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Added 26 mins ago
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Senior Director, Group Product Owner - Enterprise Governance, Risk & Compliance (eGRC)
CIBC
Toronto, ON
- Full-time
As Senior Director, Group Product Owner – Enterprise Governance, Risk & Compliance (eGRC), you'll shape how CIBC identifies, manages, and responds to operational risk. You will shift our…
Added 2 hours ago
EB
Lead, Program Governance & Enablement
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Lead, Program Governance & Enablement is an individual contributor role within the Integration Management Office (IMO). Working directly with the Senior Director, Program Management,…
Added 2 hours ago
EB
Lead, Program Governance & Enablement
EQ Bank
Toronto, ON
- Full-time
The Lead, Program Governance & Enablement is an individual contributor role within the Integration Management Office (IMO). Working directly with the Senior Director, Program Management,…
Added 3 hours ago
Senior Data Scientist
Momentum Financial Services Group
Toronto, ON
…the business to identify opportunities and implement advanced analytics and data science solutions that support business needs and new initiatives. Reporting directly to the Senior Director…
Added 4 hours ago
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Senior Manager, Journey Enablement, Acquire and One Client
BMO
Toronto, ON · BMOPLACE
- Full-time
…optimize the touchpoints across the journey. Reporting to the Director, Journey Enablement, Acquire & One Client, this role is responsible for supporting business strategy, identifying…
Added 2 days ago
MF
Senior Portfolio Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Reporting to the Director, Portfolio Analytics, the Senior Portfolio Analyst will be a key contributor on the team responsible for delivering timely, accurate and scalable portfolio…
Added 2 days ago
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Director, Print & Post Operations & Financial Management
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Director, Print & Post Operations & Financial Management will be a Senior leader and second-in-command to the Head of Print & Post. Combines operational leadership with financial and…
Added 2 days ago
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Associate Director-AI&Data
Accenture
Ottawa, ON · Montreal, QC
- Full-time
You Are: A thought leader and practitioner at the intersection of AI strategy and data delivery - As a senior leader in the Data & AI practice, you will coach and mentor up-and-coming…
Added 2 days ago
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Senior Product Owner, Investment Platform - Tangerine
Tangerine
Toronto, ON
- Full-time
The Senior Product Owner, Wealth Platform is responsible for translating Tangerine’s Digital Wealth product strategy into an executable roadmap of investment platform capabilities.…
Added 2 days ago
CC
Director– Data Governance (ELT Delegate Engagement Program Lead)
Collabera Canada Inc.
Toronto, ON
- $80 to $90 CAD / hour
- Contract
Title: Director– Data Governance (ELT Delegate Engagement Program Lead)
Added 3 days ago
Manager, Cloud Ops
Government of Alberta
AB
Reporting to the Director, CloudOps, this position leads the Runtime & Platform Operations team, which operates the application runtime the division deploys onto: the OpenShift platform…
Added 3 days ago
A
Associate Director, Automation & Innovation
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
Extensive hands-on experience with AI/ML/NLP and analytics, including model development, deployment and lifecycle management; familiarity with modern data architecture and governance.
Added 3 days ago
Senior Product Owner, Investment Platform - Tangerine
Scotiabank
ON · Toronto, ON
The Senior Product Owner, Wealth Platform is responsible for translating Tangerine’s Digital Wealth product strategy into an executable roadmap of investment platform capabilities.…
Added 3 days ago
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Director, Process Excellence
Acosta
Mississauga, ON
- Full-time
…sign-off. Directly conditions value realization and AI/automation program…
Added 3 days ago
I
Director, Learning & Development
Indigo
Toronto, ON
- $125,000 to $170,000 CAD / year
- Full-time
The Director, Learning & Development is responsible for defining and implementing Indigo’s learning philosophy, strategy, and execution roadmap - creating a culture of continuous learning…
Added 3 days ago
Director, HR Systems & Data
Pomerleau
Montreal, QC
Reporting to the Senior Director, Talent Acquisition, Workforce Planning, Systems and Data, the Director of HR Systems & Data is the operational leader for people systems and data at…
Added 3 days ago
Solutions Architect
Pomerleau
Montreal, QC
Reporting hierarchically to the Director of IT Operations and Information Security, and functionally to the Enterprise Architect for architecture direction, principles, and standards, the…
Added 3 days ago
BC
Equity Research Database & Development Associate
BMO Capital Markets
Toronto, ON
- Full-time
…over 925 stocks across diverse sectors, and provides equity strategy, quantitative analysis and portfolio management services to our…
Added 3 days ago
OP
Senior Investment Analyst
Ontario Power Generation
Toronto, ON
- Full-time
Reporting to the Managing Director, Public Markets, the Senior Investment Analyst will support the oversight and management of OPG’s Pension and Nuclear Funds. The successful candidate will…
Added 3 days ago
JH
Director, Anti-Fraud, North America
John Hancock
Toronto, ON
- Full-time
The Director Anti-Fraud, North America (2LOD/subject-matter expert) position is responsible for overseeing and challenging the fraud risk management strategy across US and Canada segments…
Added 3 days ago
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Director, Anti-Fraud, North America
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Director Anti-Fraud, North America (2LOD/subject-matter expert) position is responsible for overseeing and challenging the fraud risk management strategy across US and Canada segments…
Added 3 days ago
A
Analytics Associate Director, US Oncology
AstraZeneca
Canada Special population
- Full-time
Are you ready to turn complex data into insights that shape oncology strategy and improve commercial performance? As Associate Director, Analytics, U.S. Oncology, you will lead commercial…
Added 3 days ago
EB
Manager, Strategic Finance & Corporate Development
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
Reporting to the Director, Corporate Development & Investments, the individual will support all pillars of the Enterprise Strategy & Growth team and provide analytical support to…
Added 3 days ago
C
Director, Alternate Solutions Group - Foreign Exchange (FX) Trading
CIBC
Toronto, ON
- Full-time
Join the Alternate Solutions Group (ASG) within Payments as a Director, ASG - Foreign Exchange (FX) Trading, where you’ll help deliver innovative, technology-enabled capital markets…
Added 3 days ago
I
Director Tech Vertical
Intelcom
Montreal, QC · Service Centre (Montreal) Lab
- Full-time
Familiarity with data-driven decision-making and performance analytics.

