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Added 4 mins ago
UW
Coordinator, Customer Service (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Manager, Customer Service, the Coordinator, Customer Service will deliver consistent and extraordinary customer service to donors, volunteers and internal staff as a first…
Added 4 mins ago
MA
Website Transformation Digital Communications Specialist
Manpower Alberta
Calgary, AB
- Contract
…content management systems (i.e. Sitecore, Adobe Experience Manager or similar solutions) from a business user or product owner perspective, including participation in website migration,…
Added 4 mins ago
BA
Marketing Coordinator, Consumer Shows
Blue Ant Media
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…events. In addition, you will work closely with the Marketing Manager, Show Directors, and our Creative, Data and Communications teams to keep campaigns moving and marketing deliverables on…
Added 4 mins ago
IG
Accounting Manager
InStore Group of Companies
Mississauga, ON
- $115,000 to $120,000 CAD / year
- Full-time
The Accounting Manager - based our Mississauga Office will be responsible for financial statements, journal entries, asset management, and overseeing the accounting activities, including…
Added 4 mins ago
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Vice President of Sales
Phoenix Contact Canada
Milton, ON
- Full-time
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Senior Manager, Lifecycle Management & Reliability
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- Full-time
Experience with Agile PLM, Jira, Confluence, engineering dashboards, automation tools, and data analytics.
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Senior Financial Analyst FP&A
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Brampton, ON
- Full-time
…across our multi-channel business. Reporting directly to the Manager, FP&A, the successful candidate will partner with cross-functional teams to provide ad hoc analysis and reporting,…
Added 4 mins ago
IF
Bilingual (FR-EN) Manager, Security Platforms and Resilience, Security Operations Centre
Intact FC
Ottawa, ON · Toronto, ON · Laval, QC · Montreal, QC · Saint-Hyacinthe, QC
- Full-time
We’re looking for a Manager of Security Platforms and Resilience for our Security Operations Centre, supported by artificial intelligence, to lead a strategic team at the heart of the…
Added 4 mins ago
L
Senior Product Manager
Liferaft
Remote, Canada
- Full-time
- Remote
Liferaft is looking for a highly skilled and visionary Senior Product Manager to play a crucial role in shaping the future of our OSINT solutions. This role will be hybrid in Halifax, NS,…
Added 4 mins ago
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Employee Services Rep
Enbridge
Edmonton, AB · Toronto, ON
- Full-time
…banking details, time entry, benefits and pension elections, and manager self-service…
Added 19 mins ago
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Senior Finance Analyst, Operations Finance & Analytics
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Barrie, ON
- Full-time
Job Title: Senior Finance Analyst - Operations Finance & Analytics
Added 19 mins ago
Senior Growth Marketing Manager, Paid Social
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Brex is seeking a deeply analytical, growth-rooted Senior Growth Marketing Manager to own, scale, and optimize our Paid Social engine, with Meta as the core growth driver and a clear…
Added 19 mins ago
Partner Operations Program Manager, Associate
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Added 19 mins ago
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Business Development Representative
Talan
Toronto, ON
- $75,000 to $80,000 CAD / year
- Full-time
Reporting to BDR manager and part of the marketing team, the Business Development Representative will play a strategic role in initiating discussions with potential clients through…
Added 19 mins ago
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Added 34 mins ago
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Data Steward (DB26A97)
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Montreal, QC
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This could suit a data steward, data governance analyst, business analyst or data-quality specialist from a bank, asset manager or market-data provider who wants to work closer to AI-driven…
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Product Marketing Manager
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Toronto, ON
- Full-time
As Product Marketing Manager, you will turn product strategy into clear positioning, effective launches, and measurable marketing activity for an assigned portfolio of automotive software…
Added 35 mins ago
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As a Cyber Generalist, Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
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Machine Learning Engineer II
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Added 50 mins ago
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…leading indicators that matter, track them in HubSpot and your analytics stack, and intervene early - before issues become…
Added 50 mins ago
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Demand Generation Manager
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- Full-time
We're hiring a hands-on Demand Generation Manager to improve conversion at every stage of our marketing and sales pipeline. You'll dig into the data, find where prospects stall, and run the…
Added 50 mins ago
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Gestionnaire acquisition de talents
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We are looking for a Talent Acquisition Manager to lead our talent attraction, recruitment, and onboarding initiatives.
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The GIS Project Manager supports the delivery of enterprise geographic information system (GIS) initiatives across land-focused programs. This role is ideal for a delivery-oriented…
Added 50 mins ago
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Global GEO Manager
Manulife
Toronto, ON
- Full-time
The Global GEO Manager will be part of the Global Digital Marketing team and will help embed Search Engine Optimization (SEO) and Generative Engine Optimization (GEO) across content,…

