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Added 2 days ago
M
Manager Change Enablement
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Manager of Change Management will play a hands-on role helping teams understand and prepare for changes to processes, technology, roles and ways of working. This role will work with…
Added 2 days ago
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Senior Manager AI Model Validation
Manulife
Toronto, ON
- Full-time
This is a high-visibility, high-impact role suitable for experienced data scientists who also have strong communications ability and business awareness, as well as the ability to make…
Added 2 days ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 2 days ago
Marketing Manager
Canadian Blood Services
Toronto, ON
…across athletes, donor and community stories, partner channels, program milestones and national moments to support awareness, participation, recruitment and…
Added 2 days ago
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Head of Retention, DTC Subscription
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Subscriptions and churn: own the subscription program for both brands, keep at least one save or retention test live every week, grow the share of new customers who subscribe (working with…
Added 2 days ago
K
Head of Retention & Customer Experience
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Subscriptions and churn: own the subscription program for both brands, keep at least one save or retention test live every week, grow the share of new customers who subscribe (working with…
Added 2 days ago
K
Director of Retention & Lifecycle
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Subscriptions and churn: own the subscription program for both brands, keep at least one save or retention test live every week, grow the share of new customers who subscribe (working with…
Added 2 days ago
K
Head of Lifecycle & Customer Experience
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Subscriptions and churn: own the subscription program for both brands, keep at least one save or retention test live every week, grow the share of new customers who subscribe (working with…
Added 2 days ago
K
Head of Retention & CX, DTC Ecommerce
KittySpout
Remote, Canada
- $115,000 to $145,000 USD / year
- Contract
- Remote
Subscriptions and churn: own the subscription program for both brands, keep at least one save or retention test live every week, grow the share of new customers who subscribe (working with…
Added 2 days ago
RD
Technical Customer Success Manager
Redpanda Data
Canada
- Full-time
Redpanda is the first runtime and control plane for agent-data interaction - a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance…
Added 2 days ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 2 days ago
B
HR Business Partner - Talent & Employee Relations
Bimeda
Cambridge, ON
- Full-time
Pull and review workforce data, BambooHR reports and employee feedback to spot issues and give leaders practical, fact-based recommendations.
Added 2 days ago
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Senior Program Manager, Talent Development
Twilio
Remote, Canada
- Full-time
- Remote
Join the team as Twilio’s next Sr. Program Manager, Talent Development
Added 2 days ago
S
DCN Project Director
SLB
Calgary, AB
- Full-time
Maintain close coordination with the Program Manager to ensure alignment with portfolio objectives and client commitments
Added 2 days ago
NS
Dental Hygienist - Public Health
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Internship
Reporting to the Manager, Healthy Communities, the Public Health Dental Hygienist works in collaboration with the Consultants (Public Policy & Social Action, Strategic Partnership &…
Added 2 days ago
NN
E-Commerce Activation Manager (18-month contract)
Nestlé Nespresso SA
Montreal, QC
- Full-time
Job title: eCommerce Activation Manager (15-month contract)
Added 2 days ago
S
Data & AI Solution Architect
SaskTel
Regina, SK
- Contract
At SaskTel, this position is referred to as Client Technology Manager-IS (Corp Data Management)
Added 2 days ago
AC
Marketing Manager - Cargo
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Marketing Manager – Cargo leads the planning, execution, and optimization of Air Canada Cargo’s integrated marketing efforts across all channels and customer touchpoints, including…
Added 2 days ago
PS
Senior Adobe Experience Platform (AEP) Technical Lead
Publicis Sapient
Toronto, ON
- Full-time
…architecture, implementation, and evolution of enterprise customer-data and omnichannel digital-experience capabilities. This individual will be a subject-matter expert in AEP and Adobe…
Added 2 days ago
QF
Manager, Data Science
Questrade Financial Group
Toronto, ON · North York, ON
- Full-time
The Manager, Data Science leads the vision and technical execution of data science and marketing science across Marketing and Product at Questrade. Operating as a hands-on technical leader,…
Added 2 days ago
FR
Community Engagement Intern
FirstService Residential Canada
Vancouver, BC
- Internship
…experience and guidance under the VP, Strata Operations and Manager, Preferred Vendor Programs & Office Operations. The Community Engagement Intern will contribute to real projects while…
Added 2 days ago
M
Bilingual Manager, AdminAdvantage Client Services
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Bilingual Manager, AdminAdvantage Client Services, is responsible for leading a team of Client and Account Specialists delivering the end-to-end AdminAdvantage experience for Manulife’s…
Added 2 days ago
C
Gestionnaire principal(e), Santé, sécurité et environnement, multisites / HSE Multi-Site Sr Manager
CBRE
Montreal, QC
- Full-time
As a HSE Multi-Site Sr Manager, you will oversee health, safety, and environmental programs for multiple client sites, ensuring compliance and promoting operational excellence across…
Added 2 days ago
GA
Career & Inclusion Consultant - Edmonton
Gateway Association Alberta
AB · Edmonton, AB
- Full-time
Reports To: Edmonton Employment Program Manager
Added 2 days ago
AS
Gestionnaire de marque et contenu | Manager, Brand & Content
Altitude Sports
Montreal, QC
- Full-time
Solide compréhension du parcours client, avec une expérience reconnue dans la création d'écosystèmes où un récit de haute qualité stimule directement l’achat et la rétention.

