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Added 11 mins ago
W
Regional Sales Director - Identity - Canada
Workday
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Sales Execution. Lead effectively in a collaborative model alongside core account owners and specialist teams. Ensure strong alignment across account strategy, stakeholder mapping, mutual…
Added 11 mins ago
WS
Manager IT Service Management (ITSM)
Workplace Safety and Insurance Board (WSIB)
London, ON
- Full-time
…delivered across the organization. You’ll have the opportunity to lead an experienced team, advance our ITSM maturity and help shape service management practices in a large, complex…
Added 11 mins ago
Psychologist - COMPASS
CAMH
Toronto, ON
…and collaborate with interprofessional teams to guide care planning. The role also involves participating in case conferences, and maintaining high professional and ethical standards.…
Added 11 mins ago
Driver Training - Admissions Coordinator - Challenger (Cambridge)
Fastfrate Group
Cambridge, ON
Added 11 mins ago
Director of Procurement, Canada
EarthFresh
Burlington, ON
Reporting to the Vice President of Procurement, the Director of Procurement Canada will lead our Canadian procurement operations. This role will be primarily responsible for overseeing all…
Added 11 mins ago
Technical Account Manager (Mid-Market)
eSentire
Canada
…partner with an Account Manager on commercial matters and account planning and help ensure every customer in your portfolio realizes the full security value of eSentire's Atlas AI MDR…
Added 11 mins ago
M(
Manager, Premium Retention & Service
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
…for some of our most valued premium Members. This role will lead the strategy and day-to-day execution of premium retention, relationship management and service across a sophisticated…
Added 11 mins ago
RU
Workplace Experience Support Specialist Senior
RSM US LLP
Toronto, ON
- Full-time
…ordering and replenishing of office supplies. Facilitate and/or lead any office moves/remodels as needed. Look to streamline and improve inefficient processes. Also, provide assistance to…
Added 11 mins ago
S
Customer Success Manager - Core Clouds
Salesforce
Vancouver, BC · Toronto, ON · Canada - Toronto
- Full-time
Understanding of Sales (lead-to-cash, opportunity management, pipeline management) and Service (case management, escalation, SLA management) processes, and familiarity with Sales Cloud…
Added 11 mins ago
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Associate Director, Operational Resilience
RBC
Toronto, ON
- Full-time
…control environment and organizational preparedness. You will lead reporting activities and analytics to assess the effectiveness of resilience programs, provide data-driven insights to…
Added 11 mins ago
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Branch Manager
RBC
Halifax, NS
- Full-time
Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
Added 11 mins ago
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Manager, Corporate Reporting and Financial Services
OPTrust
Toronto, ON
- Full-time
Own the financial reporting calendar and lead audit planning and execution including evidence coordination, issue resolution, responses to auditor inquiries, and escalate significant issues…
Added 11 mins ago
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Account Executive - Identity - Canada
Workday
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…enterprise sellers who can build trusted executive relationships, lead complex security and identity focused sales cycles, and help accelerate market adoption in a strategic growth area for…
Added 11 mins ago
CO
Recreation Supervisor 2, Aquatics
City of Ottawa / Ville d’Ottawa
Ottawa, ON
- Full-time
…and seniors, fitness, specialized and special needs programs; planning, coordinating and identifying new ways of delivering a variety of programs and services by collaborating and…
Added 26 mins ago
CE
Senior Manager, Infrastructure Projects
Cenovus Energy
Calgary, AB
- Full-time
Lead the Workplace & Real Estate Infrastructure portfolio, overseeing the planning and execution of non-process infrastructure projects aligned with business priorities and investment plans.
Added 26 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Winnipeg, MB
- Part-time
Lead and execute an assigned business focus area through planning and detailed follow through
Added 26 mins ago
BM
Negotiation Governance Lead, Site Contracting
Bristol Myers Squibb
Montreal, QC
- Full-time
Lead the execution of BMS Sponsored Research Agreements with investigators and institutions, focusing on complex and escalated negotiations.
Added 26 mins ago
Coordinator, Accounting Services
City of Regina
Regina, SK
The City of Regina is committed to ensure accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment…
Added 41 mins ago
EB
Sales Development Representative
EP Boards
Toronto, ON
- $50,000 to $75,000 CAD / year
Partner with sales and marketing to refine outreach strategy and strengthen lead generation
Added 41 mins ago
Psychology Associate - CHP - Child and Adolescent
Winnipeg Regional Health Authority
Winnipeg, MB
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 41 mins ago
JC
Equipment Design Engineering Manager (onsite)
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
We are seeking a strategic and technically driven Equipment Design Engineering Manager to lead a high-performing team of Senior Equipment Design Engineers and Subject Matter Experts. In…
Added 41 mins ago
MD
Compliance Supervisor/Workers' Compensation Program Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Experience as a supervisor, team lead, lead worker, or project lead.
Added 41 mins ago
MD
SUN Bucks Support Advisor Lead / State Prog Admin Prin
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position exists to function as the Lead Worker for the SUN Bucks Support Advisor team, supporting statewide administration of the SUN Bucks program delivered and coordinated through…
Added 41 mins ago
MD
Clinic Network Specialist, Planner Principal State
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…Disease (HPCD) division seek a Clinic Systems Specialist to lead statewide planning and coordination that strengthens community clinical linkages across more than 440 clinic provider sites.…
Added 41 mins ago
R&
Project Manager – Finance Transformation
Robertson & Company Ltd.
Toronto, ON
- Contract
Lead the planning, execution, governance, and delivery of a large-scale Finance Transformation program focused on Oracle ERP implementation.

