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Added 12 mins ago
MA
Director of Public Practice - 4-Day Work Week
McLenehan and Associates Chartered Professional Accountants
Winnipeg, MB
- Full-time
$140,000 Base Salary | 32-Hour Week, Even in Busy Season | Lead the Department, Shape the Firm
Added 12 mins ago
IC
VP, Operations and Deployment
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- Full-time
Lead the implementation and adoption of Clockwork as the work-order, workflow and operating-insight platform.
Added 12 mins ago
LS
Part time Supervisor
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Calgary, AB
- Part-time
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Added 12 mins ago
Project Manager - International Fan Engagement
EXL
Canada
Anticipate and advise on project risks and lead the development and implementation of mitigation strategies.
Added 27 mins ago
M
Project Manager, Ontario Line, Elevated Guideway & Stations
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- Full-time
Seize the opportunity to lead as a Project Manager for the Ontario Line Elevated Guideway and Stations project! We're seeking an innovative professional to drive civil, stations, and…
Added 27 mins ago
District Manager (Edmonton)
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…ensuring that sales targets are met for the territory. He/She will lead store managers and indirectly a team of approximately ten (10) or more employees for each…
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PC
Senior Specialist - Project Manager
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- Full-time
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Added 27 mins ago
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Toronto, ON
…investment information to support management decision-making. Lead initiatives involving investment planning, resource utilization, portfolio management…
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Cambridge, ON
Integrity. We lead by example, with humility and courage.
Added 27 mins ago
SH
Supervised Practice Intern (SPEP)
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Newmarket, ON · Southlake Health
- Full-time
Assist in the development and implementation of the Plan of Care and evaluates its ongoing effectiveness.
Added 27 mins ago
SH
Respiratory Therapy Educator - Full Time
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Newmarket, ON · Southlake Health
- Full-time
Demonstrated ability to lead quality improvement projects
Added 27 mins ago
SH
Registered Nurse - Clinical Resource Team (CRT)
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- Part-time
Assists in the development and implementation of the Plan of Care and evaluates its ongoing effectiveness.
Added 27 mins ago
DN
CyberDet & Underground EIS Specialist
Dyno Nobel
Vancouver, BC
- Full-time
Lead the site implementation, support and ongoing use of Dyno’s Wireless Electronic Initiation System and support the Canadian EIS business.
Added 27 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This incumbent oversees the implementation of the requirements, policies, procedures, programs and training components of the food safety system. This position also serves as the lead for…
Added 27 mins ago
AC
Intermediate Electrical Engineering Project Manager
Accenture Construct
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking an experienced Project Manager to lead the delivery of complex infrastructure construction projects based in Ottawa. This role is responsible for managing projects from…
Added 42 mins ago
W
Project Manager
Wellington-Altus
Toronto, ON
- Full-time
…responsible for developing, executing, and maintaining comprehensive implementation plans, as well as delivering goal-based reporting for WAPW…
Added 42 mins ago
S
Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our…
Added 42 mins ago
TS
R56790 Business Analyst III - Artificial Intelligence
TD SYNNEX Canada ULC
ON · Mississauga, Ontario
- Full-time
Post-Implementation Support Leadership: Lead the ongoing support with the domain systems analysts. Optimize for AI systems post-implementation. Ensure sustained performance and continuous…
Added 42 mins ago
NM
Specialist Tailings
Newmont Mining Corporation
Dease Lake 9, BC
- $113,600 to $151,500 CAD / year
- Full-time
Support dam safety, quality assurance, and implementation of the Global Industry Standard on Tailings Management (GISTM).
Added 42 mins ago
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Advisor, Reliability
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- $85,400 to $113,900 CAD / year
- Full-time
Lead and support reliability improvement initiatives for fixed plant assets, including crushing, conveying, grinding, flotation, dewatering, pumping, and ancillary systems.
Added 42 mins ago
UH
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Toronto, ON
- Full-time
Lead/facilitate Epic reporting content requirements gathering sessions with report consumers/stakeholders and clinical/business application analysts;
Added 42 mins ago
M
Stagiaire en affaires médicales / Medical Affairs Intern
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Kirkland, QC
- Full-time
Added 42 mins ago
CO
26-171 Deputy Director of Finance (RFT)
City of Maple Ridge
Maple Ridge, BC
- Full-time
Experience leading or participating in the implementation, upgrade, or optimization of enterprise resource planning (ERP), financial, accounting, payroll, human resources information…
Added 43 mins ago
F
Coordonateur·trice au succès client / Customer Success Coordinator
Fundica
Montreal, QC
- Full-time
Lead onboarding and training for new clients so implementation goes smoothly and adoption lasts
Added 43 mins ago
FR
Operational Excellence Manager (Senior)
Foresight Recruitment Group
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
Lead initiatives across properties and departments, presenting recommendations, costs, risks and expected outcomes to leadership.

