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Added 11 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…food safety system. This position also serves as the lead for product recall execution and communications, regulatory inspections, Global Food Safety Initiative and Customer 2nd or 3rd…
Added 26 mins ago
AC
Senior Manager, Guest Communication & Engagement
Armstrong Collective
Vancouver, BC
- Full-time
…collaborative team culture, and builds strong partnerships across Operations, Marketing, Guest Experience Centre (GEC), Product, Technology, and Corporate Communications. Through a…
Added 41 mins ago
SG
Producer
Smoking Gun Interactive
Remote, Canada
- $115,000 to $130,000 CAD / year
- Full-time
- Remote
…You work with the Studio Directors and Leads to define the Product Vision, develop milestone deliverables for the internal team and ensure they are met on-time and within budget.…
Added 41 mins ago
QM
gestionnaire de comptes en commerce électronique / E-Commerce Account Manager
Quantum Management Services Ltd.
Montreal, QC
- $78,000 CAD / year
- Full-time
Reporting to the Director of E-Commerce, IT & Operations, you will play a critical role in driving digital growth, optimizing account performance, and identifying new revenue opportunities.
Added 41 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…food safety system. This position also serves as the lead for product recall execution and communications, regulatory inspections, Global Food Safety Initiative and Customer 2nd or 3rd…
Added 56 mins ago
Supervisor-Planning
Leonardo DRS, Inc.
NS · Bedford, Nova
Reporting to the Director- Planning & Operations, the Planning Supervisor leads the planning team. The Planning Supervisor oversees production planning, and MRP activities to support…
Added 56 mins ago
EB
Associate Director, Internal Audit AML/ATF/SE
EQ Bank
Toronto, ON
- Full-time
The Associate Director, Internal Audit will be responsible for leading the risk assessment, control identification, documentation, testing, findings and recommendation process for various…
Added 56 mins ago
SG
Producer
Smoking Gun Interactive Inc.
Vancouver, BC
- $115,000 to $130,000 CAD / year
- Full-time
…You work with the Studio Directors and Leads to define the Product Vision, develop milestone deliverables for the internal team and ensure they are met on-time and within budget.…
Added 56 mins ago
E
Technical Architect
enableIT
Toronto, ON
- Contract
…advisor to business and technology partners. Reporting to the Director of Architecture, you will oversee technical planning, execution of transformational projects that enhance internal…
Added 56 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Cross-Functional Program Influence: Documented success mapping client journeys and establishing unified workflows across Sales, Operations, and Product divisions.
Added 1 hour ago
Strategic Sourcing - Director, FF&E
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a Director, Strategic Sourcing – FF&E (Furniture, Fixtures and Equipment) to support our FF&E team.
Added 1 hour ago
MM
Director Strategic Sourcing
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $127,956 to $149,967 CAD / year
- Full-time
We are currently recruiting for a Director, Strategic Sourcing – FF&E (Furniture, Fixtures and Equipment) to support our FF&E team.
Added 1 hour ago
PM
Director of Finance
Pulse Medica
Edmonton, AB
- Full-time
Working closely with the CEO and leadership team, the Director of Finance will be responsible for developing the financial frameworks and insights required to support the company's…
Added 1 hour ago
Private Equity Manager
HS Financial Technologies
Halifax, NS
…integrated technology, specialized expertise, and scalable…
Added 1 hour ago
GS
Vice President, Edmonton Manufacturing Operations and Site Head
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
The Vice President, Edmonton Manufacturing Operations and Site Head is accountable for the strategy, culture, performance, and operational execution of Gilead’s Edmonton site. The role…
Added 1 hour ago
N
Marketing Specialist
Nemko
ON · Ontario, Canada
- Full-time
Nemko Canada Inc. is currently seeking a Marketing Specialist to join our Sales and Marketing team. This is a full-time position reporting to the Director of Sales and Marketing.
Added 1 hour ago
NF
Director of Quality
New Flyer
Winnipeg, MB
- Full-time
The Director of Quality - Transit leads the Quality organization across New Flyer Transit manufacturing operations. The role sets the direction for Transit Quality, ensures the Quality…
Added 1 hour ago
R
Planning Manager
Rennaï
Toronto, ON · Mont-Royal, QC
- Full-time
Reporting to the Senior Director of Operations and Planning, this role will play a critical part in ensuring the right products are available at the right time while supporting profitable…
Added 1 hour ago
LC
Director, Product Management (Payments)
Lightspeed Commerce, Inc.
Remote, Canada
- $220,000 to $250,000 CAD / year
- Full-time
- Remote
Lightspeed is seeking a Director of Product Management to own the Payments line of business within Financial Services. You will lead Group PMs and Senior PMs across North America and EMEA,…
Added 1 hour ago
A
Hairstylist (Seasonal)
AccorHotel
Lake Louise, AB
- Full-time
Assisting with retail recommendations and product sales.
Added 2 hours ago
PS
Director of Sales And Business Development
People Store Staffing
Vaughan, ON
- Full-time
Our client is seeking a Director of Sales to lead its North American sales strategy, sales organization, and revenue growth initiatives across Canada and the United States.
Added 2 hours ago
B
Director, Strategic Alignment & Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
Influence and align senior stakeholders across business, product, engineering, architecture, and operations teams.
Added 2 hours ago
RP
Director of Manufacturing – Precision Manufacturing & Operations
Remote People
Calgary, AB
- Full-time
As Director of Manufacturing, you'll lead the execution and continuous improvement of manufacturing operations, ensuring production performance aligns with customer commitments, quality…
Added 2 hours ago
M
Director Change Enablement
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Partner across Operations, Technology, Product, Risk and transformation teams translate future-state designs into executable business change.
Added 2 hours ago
AA
Chief Technology Officer
Ari Agency Executive Search & Digital Recruitment
Toronto, ON
- Full-time
Partner with the CEO, product leadership, customer success, sales, and operations to align technology decisions with business goals.

