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Added 11 mins ago
UW
Coordinator, Customer Service (Contract)
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Manager, Customer Service, the Coordinator, Customer Service will deliver consistent and extraordinary customer service to donors, volunteers and internal staff as a first…
Added 11 mins ago
CI
Analyst, Business Systems
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON
- Full-time
Design, develop and deploy comprehensive reports using Power BI, ensuring data accuracy, insightful visualisation and actionable analytics. Utilise advanced reporting techniques to…
Added 11 mins ago
PC
Information Technology Audit Manager (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
…in optimising control activities, organisational strategy, and policies and procedures. You’ll conduct transaction testing, perform readiness assessments, and leverage various technical…
Added 11 mins ago
CI
Manager, Portfolio Construction & Risk
Canada Infrastructure Bank/ Banque de l'infrastructure du Canada
Toronto, ON
- Full-time
Reporting to the VP, Portfolio Construction, this position requires significant financial analysis and modelling expertise with a particular focus on experience with portfolio-level…
Added 11 mins ago
OI
Bilingual Senior Case Manager
OXARO Inc.
Ottawa, ON
- Full-time
Advanced proficiency in Excel, including data analysis and the ability to transform complex datasets into clear, actionable insights and reports that support decision-making.
Added 11 mins ago
PC
Vice President of Sales
Phoenix Contact Canada
Milton, ON
- Full-time
This leader brings a strong understanding of industrial markets, customer and partner ecosystems, competitive dynamics and the commercial levers required to grow the business. Through…
Added 11 mins ago
PC
Sales Program Intern
Porsche Cars Canada, Ltd.
Toronto, ON
- $18 to $19 CAD / hour
- Internship
The position provides exposure and insight into sales-operations related activities at an Automotive OEM. The main objective is the handling of monthly sales programs, reviewing claims,…
Added 12 mins ago
M
Operations Manager, Facilities
Medcan
Toronto, ON
- $73,699 to $101,335 CAD / year
- Full-time
Medcan is seeking a hands-on Manager, Facilities to lead the safe, reliable and high-quality operation of its flagship clinic at 150 York Street while providing facilities expertise and…
Added 12 mins ago
B
Client Service Assistant
BMO
Toronto, ON · CLAIRE
- Full-time
…1912. Known for trusted advice, strong client relationships, and disciplined investment expertise, our teams combine deep market knowledge with the strength and stability of BMO Financial…
Added 12 mins ago
SC
Senior Financial Analyst FP&A
Sleep Country
Brampton, ON
- Full-time
This is an exciting opportunity for a Senior Financial Analyst, Financial Planning & Analysis, to play a key role in delivering financial insights and decision support that drive strategic…
Added 12 mins ago
Senior Advisor, Risk Management
VIA HFR - VIA TGF Inc
Ottawa, ON · Toronto, ON · Montreal, QC
Reporting to the Director, Risk Management, the Senior Advisor, Risk Management will be responsible for identifying, assessing, and mitigating risks that could impact project delivery or…
Added 12 mins ago
Manager, Trade Reconciliation & Client Reporting (Ottawa)
Scotiabank
Ottawa, ON
The Manager, Trade Reconciliation and Client Reporting, is responsible for leading a large, high-performing operations team within Global Wealth Management, supporting MD Financial…
Added 12 mins ago
L
Senior Product Manager
Liferaft
Remote, Canada
- Full-time
- Remote
Liferaft is looking for a highly skilled and visionary Senior Product Manager to play a crucial role in shaping the future of our OSINT solutions. This role will be hybrid in Halifax, NS,…
Added 12 mins ago
V
Director, Marketing
veritree
Remote, Canada
- $150,000 to $250,000 CAD / year
- Remote
Marketing is a predictable growth driver. Inbound and marketing-influenced pipeline hit agreed targets, backed by a data-driven channel mix and a forecast Sales can plan around.
Added 12 mins ago
E
Employee Services Rep
Enbridge
Edmonton, AB · Toronto, ON
- Full-time
Guide employees and leaders in the effective use of Workday, Mya – our HR chatbot, and other digital HR tools, promoting self-service and providing support with personal information…
Added 12 mins ago
Territory Sales Representative - Charlottetown
Molson Coors
Charlottetown, PE
…This position reports to the New Brunswick/PEI District Sales Manager and is responsible for achieving volume and distribution targets for our continued success in the…
Added 27 mins ago
N
Senior Finance Analyst, Operations Finance & Analytics
Napoleon
Barrie, ON
- Full-time
Job Purpose: Provides decision-support analysis, management reporting, and tax-related coordination for Napoleon’s manufacturing divisions and corporate functions. Partners with Operations,…
Added 27 mins ago
Partner Operations Program Manager, Associate
Brex
Vancouver, BC
Strong analytical skills and comfort using spreadsheets, data tools, SQL, or similar tools to build reporting and identify trends.
Added 27 mins ago
U
Production Supervisor - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
Perform production reporting on incentives and productivity
Added 27 mins ago
W
Quality Continuous Improvement Technincan
Wonderbrands
Amherst, NS
- Other
…available for evaluation. They utilize Six Sigma methodologies for data gathering and analysis to identify effective improvement solutions and collaborate with R&D, Engineering, and…
Added 27 mins ago
E
Revenue Enablement Senior Manager/Director
EcoVadis
Toronto, ON
- Full-time
…Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their…
Added 27 mins ago
T
Business Development Representative
Talan
Toronto, ON
- $75,000 to $80,000 CAD / year
- Full-time
Reporting to BDR manager and part of the marketing team, the Business Development Representative will play a strategic role in initiating discussions with potential clients through…
Added 27 mins ago
T
Représentant(e) développement des afffaires | Business Development Representative
Talan
Montreal, QC · Toronto, Ontario
- Full-time
Reporting to BDR manager and part of the marketing team, the Business Development Representative will play a strategic role in initiating discussions with potential clients through…
Added 42 mins ago
E
Revenue Enablement Senior Manager/Director
EcoVadis
Toronto, ON
- Full-time
…Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their…
Added 42 mins ago
DE
Area Operations Manager Eastern Region
DHL Express
Montreal, QC
- Full-time
DHL Express currently has an opening for an Area Operations Manager for the Eastern Region. You will lead and direct all phases of the Company’s Operations within the provinces of Quebec…

