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Added 7 mins ago
CB
Full Time 3:30-4am Start
COBS Bread
Oshawa, ON
- Full-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it's filled with the artisan bread and delicious treats…
Added 7 mins ago
CB
Full Time 3:30-4am Start
COBS Bread
Oshawa, ON
- Full-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it’s filled with the artisan bread and delicious treats…
Added 1 hour ago
GS
Sales And Marketing Specialist
Go Sales
Mississauga, ON
- Full-time
…gratitude, reflected in every sale, partnership, and client success story. Go Sales emphasizes collaboration and works to cultivate future business leaders through hands-on sales…
Added 1 hour ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 1 hour ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 1 hour ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 1 hour ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 1 hour ago
FI
Principal Software Engineer - Zynque
Fulfillment IQ
Remote, Canada
- $175,000 to $210,000 CAD / year
- Full-time
- Remote
Owned the scaling of a production SaaS or data platform through rapid customer growth: hardening, re-architecture under load, and maturing an early product to enterprise grade
Added 1 hour ago
CS
Office Manager
Cogir Senior Living
Kitchener, ON · Briarfield Gardens
- Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 2 hours ago
EC
Senior Customer Success Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
Own and lead strategic customer success for complex customer accounts, building trusted relationships with executive, political, and senior civil service stakeholders.
Added 2 hours ago
EC
Senior Customer Success Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Own and lead strategic customer success for complex customer accounts, building trusted relationships with executive, political, and senior civil service stakeholders.
Added 3 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 3 hours ago
CB
Baker ( FT/PT)
COBS Bread
Ottawa, ON
- Full-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it's filled with the artisan bread and delicious treats…
Added 3 hours ago
BG
Director of Marketing & Digital Commerce
Barbecues Galore
Burlington, ON
- Full-time
· Marketing and brand: Lead brand positioning, seasonal campaigns, paid search and social, SEO, email, social content, creative production, product launches and customer loyalty initiatives.
Added 4 hours ago
CB
Baker - Full Time + Benefits
COBS Bread
Victoria, BC
- $40,000 to $45,000 CAD / year
- Full-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it’s filled with the artisan bread and delicious treats…
Added 4 hours ago
CB
Baker - Full Time + Benefits
COBS Bread
Victoria, BC
- $40,000 to $45,000 CAD / year
- Full-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it's filled with the artisan bread and delicious treats…
Added 5 hours ago
LC
Dairy Department Manager Full Time Day
Loblaw Companies Limited
Kawartha Lakes, ON
- Full-time
- Lead, coach and motivate colleagues to achieve success and foster colleague growth
Added 5 hours ago
C
Bilingual Sales Associate, Apartments.com/ Associé(e) aux ventes bilingue, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
Deux années ou plus d'expérience en vente dans un environnement interentreprises (B2B), de préférence en marketing numérique ou en vente de publicité; ou expérience équivalente dans…
Added 6 hours ago
A
Senior Hybrid Interactive/Visual Designer [AQ-25913]
Aquent
Toronto, ON
- $60 to $63 CAD / hour
- Contract
…provider of banking and financial services, renowned for its customer-centric approach and innovative solutions. With a rich history of success and a strong focus on diversity and…
Added 7 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…
Added 7 hours ago
GE
Shipping/Receiving Team Lead - Day Shift
G&W Electric Co.
Brampton, ON
- Full-time
G&W Electric enjoys a long reputation for product quality, innovation and world-class customer service to the power industry. We have established this reputation by believing that our…
Added 7 hours ago
L
Assistant Manager, Operations | Tanger Outlet
lululemon
Ottawa, ON
- Internship
…in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every…
Added 7 hours ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to…

Manulife

Director Change Enablement

Toronto, ON, Canada
Waterloo, ON, Canada

$145,130.00 CAD - $195,130.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $145,130.00 CAD - $195,130.00 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

The Director, Change Enablement & Business Readiness will lead the people and business-readiness dimensions of significant transformation initiatives. This role will partner closely with business and functional leaders to understand how changes to processes, technology, roles and ways of working affect the organization and ensure teams are prepared to successfully adopt and sustain those changes.

