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Added 1 hour ago
A
Senior Manager, Technology Transformation
Amyantek
Toronto, ON
- Contract
DT SLT and Portfolio Directors across Agriculture, Manufacturing, Supply Chain, Finance, HR, Growth, Procurement, Data & Analytics, AI, Infrastructure & Operations, and Cybersecurity.
Added 2 hours ago
SI
Senior Director, Revenue Management
Saputo Inc.
Montreal, QC
- Full-time
As a senior commercial thought leader, the Senior Director establishes governance, analytics, tools, and decision forums that improve pricing accuracy, strengthen return on trade…
Added 3 hours ago
EL
Senior Director, Radiotracer Supply Strategy and External Engagement
Eli Lilly and Company
Toronto, ON
- Full-time
Partner with digital and data teams to embed AI-enabled capabilities (for example, scenario planning, supplier performance analytics, and early-warning risk signals) into supply strategy…
Added 7 hours ago
SI
Senior Director, Revenue Management
Saputo Inc.
Georgetown, ON · Vaughan, ON · Montreal, QC
- Full-time
As a senior commercial thought leader, the Senior Director establishes governance, analytics, tools, and decision forums that improve pricing accuracy, strengthen return on trade…
Added 9 hours ago
P&
Gestionnaire principal, stratégies de tarification et transactions / Senior Manager, Pricing & Lifecycle Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
Added 9 hours ago
R
Director, Delivery & Implementation
RewardOps
Canada
- Full-time
…hyper care, and transition. By establishing clear standards, governance, and operating practices, the Director will ensure complex programs are delivered with appropriate visibility,…
Added 9 hours ago
SD
Director, Strategy & Operations
Shoppers Drug Mart
Toronto, ON
- Full-time
Reporting to the SVP, Pharmacy, the Director, Strategy & Operations is a strategic partner to the Pharmacy Operations & Transformation leadership team, responsible for driving strategic…
Added 10 hours ago
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Managing Director, Head of Financial Engineering
BMO
Toronto, ON · FCP
- Full-time
The incumbent will lead a team of quantitative, analytics and engineering professionals while acting as a senior advisor to business leaders on data, analytics, investment technology and…
Added 11 hours ago
M
Director Canada Risk Oversight
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Director, Canada Risk Oversight, is responsible for providing independent second-line risk oversight and effective challenge to the Group Benefits business. Reporting to Canada Segment…
Added 12 hours ago
K
Staff Technical Program Manager
Kaseya
Vancouver, BC
- Full-time
Establish governance mechanisms, operating cadences, and execution frameworks suited to data and AI program rhythms.
Added 13 hours ago
Director, Customer Engagement Platforms
Questrade Financial Group
Toronto, ON
The Director, Customer Engagement Platforms is a high impact leadership role accountable for the technology strategy, engineering execution and production health of the platforms that power…
Added 13 hours ago
Staff Technical Program Manager
Kaseya Careers
Vancouver, BC
Establish governance mechanisms, operating cadences, and execution frameworks suited to data and AI program rhythms.
Added 14 hours ago
S
Director Engineering, Systems & Digital
Sedgman
Montreal, QC
- Full-time
As Director Engineering, Systems & Digital, you will step into a global leadership role shaping engineering governance, systems and digital capability across Sedgman’s international…
Added 14 hours ago
RV
Regional Director, Data & AI
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
The Regional Director, Data & Artificial Intelligence provides strategic and operational leadership for regional data, analytics, business intelligence, artificial intelligence, and data…
Added 22 hours ago
Director, Total Rewards
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Toronto, ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
The Director, Total Rewards has responsibility for Wawanesa's total rewards strategy across compensation, group benefits, recognition and other reward programs. The incumbent leads the…
Added 1 day ago
MF
Director, Procurement
Momentum Financial Services Group
Toronto, ON
- Full-time
The Job: Momentum Financial Services Group is seeking an experienced Director, Procurement to lead the execution and continued development of our enterprise procurement and vendor…
Added 1 day ago
P
Director of People & Culture
Portfolio+
Stouffville, ON · Canada - Stouffville, ON
- Full-time
…cycles; and overseeing the HRIS (Workday) environment and people analytics. The Director leads the Portfolio Plus People & Culture function, with a P&C Generalist reporting into the role,…
Added 1 day ago
C
Director, Content Creation
CIBC
Toronto, ON
- Full-time
The Director, Content Design, AI & Innovation will lead a team of Senior Managers and Senior Learning Consultants within Learning & Development. You will set the strategic direction for…
Added 1 day ago
Director, Procurement
Momentum Financial Services Group
Toronto, ON
The Job: Momentum Financial Services Group is seeking an experienced Director, Procurement to lead the execution and continued development of our enterprise procurement and vendor…
Added 1 day ago
O
Manager, Technology Strategy & Innovation
OMERS
Toronto, ON · Head Office Toronto
- Full-time
Reporting to the Director, Customer Success & Innovation, you will strengthen the relationship between Data & Technology (D&T) and investment and business stakeholders, aligning technology…
Added 1 day ago
M
Product Manager
Manulife
Toronto, ON
- Full-time
…collaboration with teams such as Customer Experience, Finance, Data and Operations, the Product Manager will implement new strategies to enhance the existing portfolio and support the…
Added 1 day ago
A
Senior PMO Director
Appficiency
Mississauga, ON
- Full-time
As Senior PMO Director, you'll take Appficiency's Project Management Office to its next stage of maturity - building the governance, reporting discipline, and operating rigor that let the…
Added 1 day ago
TI
Director-Data Retention
TekStaff IT Solutions
Toronto, ON
- Contract
We are seeking a senior global delivery leader to establish and lead the program office for the Global Data Retention Management Program. The program will coordinate enterprise efforts to…
Added 1 day ago
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Website Manager
OpTalent | Canada | Recruitment
Toronto, ON · Etobicoke, ON
- Full-time
Content Planning and Optimization: Lead the website content strategy in partnership with the Content and Communications team, ensuring all content is aligned with customer journeys, SEO…
Added 1 day ago
S
Senior Data Engineer
Scene+
Toronto, ON
- Full-time
Reporting to the Senior Manager, Data Engineering and Data Governance, we are looking for a Senior Data Engineer who will play a pivotal role in shaping the next generation of Scene+’s data…