Manulife

Manager Change Enablement

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$113,000.00 CAD - $163,000.00 CAD · Full-time

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Job details

Pay: $113,000.00 CAD - $163,000.00 CAD
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

The Manager of Change Management will play a hands-on role helping teams understand and prepare for changes to processes, technology, roles and ways of working. This role will work with change leaders, business stakeholders, transformation teams and subject-matter experts to identify impacts and turn them into clear, practical actions that support implementation and adoption.

This opportunity is well suited to someone who combines strong analytical thinking with communication and relationship skills and enjoys bringing structure and follow-through to complex change.

Position Responsibilities

Assess change and business impacts

Conduct structured change-impact assessments across processes, roles, responsibilities, capabilities and ways of working.

Gather and synthesize current- and future-state information from stakeholders, process documentation and transformation teams.

Identify impacted stakeholder groups, risks, dependencies and required interventions.

Translating complex process and technology changes into clear implications and actions for employees and leaders.

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Support stakeholder engagement and change execution

Develop stakeholder and engagement activities appropriate to nature and level of change.

Facilitate interviews, workshops and working sessions and ensure decisions and actions are captured and followed through.

Develop clear communications, leadership materials and practically change resources.

Support leaders and change champions in preparing teams for new processes, technology and ways of working.

Enable readiness and adoption

Support readiness assessments and maintain visibility to key actions, risks, dependencies and accountable owners.

Monitor indicators of awareness, preparedness, capability and adoption and highlight areas requiring intervention.

Support implementation and post-launch activities, capturing feedback and reinforcing new ways of working.

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Support transformation and continuous improvement

Partner with process and transformation teams to connect change activities with current-state challenges and future-state outcomes.

Maintain alignment between change activity and broader transformation plans, implementation milestones and priorities.

Bring a continuous-improvement mindset to how change is designed, delivered and sustained.

Capture lessons and reusable practices to strengthen subsequent initiatives.

Required Qualifications

Experience in change management, business transformation, continuous improvement, project delivery or business analysis.

Experience supporting impact assessments, stakeholder engagement, communications, learning or business-readiness activities.

Strong analytical skills with the ability to organize complex information and translate it into clear actions.

Strong communication, facilitation and stakeholder-management skills.

Ability to manage multiple priorities and operate effectively where requirements and solutions continue to evolve.

Experience supporting processes or technology transformation is preferred.

Knowledge of change-management, Lean, continuous-improvement or process-redesign approaches is an asset.

Exposure to automation, digital or AI-enabled transformation and/or financial services is an asset.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Manager of Change Enablement will lead teams through process and technology changes by conducting impact assessments and developing engagement strategies. They will partner with stakeholders to ensure successful adoption of new ways of working while maintaining alignment with broader transformation goals.

Requirements

Candidates should have experience in change management, business transformation, or project delivery with strong analytical and facilitation skills. Proficiency in managing complex information and translating it into actionable plans is essential for this role.

Skills

Change management
Business transformation
Continuous improvement
Project delivery
Business analysis
Impact assessment
Stakeholder engagement
Communication
Facilitation
Analytical thinking
Process redesign
Lean
Automation
Digital transformation
AI-enabled transformation
Financial services

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Business Transformation
Continuous Improvement
Project Delivery
Business Analysis
Impact Assessment
Stakeholder Management
Process Redesign
Lean
Automation
Digital Transformation
AI
Financial Services
Change Enablement
Readiness Assessment
Communication
Facilitation
Strategic Planning
Implementation
Adoption
Transformation Teams
Subject-matter Experts
Data Analytics
Hybrid Work
Leadership

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