Manulife

Director Change Enablement

Toronto, ON, Canada
Waterloo, ON, Canada

$145,130.00 CAD - $195,130.00 CAD · Full-time

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Job details

Pay: $145,130.00 CAD - $195,130.00 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

The Director, Change Enablement & Business Readiness will lead the people and business-readiness dimensions of significant transformation initiatives. This role will partner closely with business and functional leaders to understand how changes to processes, technology, roles and ways of working affect the organization and ensure teams are prepared to successfully adopt and sustain those changes.

Success in this role requires more than traditional change-management expertise. The successful candidate will bring strong process-improvement and transformation-execution experience, with the ability to connect strategy, process design and technology change to the practical realities of implementation and adoption.

Position Responsibilities

Lead change strategy and business readiness

Develop integrated change and readiness strategies that translate transformation plans into clear impacts, interventions and actions for the business.

Assess impacts to people, processes, roles and capabilities and identify readiness, adoption and organizational risks.

Establish readiness criteria and provide leaders with a clear view of gaps, risks and interventions required for implementation.

Ensure change and readiness activities remain aligned with transformation milestones and intended business outcomes.

Connect transformation to execution

Partner across Operations, Technology, Product, Risk and transformation teams translate future-state designs into executable business change.

Apply a process-improvement mindset to understand current-state challenges, future-state outcomes and the practical implications of change.

Facilitate decisions and challenge designs where operational, people or readiness implications have not been sufficiently addressed.

Support transformation through implementation and stabilization, maintaining focus on adoption and sustainable outcomes.

This keeps the process-improvement dimension that is important in your organization. Your broader transformation model explicitly connects opportunity identification, prioritization and delivery rather than treating them as separate disciplines.

Drive leadership alignment and adoption

Advise and engage leaders on the change vision, key decisions, accountabilities and actions required from their teams.

Develop targeted stakeholders, communications, learning and engagement approaches based on documented impacts.

Define and monitor readiness and adoption measures, using feedback and evidence to identify where intervention is required.

Help embed new processes, capabilities and ways of working beyond implementation.

Build change capability

Strengthen change capability through coaching, facilitation, tools and practical guidance.

Leverage enterprise change-management approaches while adapting them pragmatically to individual initiatives.

Enable business leaders to increasingly lead change within their own teams.

Build reusable practices and learned lessons that improve transformation delivery across the organization.

That last point remains important because the change-enablement direction you've established is advisory and capability-building rather than having a central team permanently execute changes on behalf of the business.

Required Qualifications

Significant experience leading change management, business readiness, continuous improvement or transformation delivery in complex organizations.

Demonstrated experience translating process, technology or operating-model transformation into practical business impacts, readiness plans and adoption outcomes.

Strong knowledge of change disciplines including impact assessment, stakeholder engagement, leadership alignment, communications, learning and adoption.

Strong process-improvement and analytical capability, with the ability to move from current-state challenges through future-state design and implementation.

Proven ability to influence senior stakeholders, facilitate complex decisions and create structure in ambiguous environments.

Excellent executive communication, facilitation and people-leadership capabilities.

Experience with Lean, continuous improvement, process re-engineering, automation or AI-enabled transformation is an asset.

Experience in financial services, insurance or another complex regulated environment is an asset.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$145,130.00 CAD - $195,130.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Director will lead the people and business-readiness dimensions of significant transformation initiatives by partnering with functional leaders to ensure successful adoption. They will develop integrated change strategies, assess organizational impacts, and build internal change capabilities through coaching and facilitation.

Requirements

Candidates must have significant experience leading change management, business readiness, or transformation delivery in complex organizations. Strong analytical skills, executive communication, and the ability to influence senior stakeholders are essential for this role.

Skills

Change management
Business readiness
Continuous improvement
Transformation delivery
Process improvement
Stakeholder engagement
Leadership alignment
Strategic planning
Impact assessment
Facilitation
Project management
Analytical capability
Process re-engineering
Automation
AI-enabled transformation
Executive communication

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Vacation days
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Change Enablement
Business Readiness
Transformation
Process Improvement
Lean
Financial Services
Insurance
Stakeholder Management
Organizational Change
Strategy
Automation
AI
Leadership
Coaching
Facilitation
Operating Model
Risk Management
Change Management
Continuous Improvement
Process Re-engineering

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