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Added 6 mins ago
Agent Deployment Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
…Agents require hands-on execution, rigorous iteration, and deep technical delivery to reach enterprise-grade…
Added 6 mins ago
Staff AI Solutions Deployment Developer, Applied AI
Urban Ridge Supplies
Waterloo, ON
Full-time
8 years of experience in customer-facing technical roles (e.g., Solutions Architect, Forward Deployed Specialist, Principal Consultant) with a focus on enterprise systems.
Added 6 mins ago
Agent Deployment Engineer - Spanish Speaking
Urban Ridge Supplies
Toronto, ON
Full-time
…Agents require hands-on execution, rigorous iteration, and deep technical delivery to reach enterprise-grade…
Added 21 mins ago
Founding Forward Deployed Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
…FDE team operates, set internal playbooks, and figure out the technical roadmap as you navigate uncharted territory alongside our…
Added 21 mins ago
Software Engineer - Team Lead (Forward Deployed)
Urban Ridge Supplies
Mississauga, ON
Full-time
…sleeves when things get challenging. You’ll balance hands-on technical work with people management, ensuring both project success and team member…
Added 21 mins ago
AI Engineer
Urban Ridge Supplies
Guelph, ON
Full-time
Provide technical support and troubleshooting for deployed AI solutions.
Added 21 mins ago
Principal Developer Support Engineer - Builder Experience
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$140,000 to $192,500 CAD / year
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Added 21 mins ago
Senior Software Developer, Full Stack, Applied AI Agent Studio
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Master's degree or PhD in Computer Science or related technical field.
Added 21 mins ago
Forward Deployed Engineering Lead (TOR)
Urban Ridge Supplies
Toronto, ON
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…to understand their onboarding needs, scope and prioritize technical solutions, and build the end-to-end systems that get customers integrated with Doppel’s core offerings. You'll lead the…
Added 21 mins ago
AI Native Engineer
Urban Ridge Supplies
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You'll architect the automated version, build it, and then own it in production: tracking KPIs, managing evals after model changes, and continuously improving.
Added 21 mins ago
Founding Forward Deployed Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
…FDE team operates, set internal playbooks, and figure out the technical roadmap as you navigate uncharted territory alongside our…
Added 21 mins ago
Senior Engineer, Applied AI
Urban Ridge Supplies
Toronto, ON
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Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate…
Added 21 mins ago
Agent Deployment Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
…Agents require hands-on execution, rigorous iteration, and deep technical delivery to reach enterprise-grade…
Added 21 mins ago
Senior AI Engineer, IT Solutions 1
Urban Ridge Supplies
Toronto, ON
Full-time
…will be a key liaison between business stakeholders and the technical AI team, translating complex business challenges into scalable artificial intelligence and machine learning solutions.…
Added 21 mins ago
Senior Applied AI Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
drive business value in Wealth Management. This role blends deep technical expertise with financial domain knowledge, collaborating with
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AI Platform Engineering Lead
Urban Ridge Supplies
Toronto, ON
Full-time
The role works closely with AI Forward Deployed Engineers and other technical teams to connect AI workloads to governed enterprise data, ensuring every deployed agent and model is…
Added 21 mins ago
Technical Architect - AI
Urban Ridge Supplies
Toronto, ON
Full-time
Title – Deployment Strategist/Technical Architect(AI)
Added 21 mins ago
Staff Software Engineer / Architect - AI, CoCounsel FDE
Urban Ridge Supplies
Toronto, ON
Full-time
Thomson Reuters is looking for a Staff Software Engineer / Architect – AI to join our CoCounsel Forward Deployed Engineering team.
Added 21 mins ago
Specialist, AI Engineering
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Toronto, ON
Full-time
System & Data Integration: Architect and implement robust integrations between AI services and our core insurance platforms using API-first and microservices-based approaches. Design and…
Added 21 mins ago
AI Engineer
Urban Ridge Supplies
Kitchener, ON
Full-time
Provide technical support and troubleshooting for deployed AI solutions.
Added 21 mins ago
Senior AI Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
…models from scratch. As a senior member of the team, you'll take technical ownership of intelligent applications and automation tools that use LLMs to solve business problems, set best…
Added 21 mins ago
AI Inference Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
As a Forward Deployed Engineer at Baseten, you will partner directly with customers to architect, build, and deploy high-scale production AI applications on Baseten’s platform. You’ll own…
Added 21 mins ago
AI Solutions Architect (Senior and Principal)
Urban Ridge Supplies
Toronto, ON
Full-time
As a Senior or Principal engineer, you'll bring technical leadership to complex engagements, influence solution direction, mentor teammates, and help shape RAVL's growing AI engineering…
Added 21 mins ago
Principal Software Engineer / Architect – AI, CoCounsel FDE
Urban Ridge Supplies
Toronto, ON
Full-time
This is a highly technical, hands-on individual contributor role. You will work directly with customers, product teams, and engineers to understand difficult business and technical…
Added 21 mins ago
Principal Quality Architect
Urban Ridge Supplies
Toronto, ON
Full-time
This position is for a Principal Quality Architect who embeds directly with customers as a hands-on quality partner while also building production features. The role blends test engineering…

