Find work in Canada.

530,683 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
MW
Business Development Associate
Manulife Wealth & Asset Management
Montreal, QC
- Full-time
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in…
Added 11 mins ago
T
VP, Advanced Client Analytics
TD
Toronto, ON
- Full-time
…experience performance benchmarks, client needs, and associated business impact, bringing together client feedback, complaints, advanced client experience analytics, research, and market…
Added 11 mins ago
A
Creative Production Manager
Article
Vancouver, BC
- $93,000 to $104,000 CAD / year
- Full-time
In your first couple months, you’ll focus on business-as-usual production coordination, getting to know our teams, workflows, and day-to-day priorities. As you settle in, you’ll roll up…
Added 26 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 41 mins ago
SI
Business Development Representative
Sumble Inc
Remote, Canada
- Full-time
- Remote
Sumble helps go-to-market teams win with deep account intelligence and signals that other data vendors simply can't provide.
Added 41 mins ago
M
Senior Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Partner with engineering leaders, architects, product owners, software engineers, and business stakeholders to design solutions that deliver meaningful business outcomes.
Added 41 mins ago
FC
Financial Analyst Sr
Fidelity Canada
Mississauga, ON · Toronto, ON
- Full-time
Design new reports and analytics to address needs of the business and proactively anticipate future requirements, including management reports.
Added 1 hour ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The ideal candidate is a strong facilitator and problem solver who can bring structure to ambiguity, align business and technical stakeholders, and navigate competing priorities. They will…
Added 1 hour ago
B
Data Integrity Lead
BGIS
Toronto, ON
- Full-time
Partner with BI, IT, and system owners to prototype and operationalize automated controls, without owning platforms or analytics solutions.
Added 1 hour ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…establish and manage a prioritized roadmap of process, reporting, analytics, automation, operational improvement initiatives. Evaluate opportunities based on business impact, risk, effort,…
Added 1 hour ago
WC
Senior Manager, Benefits and Wellbeing
Walmart Canada
Mississauga, ON
- Full-time
Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Added 1 hour ago
SD
Senior Analyst, Business Intelligence
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Senior Analyst, Business Intelligence and Insights is an individual with strong technical skills that will leverage SHN program, patient, and system data to generate outputs and…
Added 1 hour ago
D
Solutions Architect
dentsu
Calgary, AB
- Full-time
…discovery workshops, build strategic roadmaps, develop compelling business cases, and design innovative solutions that accelerate digital…
Added 1 hour ago
BG
Sr. Director, Financial Planning & Analysis
Boyd Group Services
Winnipeg, MB
- Full-time
…recommendations needed to support organizational priorities, improve business performance, and inform strategic…
Added 1 hour ago
MF
Summer Intern 2027 - Asset Management Operations Technology)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.
Added 2 hours ago
T
VP, Advanced Client Analytics
TD
Toronto, ON
- Full-time
…experience performance benchmarks, client needs, and associated business impact, bringing together client feedback, complaints, advanced client experience analytics, research, and market…
Added 2 hours ago
Business Intelligence Manager - Global Business Line
Michelin
Montreal, QC · MQC - MONTREAL OFFICE
The selected candidates will serve as the voice of the market within the Beyond Road Business Line leadership team. Their mission will be to gather and analyze market intelligence, develop…
Added 2 hours ago
C
Full Stack Senior Engineering Lead - Inventory Orchestration
Citi
Mississauga, ON
- Full-time
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the…
Added 2 hours ago
M
Senior Technology Project Manager, Group Functions Technology
Manulife
Toronto, ON
- Full-time
The portfolio spans enterprise applications, platforms, cloud, data, analytics, integration, automation and AI-enabled capabilities. The successful candidate will bring the technology…
Added 2 hours ago
Senior Financial Analyst
BWXT
Toronto, ON
…of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a…
Added 2 hours ago
Configuration Management Specialist
Capgemini
Montreal, QC
Added 3 hours ago
W
(CAN) Manager, Product Development (IC) Contract
Walmart
Mississauga, ON
- Full-time
Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Added 3 hours ago
LC
Sr. Analyst, Strategy & Business Development
Loblaw Companies Limited
Brampton, ON
- Full-time
Communicate succinctly and confidently any analyses and project findings to senior business professionals.
Added 3 hours ago
LC
Sr. Manager, Media Strategy - 12 Month Contract
Loblaw Companies Limited
Montreal, QC
- Full-time
…deliver relevant and measurable marketing solutions that drive business outcomes for our…
Added 3 hours ago
A
Analytics and Insights Analyst (CPG)
Acosta
Mississauga, ON
- Full-time
Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build…

Manulife

Manager, Global Technology & Operations (GTO) Strategy & Transformation

Montreal, QC, Canada

$94,430.00 CAD - $144,430.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $94,430.00 CAD - $144,430.00 CAD
Job type: Full-time
Apply by: Oct 31, 2026
Experience: 7+ years of experience in strategy, transformation, operational excellence, analytics, governance, AI enablement, risk management, technology, consulting, or related fields.
Posting language: English
Posted: Oct 29, 2026

Original job description

In this role, you will help drive Global Technology & Operations' strategy, transformation, AI enablement, workforce modernization, value realization, and governance agenda. You will lead analytical and transformation workstreams, develop business cases and executive insights, and help ensure initiatives deliver measurable outcomes across Technology and Operations.

