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Added 37 mins ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
This position will report to our Director, Compensation Business Partner, and it is a hybrid role, based out of Denver, Portland, Toronto, or Vancouver.
Added 37 mins ago
A
Senior Compensation Partner, Sales & Marketing
Autodesk
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This position will report to our Director, Compensation Business Partner, and it is a hybrid role, based out of Denver, Portland, Toronto, or Vancouver.
Added 37 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 52 mins ago
IF
Associate Director - Securities Finance
iA Financial Group
Halifax, NS
- Full-time
Added 1 hour ago
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Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 1 hour ago
Director, Digital Experience
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
Working closely with Technology, Site Merchandising, Marketing, Loyalty, Analytics and Operations, the Director will ensure the digital storefront evolves as a strategic growth platform…
Added 1 hour ago
K
Indigenous Muti Skilled Worker
Kinectrics
Toronto, ON
- Temporary
Mentorship and Support Sessions from our Indigenous Relations Director.
Added 1 hour ago
J
Mechanical Designer
Jule
Toronto, ON
- Volunteer
Document design decisions, calculations, test results, and technical information throughout the product development process.
Added 1 hour ago
Développeur.se de logiciels sénior.e - applications réseau / Senior Software Developer - Networking
Electronic Arts
Vancouver, BC · Montreal, QC
You will report to the Director of Engineering.
Added 3 hours ago
MU
Manager, Stewardship & Gift Documentation
McMaster University
Hamilton, ON
- Full-time
…operational, and reputational risks. In partnership with the Associate Director, Donor Relations, the Manager also leads the University's donor impact reporting program, overseeing the…
Added 3 hours ago
UO
Coordinator, Access Initiatives and Community Outreach (Part-Time, TERM)
University of Toronto
Toronto, ON
- Part-time
…media arts, humanities, and social science to the study of information, technology, people and the relationships among…
Added 4 hours ago
Directeur.trice technique principal.e - Rendu neuronal / Principal Technical Director - Neural Rendering
Electronic Arts
Montreal, QC · Vancouver, BC · AB
We are looking for a Principal Technical Director with deep and broad rendering experience to lead a group of rendering engineers and researchers within our Research & Engineering team. You…
Added 5 hours ago
Développeur.se de logiciels sénior.e - applications dorsales / Senior Software Developer - Backend
Electronic Arts
Vancouver, BC
You will report to the Director of Engineering.
Added 5 hours ago
EC
Director, Event Technology I, Chelsea Hotel Toronto
Encore Canada
Toronto, ON
- Full-time
The Director, Event Technology I (DET I) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class…
Added 5 hours ago
AP
Director Medical Affairs (12-month contract)
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
…priorities and cross-functional decisions. Communicate complex information accurately and objectively to and at the appropriate level for a variety of…
Added 5 hours ago
PS
Operations Manager
Paladin Security Group Ltd
Burnaby, BC
- $85,000 to $100,000 CAD / year
- Full-time
…Management, Scheduling, Human Resources, Finance, Payroll, Information Technology and Remote Video Monitoring teams to ensure that operational processes are connected, properly controlled…
Added 6 hours ago
MG
Director, Legal & Loan Operations
MarshallZehr Group Inc.
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
Reporting to the Senior Vice President, Risk, Legal & Finance (the “SVP”), the Director, Legal & Loan Operations (the “Director”) will lead MarshallZehr’s legal and loan operations function…
Added 6 hours ago
GM
Administrative Assistant
Goulbourn Museum
Ottawa, ON
- Contract
…operations of the Museum. Working with the Acting Executive Director and Museum staff, the successful candidate will help improve administrative systems, organize records, coordinate…
Added 6 hours ago
FH
Assistant Director, People & Culture
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
…one of Canada’s most iconic resort destinations. As Assistant Director, People & Culture, you will be at the forefront of shaping an exceptional colleague experience during an exciting…
Added 6 hours ago
J
Quality Assurance Analyst (COPY) (COPY)
JobsMedia.io
Longueuil, QC
- Full-time
…applications and technological processes. Reporting to the Deputy Director of Information Technologies, you will evolve in an environment where collaboration, continuous improvement and the…
Added 6 hours ago
Responsable produit / Product Manager
OPAL-RT
Montreal, QC
Curiosité intellectuelle, autonomie, rigueur et gestion efficace d’un grand volume d’information
Added 6 hours ago
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Fire Protection Sprinkler Fitter 416
Olymbec
Montreal, QC
- $50.79 CAD / hour
- Full-time
…Safety team. The Fire Safety Department works closely with the Technology Department and is constantly evolving with the newest technologies. By joining us, you will become a key member in…
Added 6 hours ago
J
Quality Assurance Analyst (COPY)
JobsMedia.io
Laval, QC
- Full-time
…applications and technological processes. Reporting to the Deputy Director of Information Technologies, you will evolve in an environment where collaboration, continuous improvement and the…
Added 6 hours ago
J
Quality Assurance Analyst
JobsMedia.io
Quebec, QC
- Full-time
…applications and technological processes. Reporting to the Deputy Director of Information Technologies, you will evolve in an environment where collaboration, continuous improvement and the…
Added 6 hours ago
BG
TEMPORARY BUILDING OPERATOR
BC General Employees' Union (BCGEU)
Burnaby, BC
- Full-time
Provide requested maintenance records, contractor quotations, supply needs, and equipment information to assist the Director of Facilities and CMMS Management Planner with preparation of…

Manulife

Director, Risk Oversight - Group Benefits

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$125,100.00 CAD - $175,100.00 CAD · Full-time

Apply About employer

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Job details

Pay: $125,100.00 CAD - $175,100.00 CAD
Job type: Full-time
Apply by: Nov 23, 2026
Experience: 8–10+ years of relevant experience in Group Benefits.
Posting language: English
Posted: Nov 6, 2026

Original job description

The Director, Group Benefits Risk Oversight, is responsible for providing independent second-line risk oversight and effective challenge to the Group Benefits business, with a strong focus on understanding the business, its operations, and the risks that could affect customers, plan sponsors, financial performance, regulatory obligations, and strategic objectives.