Manulife

Lead Technical Product Owner, Salesforce

Toronto, ON, Canada
Waterloo, ON, Canada

Pay: $113,260.00 CAD - $210,340.00 CAD
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 10+ years of experience in technology product development, software engineering, or enterprise application delivery.
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Manulife Operations, Marketing & Shared Services Technology plays a foundational role in Manulife's digital transformation, delivering innovative digital experiences that help customers engage with their financial services when, where, and how they choose. As a Lead Technical Product Owner, Salesforce, you will lead a team of Salesforce professionals while driving the design, delivery, and evolution of enterprise-scale Salesforce solutions. This is an opportunity to influence technology strategy, mentor talented engineers, and deliver high-impact solutions that support key business priorities across Manulife.

Position Responsibilities:

Lead the technical vision, architecture, and delivery of Salesforce solutions across Sales Cloud, Service Cloud, Marketing Cloud, and integrated enterprise platforms.
Provide leadership to a team of Salesforce developers, administrators, and technical specialists, fostering a culture of collaboration, innovation, and continuous improvement.
Partner with business stakeholders, architects, and engineering teams to translate business objectives into scalable technical solutions.
Drive solution design, integration strategy, release planning, and technical governance across Salesforce and related applications.
Create and maintain architecture, solution design, and technical documentation to support enterprise delivery standards.
Provide hands-on technical guidance, coaching, and mentorship to development teams while ensuring adherence to best practices and coding standards.
Review and implement new Salesforce features and platform capabilities to enhance business outcomes and user experiences.
Support enterprise DevOps practices, release management processes, source control, and deployment methodologies.
Conduct architecture reviews, risk assessments, and solution evaluations to ensure scalability, security, and long-term maintainability.
Collaborate with technology leaders to define roadmaps and support large-scale transformation initiatives.

Required Qualifications:

10+ years of experience in technology product development, software engineering, or enterprise application delivery.
Extensive experience designing, implementing, and supporting solutions on the Salesforce platform, including Sales Cloud and Service Cloud.
Demonstrated experience leading technical teams and providing guidance to developers, engineers, and solution delivery teams.
Strong expertise in Salesforce solution design, architecture, systems integration, and enterprise application delivery.
Experience with Salesforce Apex, Lightning Components, Visualforce, APIs, and modern Salesforce development practices.
Experience with source control systems such as Git and CI/CD release management processes.
Strong understanding of Agile delivery methodologies and tools such as Jira and Confluence.
Excellent communication, stakeholder management, and leadership skills.
Ability to support Manulife's hybrid work model, including attendance in the GTA or Waterloo office three days per week.

Preferred Qualifications:

Salesforce Platform Developer I certification.
Additional Salesforce certifications such as Sales Cloud, Service Cloud, Application Architect, System Architect, Platform Developer II, or Technical Architect.
Experience in Financial Services, Insurance, Banking, or other regulated industries.
Experience leading enterprise-scale transformation or modernization initiatives.
Familiarity with Salesforce Marketing Cloud and Marketing Cloud Connector capabilities.
DevOps experience within large-scale technology organizations.
Experience developing and mentoring high-performing technical teams.
Experience supporting customer, operations, marketing, or shared services business functions.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113,260.00 CAD - $210,340.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Lead Technical Product Owner will direct the technical vision, architecture, and delivery of enterprise-scale Salesforce solutions across various clouds. They will also lead and mentor a team of Salesforce professionals while partnering with stakeholders to translate business objectives into scalable technical outcomes.

Requirements

Candidates must have 10+ years of experience in software engineering or enterprise application delivery with extensive expertise in the Salesforce platform. Strong leadership skills and experience in technical team management are required to drive transformation initiatives.

Skills

Salesforce
Sales Cloud
Service Cloud
Marketing Cloud
Apex
Lightning Components
Visualforce
APIs
Git
CI/CD
Agile
Jira
Confluence
Technical Leadership
Solution Architecture
DevOps

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Sales Cloud
Service Cloud
Marketing Cloud
Apex
Lightning Components
Visualforce
APIs
Git
CI/CD
Agile
Jira
Confluence
DevOps
Solution Architecture
Systems Integration
Enterprise Application Delivery
Financial Services
Insurance
Banking
Technical Governance
Release Management
Source Control
Digital Transformation
Platform Developer I
Application Architect
System Architect
Technical Architect
Marketing Cloud Connector
Software Engineering

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