Manulife

Digital Product Owner

Waterloo, ON, Canada
Montreal, QC, Canada

$70,500.00 CAD - $117,500.00 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $70,500.00 CAD - $117,500.00 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: 1-2 years of experience in product management with a consistent track record of delivering successful digital products.
Posting language: English
Posted: Oct 30, 2026

Original job description

We are seeking an experienced Digital Product Owner to lead the implementation of our digital product initiatives, ensuring they meet business goals and exceed customer expectations. In this role, you will champion a user-centric culture, acting as the voice of both the business and the customer, and guiding the strategy and usability of our digital products. You will collaborate with a cross-functional team to develop innovative product strategies that simplify consumer journeys and deliver outstanding solutions. Your insights will drive process improvements and innovation, making a significant impact on our digital offerings, while consistently delivering value to our users.

Position Responsibilities:

Contribute to product strategy development by analyzing user feedback and competitive insights and assist in crafting product roadmaps aligned with strategic goals.
Collaborate with cross-functional teams to understand collaborator needs and ensure alignment with roadmap priorities, using modern architecture principles for product execution.
Participate in agile events, facilitate product development by writing user stories, prioritizing the backlog, and conducting trade-offs, while maintaining communication on delivery progress.
Conduct product data analysis to supervise performance, identify trends, and advise decisions, using structured prioritization methods for objective, data-driven outcomes.
Support change management and go-to-market activities by implementing adoption plans, engaging collaborators, and collaborating with teams to deliver training and communication materials.
Develop significant connections with customers, expertly overcome obstacles, and apply frameworks like SWOT Analysis and RACI Matrix to steer strategic directions.

Required Qualifications:

1-2 years of experience in product management with a consistent track record of delivering successful digital products.
Bachelor’s degree or equivalent experience preferred. Relevant practical experience may also be considered.
Foundational experience supporting digital product teams, with exposure to end-to-end servicing workflows (e.g., claims, withdrawals, address changes). Demonstrates the ability to collaborate with partners and contribute to identifying manual touchpoints and opportunities for digital improvement.
Foundational experience working with technical teams to support the translation of business needs into clear user stories and or requirements. Demonstrates the ability to bridge communication between business and technology partners.

Preferred Qualifications:

Strong analytical and problem-solving skills, along with effective communication and interpersonal abilities for collaborating with teams and departments.
Basic understanding of the group retirement industry, with a preference for experience in digital experiences, and familiarity with product lifecycle stages.
Experience in developing personalization strategies to improve user engagement and achieve measurable business outcomes, with an awareness of data privacy regulations.
Exposure to CMS tools, particularly Adobe Experience Manager, and basic knowledge of agile methodologies like Lean, Scrum, and Kanban.
Familiarity with work management tools such as Jira and Rally for task tracking, sprint planning, and performance reporting.
Ability to engage collaborators and align product vision, using data analytics for informed decision-making and tracking performance, with awareness of AI trends as an asset.

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in crafting the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$70,500.00 CAD - $117,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Digital Product Owner leads the implementation of digital product initiatives by collaborating with cross-functional teams to develop strategies and roadmaps. They are responsible for writing user stories, prioritizing the product backlog, and using data-driven insights to improve product performance and user experience.

Requirements

Candidates should have 1-2 years of experience in product management and a bachelor's degree or equivalent experience. The role requires foundational knowledge of digital product teams, technical collaboration, and the ability to bridge communication between business and technology partners.

Skills

Product management
Agile methodologies
Product strategy
User stories
Backlog prioritization
Data analysis
Cross-functional collaboration
Stakeholder management
SWOT analysis
RACI matrix
Product roadmaps
Change management
Jira
Rally
Adobe Experience Manager
Problem-solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Owner
Product Management
Agile
Scrum
Kanban
Lean
Jira
Rally
Adobe Experience Manager
Product Roadmap
User Stories
Data Analytics
SWOT Analysis
RACI Matrix
Change Management
Group Retirement Industry
Personalization Strategy
AI Trends
Cross-functional Teams
User-centric Culture
Product Lifecycle
Digital Transformation
Performance Reporting
Stakeholder Engagement
Business Strategy

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