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Added 20 mins ago
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Mechanical Designer, Mining
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- Full-time
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Added 1 hour ago
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Manulife

Global Digital Product Manager

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 13, 2026

Original job description

The Global Digital Product Manager is responsible for the execution on product strategy/roadmap for our Global Corporate website, and the Adobe Experience Manager components that act as the foundation for all Manulife Investment Management’s digital properties. The Manager will work with business partners & internal/external design & development teams to implement and iterate them. This role will initiate and prioritize projects that drive excellent customer experience, and generate business value!

Position Responsibilities:

Lead the redesign of Manulife Investment Management’s global corporate website, and continue to evolve it to ensure it has clear objective, and delivers value as part of the overall Manulife digital ecosystem
Drive the strategy and the execution of Manulife Investment Management’s Adobe Experience Manager components, the foundation of our digital experience. You will work with stakeholders and partners to implement AEM components that elevates our client experience, and drive customer engagement with our digital offerings
Lead the strategy of global shared digital platforms, identify areas of opportunity to leverage platforms across regions to improve digital experience, and drive efficiency
Clearly present product concepts, roadmap, and delivery timeline to business stakeholders
Take product enhancements and new product launches from start to finish thinking through each detail and delivering solid results, collaborating with cross functional teams for every stage of product development
Manage Program Backlog and other means to achieve and maintain targeted business objectives.
Champion user-centric design, leveraging user feedback from various channels, competitive analysis, and technology trends to facilitate building advisor-centric products
Work with stakeholders on responding to bugs and critical customer facing issues.
Managing and updating the team backlog with quality grooming.
Act as a Business Process owner within the Agile development process.
Work with internal teams on performing analysis and generating requirements, evaluate the feasibility and technical alternatives, prioritize and generate a deliverable
Proven ability to understand customers' operations and business drivers and translate them into product requirements.
Always work with the teams to ensure value delivery, and ensure an adoption strategy is in place.
Responsible to identify and carefully consider which activities will produce the most business value
Overall experience of 6-8 years with 4+ years of web content management system
Knowledge in AEM foundational concept
Knowledge on latest AEM features
Vendor relationship management

Required Qualifications:

Bachelors Degree
10+ years experience
Working knowledge of financial services products, sales cycle and market
Ability to manage key performance indicators (KPI’s) and leverage reporting data to provide insight to the business and make strategic business recommendations
Exceptional communication and presentation skills
Ability to conduct user/design research or work closely with design researchers
Ability to understand and navigate the challenges inherent in a larger organization while staying productive, creative, and engaged

When you join our team

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see

If you are applying to this role in Massachusetts, please note the salary range is $128,550 - $222,820 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Global Digital Product Manager leads the strategy and execution of the corporate website and Adobe Experience Manager components to drive customer engagement. They collaborate with cross-functional teams to manage the product roadmap, prioritize the backlog, and ensure the delivery of high-value digital experiences.

Requirements

Candidates must possess a bachelor's degree and over 10 years of professional experience, including at least 4 years in web content management systems. Strong knowledge of AEM, financial services, and the ability to manage KPIs and stakeholder relationships are essential.

Skills

Adobe Experience Manager
Product management
Digital strategy
Web content management
Agile development
Stakeholder management
Product roadmap
User-centric design
Vendor management
KPI management
Data analysis
Financial services
Digital ecosystem
Project execution
Requirements gathering

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Adobe Experience Manager
AEM
Product Management
Digital Strategy
Web Content Management
Agile
Product Roadmap
User-Centric Design
Vendor Relationship Management
KPIs
Financial Services
Digital Ecosystem
Backlog Grooming
Stakeholder Management
Business Process Owner
Data Analytics
Customer Experience
Digital Platforms
Requirement Analysis
Market Research

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