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Added 31 mins ago
EC
Senior Customer Success Manager, Defence
Esri Canada
Ottawa, ON
- Full-time
Demonstrated experience leading and coordinating cross‑functional account teams (e.g., Sales, Professional Services, Project Management) to achieve shared customer and revenue outcomes.
Added 31 mins ago
EC
Senior Customer Success Manager, Prairies
Esri Canada
AB · Edmonton, AB
- Full-time
Demonstrated experience leading and coordinating cross‑functional account teams (e.g., Sales, Professional Services, Project Management) to achieve shared customer and revenue outcomes.
Added 1 hour ago
RM
Manager - Diagnostic Imaging
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- Full-time
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BC
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Added 15 hours ago
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RM
Manager - Diagnostic Imaging
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
…City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and…
Added 18 hours ago
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Quality Engineering Intern
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Added 23 hours ago
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ACCESS ALS Program Development Manager
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Montreal, QC
- Temporary
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Added 23 hours ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
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Added 1 day ago
BC
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Added 1 day ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and…
Added 1 day ago
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Quality Assurance Analyst (COPY) (COPY)
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Added 1 day ago
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Added 1 day ago
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Program Manager
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Bath, ON · Loyalist Township/Bath, Ontario
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- Full-time
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Manulife

Director, Retirement Strategy

Toronto, ON, Canada

$145,130.00 CAD - $195,130.00 CAD · Full-time

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Job details

Pay: $145,130.00 CAD - $195,130.00 CAD
Job type: Full-time
Apply by: Nov 9, 2026
Experience: 8–10 years of relevant, progressively senior experience in strategy, transformation, financial services or a related field.
Posting language: English
Posted: Nov 6, 2026

Original job description

Global Wealth & Asset Management is a key growth segment for Manulife, operating across Retail, Wealth, Retirement and Institutional channels in North America, Asia and Europe. The Director, Retirement Strategy will help shape the growth and transformation agenda for the U.S. and Canada Retirement businesses, translating strategic objectives into actionable priorities and quality execution. By strengthening connectivity between Retirement, Wealth and broader Manulife capabilities, this role will support our mission to make decisions easier and lives better for our customers. This high-profile opportunity provides broad exposure to senior leaders, complex strategic priorities and enterprise-wide initiatives, while enabling the successful candidate to build deep expertise and influence the future of GWAM.

Position Responsibilities

Shape and advance the strategic agenda for the U.S. and Canada Retirement businesses by identifying growth opportunities, strategic risks and value-creation initiatives.
Develop strategies that strengthen the Retirement businesses and deepen connectivity with Wealth and broader Manulife capabilities.
Translate strategic objectives into clear priorities, align discretionary spending with those priorities and support business readiness for execution.
Partner across GWAM, Finance, Transformation and Business Operations to drive cross-functional collaboration, monitor delivery and recommend interventions or pivots where required.
Apply competitive and market intelligence to ensure strategic goals are aspirational, achievable and responsive to industry dynamics.
Develop clear, decision-oriented materials for the Board of Directors, Executive Leadership Team, Transformation Delivery Team and other senior audiences.
Lead strategic projects and support other GWAM priorities as business needs evolve.

Required Qualifications

8–10 years of relevant, progressively senior experience in strategy, transformation, financial services or a related field.
Strong business, strategic, critical and analytical thinking, with the ability to translate complex issues into practical solutions.
Demonstrated ability to lead through influence and drive collaboration, accountability and innovation in a matrixed organization.
Proven ability to manage multiple priorities, exercise sound judgment and deliver results in a dynamic environment.
Superior written and verbal communication skills, including experience preparing materials for senior executive audiences.

Preferred Qualifications

Experience in wealth and asset management, retirement or broader financial services.
Experience developing and executing growth, transformation or enterprise strategies.
Understanding of the U.S. and Canadian retirement markets, competitive dynamics and industry trends.
Experience partnering with Finance, Transformation and Business Operations teams to monitor execution and outcomes.
Experience developing Board, Executive Leadership Team or other senior management presentations.

When You Join Our Team

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$145,130.00 CAD - $195,130.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Director will shape and advance the strategic agenda for the U.S. and Canada Retirement businesses by identifying growth opportunities and strategic risks. They will also partner across cross-functional teams to translate strategic objectives into actionable priorities and monitor execution.

Requirements

Candidates must have 8–10 years of progressively senior experience in strategy, transformation, or financial services. Strong analytical thinking, leadership skills, and the ability to communicate effectively with senior executive audiences are required.

Skills

Strategic planning
Transformation management
Financial services
Critical thinking
Analytical thinking
Leadership
Influence
Collaboration
Project management
Market intelligence
Executive communication
Business strategy
Stakeholder management
Change management
Asset management
Retirement planning

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Retirement Strategy
Wealth Management
Asset Management
Strategic Planning
Transformation
Financial Services
Market Intelligence
Business Readiness
Cross-functional Collaboration
Executive Leadership
Board Reporting
Growth Strategy
Value Creation
Risk Management
Matrixed Organization
Project Leadership
Competitive Dynamics
Industry Trends
Strategic Initiatives
Performance Monitoring

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