Manulife

Director Change Enablement

Toronto, ON, Canada
Waterloo, ON, Canada

$145,130.00 CAD - $195,130.00 CAD · Full-time

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Job details

Pay: $145,130.00 CAD - $195,130.00 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

The Director, Change Enablement & Business Readiness will lead the people and business-readiness dimensions of significant transformation initiatives. This role will partner closely with business and functional leaders to understand how changes to processes, technology, roles and ways of working affect the organization and ensure teams are prepared to successfully adopt and sustain those changes.

Success in this role requires more than traditional change-management expertise. The successful candidate will bring strong process-improvement and transformation-execution experience, with the ability to connect strategy, process design and technology change to the practical realities of implementation and adoption.

Position Responsibilities

Lead change strategy and business readiness

Develop integrated change and readiness strategies that translate transformation plans into clear impacts, interventions and actions for the business.

Assess impacts to people, processes, roles and capabilities and identify readiness, adoption and organizational risks.

Establish readiness criteria and provide leaders with a clear view of gaps, risks and interventions required for implementation.

Ensure change and readiness activities remain aligned with transformation milestones and intended business outcomes.

Connect transformation to execution

Partner across Operations, Technology, Product, Risk and transformation teams translate future-state designs into executable business change.

Apply a process-improvement mindset to understand current-state challenges, future-state outcomes and the practical implications of change.

Facilitate decisions and challenge designs where operational, people or readiness implications have not been sufficiently addressed.

Support transformation through implementation and stabilization, maintaining focus on adoption and sustainable outcomes.

This keeps the process-improvement dimension that is important in your organization. Your broader transformation model explicitly connects opportunity identification, prioritization and delivery rather than treating them as separate disciplines.

Drive leadership alignment and adoption

Advise and engage leaders on the change vision, key decisions, accountabilities and actions required from their teams.

Develop targeted stakeholders, communications, learning and engagement approaches based on documented impacts.

Define and monitor readiness and adoption measures, using feedback and evidence to identify where intervention is required.

Help embed new processes, capabilities and ways of working beyond implementation.

Build change capability

Strengthen change capability through coaching, facilitation, tools and practical guidance.

Leverage enterprise change-management approaches while adapting them pragmatically to individual initiatives.

Enable business leaders to increasingly lead change within their own teams.

Build reusable practices and learned lessons that improve transformation delivery across the organization.

That last point remains important because the change-enablement direction you've established is advisory and capability-building rather than having a central team permanently execute changes on behalf of the business.

Required Qualifications

Significant experience leading change management, business readiness, continuous improvement or transformation delivery in complex organizations.

Demonstrated experience translating process, technology or operating-model transformation into practical business impacts, readiness plans and adoption outcomes.

Strong knowledge of change disciplines including impact assessment, stakeholder engagement, leadership alignment, communications, learning and adoption.

Strong process-improvement and analytical capability, with the ability to move from current-state challenges through future-state design and implementation.

Proven ability to influence senior stakeholders, facilitate complex decisions and create structure in ambiguous environments.

Excellent executive communication, facilitation and people-leadership capabilities.

Experience with Lean, continuous improvement, process re-engineering, automation or AI-enabled transformation is an asset.

Experience in financial services, insurance or another complex regulated environment is an asset.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$145,130.00 CAD - $195,130.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Director will lead the people and business-readiness dimensions of significant transformation initiatives by partnering with functional leaders to ensure successful adoption. They will develop integrated change strategies, assess organizational impacts, and build internal change capabilities through coaching and facilitation.

Requirements

Candidates must have significant experience leading change management, business readiness, or transformation delivery in complex organizations. Strong analytical skills, executive communication, and the ability to influence senior stakeholders are essential for this role.

Skills

Change management
Business readiness
Continuous improvement
Transformation delivery
Process improvement
Stakeholder engagement
Leadership alignment
Strategic planning
Impact assessment
Facilitation
Project management
Analytical capability
Process re-engineering
Automation
AI-enabled transformation
Executive communication

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Vacation days
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Change Enablement
Business Readiness
Transformation
Process Improvement
Lean
Financial Services
Insurance
Stakeholder Management
Organizational Change
Strategy
Automation
AI
Leadership
Coaching
Facilitation
Operating Model
Risk Management
Change Management
Continuous Improvement
Process Re-engineering

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