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Senior Project Leader
Turner & Townsend
Ottawa, ON
- Full-time
As the Executive Project Director, you will provide executive-level project leadership and act as the owner's representative for a significant capital project. You will oversee governance,…
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Print Production Manager
Klick
Toronto, ON
- Full-time
Collaborate with Creative, Project Management, Studio teams, clients, vendors, and suppliers to align production requirements, coordinate Studio tasks and deliverables, and review and…
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Director, Project Development (Quebec & Atlantic Canada)
Corix
Montreal, QC
- Other
Corix is expanding its district energy presence in Quebec. Reporting to the Vice President, Project Development and based in Montreal, this role serves as Corix’s senior representative in…
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Senior Director, Indigenous Health
Sanya’k̓ula
Vancouver, BC
- Full-time
The Senior Director, Indigenous Cultural Safety and Strategy reports to the Executive Director, Indigenous Health and is accountable to provide executive-level leadership and senior expert…
Added 2 mins ago
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26-171 Deputy Director of Finance (RFT)
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Maple Ridge, BC
- Full-time
Reporting to the Director of Finance, the Deputy Director of Finance is accountable for the effective leadership, management, and delivery of the City’s corporate accounting, financial…
Added 2 mins ago
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Gestionnaire de projet / Project Manager
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- Full-time
Our project manager combines consulting with implementing Enterprise Software and business processes. Working with partners, directors, and solutions specialists, you'll execute project…
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EB
Director, Internal Audit (Information Technology)
EQ Bank
Toronto, ON
- Full-time
Excellent effective organizational, time management and project management abilities; including the ability to
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Director of Operational Development
Robert Half
Toronto, ON · Greater Toronto and Hamilton Area, ON
- $130,000 to $150,000 CAD / year
- Full-time
Exceptional project management, communication, and stakeholder management skills.
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Producer
Smoking Gun Interactive Inc.
Vancouver, BC
- $115,000 to $130,000 CAD / year
- Full-time
Create and maintain project management documents including status reports, project plans, communications plans, post-mortems and compiling of historical information;
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Technical Architect
enableIT
Toronto, ON
- Contract
…advisor to business and technology partners. Reporting to the Director of Architecture, you will oversee technical planning, execution of transformational projects that enhance internal…
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Transformation Director : Toronto, ON (Hybrid) : FTE
AceStack
Toronto, ON
- Full-time
· Apply a structured project management approach and methodology, ensuring adherence to internal frameworks, processes and practices to effectively manage all aspects of the project.
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National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and…
Added 17 mins ago
Construction Director
JDS Energy & Mining
Saskatoon, SK
The Construction Director will lead multidisciplinary construction teams and oversee contractors, subcontractors, and construction management personnel throughout all phases of project…
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Construction Director
JDS Energy & Mining
Vancouver, BC
The Construction Director will lead multidisciplinary construction teams and oversee contractors, subcontractors, and construction management personnel throughout all phases of project…
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Burlington, ON
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Civil Engineering Technician
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Development Officer
YMCA of Southwestern Ontario
London, ON
The Development Officer works under the direction of the Director Annual Giving and Community Engagement; in this capacity, the Development Officer is primarily involved in fundraising…
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Strategic Sourcing - Director, FF&E
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
Reporting to the Senior Vice President, Strategic Sourcing, the primary responsibility of the Director Strategic Sourcing – FF&E is to manage the sourcing initiatives/requirements within…
Added 17 mins ago
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Specialist, System Strategy, Planning, Design and Implementation
Ontario Health
Thunder Bay, ON
- Full-time
Reporting to the Director, System Strategy, Planning, Design and Implementation, this regional role helps shape and deliver health-system planning initiatives that respond to local needs.…
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Director of Internal Audit - State Program Administrator Manager Principal
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Saint-Paul, NB · St.-Paul, NB
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The Department of Revenue is seeking a Director of Internal Audit who excels in relationship management, stakeholder engagement, strategic partnership, process improvement, project…
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Legislative Director - Director Governmental Relations Classified
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- Full-time
Job Class: Director Governmental Relations, Classified
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Chief Operations Officer - Core Operations Director
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Saint-Paul, NB · St.-Paul, NB
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…operations through strategic vision and efficient operational management. This position translates the goals of the Commissioner and Deputy Commissioner into actionable strategies by…
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Fleet Supervisor - State Prog Admin Director
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Saint-Paul, NB · St.-Paul, NB
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State Program Administrator Director - Government Relations & Stakeholder Outreach Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Our Government Relations & Stakeholder Outreach Director position exists to oversee and direct legislative activities, internal and external stakeholder outreach, and statutory initiatives…
Added 17 mins ago
MM
Director Strategic Sourcing
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $127,956 to $149,967 CAD / year
- Full-time
Reporting to the Senior Vice President, Strategic Sourcing, the primary responsibility of the Director Strategic Sourcing – FF&E is to manage the sourcing initiatives/requirements within…

