Find work in Canada.

545,929 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
S
Coating/Painting & Welding Inspector
SGS
Toronto, ON
- $50 to $55 CAD / hour
- Contract
Undertake coating inspections in fixed coating facilities (shops) as well as complex industrial field environments (oil and gas, petrochemical, refining, marine, and bridge structures)
Added 13 mins ago
M
Commissioned Alberta Land Surveyor (ALS)
McElhanney
Grande Prairie, AB
- Full-time
Based in Western Canada for over 110 years, McElhanney offers innovative and practical engineering, surveying, mapping, planning, landscape architecture, and environmental services. As a…
Added 13 mins ago
S
Coating/Painting & Welding Inspector
SGS
Toronto, ON
- $50 to $55 CAD / hour
- Contract
Undertake coating inspections in fixed coating facilities (shops) as well as complex industrial field environments (oil and gas, petrochemical, refining, marine, and bridge structures)
Added 13 mins ago
S
Coating/Painting & Welding Inspector
SGS
Hamilton, ON
- $50 to $55 CAD / hour
- Contract
Undertake coating inspections in fixed coating facilities (shops) as well as complex industrial field environments (oil and gas, petrochemical, refining, marine, and bridge structures)
Added 13 mins ago
S
Coating/Painting & Welding Inspector
SGS
Hamilton, ON
- $50 to $55 CAD / hour
- Contract
Undertake coating inspections in fixed coating facilities (shops) as well as complex industrial field environments (oil and gas, petrochemical, refining, marine, and bridge structures)
Added 13 mins ago
M
Division Manager – Environmental Services, Site Assessment & Remediation
McElhanney
Victoria, BC
- Full-time
Based in Western Canada for over 110 years, McElhanney offers innovative and practical engineering, surveying, mapping, planning, landscape architecture, and environmental services. As a…
Added 13 mins ago
N(
Program Assistant (Temporary), School of Health & Life Sciences
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Team Player: Collaborate effectively with cross-functional teams. Be an outward-facing representative of our programs, fostering positive relationships with staff, students and stakeholders.
Added 43 mins ago
BH
Property Representative 2 (Interconnections and Site C)
BC Hydro
Vancouver, BC
- $104,800 to $112,800 CAD / year
- Full-time
…proud to be ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity…
Added 43 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Ottawa, ON
- Full-time
The duties and responsibilities listed below are representative but not all-inclusive:
Added 43 mins ago
Project Engineer
Shell
Scotford, AB
Shell Canada is seeking for a Project Engineer to join their Shell Scotford Refinery and Chemicals.
Added 43 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Ottawa, ON
- Full-time
The duties and responsibilities listed below are representative but not all-inclusive:
Added 43 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Ottawa, ON
- Full-time
The duties and responsibilities listed below are representative but not all-inclusive:
Added 43 mins ago
S
Account Development Representative II
Samsara
Ottawa, ON · Kanata, ON
- Full-time
…infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at…
Added 43 mins ago
S
Account Development Representative II
Samsara
Calgary, AB
- Full-time
…infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at…
Added 43 mins ago
S
Account Development Representative II
Samsara
Ottawa, ON
- Full-time
…infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at…
Added 43 mins ago
Y
B2B Outbound SDR - Sales Development Representative
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
Bachelor’s degree or equivalent experience in Sales, Sales Development, or a related field, preferably in SaaS or technology solutions.
Added 43 mins ago
S
Account Development Representative II
Samsara
Quebec, QC
- Full-time
…infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at…
Added 58 mins ago
NA
Program Assistant (Temporary), School of Health & Life Sciences
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Team Player: Collaborate effectively with cross-functional teams. Be an outward-facing representative of our programs, fostering positive relationships with staff, students and stakeholders.
Added 1 hour ago
C
Customer Service Representative - Parts Services (On-Site)
Concentrix
Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 1 hour ago
B
Manager Crisis, resiliency & travel security program
Bombardier
Mississauga, ON
- Full-time
You have a university degree in emergency and crisis management and at least 15 years of relevant experience in the field of emergency management.
Added 1 hour ago
WM
Territory Sales Representative
Williams Machinery
Surrey, BC
- Full-time
If you thrive on prospecting, enjoy being out in the field, and want your performance to drive your earning potential, we have a place for you.
Added 1 hour ago
HP
HPC & AI Software - Engineering Resolution Engineer
Hewlett Packard Enterprise
Mississauga, ON
- $118,500 to $168,500 CAD / year
- Full-time
…have - whether you want to become a knowledge expert in your field or apply your skills to another…
Added 1 hour ago
HP
Terittory Account Manager - Networking
Hewlett Packard Enterprise
Calgary, AB
- Full-time
…Prairies) which included a being an expert in the networking field; being a mentor of selling strategies and designing sales…
Added 1 hour ago
PC
Manager Retail Technology Projects
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
…Procurement, Contracts, Legal, Finance, technology partners, field technicians, and third-party vendors. In addition to overall portfolio leadership, this role directly manages strategic…
Added 1 hour ago
Field Operations / Agronomy Operations Intern (Portage La Prairie)
Simplot
Portage la Prairie, MB
This role will work for and support Group Field Operations Raw Procurement Manager, Field Representative, and Raw Planner/Scheduler in the area of supporting the procurement of potatoes and…

