $86,100.00 CAD - $136,100.00 CAD
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

The CyberArk Operations Analyst (Idira) is a key member of the Privileged Access Services Operations team, responsible for the day-to-day operation, support, and maintenance of CyberArk services. This role manages incidents, service requests, operational activities, and user inquiries while ensuring service delivery aligns with established service level agreements (SLAs).

Working closely with operational and engineering teams, the CyberArk Operations Analyst (Idira) supports troubleshooting, platform maintenance, service improvements, and project initiatives. The successful candidate will bring strong technical problem-solving skills, effective communication abilities, and a commitment to providing an exceptional service experience to both business and technology stakeholders.

Position Responsibilities:
Operational Support

Provide day-to-day operational support for CyberArk and Privileged Access Management (PAM) services.
Manage incidents, service requests, and operational tasks in accordance with established SLAs.
Monitor service health and support the onboarding, maintenance, and management of privileged accounts.
Ensure all activities, requests, and resolutions are accurately documented within the organization's ticketing systems.

Troubleshooting & Problem Resolution

Investigate, troubleshoot, and resolve CyberArk-related issues and privileged access concerns.
Assist in identifying root causes and implementing corrective actions to reduce recurring issues.
Collaborate with engineering teams to support complex technical issues, upgrades, platform enhancements, and service improvements.

Collaboration & Stakeholder Support

Partner with business teams, application owners, and technology stakeholders to support privileged access requirements.
Provide timely updates and clear communication throughout the lifecycle of incidents and service requests.
Contribute to a collaborative and inclusive team environment by supporting colleagues across operations and engineering functions.

Process Improvement & Documentation

Maintain operational procedures, knowledge articles, and support documentation.
Identify opportunities to improve service quality, operational efficiency, and the overall user experience.
Participate in continuous improvement initiatives and projects that strengthen the Privileged Access Services program.

Required Qualifications:

2-5 years of experience in cybersecurity operations, identity and access management (IAM), privileged access management (PAM), or IT operations.
2-5 years of hands-on experience supporting CyberArk solutions and privileged access management processes.
Experience working with ticketing platforms such as ServiceNow, Jira, Remedy, or similar tools.
Understanding of incident management, request fulfillment, and SLA-driven support models.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent verbal and written communication skills.
Proven ability to communicate professionally with stakeholders through various communication channels.
Experience collaborating effectively with both technical and business teams.
Strong organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
Demonstrated commitment to customer service, teamwork, and continuous improvement.

Preferred Qualifications:

Experience supporting one or more CyberArk components, including:
Privileged Access Manager (PAM)
Password Vault Web Access (PVWA)
Central Policy Manager (CPM)
Privileged Session Manager (PSM)
Privileged Threat Analytics (PTA)
Endpoint Privilege Manager (EPM)
CyberArk Defender, Sentry, Guardian, or related CyberArk certifications.
Familiarity with IAM principles, privileged access management practices, and security best practices.
Experience supporting enterprise security platforms within large and complex environments.
Knowledge of Windows Server, Active Directory, Microsoft Entra ID (Azure AD), Linux, and networking fundamentals.
Experience supporting audit, regulatory compliance, and security governance requirements.
Experience with automation or scripting using PowerShell, Python, or similar technologies.
ITIL Foundation certification or experience working within ITIL-based service management environments

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,100.00 CAD - $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The CyberArk Operations Analyst manages day-to-day operations, support, and maintenance of CyberArk services while ensuring alignment with service level agreements. They also collaborate with engineering teams to troubleshoot issues, implement service improvements, and support privileged access requirements.

Requirements

Candidates must have 2-5 years of experience in cybersecurity operations, IAM, or PAM, with hands-on experience supporting CyberArk solutions. Strong troubleshooting, analytical, and communication skills are required, along with experience using ticketing platforms like ServiceNow or Jira.

Skills

CyberArk
Privileged Access Management
IAM
Incident management
ServiceNow
Jira
Remedy
Troubleshooting
Analytical skills
Communication skills
Windows Server
Active Directory
Microsoft Entra ID
Linux
Networking
ITIL

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

CyberArk
Privileged Access Management
IAM
Cybersecurity
IT Operations
ServiceNow
Jira
Remedy
Incident Management
SLA
Windows Server
Active Directory
Microsoft Entra ID
Linux
Networking
ITIL
PowerShell
Python
Automation
Compliance
Security Governance
PVWA
CPM
PSM
PTA
EPM
CyberArk Defender
CyberArk Sentry
CyberArk Guardian

Report this job