Find work in Canada.

497,267 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 19 mins ago
LC
Banking Advisor - London Elgin Region
Libro Credit Union
London, ON
- Full-time
Join Libro Credit Union as a full-time Banking Advisor at our London East Branch
Added 20 mins ago
S
Paid Services Beauty Advisor - Full Time
Sephora
Oakville, ON
- $19.7 to $23.2 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 50 mins ago
T
Tangerine Growth Advisor - Tangerine
Tangerine
Toronto, ON
- Full-time
Identify and refer opportunities for savings, loans, and other financial services products to provide holistic support and advice.
Added 50 mins ago
N(
Strategic Procurement Specialist
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…judgment, and demonstrated ability to interpret and negotiate services levels and contract terms and…
Added 1 hour ago
NA
Strategic Procurement Specialist
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
…judgment, and demonstrated ability to interpret and negotiate services levels and contract terms and…
Added 1 hour ago
C
Mobile Mortgage Advisor – Bilingual
CIBC
Montreal, QC
- Full-time
…clients achieve their home ownership dreams. As a Mobile Mortgage Advisor, you’ll have the flexibility to meet with your clients where and when it’s convenient for them. You’ll make lasting…
Added 1 hour ago
FH
Clinical Pharmacist - Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
We are a collaboration of four premier health employers Fraser Health, Provincial Health Services, Providence and Vancouver Coastal health. We provide an integrated approach to…
Added 1 hour ago
Manager, Strategic Transaction Advisory and Accounting & Reporting - Assurance - Toronto
EY
Toronto, ON
This role is designed to accelerate your growth as a strategic advisor and leader. You’ll deepen your technical and transaction expertise, develop executive presence, lead multidisciplinary…
Added 1 hour ago
RD
Administrative Assistant
RBC Dominion Securities
Sudbury, ON · Greater Sudbury, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 1 hour ago
RD
Administrative Assistant
RBC Dominion Securities
Timmins, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 1 hour ago
RD
Administrative Assistant
RBC Dominion Securities
Calgary, AB
- Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 1 hour ago
R
Client Advisor- EN
RBC
Quebec, QC
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 2 hours ago
FG
Genesis Valet Concierge
FFUN Group
Saskatoon, SK
- Full-time
Coordinate valet pick-up and delivery services while ensuring vehicles are handled with care
Added 2 hours ago
C
Associate Financial Advisor
CIBC
Peterborough, ON · Peterboro-Monaghan&Lansdowne
- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…
Added 2 hours ago
C
Financial Advisor- CIRO-ID
CIBC
Sherwood Park, AB
- Full-time
…client portfolio through relationship management, financial services support, and exceptional client service. As a Financial Advisor, you’ll deliver on CIBC’s Imperial Service approach,…
Added 2 hours ago
B
Manager, Dynamics 365 F&O Consulting
BDO
Vancouver, BC · Hamilton, ON · Ottawa, ON · Toronto, ON
- Full-time
Support the addition of new talent through participation in the recruitment process
Added 2 hours ago
M
Business Manager, Retail Products
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Serve as a trusted advisor to the Vice President, anticipating needs, removing barriers and ensuring leadership attention remains focused on the highest-value priorities.
Added 2 hours ago
Industry Advisor - Public Safety
Softchoice
Ottawa, ON
As an Industry Advisor supporting the Public Safety portfolio and taking full advantage of Softchoice’s comprehensive portfolio of products and solutions, this role will empower and support…
Added 2 hours ago
IF
Learning and Development Advisor,
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Are you passionate about developing human potential? As a Learning and Development Advisor, you will contribute to strategic initiatives that support talent development and organizational…
Added 2 hours ago
RB
Administrative Assistant
Royal Bank of Canada
Calgary, AB
- Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Burnaby, BC
- Full-time
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Added 2 hours ago
RB
Administrative Assistant
Royal Bank of Canada
Timmins, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…
Added 2 hours ago
RB
Banking Advisor
Royal Bank of Canada
Estevan No. 5, SK · ESTEVAN, Saskatchewan
- Full-time
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Carman, MB
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 2 hours ago
R
Administrative Assistant
RBC
Timmins, ON
- Full-time
By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering…

Manulife

Elite Inforce Case Coordinator

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$51,975.00 CAD - $86,625.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $51,975.00 CAD - $86,625.00 CAD
Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Manulife’s Insurance business unit is a leading provider of investment and insurance solutions that meet the diverse financial needs of Canadian families. In collaboration with independent Financial Advisors across the country, we offer a suite of innovative wealth and protection solutions, including: segregated funds, mutual funds, annuities, guaranteed interest contracts, individual life insurance and one of the most comprehensive living benefit portfolios in the industry which includes critical illness, long-term care and disability products.

Manulife’s Individual Insurance team currently has an opportunity for an Elite Case Coordinator.

The primary responsibility is to provide pro-active support to our Corporate Account, National Account and Independent Advisor offices, as well to liaison with internal departments to ensure new life insurance applications are processed in a timely and efficient manner.

Position Responsibilities:

Build one-to-one relationships with their assigned branches by being a consistent point of contact for them during the life of the policy;
Pro-actively follow-up on all pending cases to ensure service standards are being met;
Anticipate the needs of their customers and perform outbound calls, e-mails or any notifications to keep them informed of the details that are important to them;
Assume ownership of the files assigned, understand any urgency and assist to solve the problems that may prevent a file from moving through the process as quickly as possible.

Required Qualifications:

Exhibit excellent communication skills, both oral and written, and demonstrate proven customer service experience with the ability to interact effectively and professionally with all levels of management. Be a team player with strong interpersonal skills.

Preferred Qualifications:

Must be adaptable and capable of handling ongoing change management. Possess the ability to research, identify problems, and contribute to finding solutions, including recognizing when to escalate exceptions to provide superior service.
Demonstrate the ability to influence, convince, direct, and persuade others effectively.
Show exceptional organizational skills and attention to detail.
Knowledge of individual life insurance terminology and products is considered an asset.
Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Ontario, Waterloo, 500 King Street North

Working Arrangement

Hybrid

Salary range is expected to be between

$51,975.00 CAD - $86,625.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Elite Case Coordinator builds relationships with assigned branches to provide proactive support for life insurance applications. They manage pending cases, perform outbound communications, and resolve issues to ensure efficient file processing.

Requirements

Candidates must possess excellent communication skills, strong interpersonal abilities, and proven customer service experience. Adaptability, organizational skills, and knowledge of life insurance products are highly preferred.

Skills

Customer service
Communication skills
Relationship building
Problem solving
Organizational skills
Attention to detail
Change management
Interpersonal skills
Life insurance terminology
Conflict resolution
Time management
Professionalism

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Life insurance
Case management
Financial services
Wealth solutions
Protection solutions
Segregated funds
Mutual funds
Annuities
Guaranteed interest contracts
Living benefits
Critical illness
Long-term care
Disability products
Corporate accounts
National accounts
Independent advisors
Change management
Customer support
Relationship management
Insurance applications

Report this job