Manulife

Director, Print & Post Operations & Financial Management

Toronto, ON, Canada
Waterloo, ON, Canada

$125,100.00 CAD - $175,100.00 CAD · Full-time

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Job details

Pay: $125,100.00 CAD - $175,100.00 CAD
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 25, 2026

Original job description

Director, Print & Post Operations & Financial Management will be a Senior leader and second-in-command to the Head of Print & Post. Combines operational leadership with financial and analytics leadership at a senior level, owning day-to-day tactical execution across production operations, vendor delivery, financial governance, reporting, and cost management - so the Head of P&P can focus on strategy, enterprise direction, and transformation. Reduces single-point dependency and develops a strong, resilient operating model across US and Canadian Retirement.

Role Purpose:

Combines operational leadership with financial and analytics leadership at a more senior level. Owns day-to-day tactical execution - production operations, vendor delivery, financial governance, reporting, and cost management - enabling the Head of P&P to focus on strategy, enterprise direction, and transformation.

Operations Leadership:

Provide day-to-day tactical leadership across production operations (fulfillment, imaging, vendor execution, output integrity, QA).
Ensure operational continuity, SLA performance, and readiness across in-house and outsourced production.
Support the operating model, capability layering, and continuity/backup planning.
Champion production optimization - challenging design, materials, volume, and timing for cost-effective, standardized execution.

Financial & Analytics Leadership:

Own overall P&P financial governance, reporting integrity, budgeting, forecasting, and cost transparency across US and Canadian Retirement.
Ensure accuracy and reliability of the P&P financial storyline to senior leadership and Finance.
Set the analytics and reporting strategy, including Power BI / data warehouse direction and data-quality standards.
Lead cost-management and expense-reduction analysis with Operations, Vendor Governance, and the Opportunity Squad.

Leadership Duties:

Act as senior second-in-command; own tactical decision-making; hold single-point accountability for compliance across P&P.
Lead, coach, and develop managers and leads; build a resilient, documented, scalable operating model.
Partner at a leadership level with Finance, Procurement, Business/Product, IT, and the transformation squads.
Establish controls, audit readiness, and risk-aware decision-making.

Required Qualifications:

Senior leadership experience spanning operations and financial management.
Proven ability to lead teams, manage vendors, and own executive-level financial and operational reporting.
Experience leading data/reporting or analytics capability build (e.g., Power BI / data warehouse).
Strong people leadership, stakeholder management, and cross-functional partnership skills.
Manulife/insurance industry experience.

Preferred Qualifications:

Print / mail / production industry experience (or demonstrable ability to ramp quickly).
Experience building or transforming a function from an immature or fragmented state.
Experience developing and mentoring managers as a senior leader.

Print & Post Industry Prerequisites & Operating Principles:

Industry knowledge:

Print/Post Foundations; Finance & Job-Costing; Materials & Inventory; Data, Billing & Reconciliation; Compliance & Data Privacy; Digital Adoption; Continuity & Backup; SLA & Delivery Performance.

Operating principles:

No Touch Workflow; Digital First, Not Digital Only - we print what is Required and Requested; Assertive & Proactive; Sound Judgment & Disciplined Escalation.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$125,100.00 CAD - $175,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Director will provide tactical leadership for production operations, vendor delivery, and financial governance across US and Canadian Retirement. They will act as the second-in-command to the Head of Print & Post, overseeing reporting, cost management, and operational continuity.

Requirements

Candidates must possess senior leadership experience in operations and financial management, along with a proven ability to lead teams and manage vendors. Experience in data/reporting capability builds, such as Power BI or data warehousing, is required, as is experience within the insurance industry.

Skills

Operational leadership
Financial management
Vendor management
Data analytics
Reporting
Budgeting
Forecasting
Cost management
Power BI
Data warehouse
People leadership
Stakeholder management
Cross-functional partnership
Compliance
Risk management
Strategic planning

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Print & Post Operations
Financial Governance
Vendor Delivery
Production Operations
Fulfillment
Imaging
QA
SLA Performance
Budgeting
Forecasting
Cost Transparency
Power BI
Data Warehouse
Compliance
Risk-aware decision-making
Manulife
John Hancock
Retirement Services
Operational Continuity
Data Privacy
Digital Adoption
Workflow Optimization
Stakeholder Management
Executive Reporting
Process Transformation

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