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Added 10 mins ago
BH
Mgr, Bdgting & Frcstng
BC Housing
Burnaby, BC
- Full-time
Reporting to the assigned supervisor, the Manager, Budgeting & Forecasting is responsible for assessing results against budgets, estimates, and forecasts, analyzing variances, determining…
Added 10 mins ago
DG
Office Manager
Dexterra Group
Mississauga, ON
- Part-time
Reporting directly to the Regional Operations Director (ROD) or delegate, the Office Manager plans, organizes and evaluates the operation of financial and accounting departments alongside…
Added 10 mins ago
K
Warehouse Team Lead
Kaycan
Ottawa, ON
- Full-time
Reporting to the Branch Operations Manager, the Warehouse Team Lead will supervise warehouse collaborators and lead by example towards the achievement of goals through coaching, training…
Added 10 mins ago
MA
Library Resources and Access Manager
Mount Allison University
Sackville, NB
- Full-time
Reporting to the Dean of Libraries and Archives, the Library Resources and Access Manager leads a team of staff responsible for technical services, access services, & resource sharing. This…
Added 11 mins ago
C
Senior Manager, Project Design & Project Management
CertainTeed
Woodbridge, ON
- Full-time
Reporting to the General Manager, Decoustics, Wood, this role serves as a key integrator across Project Management, Operations, Estimating, and Product Development, ensuring client…
Added 11 mins ago
HG
Fund Admin - Associate Director
HC Global Fund Services, LLC
Toronto, ON
- Full-time
· Ensures accurate and timely preparation of monthly, quarterly, and annual reporting packages, including working papers and financial statements;
Added 24 mins ago
TU
Safety Planning Specialist
The University of British Columbia
Vancouver, BC
- $6,949.92 to $9,992.5 CAD / month
- Full-time
The Safety Planning Specialist reports to the Senior Manager, Threat Management Program, and assists with the administrative and operational management of the departmental objectives. This…
Added 24 mins ago
PG
Facility Manager – Grenfell, SK
Paterson Grain
Grenfell, SK
- Full-time
We are currently seeking a dynamic, hands-on individual to fill the role of Facility Manager at our Grain Elevator located in Grenfell, SK. Reporting to the Regional Manager, this position…
Added 40 mins ago
PM
Administrative Assistant
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Brandon, MB
- Full-time
Financial and Capital Budget and Variance Reporting Management
Added 40 mins ago
OC
Customer Support Representative II, Bilingual - OCI
Olympus Corporation
Richmond Hill, ON
- Full-time
…to maintain and expand understanding of order entry inquiry financial systems procedures and application and operate within the policy and procedure…
Added 40 mins ago
TH
Prév réap
The Home Depot Canada
Toronto, ON
- Full-time
Provide key reporting to Inventory Management, Merchandising, Logistics and Senior
Added 40 mins ago
LH
Coordinator
Lookout Housing and Health
Vancouver, BC
- Full-time
…shelter, and outreach programs. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the…
Added 40 mins ago
AD
Bilingual Billing Associate (English/French) (Barrie, ON)
Antech Diagnostics
Barrie, ON
- Full-time
Ability to handle confidential financial information with discretion.
Added 56 mins ago
EA
Treasury & P2P Manager
EarthDaily Analytics
Vancouver, BC
- $115,000 to $145,000 CAD / year
- Full-time
Reporting to the Corporate Controller and the Director of FP&A, this role also leads P2P-related month-end close activities, including AP cutoff, accruals, journal entries, reconciliations,…
Added 1 hour ago
A
Finance Operations Specialist, Sports Marketing
Altis
North Vancouver, BC
- $40 to $50 CAD / hour
- Contract
Enjoy opportunities to improve processes, build reporting tools and contribute to broader financial operations.
Added 1 hour ago
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(CAN) Asset Protection Associate (license required)
Walmart
Whitby, ON
- Part-time
Investigates incidents of financial and physical shrink and communicates findings to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention…
Added 1 hour ago
TH
Sr Forecast Analyst 1 Year Contract
The Home Depot
Canada
- Full-time
Provide key reporting to Inventory Management, Merchandising, Logistics and Senior
Added 1 hour ago
FT
Senior Workday Functional Specialist
Fanshawe Toronto@ILAC
London, ON
- Full-time
Reporting to the Director, Workday, the Senior Workday Functional Specialist - Student provides specialized functional and technical expertise in the support, configuration, maintenance,…
Added 1 hour ago
Coordinator
Lookout Housing and Health Society
Vancouver, BC
…shelter, and outreach programs. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the…
Added 1 hour ago
GO
Clerk 4
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Manager, Income Supplement Programs, the Adjudicator is responsible for reviewing and assessing applications for a variety of provincial income supplement programs and…
Added 1 hour ago
H
Workplace Project Manager
Harvey
Remote, Canada
- $76,000 to $114,000 CAD / year
- Full-time
- Remote
…and the opportunity for growth - personal, professional, and financial - is…
Added 1 hour ago
CC
Retail Store Manager
Canna Cabana
Edmonton, AB · Ellerslie, Edmonton, AB
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 1 hour ago
W
Tax Manager
W3Global
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
Reporting to the Director of Finance and Treasury, the Tax Manager is a senior finance professional responsible for leading the organization's tax function and supporting broader business…
Added 1 hour ago
PL
Nordic Spa Administrator
Pomeroy Lodging
Kananaskis, AB
- Full-time
Reporting to the General Manager, you will support financial administration, daily revenue reconciliation, payroll coordination and day-to-day administrative needs. If you enjoy working…
Added 1 hour ago
P
Tax Manager
PressReader
Richmond, BC
- $100,000 to $120,000 CAD / year
- Full-time
As a Tax Manager, you will be responsible for ensuring accurate and timely tax filings, supporting financial reporting requirements, managing transfer pricing documentation, and advising…

