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Added 1 min ago
GB
B2B Sales Representative (Onsite - Winnipeg)
GroupHEALTH Benefit Solutions
Winnipeg, MB
- Full-time
As a B2B Sales Representative, you will engage with prospects nationwide through phone and video meetings, showcasing the unparalleled GroupHEALTH employee benefits solutions. Supported by…
Added 1 min ago
RP
Driver
Rexall Pharmacy Group Ltd.
Chatham-Kent, ON · Wallaceburg, ON
- Full-time
Valid Provincial Driver License required
Added 1 min ago
FC
Sr Cust Service Rep/Station
FedEx Canada
Woodbridge, ON
- Full-time
Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment
Added 1 min ago
GF
Customer Service Representative (Motivator) - Calgary Trinity Hills at Olympic Park
GoodLife Fitness
Calgary, AB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 min ago
GSE Maintenance Specialist
Westerkirk
Calgary, AB
Added 1 min ago
D
Personal Finance Advisor
Desjardins
Saint-Marc-des-Carrières, QC · Saint-Ubalde, QC · Caisse Desjardins de l'Ouest de Portneuf
- Full-time
Mutual fund representative certificate, Autorité des marchés financiers
Added 1 min ago
D
Personal Finance Advisor
Desjardins
Saint-Marc-des-Carrières, QC · Saint-Ubalde, QC · Caisse Desjardins de l'Ouest de Portneuf
- Full-time
Mutual fund representative certificate, Autorité des marchés financiers
Added 1 min ago
D
Client Financial Services Agent
Desjardins
Gatineau, QC · Caisse Desjardins de Hull-Aylmer
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 1 min ago
CK
Part Time Overnight Customer Service Representative
Circle K
Moncton, NB
- Part-time
Night shift premium
Added 1 min ago
GH
Biomedical Field Service Representative
GE HealthCare
Windsor, ON · Mississauga, ON
- Full-time
“Fully vaccinated” means that any such person must have received two doses of a COVID-19 vaccination approved by Health Canada · The second dose of vaccine must have been administered at least 14 clear days before commencing employment
Added 1 min ago
AA
Store Driver
Advance Auto Parts
Trenton, ON
- $17.95 to $18.85 CAD / hour
- Part-time
Must have a valid driver's license with an acceptable driving record
Added 17 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Kingston, ON
- $18 CAD / hour
- Part-time
Added 17 mins ago
GO
Program and Case Manager
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
The Government of Nunavut is committed to creating a representative workforce; therefore, priority will be given to Nunavut Inuit who self-identify as being enrolled under the Nunavut…
Added 17 mins ago
M
GRO – Marketing & Strategy
Manulife
Toronto, ON
- Full-time
Added 17 mins ago
P
Software Engineer
PocketHealth
Toronto, ON
- Full-time
…only be achieved with a team of diverse perspectives that is representative of the Patient & Provider communities we…
Added 17 mins ago
SB
Customer Service Representative
Sleeman Breweries Ltd.
Delta, BC · Vancouver, BC
- Full-time
Our story is about more than great beverages, it’s about people, pride, and progress. As a Customer Service Representative, you will support direct delivery customers by coordinating orders…
Added 17 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 17 mins ago
Reception & Office Assistant
HealthCareersInSask.ca
Lloydminster, SK
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 17 mins ago
B
Cleaner
BGIS
London, ON
- Part-time
Must have a valid Class G license (may be required)
Added 30 mins ago
S
Branch Manager - Level I
SASCU
Sicamous, BC
- Full-time
Registered as a mutual funds representative or willing to obtain license within a three-month period.
Added 30 mins ago
CC
Coordinator, Materials Management
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 30 mins ago
CC
Mechanical Planner, Maintenance
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 30 mins ago
RP
Temporary Customer Service Representative - Royal Bank Plaza
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 30 mins ago
GC
Site Administrator – 2-Month Contract Position
Greenwin Corp.
Toronto, ON
- Contract
Added 30 mins ago
RP
Temporary Customer Service Representative (Weekends) - Maple Leaf Square
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…

Manulife

GRO – Marketing & Strategy

Toronto, ON, Canada

$62,850.00 CAD - $104,750.00 CAD · Full-time

Apply on manulife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $62,850.00 CAD - $104,750.00 CAD
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

As part of Manulife’s GRO Program, you’ll join the Global Digital Marketing team and gain hands-on experience supporting product strategy, operations, and customer experience initiatives. You’ll work alongside product, design, and CX leaders to support intake and governance activities, develop guidance and process documentation, and contribute to research and synthesis that informs experience strategy. This role offers the opportunity to learn how global digital products and experiences are shaped, communicated, and scaled across a complex organization.

Position Responsibilities:

Support product strategy and intake: Partner with the Product Manager to support the intake process, helping communicate proposed solutions, gather feedback and prepare materials for review and approval by the GDS community.
Support product operations: Maintain and author product guidance, process documentation and supporting materials under the guidance of senior team members, helping make GDS processes clear and easy for teams to follow.
Contribute to CX strategy: Support Global Digital CX initiatives through desk research, competitive and industry research, and synthesis of findings to identify customer experience opportunities and inform strategy.
Turn information into insights: Help organize and synthesize inputs from research, stakeholders and product activities into clear presentations, summaries and recommendations for internal audiences.
Collaborate and learn across teams: Work alongside product, design, engineering and business partners across GDS and Global Digital, gaining hands-on experience in how digital products and experiences are developed and scaled within a global organization.

Required Qualifications:

Post-secondary degree in business, marketing, design, communications, or a related field.
Strong written and verbal communication skills, with the ability to organize information and communicate ideas clearly.
Demonstrated research, analytical, and problem-solving skills, with the ability to synthesize information into clear insights.
Strong organizational skills and attention to detail, with the ability to manage multiple activities and collaborate with others.

Preferred Qualifications:

Exposure to product management, digital strategy, customer experience, design, or digital marketing through internships, coursework, or project experience.
Experience conducting desk research, competitive research, or synthesizing qualitative information.
Familiarity with tools such as Figma, Miro, Jira, Confluence, or similar collaboration and product tools.
Interest in digital products, customer experience, and how experiences are developed and scaled across an organization.
Comfortable working collaboratively with cross-functional teams and learning in a complex, global environment.

When you join our team:

As part of our global team, we’ll support you in shaping the future you want to see.
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Base salary range is expected to be between

$62,850.00 CAD - $104,750.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply on manulife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

You will support product strategy, operations, and customer experience initiatives within the Global Digital Marketing team. This involves managing intake processes, creating process documentation, and synthesizing research to inform digital product strategy.

Requirements

Candidates must hold a post-secondary degree in business, marketing, design, communications, or a related field. Strong analytical, research, and communication skills are required, along with the ability to collaborate effectively in a global, cross-functional environment.

Skills

Product strategy
Digital marketing
Customer experience
Process documentation
Research
Analytical skills
Problem-solving
Written communication
Verbal communication
Organizational skills
Attention to detail
Stakeholder management
Figma
Miro
Jira
Confluence

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Product Strategy
Digital Marketing
Customer Experience
Product Operations
Governance
Research
Synthesis
Figma
Miro
Jira
Confluence
Digital Products
Cross-functional Collaboration
Global Organization
Data Analysis
Competitive Research
Process Documentation
Stakeholder Engagement
Financial Services
Manulife
John Hancock

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Work requirements

Jobs in Canada