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Manulife

Director, Procurement Strategy & Transformation

Toronto, ON, Canada

Pay: $125,100.00 CAD - $175,100.00 CAD
Job type: Full-time
Apply by: Oct 16, 2026
Experience: 10+ years of progressive experience in strategy, consulting, business transformation, operations, finance, technology, procurement, or a related field.
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

As Director, Strategy & Transformation, you will partner closely with Procurement and Administrative Services leadership to shape and execute strategic priorities that drive meaningful business outcomes. This role offers the opportunity to lead high-impact initiatives across AI enablement, business transformation, stakeholder experience, value measurement, and operating model modernization. By translating complex challenges into actionable strategies and measurable results, you will help strengthen our ability to deliver efficient, innovative, and customer-focused services. In this highly visible role, you'll work directly with senior leaders and gain the opportunity to influence enterprise-wide decisions, transformation programs, and future ways of working.

Position Responsibilities:

Lead the development and execution of strategic initiatives across Procurement and Administrative Services, translating leadership priorities into actionable transformation plans and measurable outcomes.
Support AI strategy development, adoption planning, value realization frameworks, and assessment of emerging technologies to improve business performance and service delivery.
Design and evolve value measurement frameworks, executive scorecards, performance metrics, and reporting mechanisms that demonstrate organizational impact and support decision-making.
Drive digital transformation, process optimization, operating model design, and automation initiatives while coordinating cross-functional stakeholders, risks, dependencies, and implementation activities.
Prepare executive presentations, business cases, strategic recommendations, and leadership communications while supporting senior leadership planning, governance, and special projects.

Required Qualifications:

10+ years of progressive experience in strategy, consulting, business transformation, operations, finance, technology, procurement, or a related field.
Demonstrated experience leading complex cross-functional strategic, operational, or transformation initiatives from concept through implementation.
Strong financial analysis, business case development, performance measurement, and executive communication capabilities.
Bachelor's degree in Business, Finance, Strategy, Technology, Operations, or a related discipline.

Preferred Qualifications:

Experience in management consulting, corporate strategy, enterprise transformation, or Chief of Staff environments.
Advanced degree (MBA, Master's, or equivalent) in Business, Strategy, Finance, Technology, or a related field.
Experience developing AI strategies, digital transformation programs, automation initiatives, or innovation roadmaps.
Experience designing operating models, governance frameworks, service delivery models, or organizational effectiveness initiatives.
Experience working with executive leadership teams in large, complex, or regulated organizations.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$125,100.00 CAD - $175,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Director will lead strategic initiatives across Procurement and Administrative Services, focusing on AI enablement, business transformation, and operating model modernization. They will design value measurement frameworks and prepare executive-level recommendations to drive organizational performance and decision-making.

Requirements

Candidates must have 10+ years of progressive experience in strategy, consulting, or procurement, along with a bachelor's degree in a relevant field. Strong financial analysis, executive communication, and experience leading complex cross-functional transformation initiatives are required.

Skills

Procurement strategy
Business transformation
AI strategy
Operating model design
Value measurement
Process optimization
Financial analysis
Executive communication
Change management
Stakeholder management
Digital transformation
Governance frameworks
Automation
Strategic planning
Performance metrics
Business case development

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Procurement
Strategy
Transformation
AI
Administrative Services
Operating Model
Digital Transformation
Automation
Governance
Management Consulting
Chief of Staff
Financial Services
Performance Measurement
Business Case
Stakeholder Management
Risk Management
Innovation
Service Delivery
Executive Scorecards
Reporting Mechanisms

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