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Added 2 hours ago
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…friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face…
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Added 18 hours ago
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Added 18 hours ago
Seasonal Retail Associate
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Commerce Analyst 2 - Insurance
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Internal candidates should contact Human Resources Representative listed on the job posting with questions.
Added 24 days ago
Radiology Technologist II, X-Ray (Signing Bonus Available)
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Added 1 day ago
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About the role - Technical Services Representative, WebGen (Sudbury, ON)
Added 1 day ago
Senior Mechanical Estimator
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…to the hiring or placement of a candidate unless a written service agreement has been established and executed between a duly authorized representative of WorleyCord LP and the…
Added 6 days ago
Full-Stack Software Engineer
Manulife
Toronto, ON · Waterloo, ON
Full-time
Produce technical documentation, integration specifications, and solution designs while contributing to engineering best practices.
Added 1 day ago
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Added 6 days ago
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Added 4 days ago
Trading Enablement Specialist
BMO
Toronto, ON · FCP
Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 19 days ago
Bilingual Customer Service Representative (ENG/FR)
Loblaw Companies Limited
Winnipeg, MB
Full-time
Position Overview: We are currently seeking a highly motivated and bilingual (English / French) Customer Service Representative to join our team.

Manulife

Full-Stack Software Engineer

Toronto, ON, Canada
Waterloo, ON, Canada

Pay: $86,100.00 CAD - $136,100.00 CAD
Job type: Full-time
Apply by: Sep 23, 2026
Posting language: English
Posted: Sep 15, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Virtual Assistant team within John Hancock US Technology is transforming how customers, advisors, and operations teams interact across digital channels. As a Full-Stack Software Engineer, you will build and enhance intelligent customer experiences powered by conversational AI, cloud technologies, and modern software engineering practices. This role offers an opportunity to work on highly visible digital products, collaborate with cross-functional teams, and help shape the future of AI-driven customer engagement. You'll contribute to scalable, secure, and customer-focused solutions that support the next generation of omni-channel experiences.

Position Responsibilities

Design, develop, and enhance Virtual Assistant and conversational AI solutions supporting customer servicing experiences.
Develop scalable applications and APIs using C#, .NET Core, ASP.NET, REST services, and microservices architecture.
Build and maintain responsive user interfaces using modern front-end technologies such as React.
Design and deploy cloud-native solutions leveraging Microsoft Azure services.
Collaborate with product owners, architects, UX designers, and engineering teams to deliver innovative digital solutions.
Implement CI/CD pipelines, automated testing, DevSecOps practices, and application monitoring.
Produce technical documentation, integration specifications, and solution designs while contributing to engineering best practices.

Required Qualifications

2+ years of software engineering experience.
2+ years of hands-on experience developing applications using C# and .NET technologies.
Experience developing and consuming REST APIs and microservices.
Experience designing and implementing applications on Microsoft Azure.
Experience with modern front-end technologies such as JavaScript, React, or similar frameworks.
Experience working with SQL Server, Azure SQL, or related database technologies.
Experience with CI/CD pipelines using Azure DevOps, GitHub, or similar tools.
Strong communication, collaboration, and problem-solving skills.

Preferred Qualifications

Experience building or supporting Virtual Assistants, Conversational AI, Chatbots, or Digital Assistant platforms.
Experience with Microsoft Copilot Studio, Azure AI Services, Azure OpenAI, Dialogflow, Amazon Lex, or similar technologies.
Knowledge of Generative AI, Natural Language Processing (NLP), and Large Language Models (LLMs).
Experience with event-driven architectures and enterprise integrations.
Experience within financial services, insurance, healthcare, banking, or other regulated industries.
Microsoft Azure certifications or other cloud certifications.
AWS skills are nice to have

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,100.00 CAD - $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

Design, develop, and enhance Virtual Assistant and conversational AI solutions using C#, .NET, and cloud-native technologies. Collaborate with cross-functional teams to build scalable, secure, and customer-focused digital experiences.

Requirements

Requires at least 2 years of software engineering experience with C#, .NET, and REST APIs. Candidates must have hands-on experience with Microsoft Azure and modern front-end frameworks like React.

Skills

C#
.NET Core
ASP.NET
REST APIs
Microservices
React
JavaScript
Microsoft Azure
SQL Server
Azure SQL
CI/CD
Azure DevOps
GitHub
Conversational AI
Generative AI
NLP

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Full-Stack Software Engineer
Conversational AI
Cloud Technologies
C#
.NET Core
ASP.NET
REST Services
Microservices
React
Microsoft Azure
CI/CD
DevSecOps
SQL Server
Azure SQL
Azure DevOps
GitHub
Virtual Assistants
Chatbots
Generative AI
NLP
Large Language Models
Event-driven Architecture
Financial Services
Insurance
Software Engineering
API Development
Cloud-native
Automated Testing
Application Monitoring
Digital Products

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