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Added 28 mins ago
TB
Retail Manager - Lively
The Beer Store
ON · Noelville, ON
- Full-time
…part of communities across Ontario, growing into an integrated business that includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage…
Added 28 mins ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…demand planning, inventory management, procurement, supplier performance, and distribution along a line of categories for vendor partners. The role ensures product availability, service…
Added 1 hour ago
LE
Director, Human Resources
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
Coach senior leaders and managers to strengthen leadership effectiveness, accountability, and team performance.
Added 1 hour ago
Director, Human Resources
Human Resources
Toronto, ON
Coach senior leaders and managers to strengthen leadership effectiveness, accountability, and team performance.
Added 1 hour ago
S
Stage Experience Lead - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is…
Added 2 hours ago
SL
Department Sales Manager, Softgoods
Sporting Life
Laval, QC
- Full-time
Since 1979, we have been Canada’s go-to destination for performance-driven gear and stylish outdoor fashion. From skiing to cycling, we’re here to outfit our customers for their next…
Added 3 hours ago
W
Senior Finance Manager
WalterFedy
Kitchener, ON
- Full-time
…that fuel growth, support smart decision-making, and drive business…
Added 3 hours ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
…core expertise lies in advising clients on cybersecurity and business/system architecture through our Virtual CIO services, developing cutting-edge solutions via application development and…
Added 3 hours ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 3 hours ago
C
Banking Centre Leader III (relocation assistance available)
CIBC
Lethbridge, AB
- Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 4 hours ago
BH
Executive Director, Data and Analytics
BC Housing
Burnaby, BC
- Full-time
…Housing’s enterprise data and analytics strategy, data governance, business intelligence, and process improvement initiatives. He/she/they leads the transformation of BC Housing’s data…
Added 4 hours ago
SL
Department Sales Manager, Hardgoods
Sporting Life
Markham, ON
- Full-time
Since 1979, We have been Canada’s go-to destination for performance-driven gear and stylish outdoor fashion. From skiing to cycling, we’re here to outfit families for their next adventure…
Added 4 hours ago
MR
VP of Marketing Operations
MoveSmart Rentals
Toronto, ON
- Internship
Senior experience must include direct ownership of strategy, budgets, team performance, execution, and measurable business outcomes
Added 4 hours ago
FC
Courier Team Lead-2
FedEx Canada
London, ON
- Part-time
…accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition…
Added 4 hours ago
SQ
Manager, Supplier Strategy & Integration
Sunlife Québec
Montreal, QC
- Full-time
This role will support our supplier, relationship and outsourcing strategies working closely with each business unit to develop and implement 3rd party solutions to support clients and…
Added 4 hours ago
EL
Head of AI Product – Trust Intelligence
EnStream LP
Toronto, ON
- Full-time
This is a hands-on, player-coach role. In the first phase, you'll personally drive discovery, strategy, roadmap and delivery, working side by side with our data science and engineering…
Added 4 hours ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Lead, coach, and develop Facilities Operations employees; set clear expectations and manage individual and team performance.
Added 4 hours ago
PC
Manager, Processing - London, ON
Premier Canada Assurance
London, ON
- Full-time
We are looking for a Manager, Processing, to lead the day-to-day work of our Processing Team. You’ll make sure new business, renewals, endorsements, cancellations, policy issuance,…
Added 4 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…demand planning, inventory management, procurement, supplier performance, and distribution along a line of categories for vendor partners. The role ensures product availability, service…
Added 4 hours ago
PC
Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
…demand planning, inventory management, procurement, supplier performance, and distribution along a line of categories for vendor partners. The role ensures product availability, service…
Added 4 hours ago
FC
Operations Supervisor-2
FedEx Canada
Corunna, ON
- Part-time
Ability to mentor, coach, and act as a knowledge resource to other employees
Added 4 hours ago
WC
Food & Consumables Coach
Walmart Canada
Brampton, ON
- Full-time
…direction and initiatives with a focus on the Total Store and OMNI business. Drives engagement, recognizes and rewards accomplishments and provides opportunities for professional growth.…
Added 4 hours ago
A
President - Alebex AI
Alebex
Vancouver, BC
- Full-time
We are seeking a President to lead strategic direction, organizational development and business performance across ALEBEX AI. You will help determine where ALEBEX AI should compete, how it…
Added 4 hours ago
LD
Supervisor-Planning
Leonardo DRS
Bedford, NS
- Full-time
Supervise, coach, and develop the planning team including Production Planners; assign work, establish priorities, provide feedback, and support employee performance and development.
Added 4 hours ago
BS
General Manager
Blue Shock Executive Search
Calgary, AB
- $65,000 to $80,000 CAD / year
- Full-time
This is an opportunity for a hands-on restaurant leader who loves developing people, creating an exceptional guest experience, and driving a successful business.