Reporting to Canada Segment Risk, you will work closely with leaders and teams across Group Benefits, such as Disability, Health and Dental, Underwriting, Plan Administration, Product, Distribution, and Transformation. The role requires someone who can look across these areas, identify themes and interconnected risks, and provide a broader risk perspective on how business decisions, operational challenges, and change initiatives could affect Group Benefits.

The successful candidate will combine strong knowledge of the Group Benefits business with risk management expertise, providing oversight across risk and control self assessments, issue management, change, third-party risk, operational resilience, and emerging risks.

Position Responsibilities

Provide independent second-line risk oversight and effective challenge across the Group Benefits business, leveraging a strong understanding of its products, operations, strategic priorities, customer commitments, and risk profile.
Establish strong relationships with leaders and subject matter experts across all business functions.
Identify and assess risks arising from Group Benefits operations and business practices, such as claims management, underwriting, plan setup and administration, customer and plan sponsor servicing, and third parties.
Look across individual issues and business areas to identify systemic risks, recurring themes, common root causes, and opportunities to strengthen the overall Group Benefits control environment.
Assess how strategic initiatives, business transformation, technology implementations, process changes, new products, and operating model decisions could change the Group Benefits risk profile.
Provide oversight and challenge of Group Benefits risk and control self assessments, issue and corrective action management, change risk assessments, third-party risk assessments, operational resilience, and critical operations.
Review and challenge the adequacy of controls and mitigation strategies, with particular focus on whether they address the underlying drivers of risk and produce sustainable business outcomes.
Monitor emerging risks and trends that could affect Group Benefits, including changes in customer expectations, workforce and capability, technology and automation, fraud, regulatory expectations, third-party dependencies, and the broader benefits and insurance environment.
Connect risk information across Group Benefits to provide senior leaders with a forward-looking view of concentrations, trends, vulnerabilities, and emerging concerns, rather than assessing issues solely in isolation.
Provide clear and practical risk insights to Group Benefits senior leaders and governance committees, helping management understand both individual risks and their potential broader business implications.
Partner constructively with first-line stakeholders to strengthen risk management practices while maintaining appropriate second-line independence and effective challenge.
Support regulatory reviews, audits, investigations, and other governance activities affecting Group Benefits.
Bring insights from Group Benefits into the broader Canada Segment Risk organization and contribute to the continued evolution of risk frameworks, methodologies, and reporting.

Required Qualifications:

8–10+ years of relevant experience in Group Benefits.
Relevant experience in insurance operations, risk management, audit, compliance, or a related discipline.
Bachelor’s degree in Business, Finance, Risk Management, Accounting, or a related discipline.
Strong knowledge of the Group Benefits business and operating environment, with experience in areas such as Disability, Health & Dental, Underwriting, Plan Administration, Product, or Operations.
Ability to understand complex end-to-end business processes and identify how risks and issues in one area can have broader implications across Group Benefits.
Strong understanding of operational risk, controls, governance, and issue management, with the ability to apply risk principles pragmatically within a complex business.
Demonstrated ability to provide credible, constructive challenge and influence senior business and operational leaders.
Strong analytical and critical-thinking skills, including the ability to identify patterns, root causes, interconnected risks, and emerging themes from complex information.
Ability to translate risk information into clear business implications and actionable insights for senior leadership.
Excellent written and verbal communication skills, including experience preparing materials and recommendations for senior management and governance committees.

Preferred Qualifications:

Direct experience within Group Benefits.
Experience supporting or overseeing complex insurance operations with significant customer, financial, regulatory, and operational risk.
Experience with major business transformations, technology implementations, operating model changes, or strategic initiatives within insurance or financial services.
Experience identifying systemic issues or risk themes across multiple business processes or functions.
Professional designation such as CPA, CIA, CRMA, CRM, or an equivalent risk, audit, or insurance designation.
Experience within a federally regulated Canadian financial institution.
Familiarity with GRC platforms such as Archer.
Knowledge of regulatory expectations relating to operational risk, third-party risk, operational resilience, and risk governance.
Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$125,100.00 CAD - $175,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Director provides independent second-line risk oversight and effective challenge to the Group Benefits business, focusing on operational risks and strategic objectives. They identify systemic themes, assess risk profiles of business initiatives, and provide actionable insights to senior leadership.

Requirements

Candidates must have 8–10+ years of relevant experience in Group Benefits, insurance operations, or risk management. A bachelor's degree in a relevant field is required, along with strong analytical skills and the ability to influence senior stakeholders.

Skills

Risk oversight
Group benefits
Operational risk
Risk management
Strategic planning
Compliance
Audit
Critical thinking
Analytical skills
Governance
Issue management
Third-party risk
Operational resilience
Stakeholder management
Insurance operations
Regulatory compliance

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Risk Oversight
Group Benefits
Operational Risk
Insurance
Underwriting
Claims Management
Governance
Compliance
Audit
Archer
GRC
Strategic Initiatives
Third-party Risk
Operational Resilience
Risk Frameworks
Financial Services
Disability Insurance
Health and Dental
Plan Administration
Risk Assessment
CPA
CIA
CRMA
CRM
Regulatory Expectations
Business Transformation
Data Analytics
Risk Management
Stakeholder Engagement
Canada Segment Risk

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