Manulife

Director Canada Risk Oversight

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$108,000.00 CAD - $158,000.00 CAD · Full-time

Apply About employer

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Job details

Pay: $108,000.00 CAD - $158,000.00 CAD
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 8-10+ years of experience in risk management, audit, compliance, operations, or the insurance industry.
Posting language: English
Posted: Oct 8, 2026

Original job description

The Director, Canada Risk Oversight, is responsible for providing independent second-line risk oversight and effective challenge to the Group Benefits business. Reporting to Canada Segment Risk, the role works closely with business and operational partners to identify, assess, monitor, and mitigate risk while supporting a strong and sustainable control environment.

The successful candidate will provide oversight across a broad range of risk management activities, including risk and control assessments, issue management, change risk, third-party risk, operational resilience, regulatory initiatives, and emerging risk assessments. This role offers the opportunity to work at the intersection of strategy, operations, and risk, influencing outcomes across one of Manulife's largest and most complex businesses.

Position Responsibilities

Provide independent risk oversight and effective challenge to business and operational partners across the Group Benefits organization.
Assess and monitor operational, regulatory, strategic, and emerging risks and their potential impact on the business.
Support and oversee key risk management programs, including risk and control self-assessments (RCSAs), issue and corrective action management, change risk, third-party risk, operational resilience, and critical operations.
Review and challenge risk assessments, control environments, and mitigation strategies to ensure risks are appropriately identified and managed.
Analyze risk trends, themes, and emerging issues and communicate insights to senior leaders and governance committees.
Partner with first-line stakeholders to strengthen risk management practices and improve control effectiveness.
Support regulatory reviews, audits, investigations, and other governance activities as required.
Contribute to the ongoing evolution of risk management frameworks, methodologies, and reporting across Canada Segment Risk.

Required Qualifications

8-10+ years of experience in risk management, audit, compliance, operations, or the insurance industry.
Bachelor's degree in Business, Finance, Risk Management, Accounting, or a related discipline.
Strong knowledge of Group Benefits products, operations, claims, underwriting, plan administration, and associated risks.
Demonstrated understanding of operational risk management frameworks, governance practices, and control environments.
Proven ability to provide constructive challenge and influence stakeholders at all levels of the organization.
Strong analytical, problem-solving, and critical thinking skills.
Excellent written and verbal communication skills, including experience preparing materials for senior management and governance committees.
Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Qué.

Preferred Qualifications

Direct experience within Group Benefits, Group Insurance, Disability, Health & Dental, Plan Sponsor Services, or Claims Operations.
Professional designation such as CPA, CIA, CRMA, CRM, or equivalent.
Experience within a federally regulated financial institution.
Familiarity with GRC platforms such as Archer.
Knowledge of regulatory expectations related to operational risk, third-party risk, operational resilience, and risk governance.
Experience supporting large-scale business transformations, strategic initiatives, or regulatory change programs.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Halifax, Nova Scotia

Working Arrangement

Hybrid

Salary range is expected to be between

$108,000.00 CAD - $158,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Director provides independent second-line risk oversight and effective challenge to the Group Benefits business. They are responsible for assessing and monitoring operational, regulatory, and strategic risks while supporting key risk management programs and governance activities.

Requirements

Candidates must have 8-10+ years of experience in risk management, audit, or the insurance industry and hold a bachelor's degree in a relevant discipline. Strong knowledge of Group Benefits products and operational risk frameworks is essential for this role.

Skills

Risk management
Operational risk
Regulatory compliance
Audit
Group benefits
Strategic planning
Control assessment
Issue management
Third-party risk
Operational resilience
Analytical skills
Problem-solving
Critical thinking
Communication skills
Governance
Stakeholder management

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Risk Oversight
Group Benefits
Operational Risk
Regulatory Initiatives
RCSA
Third-party Risk
Operational Resilience
Governance
CPA
CIA
CRMA
CRM
Archer
Financial Services
Insurance
Compliance
Risk Frameworks
Change Risk
Underwriting
Claims Operations
Plan Administration
Strategic Initiatives
Risk Reporting
Internal Audit
Risk Assessment

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