You will serve as a key coordination and execution lead across multiple geographies, maintaining visibility across portfolio priorities, dependencies, risks, and outcomes. You will also lead first-line Responsible AI governance and Model Risk Management (MRM) execution activities within GTO, helping teams navigate governance requirements, prepare documentation, coordinate reviews, and maintain compliance with enterprise standards.

This is an AI-native team. You will use AI tools, agentic workflows, and LLM-connected enterprise platforms as a primary way of working to accelerate analysis, governance execution, reporting, strategy development, and transformation delivery.

Position Responsibilities

Strategy, Transformation & Value Realization: Lead strategic and transformation workstreams that support GTO priorities, including operating model modernization, AI enablement, workforce transformation, and operational improvement initiatives. Develop business cases, investment analyses, value realization plans, and executive recommendations that support effective decision-making and measurable business outcomes.
Operational Analytics & Performance Insights: Lead operational and business analysis across technology and operations functions to identify trends, root causes, risks, and opportunities. Develop analytical frameworks, forecasting models, performance diagnostics, and benefit-tracking methodologies that support transformation priorities and executive decision-making.
Responsible AI Governance & Model Risk Management: Lead first-line Responsible AI governance and Model Risk Management activities for AI-enabled initiatives across GTO. Coordinate model inventory management, risk-tiering assessments, governance reviews, model documentation, monitoring requirements, and governance submissions. Translate enterprise governance requirements into practical actions for delivery teams and work closely with Risk, Legal, Privacy, Compliance, and model owners to ensure successful governance outcomes.
Transformation Delivery & Portfolio Coordination: Drive execution of assigned transformation initiatives through roadmap management, milestone tracking, dependency coordination, issue resolution, and progress reporting. Maintain visibility across portfolio priorities and ensure leaders have timely insight into risks, decisions, dependencies, and emerging issues.
Executive Communications & Decision Support: Develop executive-ready presentations, strategic briefings, benchmarking analyses, governance materials, and performance updates for Directors, AVPs, governance forums, and senior leadership. Translate complex operational, governance, financial, and transformation information into concise, actionable insights.
Workforce Transformation & Operating Model Development: Support workforce modernization, AI adoption, reskilling, and future-of-work initiatives across Technology and Operations. Analyze workforce trends, productivity opportunities, organizational capacity, and operating model evolution to help shape future-state capabilities.
AI-Augmented Delivery & Continuous Improvement: Leverage AI tools, agentic workflows, and enterprise AI platforms to improve analysis, reporting, governance, and transformation execution. Identify opportunities to streamline processes, automate repeatable activities, improve governance workflows, enhance reporting quality, and accelerate delivery while maintaining appropriate controls.

Required Qualifications

Bachelor's degree in Business, Technology, Engineering, Data Science, Analytics, Finance, Risk Management, or a related discipline.

7+ years of experience in strategy, transformation, operational excellence, analytics, governance, AI enablement, risk management, technology, consulting, or related fields.

Demonstrated experience leading complex cross-functional initiatives and driving execution across multiple stakeholders.

Strong analytical capabilities, including experience working with enterprise data to generate actionable business insights.

Experience developing business cases, investment assessments, value realization plans, executive reporting, and strategic recommendations.

Experience leading or coordinating governance, risk management, compliance, regulatory, or control activities.

Working knowledge of Responsible AI, AI governance, Model Risk Management, privacy, operational risk, or technology risk concepts.

Strong stakeholder management skills with the ability to influence and drive alignment across business, technology, and control functions.

Excellent written, verbal, presentation, and executive communication skills.

Hands-on experience using AI tools and generative AI technologies to support research, analysis, reporting, and productivity.

Preferred Qualifications

Experience in management consulting, corporate strategy, transformation offices, operational excellence, or large-scale transformation programs.

Experience supporting Responsible AI governance, AI risk management, or first-line Model Risk Management activities.

Familiarity with Generative AI, large language models, agentic AI, low-code/no-code AI solutions, and associated governance considerations.

Experience with SQL, Databricks, Power BI, Tableau, or similar analytical platforms.

Experience supporting executive governance forums, steering committees, or enterprise reporting functions.

Experience within financial services, insurance, banking, or another highly regulated industry.

Experience supporting workforce transformation, organizational change, or AI adoption initiatives.

Relevant certifications in project management, analytics, risk, governance, privacy, or AI-related disciplines.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Montreal, Quebec

Working Arrangement

Hybrid

Salary range is expected to be between

$94,430.00 CAD - $144,430.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The role involves driving Global Technology & Operations strategy, transformation, and AI enablement while managing governance and model risk. You will lead analytical workstreams, develop business cases, and coordinate cross-functional initiatives to deliver measurable outcomes.

Requirements

Candidates must have a bachelor's degree and at least 7 years of experience in strategy, transformation, analytics, or risk management. Strong analytical skills, experience with AI governance, and the ability to communicate complex insights to executive leadership are required.

Skills

Strategic planning
Transformation management
AI enablement
Operational analytics
Responsible AI governance
Model risk management
Business case development
Portfolio management
Executive communication
Workforce modernization
Stakeholder management
Data analysis
Risk management
Change management
Process improvement
Generative AI

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Strategy
Transformation
AI enablement
Governance
Model Risk Management
Operational excellence
Business case
Data analytics
Generative AI
LLM
Agentic workflows
SQL
Databricks
Power BI
Tableau
Financial services
Insurance
Risk management
Compliance
Workforce transformation
Operating model
Performance diagnostics
Portfolio management
Executive reporting
Technology risk
Privacy
Change management
Consulting
Automation
Continuous improvement

Report this job