Success in this role requires more than traditional change-management expertise. The successful candidate will bring strong process-improvement and transformation-execution experience, with the ability to connect strategy, process design and technology change to the practical realities of implementation and adoption.

Position Responsibilities

Lead change strategy and business readiness

Develop integrated change and readiness strategies that translate transformation plans into clear impacts, interventions and actions for the business.

Assess impacts to people, processes, roles and capabilities and identify readiness, adoption and organizational risks.

Establish readiness criteria and provide leaders with a clear view of gaps, risks and interventions required for implementation.

Ensure change and readiness activities remain aligned with transformation milestones and intended business outcomes.

Connect transformation to execution

Partner across Operations, Technology, Product, Risk and transformation teams translate future-state designs into executable business change.

Apply a process-improvement mindset to understand current-state challenges, future-state outcomes and the practical implications of change.

Facilitate decisions and challenge designs where operational, people or readiness implications have not been sufficiently addressed.

Support transformation through implementation and stabilization, maintaining focus on adoption and sustainable outcomes.

This keeps the process-improvement dimension that is important in your organization. Your broader transformation model explicitly connects opportunity identification, prioritization and delivery rather than treating them as separate disciplines.

Drive leadership alignment and adoption

Advise and engage leaders on the change vision, key decisions, accountabilities and actions required from their teams.

Develop targeted stakeholders, communications, learning and engagement approaches based on documented impacts.

Define and monitor readiness and adoption measures, using feedback and evidence to identify where intervention is required.

Help embed new processes, capabilities and ways of working beyond implementation.

Build change capability

Strengthen change capability through coaching, facilitation, tools and practical guidance.

Leverage enterprise change-management approaches while adapting them pragmatically to individual initiatives.

Enable business leaders to increasingly lead change within their own teams.

Build reusable practices and learned lessons that improve transformation delivery across the organization.

That last point remains important because the change-enablement direction you've established is advisory and capability-building rather than having a central team permanently execute changes on behalf of the business.

Required Qualifications

Significant experience leading change management, business readiness, continuous improvement or transformation delivery in complex organizations.

Demonstrated experience translating process, technology or operating-model transformation into practical business impacts, readiness plans and adoption outcomes.

Strong knowledge of change disciplines including impact assessment, stakeholder engagement, leadership alignment, communications, learning and adoption.

Strong process-improvement and analytical capability, with the ability to move from current-state challenges through future-state design and implementation.

Proven ability to influence senior stakeholders, facilitate complex decisions and create structure in ambiguous environments.

Excellent executive communication, facilitation and people-leadership capabilities.

Experience with Lean, continuous improvement, process re-engineering, automation or AI-enabled transformation is an asset.

Experience in financial services, insurance or another complex regulated environment is an asset.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$145,130.00 CAD - $195,130.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Director will lead the people and business-readiness dimensions of significant transformation initiatives by partnering with functional leaders to ensure successful adoption. They will develop integrated change strategies, assess organizational impacts, and build internal change capabilities through coaching and facilitation.

Requirements

Candidates must have significant experience leading change management, business readiness, or transformation delivery in complex organizations. Strong analytical skills, executive communication, and the ability to influence senior stakeholders are essential for this role.

Skills

Change management
Business readiness
Continuous improvement
Transformation delivery
Process improvement
Stakeholder engagement
Leadership alignment
Strategic planning
Impact assessment
Facilitation
Project management
Analytical capability
Process re-engineering
Automation
AI-enabled transformation
Executive communication

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Vacation days
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Change Enablement
Business Readiness
Transformation
Process Improvement
Lean
Financial Services
Insurance
Stakeholder Management
Organizational Change
Strategy
Automation
AI
Leadership
Coaching
Facilitation
Operating Model
Risk Management
Change Management
Continuous Improvement
Process Re-engineering

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