Manulife

GLOBAL KNOWLEDGE , TRAINING AND DEVELOPMENT LEAD

Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$59,100.00 CAD - $98,500.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $59,100.00 CAD - $98,500.00 CAD
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

The Global Knowledge Training and Development Lead plays a key role in enabling employees and service teams with the information, resources, and learning experiences needed to effectively navigate programs, processes, and services.

This role supports the governance, adoption, and continuous improvement of employee-facing knowledge while leading learning, readiness, and capability-building initiatives across Global People Services (GPS). The role helps ensure employees have access to accurate, accessible, and effective knowledge resources, while supporting the development of the skills and capabilities required to successfully adopt new processes, technologies, and ways of working.

Working closely with content owners, subject matter experts, and operational teams, the Knowledge Governance & Training Lead identifies opportunities to improve employee experience, self-service effectiveness, service delivery, and operational outcomes through effective knowledge and learning solutions. The role supports governance activities, business readiness, stakeholder enablement, and continuous improvement efforts that help drive organizational capability and long-term success.

Position Responsibilities

Enterprise Knowledge Governance

Support the governance, quality, and continuous improvement of employee-facing knowledge content and related processes.

Review and monitor knowledge assets to ensure alignment with established quality, accessibility, publishing, and governance standards.
Conduct content audits and support content lifecycle activities including reviews, feedback management, maintenance, and continuous improvement.
Provide guidance and coaching to content owners and authors on knowledge management standards, best practices, and content quality expectations.
Develop and maintain governance documentation, templates, job aids, and supporting resources.
Monitor knowledge performance metrics and identify opportunities to improve content quality, consistency, and user experience.

Support onboarding and enablement of content owners, authors, and approvers by providing training, guidance, and ongoing support related to knowledge management processes and standards.

Learning, Readiness & Capability Development

Design, develop, maintain, and deliver learning programs and resources that support Global People Services colleagues and stakeholders.
Support the adoption of new processes, technologies, and service delivery models through effective learning, readiness, and enablement strategies.
Facilitate engaging virtual and in-person training sessions and workshops.
Conduct learning needs assessments and recommend solutions that address capability gaps and business requirements.
Support operational readiness, system implementations, process improvements, and change initiatives through effective learning strategies.

Assess learning effectiveness using participant feedback, operational insights, and business outcomes, and identify opportunities to enhance capability-building and readiness programs.

Required Qualifications

Experience in knowledge management, learning and development, training, HR operations, or a related field.
Experience creating, maintaining, reviewing, or supporting knowledge content, operational procedures, documentation, or reference materials.
Experience applying content governance standards, quality review processes, or knowledge management practices.
Experience designing, developing, and delivering training programs and learning materials for diverse audiences.
Strong facilitation, presentation, and communication skills with the ability to translate complex information into clear and user-friendly content.
Experience collaborating with subject matter experts and stakeholders to develop knowledge and learning solutions.
Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.

Preferred Qualifications

Experience supporting employee services, HR, shared services, or operational environments.
Experience with ServiceNow, SharePoint, or similar knowledge management platforms.
Experience developing digital learning using tools such as Articulate Storyline, Rise, or similar technologies.
Knowledge of adult learning principles and instructional design best practices.
Experience supporting global training programs, organizational readiness, or change enablement initiatives.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$59,100.00 CAD - $98,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The lead is responsible for governing employee-facing knowledge content and ensuring its quality, accessibility, and continuous improvement. They also design and deliver learning programs to support operational readiness, system adoption, and capability building across Global People Services.

Requirements

Candidates must have experience in knowledge management, training, or HR operations, along with strong facilitation and project management skills. Proficiency in content governance, instructional design, and collaboration with subject matter experts is essential for success in this role.

Skills

Knowledge management
Learning and development
Training facilitation
HR operations
Content governance
Instructional design
Project management
Stakeholder management
ServiceNow
SharePoint
Articulate Storyline
Rise
Adult learning principles
Change enablement
Operational readiness
Communication skills

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension plan
Global share ownership plan
Financial education and counseling
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Knowledge Management
Training and Development
HR Operations
Content Governance
Instructional Design
ServiceNow
SharePoint
Articulate Storyline
Rise
Adult Learning
Change Management
Operational Readiness
Capability Building
Project Management
Stakeholder Enablement
Employee Experience
Global People Services
Financial Services
Hybrid Work
Quality Assurance

Report this job