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Added 2 mins ago
GO
Tourism Development Advisor - Planning and Development Officer 1-2
Government of Nova Scotia
Windsor, NS
- Full-time
…tourism capacity-building tools, resources, and development programs; evaluate tourism investment opportunities; and support research and planning initiatives that inform product and…
Added 3 mins ago
Digital Marketing & Design Specialist
GURUS Solutions
Montreal, QC
…turn fresh ideas into practical campaigns that generate real lead growth and clear executive…
Added 3 mins ago
A
Technician, Mechanical
Apotex
Toronto, ON · Etobicoke, ON
- $72,284.85 to $101,198.79 CAD / year
The Apotex Total Rewards package goes beyond base salary. Apotex offers bonus programs based on your position in the organization, you can excel based on our pay-for-performance philosophy.…
Added 3 mins ago
UT
Specialist, Legal Operations
United Talent Agency
Canada
- Full-time
Competitive programs to support your well-being
Added 3 mins ago
SC
Cook Supervisor (70306838)
Sodexo Canada Ltd
Calgary, AB
- Full-time
…environments where employees thrive. From innovative culinary programs that bring daily delight to integrated facilities management that fosters productivity and well-being, our team plays…
Added 3 mins ago
K
Demand Gen Lead
Kojo
Remote, Canada
- $75,000 to $100,000 USD / year
- Full-time
- Remote
…performance marketing, the website, account-based and signal-based programs, and the ops and analytics underneath all of…
Added 3 mins ago
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Nurse Practitioner, Social Medicine
University Health Network
Toronto, ON
- Full-time
…and environment that promotes safe and collaborative care. Lead by example in management of clinical care, act as a clinical subject matter expert, and role model for the…
Added 3 mins ago
UH
Nurse Practitioner, Social Medicine
University Health Network
Toronto, ON
- Part-time
…and environment that promotes safe and collaborative care. Lead by example in management of clinical care, act as a clinical subject matter expert, and role model for the…
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RB
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
- Full-time
A Lead Full Stack Developer is responsible for designing, developing and maintaining legacy and "Cloud First" applications written primarily in C# and focused on .Net Core and cloud…
Added 3 mins ago
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Director, Corporate Client Group
Royal Bank of Canada
Montreal, QC
- Full-time
Originate new clients for Corporate Client Group (minimum $100MM revenue/client threshold and/or $10MM EBITDA) and lead deal teams to ensure effective execution while achieving client…
Added 3 mins ago
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Senior Transition Assistant, Competitive Recruitment
Royal Bank of Canada
Montreal, QC
- Full-time
Drive Onboarding Excellence: Lead end-to-end account openings, from document preparation to securing client signatures, with flawless execution.
Added 3 mins ago
RB
Director, DevOps Regulatory Engineering
Royal Bank of Canada
Toronto, ON
- Full-time
…regulated bank. As Director, DevOps Regulatory Engineering, you'll lead the engineering team that translates regulatory and security expectations into controls in the delivery pipeline,…
Added 3 mins ago
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Senior Director, Operations
RBC
Toronto, ON
- Full-time
Lead a large team of professionals ensuring and directing regulatory compliance, risk mitigation, and strategic oversight for groups that fall under this mandate ensuring flawless delivery…
Added 3 mins ago
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Wealth Advisor
RBC
Calgary, AB
- Full-time
…advice and support to those clients and working closely with the lead Portfolio Manager, helping deepen existing relationships and welcoming new clients to the firm. Identifying new…
Added 16 mins ago
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Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will lead organizational change and influence leaders at all levels of the organization to embed safety, risk management, prevention, and employee well-being into strategic and…
Added 16 mins ago
AM
Pre-Planning Director
Arbor Memorial Inc.
AB · Edmonton, AB
- Full-time
Working various lead sources, contacting and visiting client families to assess pre-arrangement needs.
Added 16 mins ago
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Project Financial Controller EPMO
Workplace Safety and Insurance Board (WSIB)
Toronto, ON
- Contract
participate in programs that support your health and wellbeing
Added 16 mins ago
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Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
Lead, manage and grow our Quebec P&C Actuarial Services team, including team development, client service delivery and business growth
Added 16 mins ago
TH
Assistant Store Manager Timmins
The Home Depot Canada
Timmins, ON
- Full-time
Prepare, lead and utilize the Chalk Talk process to communicate store sales, event and promotional activity (Monthly Playbook) to all store associates with a particular focus on customer…
Added 16 mins ago
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DIRECTEUR ADJOINT DE MAGASIN
The Home Depot Canada
Timmins, ON
- Full-time
Prepare, lead and utilize the Chalk Talk process to communicate store sales, event and promotional activity (Monthly Playbook) to all store associates with a particular focus on customer…
Added 16 mins ago
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Brewing Quality & Product Development Lead
Miski Brewing Company
Barrie, ON
- Full-time
We are seeking an experienced, hands-on Brewing Quality & Product Development Lead to help strengthen our quality systems, develop innovative products, improve production processes, and…
Added 16 mins ago
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Director, Corporate Client Group- EN
RBC
Montreal, QC
- Full-time
Originate new clients for Corporate Client Group (minimum ~$100MM revenue/client threshold and/or ~$10MM EBITDA) and lead deal teams to ensure effective execution while achieving client…
Added 16 mins ago
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Finance Project Manager
Vertage
Montreal, QC
- Contract
We are seeking an experienced Finance & Tax Transformation / Continuous Improvement Project Manager to lead and deliver strategic transformation, process optimization, and digital…
Added 16 mins ago
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Health & Safety Specialist
ABL Careers
Toronto, ON · Etobicoke, ON
- Full-time
We are seeking an experienced and proactive Health & Safety Specialist to lead and support our client's Health & Safety programs across warehouse and facility operations. This role is…
Added 18 mins ago
OS
Senior Legal Counsel
Ontario Securities Commission
Toronto, ON · CA ON Toronto
- Full-time
Lead the development and execution of initiatives that address challenging policy and regulatory issues and OSC strategic priorities, engaging directly with diverse external stakeholder…