Manulife

Digital Product Owner

Waterloo, ON, Canada
Montreal, QC, Canada

$70,500.00 CAD - $117,500.00 CAD · Full-time

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Job details

Pay: $70,500.00 CAD - $117,500.00 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: 1-2 years of experience in product management with a consistent track record of delivering successful digital products.
Posting language: English
Posted: Oct 30, 2026

Original job description

We are seeking an experienced Digital Product Owner to lead the implementation of our digital product initiatives, ensuring they meet business goals and exceed customer expectations. In this role, you will champion a user-centric culture, acting as the voice of both the business and the customer, and guiding the strategy and usability of our digital products. You will collaborate with a cross-functional team to develop innovative product strategies that simplify consumer journeys and deliver outstanding solutions. Your insights will drive process improvements and innovation, making a significant impact on our digital offerings, while consistently delivering value to our users.

Position Responsibilities:

Contribute to product strategy development by analyzing user feedback and competitive insights and assist in crafting product roadmaps aligned with strategic goals.
Collaborate with cross-functional teams to understand collaborator needs and ensure alignment with roadmap priorities, using modern architecture principles for product execution.
Participate in agile events, facilitate product development by writing user stories, prioritizing the backlog, and conducting trade-offs, while maintaining communication on delivery progress.
Conduct product data analysis to supervise performance, identify trends, and advise decisions, using structured prioritization methods for objective, data-driven outcomes.
Support change management and go-to-market activities by implementing adoption plans, engaging collaborators, and collaborating with teams to deliver training and communication materials.
Develop significant connections with customers, expertly overcome obstacles, and apply frameworks like SWOT Analysis and RACI Matrix to steer strategic directions.

Required Qualifications:

1-2 years of experience in product management with a consistent track record of delivering successful digital products.
Bachelor’s degree or equivalent experience preferred. Relevant practical experience may also be considered.
Foundational experience supporting digital product teams, with exposure to end-to-end servicing workflows (e.g., claims, withdrawals, address changes). Demonstrates the ability to collaborate with partners and contribute to identifying manual touchpoints and opportunities for digital improvement.
Foundational experience working with technical teams to support the translation of business needs into clear user stories and or requirements. Demonstrates the ability to bridge communication between business and technology partners.

Preferred Qualifications:

Strong analytical and problem-solving skills, along with effective communication and interpersonal abilities for collaborating with teams and departments.
Basic understanding of the group retirement industry, with a preference for experience in digital experiences, and familiarity with product lifecycle stages.
Experience in developing personalization strategies to improve user engagement and achieve measurable business outcomes, with an awareness of data privacy regulations.
Exposure to CMS tools, particularly Adobe Experience Manager, and basic knowledge of agile methodologies like Lean, Scrum, and Kanban.
Familiarity with work management tools such as Jira and Rally for task tracking, sprint planning, and performance reporting.
Ability to engage collaborators and align product vision, using data analytics for informed decision-making and tracking performance, with awareness of AI trends as an asset.

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in crafting the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$70,500.00 CAD - $117,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Digital Product Owner leads the implementation of digital product initiatives by collaborating with cross-functional teams to develop strategies and roadmaps. They are responsible for writing user stories, prioritizing the product backlog, and using data-driven insights to improve product performance and user experience.

Requirements

Candidates should have 1-2 years of experience in product management and a bachelor's degree or equivalent experience. The role requires foundational knowledge of digital product teams, technical collaboration, and the ability to bridge communication between business and technology partners.

Skills

Product management
Agile methodologies
Product strategy
User stories
Backlog prioritization
Data analysis
Cross-functional collaboration
Stakeholder management
SWOT analysis
RACI matrix
Product roadmaps
Change management
Jira
Rally
Adobe Experience Manager
Problem-solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Digital Product Owner
Product Management
Agile
Scrum
Kanban
Lean
Jira
Rally
Adobe Experience Manager
Product Roadmap
User Stories
Data Analytics
SWOT Analysis
RACI Matrix
Change Management
Group Retirement Industry
Personalization Strategy
AI Trends
Cross-functional Teams
User-centric Culture
Product Lifecycle
Digital Transformation
Performance Reporting
Stakeholder Engagement
Business Strategy

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