Manulife

Director, IT Sourcing

Toronto, ON, Canada
Waterloo, ON, Canada

$125,100.00 CAD - $175,100.00 CAD · Full-time

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Job details

Pay: $125,100.00 CAD - $175,100.00 CAD
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

The Director, IT Sourcing leads Manulife's IT sourcing category and a team of professionals supporting multiple business segments and global functions. You will own the multi-year category strategy and oversee end-to-end sourcing and contracting across software, SaaS, cloud and technology services, from intake and strategy through negotiation, award and contract execution. Working closely with Technology leadership, segment stakeholders, Legal, Risk, Finance, Vendor Governance and Information Security, you will manage strategic, top-spend supplier relationships - including Salesforce, Adobe, Workday and ADP - and lead complex, medium- to large-value negotiations and renewals.

As a people leader, you will coach and develop the team, set portfolio priorities and strengthen its ability to deliver commercial value, manage risk and act with integrity. You will lead executive meetings and prepare presentations that support timely, informed decisions while delivering cost reduction, cost avoidance, risk mitigation and improved commercial terms. You will also strengthen governance and drive continuous improvement through benchmarking, analytics, AI-enabled tools and executive-ready insights.

Responsibilities

Lead, coach and develop the IT sourcing team; manage goals, capacity, work allocation and quality, foster an inclusive culture, and partner with HR on hiring, onboarding and succession planning.
Own and execute the multi-year IT category strategy across enterprise software, SaaS, cloud and technology and professional services; refresh annually and align spend, demand and licence optimization opportunities with Manulife's Technology roadmap and enterprise priorities.
Lead complex, high-value sourcing events, negotiations and renewals with strategic IT vendors such as Salesforce and Adobe, using pricing baselines, benchmarking and deal options to guide sourcing approaches, supplier selection and enterprise agreements.
Manage executive-level strategic supplier relationships with Vendor Governance and Technology partners, establish regular business reviews and proactively plan renewals ahead of key contract expirations.
Advise senior Technology and business leaders, lead executive meetings and steering committees, and prepare decision materials outlining category strategy, deal status, value, risks and trade-offs to secure timely decisions.
Oversee end-to-end sourcing and contracting through Ivalua and Sirion, partnering with Legal, Risk, Finance and other SMEs to finalize terms and documentation while meeting architectural, procurement, authority, third-party risk and regulatory requirements and upholding ethical supplier treatment.
Define, track and report category and team metrics, including savings, cost avoidance, pipeline, cycle time, sourcing outcomes and stakeholder satisfaction; use dashboards, benchmarking and business intelligence to strengthen negotiations and prioritize opportunities.
Champion AI-enabled procurement and continuous improvement of sourcing processes, playbooks and templates; lead sourcing and negotiation of AI, machine learning and generative AI solutions, including appropriate contract terms and addenda with Legal, Risk and Technology.

Qualifications:

10+ years of progressive IT/software sourcing, procurement, vendor management and/or consulting experience, with accountability for complex negotiations and contracting; background in sourcing strategy, management consulting or equivalent internal consulting/PMO work.
Proven people leadership experience coaching, mentoring and developing sourcing or procurement professionals and managing team performance; ability to execute multi-year category strategies that deliver measurable financial and risk outcomes.
Strong sourcing experience with strategic enterprise software and SaaS vendors such as Salesforce and Adobe, including enterprise licensing, subscriptions and multi-year agreements; strong commercial, analytical and contract negotiation skills.
Executive presence and strong written and verbal communication skills, with experience leading executive meetings, influencing senior leaders in matrixed, multi-segment organizations and preparing decision materials; advanced PowerPoint and Excel skills, with Power BI or similar tools an asset.
Knowledge of intake-to-contract and contract lifecycle management tools such as Ivalua or Sirion; financial services or other regulated-industry experience and familiarity with third-party risk requirements; sound judgment and a strong commitment to integrity and ethical practices.
Experience sourcing and negotiating AI, machine learning and generative AI software, platforms, data and professional services, and leading AI tooling evaluations, contract addenda workflows and AI-assisted sourcing; a related post-secondary degree or equivalent experience, with SCMP, CPSM or a similar designation an asset.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$125,100.00 CAD - $175,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Director, IT Sourcing leads the IT sourcing category, managing multi-year strategies and end-to-end contracting for software, SaaS, and cloud services. They also oversee strategic supplier relationships, lead complex negotiations, and coach a team of professionals to deliver commercial value and risk mitigation.

Requirements

Candidates must have 10+ years of progressive experience in IT sourcing, procurement, or vendor management with a proven track record in complex negotiations. Strong leadership skills, executive presence, and expertise in enterprise software licensing and AI-related procurement are required.

Skills

IT sourcing
Category strategy
Contract negotiation
Vendor management
Software licensing
SaaS
Cloud services
People leadership
Financial analysis
Risk mitigation
Executive communication
Benchmarking
AI-enabled procurement
Contract lifecycle management
Stakeholder management
Strategic planning

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

IT Sourcing
Procurement
Vendor Management
SaaS
Cloud
Software Licensing
Contract Negotiation
Salesforce
Adobe
Workday
ADP
Ivalua
Sirion
AI
Machine Learning
Generative AI
Financial Services
Risk Management
Category Strategy
Power BI
Excel
PowerPoint
SCMP
CPSM
Strategic Planning
Benchmarking
Data Analytics
Stakeholder Management
Governance
Compliance

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