Manulife

Manager, Business Continuity Planning

Toronto, ON, Canada
Waterloo, ON, Canada

$86,100.00 CAD - $136,100.00 CAD · Full-time

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Job details

Pay: $86,100.00 CAD - $136,100.00 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: Minimum 4+ years of experience in business continuity, operational resilience, risk management, disaster recovery, or a related discipline within a large and complex organization.
Posting language: English
Posted: Oct 9, 2026

Original job description

Join our Group Functions Technology team!

About the Role

Collaborate with our Business Continuity & Disaster Recovery team to help strengthen our ability to deliver critical services when they matter most. In this role, you will partner with business, technology, risk, and governance teams to advance operational resilience capabilities, support continuity planning and testing, and help ensure Manulife remains prepared to respond effectively to disruptions. This is an opportunity to influence enterprise-wide resilience practices while helping protect the services our customers, colleagues, and communities depend on every day.

Position Responsibilities:

Operational Resilience Partnership

Lead operational resilience and business continuity activities across assigned business areas while supporting alignment with Manulife's operational resilience framework.
Drive the continuous improvement of resilience capabilities, processes, and practices across the organization.
Collaborate with business and technology stakeholders to strengthen resilience readiness and safeguard critical operations during disruptive events.

Risk Management & Governance

Partner with project and business teams to identify, assess, and mitigate operational resilience risks throughout initiatives and transformation programs.
Ensure resilience considerations are incorporated into business decisions, projects, and operational processes.
Facilitate second-line and third-line reviews of resilience controls, practices, and program effectiveness.
Support compliance with internal policies and evolving regulatory expectations, including operational resilience requirements.

Continuity Planning & Testing

Lead the planning, coordination, execution, and reporting of business continuity and operational resilience testing exercises.
Review, maintain, and enhance Business Continuity Plans (BCPs) and related program documentation.
Facilitate resilience exercises, workshops, and scenario testing with business and technology teams.
Identify lessons learned and drive remediation activities that strengthen resilience readiness.

Stakeholder Partnership & Influence

Build strong relationships across business, technology, risk, and governance teams to advance resilience objectives.
Provide guidance, education, and support to stakeholders on resilience best practices, methodologies, and program requirements.
Communicate testing outcomes, risks, and recommendations to a variety of audiences, including senior leadership.

Required Qualifications:

Minimum 4+ years of experience in business continuity, operational resilience, risk management, disaster recovery, or a related discipline within a large and complex organization.
Strong understanding of business continuity and operational resilience principles, methodologies, and industry practices.
Experience developing, maintaining, and testing Business Continuity Plans and resilience frameworks.
Excellent verbal and written communication skills with the ability to facilitate discussions, deliver presentations, and influence stakeholders across all organizational levels.
Demonstrated ability to build strong relationships, collaborate effectively, and drive positive outcomes through influence.
Strong analytical, problem-solving, and organizational skills.

Preferred Qualifications:

University degree in a relevant field, or an equivalent combination of education, professional certifications, and related experience.
Professional Business Continuity certification (ABCP, CBCP, MBCI, MBCP, or similar) or equivalent practical experience.
Experience within financial services, insurance, banking, or another highly regulated industry.
Knowledge of OSFI operational resilience requirements is considered an asset.
Familiarity with resilience and governance platforms such as Fusion Risk Management, Archer, or similar tools.
Experience partnering with technology teams to support technology resilience, disaster recovery, service continuity, or operational resilience initiatives.
Strong proficiency with Microsoft Office applications and reporting tools such as Power BI.
Understanding emerging industry trends and regulatory expectations related to operational resilience.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,100.00 CAD - $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

Lead operational resilience and business continuity activities while partnering with stakeholders to strengthen readiness and mitigate risks. Facilitate testing exercises, maintain continuity plans, and ensure compliance with internal policies and regulatory expectations.

Requirements

Requires at least 4 years of experience in business continuity, operational resilience, or risk management within a complex organization. Candidates should possess strong analytical skills, excellent communication abilities, and experience with resilience frameworks and testing methodologies.

Skills

Business continuity planning
Operational resilience
Risk management
Disaster recovery
Governance
Stakeholder management
Project management
Testing and exercises
Regulatory compliance
Analytical skills
Problem-solving
Communication
Presentation skills
Microsoft Office
Power BI
Fusion Risk Management

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Business Continuity Planning
Operational Resilience
Risk Management
Disaster Recovery
Governance
Fusion Risk Management
Archer
Power BI
OSFI
Financial Services
Insurance
Banking
Regulatory Compliance
Scenario Testing
Business Continuity Plans
ABCP
CBCP
MBCI
MBCP
Technology Resilience
Service Continuity
Transformation Programs
Stakeholder Engagement
Operational Controls
Reporting Tools

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