Manulife

Director Change Enablement

Toronto, ON, Canada
Waterloo, ON, Canada

$145,130.00 CAD - $195,130.00 CAD · Full-time

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Job details

Pay: $145,130.00 CAD - $195,130.00 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

The Director, Change Enablement & Business Readiness will lead the people and business-readiness dimensions of significant transformation initiatives. This role will partner closely with business and functional leaders to understand how changes to processes, technology, roles and ways of working affect the organization and ensure teams are prepared to successfully adopt and sustain those changes.

Success in this role requires more than traditional change-management expertise. The successful candidate will bring strong process-improvement and transformation-execution experience, with the ability to connect strategy, process design and technology change to the practical realities of implementation and adoption.

Position Responsibilities

Lead change strategy and business readiness

Develop integrated change and readiness strategies that translate transformation plans into clear impacts, interventions and actions for the business.

Assess impacts to people, processes, roles and capabilities and identify readiness, adoption and organizational risks.

Establish readiness criteria and provide leaders with a clear view of gaps, risks and interventions required for implementation.

Ensure change and readiness activities remain aligned with transformation milestones and intended business outcomes.

Connect transformation to execution

Partner across Operations, Technology, Product, Risk and transformation teams translate future-state designs into executable business change.

Apply a process-improvement mindset to understand current-state challenges, future-state outcomes and the practical implications of change.

Facilitate decisions and challenge designs where operational, people or readiness implications have not been sufficiently addressed.

Support transformation through implementation and stabilization, maintaining focus on adoption and sustainable outcomes.

This keeps the process-improvement dimension that is important in your organization. Your broader transformation model explicitly connects opportunity identification, prioritization and delivery rather than treating them as separate disciplines.

Drive leadership alignment and adoption

Advise and engage leaders on the change vision, key decisions, accountabilities and actions required from their teams.

Develop targeted stakeholders, communications, learning and engagement approaches based on documented impacts.

Define and monitor readiness and adoption measures, using feedback and evidence to identify where intervention is required.

Help embed new processes, capabilities and ways of working beyond implementation.

Build change capability

Strengthen change capability through coaching, facilitation, tools and practical guidance.

Leverage enterprise change-management approaches while adapting them pragmatically to individual initiatives.

Enable business leaders to increasingly lead change within their own teams.

Build reusable practices and learned lessons that improve transformation delivery across the organization.

That last point remains important because the change-enablement direction you've established is advisory and capability-building rather than having a central team permanently execute changes on behalf of the business.

Required Qualifications

Significant experience leading change management, business readiness, continuous improvement or transformation delivery in complex organizations.

Demonstrated experience translating process, technology or operating-model transformation into practical business impacts, readiness plans and adoption outcomes.

Strong knowledge of change disciplines including impact assessment, stakeholder engagement, leadership alignment, communications, learning and adoption.

Strong process-improvement and analytical capability, with the ability to move from current-state challenges through future-state design and implementation.

Proven ability to influence senior stakeholders, facilitate complex decisions and create structure in ambiguous environments.

Excellent executive communication, facilitation and people-leadership capabilities.

Experience with Lean, continuous improvement, process re-engineering, automation or AI-enabled transformation is an asset.

Experience in financial services, insurance or another complex regulated environment is an asset.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$145,130.00 CAD - $195,130.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Director will lead the people and business-readiness dimensions of significant transformation initiatives by partnering with functional leaders to ensure successful adoption. They will develop integrated change strategies, assess organizational impacts, and build internal change capabilities through coaching and facilitation.

Requirements

Candidates must have significant experience leading change management, business readiness, or transformation delivery in complex organizations. Strong analytical skills, executive communication, and the ability to influence senior stakeholders are essential for this role.

Skills

Change management
Business readiness
Continuous improvement
Transformation delivery
Process improvement
Stakeholder engagement
Leadership alignment
Strategic planning
Impact assessment
Facilitation
Project management
Analytical capability
Process re-engineering
Automation
AI-enabled transformation
Executive communication

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Vacation days
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Change Enablement
Business Readiness
Transformation
Process Improvement
Lean
Financial Services
Insurance
Stakeholder Management
Organizational Change
Strategy
Automation
AI
Leadership
Coaching
Facilitation
Operating Model
Risk Management
Change Management
Continuous Improvement
Process Re-engineering

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