Manulife

Manager, Business Continuity Planning

Toronto, ON, Canada
Waterloo, ON, Canada

$86,100.00 CAD - $136,100.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $86,100.00 CAD - $136,100.00 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: Minimum 4+ years of experience in business continuity, operational resilience, risk management, disaster recovery, or a related discipline within a large and complex organization.
Posting language: English
Posted: Oct 9, 2026

Original job description

Join our Group Functions Technology team!

About the Role

Collaborate with our Business Continuity & Disaster Recovery team to help strengthen our ability to deliver critical services when they matter most. In this role, you will partner with business, technology, risk, and governance teams to advance operational resilience capabilities, support continuity planning and testing, and help ensure Manulife remains prepared to respond effectively to disruptions. This is an opportunity to influence enterprise-wide resilience practices while helping protect the services our customers, colleagues, and communities depend on every day.

Position Responsibilities:

Operational Resilience Partnership

Lead operational resilience and business continuity activities across assigned business areas while supporting alignment with Manulife's operational resilience framework.
Drive the continuous improvement of resilience capabilities, processes, and practices across the organization.
Collaborate with business and technology stakeholders to strengthen resilience readiness and safeguard critical operations during disruptive events.

Risk Management & Governance

Partner with project and business teams to identify, assess, and mitigate operational resilience risks throughout initiatives and transformation programs.
Ensure resilience considerations are incorporated into business decisions, projects, and operational processes.
Facilitate second-line and third-line reviews of resilience controls, practices, and program effectiveness.
Support compliance with internal policies and evolving regulatory expectations, including operational resilience requirements.

Continuity Planning & Testing

Lead the planning, coordination, execution, and reporting of business continuity and operational resilience testing exercises.
Review, maintain, and enhance Business Continuity Plans (BCPs) and related program documentation.
Facilitate resilience exercises, workshops, and scenario testing with business and technology teams.
Identify lessons learned and drive remediation activities that strengthen resilience readiness.

Stakeholder Partnership & Influence

Build strong relationships across business, technology, risk, and governance teams to advance resilience objectives.
Provide guidance, education, and support to stakeholders on resilience best practices, methodologies, and program requirements.
Communicate testing outcomes, risks, and recommendations to a variety of audiences, including senior leadership.

Required Qualifications:

Minimum 4+ years of experience in business continuity, operational resilience, risk management, disaster recovery, or a related discipline within a large and complex organization.
Strong understanding of business continuity and operational resilience principles, methodologies, and industry practices.
Experience developing, maintaining, and testing Business Continuity Plans and resilience frameworks.
Excellent verbal and written communication skills with the ability to facilitate discussions, deliver presentations, and influence stakeholders across all organizational levels.
Demonstrated ability to build strong relationships, collaborate effectively, and drive positive outcomes through influence.
Strong analytical, problem-solving, and organizational skills.

Preferred Qualifications:

University degree in a relevant field, or an equivalent combination of education, professional certifications, and related experience.
Professional Business Continuity certification (ABCP, CBCP, MBCI, MBCP, or similar) or equivalent practical experience.
Experience within financial services, insurance, banking, or another highly regulated industry.
Knowledge of OSFI operational resilience requirements is considered an asset.
Familiarity with resilience and governance platforms such as Fusion Risk Management, Archer, or similar tools.
Experience partnering with technology teams to support technology resilience, disaster recovery, service continuity, or operational resilience initiatives.
Strong proficiency with Microsoft Office applications and reporting tools such as Power BI.
Understanding emerging industry trends and regulatory expectations related to operational resilience.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,100.00 CAD - $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

Lead operational resilience and business continuity activities while partnering with stakeholders to strengthen readiness and mitigate risks. Facilitate testing exercises, maintain continuity plans, and ensure compliance with internal policies and regulatory expectations.

Requirements

Requires at least 4 years of experience in business continuity, operational resilience, or risk management within a complex organization. Candidates should possess strong analytical skills, excellent communication abilities, and experience with resilience frameworks and testing methodologies.

Skills

Business continuity planning
Operational resilience
Risk management
Disaster recovery
Governance
Stakeholder management
Project management
Testing and exercises
Regulatory compliance
Analytical skills
Problem-solving
Communication
Presentation skills
Microsoft Office
Power BI
Fusion Risk Management

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Business Continuity Planning
Operational Resilience
Risk Management
Disaster Recovery
Governance
Fusion Risk Management
Archer
Power BI
OSFI
Financial Services
Insurance
Banking
Regulatory Compliance
Scenario Testing
Business Continuity Plans
ABCP
CBCP
MBCI
MBCP
Technology Resilience
Service Continuity
Transformation Programs
Stakeholder Engagement
Operational Controls
Reporting Tools

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