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Added 13 mins ago
ZS
Senior Business Systems Analyst
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Requirements elicitation, requirements gathering, functional decomposition, process modeling, business rules, functional specifications, acceptance criteria.
Added 14 mins ago
AA
Business Systems Analyst
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
The Business Systems Analyst bridges business processes, people, data, reporting, and systems by defining business requirements, analyzing current-state and future-state workflows,…
Added 28 mins ago
T
IT Operations Analyst IV
TD
Toronto, ON
- Full-time
May support the design, review, and integration of all application requirements, including functional, security, integration, performance, quality, and operations
Added 28 mins ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
Translate business requirements into detailed functional specifications taking into account non-functional requirements
Added 28 mins ago
QA Manager
Teifi Digital
Vancouver, BC
Define standards and templates for test case creation, ensuring QA Analysts produce cases that thoroughly cover functional requirements, edge cases, and user journeys.
Added 42 mins ago
S
Senior Business Analyst
SPECTRAFORCE
Toronto, ON
- Contract
Position Title: Product Business Analyst – Post Trade
Added 42 mins ago
CP
Enterprise Solutions Analyst
Canadian Partnership Against Cancer
Toronto, ON · Greater Toronto Area, Canada
- $80,624 to $109,080 CAD / year
- Full-time
The Enterprise Solutions Analyst supports the Finance & Corporate Services Division in supporting projects and initiatives to achieve organizational priorities. Reporting to the Manager,…
Added 44 mins ago
VF
Sr. Analyst, Business Intelligence
Village Farms International
Montreal, QC
- Full-time
Added 58 mins ago
Senior Financial Analyst
Bell
Toronto, ON
The Financial Analyst reports to the Senior Manager, Product Management, within the Wireless team and provides financial insight that supports product, operational, and investment decisions.
Added 58 mins ago
SAP Functional Analyst S/4 HANA P2P
BRP
Montreal, QC
We are looking for a Senior SAP MM/PP Analyst with proven expertise in both SAP ECC and SAP S/4HANA environments. This role requires a professional who not only has deep functional and…
Added 1 hour ago
M
Senior IT Business Analyst (Insurance)
Marsh
Toronto, ON
- Full-time
Conduct functional and system integration testing to validate solutions and troubleshoot issues for timely resolution.
Added 1 hour ago
MS
Senior Business Analyst
MSZ Systems
Toronto, ON · Greater Toronto Area, Canada
- Contract
Develop business, functional, non-functional, and system requirements.
Added 1 hour ago
B
Business Analyst
BGIS
Calgary, AB
- Full-time
Acting as a strategic partner to Business Development, Operations, and Finance, the Business Analyst evaluates cost structures, margin targets, service assumptions, and market conditions to…
Added 1 hour ago
AE
Senior Analyst - Customer Marketing
American Express
Toronto, ON
- Full-time
…to bring structure, alignment, and momentum to complex cross-functional…
Added 1 hour ago
Training Business Analyst Sr
Dayforce
Canada
The Senior Business Analyst is a key member of the Government of Canada (GC) Training Delivery team, responsible for the analysis, reporting, systems, processes, and program coordination…
Added 1 hour ago
Bilingual Senior CRM Analyst - MS Dynamics
Nors
Quebec, QC · Mississauga, ON · Laval, Quebec, QC · Missisauga, Ontario, ON
The Senior CRM Analyst - MS Dynamics serves as the functional expert and hands-on owner of the MS Dynamics CRM platform for Nors Canada, combining strong configuration skills with some…
Added 1 hour ago
C
Business Systems Analyst, Winter 2027 Co-op
CIBC
Toronto, ON
- Full-time
Join our CIBC Technology Operations team as a Business Systems Analyst, in this Co-op role have a real impact in making our clients’ ambitions a reality! This is a great opportunity to be a…
Added 1 hour ago
SS
Vice President, Corporate Strategy
Sienna Senior Living
Markham, ON
- Full-time
…opportunities by bringing structure, analytical rigor, and cross-functional leadership to strategic…
Added 1 hour ago
RM
IT Business Analyst (ServiceNow)
REDPATH MINING
North Bay, ON
- Full-time
The IT Business Analyst role is to support the Business Applications team in the planning, design, development, and support of efficient business systems within core organizational…
Added 1 hour ago
RM
IT Business Analyst (ServiceNow)
REDPATH MINING
Vaughan, ON
- Full-time
The IT Business Analyst role is to support the Business Applications team in the planning, design, development, and support of efficient business systems within core organizational…
Added 1 hour ago
RI
SAP IBP Application Support Analyst
Raas Infotek
Calgary, AB
- Contract
Position : SAP IBP Application Support Analyst
Added 1 hour ago
Business Analyst II - Pharmacy Operations (Temporary - 18 month contract)
TELUS
Winnipeg, MB · Moncton, NB · Toronto, ON · Ottawa, ON · Vancouver, BC · Halifax, NS · St. John's, NL · Edmonton, AB · Calgary, AB
…Canada's pharmacy benefit management systems. As a Business Analyst II, you'll ensure that Health Canada-approved drugs, formularies, and DIN-based lists are current and precise, directly…
Added 1 hour ago
M
RQ11531 - Scrum Master - Intermediate
Maarut
Toronto, ON
- Contract
Business Analyst within a DevOps setting, bridging the gap between
Added 1 hour ago
M
Guidewire ClaimCenter Developer
Maarut
Montréal-Est, QC · Montreal /Quebec, Quebec
- Contract
part in functional and technical analysis, work breakdown and estimation, as
Added 1 hour ago
GT
Analyst, Business Planning and Analysis
Greater Toronto Airports Authority
Toronto, ON
- Full-time
As an Analyst, Business Planning & Analysis, you will:

Manulife

IT Business Analyst

Toronto, ON, Canada

$86,100.00 CAD - $136,100.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $86,100.00 CAD - $136,100.00 CAD
Job type: Full-time
Apply by: Oct 21, 2026
Experience: 8+ years of relevant experience in analytics, technology, or risk-related roles
Posting language: English
Posted: Oct 7, 2026

Original job description

The Risk Technology team at Manulife is seeking a seasoned data and analytics professional to help design and deliver innovative technology solutions that strengthen our Global Risk Management capabilities. In this role, you will shape how data, analytics, and workflow tools support critical risk functions across the enterprise - directly contributing to our mission of making decisions easier and lives better. You’ll have the opportunity to work on complex business problems, influence cross-functional stakeholders, and help modernize risk processes through cutting‑edge data and technology practices. This is an ideal opportunity for someone passionate about solving challenges with data and driving meaningful impact at scale.

Position Responsibilities:

Develop comprehensive business requirements, technical specifications, and documentation for Risk Technology initiatives.

Analyze complex data sets and partner with management to design innovative, data‑driven solutions.

Conduct cost/benefit analyses to support strategic decision‑making, budgeting, and resourcing.

Facilitate process reviews and identify training needs related to new system implementations or workflow enhancements.

Lead or collaborate in agile environments to deliver iterative business value and support acceptance testing standards.

Serve as an effective facilitator, communicator, and trainer for team members and business stakeholders.

Research, evaluate, and document business issues related to workflows, processes, and system design.

Required Qualifications:

8+ years of relevant experience in analytics, technology, or risk-related roles
Strong experience with SQL querying, data modeling, and building dashboards in BI tools (Qlik, Tableau, or Power BI)
Bachelor’s degree in Computer Science, Mathematics, Analytics, or related field (Master’s degree is an asset)
Expertise in system design, business analysis, and user acceptance testing
Excellent problem‑solving, verbal/written communication, facilitation, and stakeholder management skills
Solid understanding of Operational Risk and Regulatory Risk reporting methods
Experience in using AI assistance for expediting SDLC (e.g. Visual Studio Code, GitHub CoPilot, Claude Code)
Strong grounding in statistical analysis and data inference

Preferred Qualifications:

Experience with eGRC tool like Archer

Knowledge of agile project management methodologies and workflow design

Ability to influence and negotiate with stakeholders across functions and levels

Ability to translate complex business needs into technical solutions

Experience delivering training or writing technical tutorials

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,100.00 CAD - $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

Develop comprehensive business requirements and technical specifications for Risk Technology initiatives while analyzing complex data sets to design innovative solutions. Facilitate process reviews, lead agile delivery efforts, and serve as a communicator and trainer for business stakeholders.

Requirements

Requires 8+ years of experience in analytics, technology, or risk roles with strong proficiency in SQL, BI tools, and system design. Candidates must hold at least a bachelor's degree in a relevant field and possess solid knowledge of operational and regulatory risk reporting.

Skills

SQL
Data modeling
Qlik
Tableau
Power BI
Business analysis
User acceptance testing
Operational risk
Regulatory risk reporting
Statistical analysis
Data inference
Agile project management
Workflow design
Stakeholder management
System design
Technical documentation

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Risk Technology
Data Analytics
SQL
Qlik
Tableau
Power BI
Business Requirements
Technical Specifications
Cost/Benefit Analysis
Agile
User Acceptance Testing
Operational Risk
Regulatory Risk
Statistical Analysis
Data Inference
AI Assistance
SDLC
Visual Studio Code
GitHub CoPilot
Claude Code
eGRC
Archer
Workflow Design
Stakeholder Management
System Design
Data Modeling
Financial Services
Risk Management
Dashboarding
Process Review

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