Manulife

Digital Product Owner

Waterloo, ON, Canada
Montreal, QC, Canada

$70,500.00 CAD - $117,500.00 CAD · Full-time

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Job details

Pay: $70,500.00 CAD - $117,500.00 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: 1-2 years of experience in product management with a consistent track record of delivering successful digital products.
Posting language: English
Posted: Oct 30, 2026

Original job description

We are seeking an experienced Digital Product Owner to lead the implementation of our digital product initiatives, ensuring they meet business goals and exceed customer expectations. In this role, you will champion a user-centric culture, acting as the voice of both the business and the customer, and guiding the strategy and usability of our digital products. You will collaborate with a cross-functional team to develop innovative product strategies that simplify consumer journeys and deliver outstanding solutions. Your insights will drive process improvements and innovation, making a significant impact on our digital offerings, while consistently delivering value to our users.

Position Responsibilities:

Contribute to product strategy development by analyzing user feedback and competitive insights and assist in crafting product roadmaps aligned with strategic goals.
Collaborate with cross-functional teams to understand collaborator needs and ensure alignment with roadmap priorities, using modern architecture principles for product execution.
Participate in agile events, facilitate product development by writing user stories, prioritizing the backlog, and conducting trade-offs, while maintaining communication on delivery progress.
Conduct product data analysis to supervise performance, identify trends, and advise decisions, using structured prioritization methods for objective, data-driven outcomes.
Support change management and go-to-market activities by implementing adoption plans, engaging collaborators, and collaborating with teams to deliver training and communication materials.
Develop significant connections with customers, expertly overcome obstacles, and apply frameworks like SWOT Analysis and RACI Matrix to steer strategic directions.

Required Qualifications:

1-2 years of experience in product management with a consistent track record of delivering successful digital products.
Bachelor’s degree or equivalent experience preferred. Relevant practical experience may also be considered.
Foundational experience supporting digital product teams, with exposure to end-to-end servicing workflows (e.g., claims, withdrawals, address changes). Demonstrates the ability to collaborate with partners and contribute to identifying manual touchpoints and opportunities for digital improvement.
Foundational experience working with technical teams to support the translation of business needs into clear user stories and or requirements. Demonstrates the ability to bridge communication between business and technology partners.

Preferred Qualifications:

Strong analytical and problem-solving skills, along with effective communication and interpersonal abilities for collaborating with teams and departments.
Basic understanding of the group retirement industry, with a preference for experience in digital experiences, and familiarity with product lifecycle stages.
Experience in developing personalization strategies to improve user engagement and achieve measurable business outcomes, with an awareness of data privacy regulations.
Exposure to CMS tools, particularly Adobe Experience Manager, and basic knowledge of agile methodologies like Lean, Scrum, and Kanban.
Familiarity with work management tools such as Jira and Rally for task tracking, sprint planning, and performance reporting.
Ability to engage collaborators and align product vision, using data analytics for informed decision-making and tracking performance, with awareness of AI trends as an asset.

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in crafting the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$70,500.00 CAD - $117,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Digital Product Owner leads the implementation of digital product initiatives by collaborating with cross-functional teams to develop strategies and roadmaps. They are responsible for writing user stories, prioritizing the product backlog, and using data-driven insights to improve product performance and user experience.

Requirements

Candidates should have 1-2 years of experience in product management and a bachelor's degree or equivalent experience. The role requires foundational knowledge of digital product teams, technical collaboration, and the ability to bridge communication between business and technology partners.

Skills

Product management
Agile methodologies
Product strategy
User stories
Backlog prioritization
Data analysis
Cross-functional collaboration
Stakeholder management
SWOT analysis
RACI matrix
Product roadmaps
Change management
Jira
Rally
Adobe Experience Manager
Problem-solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Owner
Product Management
Agile
Scrum
Kanban
Lean
Jira
Rally
Adobe Experience Manager
Product Roadmap
User Stories
Data Analytics
SWOT Analysis
RACI Matrix
Change Management
Group Retirement Industry
Personalization Strategy
AI Trends
Cross-functional Teams
User-centric Culture
Product Lifecycle
Digital Transformation
Performance Reporting
Stakeholder Engagement
Business Strategy

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