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Added 1 hour ago
MB
Inventory Coordinator
Martin Brower
Baie-D'Urfé, QC
- Full-time
Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to…
Added 1 hour ago
GE
Senior Project Manager
Gibson Energy
AB · Alberta, Canada
- Full-time
Competitive compensation and annual incentive opportunities that reward your contributions and performance.
Added 1 hour ago
S
Senior Mechanical Engineer
SCIEX
Vaughan, ON
- $111,000 to $135,000 CAD / year
- Full-time
This position reports to the Mechanical Hardware Design (MHD) Senior Manager within the R&D Department located in Concord, Ontario, Canada and will be an on-site role.
Added 2 hours ago
CMF Area Manager
Caterpillar Inc.
Burlington, ON
Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
Added 2 hours ago
M
Senior Technology Project Manager, Group Functions Technology
Manulife
Toronto, ON
- Full-time
Working within Technology Business Management & Strategy in Group Functions Technology, the Senior Technology Project Manager will drive the successful delivery of strategic initiatives…
Added 2 hours ago
C
Deli Manager (Station Square Food Store - North Central Co-op)
Co-op
Fort Saskatchewan, AB
- Full-time
A comprehensive compensation and benefits package: Co-op values all employees and offers a compensation package incorporating a competitive salary that includes a short-term incentive plan,…
Added 2 hours ago
Senior Financial Analyst
BWXT
Toronto, ON
…business improvements and future planning. Reporting to the Senior Manager, Financial Planning & Analysis, the role will collaborate closely with multiple business units and support…
Added 2 hours ago
MG
Account/Business Development Manager - Edmonton
Manitoulin Group of Companies
Acheson, AB
- Full-time
…North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years of experience, Manitoulin developed the transportation knowledge…
Added 3 hours ago
Alterations Specialist
David's Bridal
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…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 3 hours ago
P
Corporate Tax, Senior Manager
PwC
Calgary, AB
- Full-time
…employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering…
Added 3 hours ago
M
Manager, Global Technology & Operations (GTO) Strategy & Transformation
Manulife
Montreal, QC
- Full-time
…execution, reporting, strategy development, and transformation…
Added 3 hours ago
M
Director, Talent Development (GRO) and Human Performance Enablement
Manulife
Toronto, ON
- Full-time
The majority of the role is focused on GRO leadership and delivery. A critical secondary component supports selected Human Performance priorities, applying the team’s program,…
Added 4 hours ago
MB
Inventory Control Coordinator, Monday-Friday, 4pm-12am
Martin Brower
Brampton, ON
- Full-time
Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to…
Added 5 hours ago
Pharmacy Assistant (Midtown)
Calgary Co-op
Calgary, AB
…teamwork and continuous improvement as well as ensuring the delivery of exceptional customer service experience for our members and customers of Calgary Co-op. The Pharmacy Assistant…
Added 5 hours ago
FB
Director, Business Operations and Risk Management
Fairstone Bank
Toronto, ON · Montreal, QC
- Full-time
…governance, risk management, operational performance, technology delivery, executive reporting, and regulatory readiness. The role ensures the organization operates with strong execution…
Added 6 hours ago
Nuclear Services Technologist
ATS Automation
Cambridge, ON
Manage procurement, delivery, and storage of spare parts and materials to maintain inventory.
Added 7 hours ago
P
AML Analytics Manager
PwC
Toronto, ON
- Full-time
…employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering…
Added 7 hours ago
Director of Supply Chain Operations
Convergence Networks
Winnipeg, MB
In this role, the Director of Ordering and Procurement is both leader and manager; developing and implementing strategic business directives, integration and change initiatives and holds…
Added 8 hours ago
C
Program Manager, Learning Enablement & Early-Career Development
Ciena
Ottawa, ON
- Full-time
As the Program Manager for Learning Enablement and Early-Career Development within the GCN Global organization, you will own the planning, governance, and continuous improvement of customer…
Added 9 hours ago
B
Client Service Assistant, BMO Nesbitt Burns
BMO
Calgary, AB · CALG
- Full-time
…committed to managing and growing client relationships through the delivery of service and…
Added 10 hours ago
SR. PRODUCT MANAGER (HYBRID)
McCormick & Company
Mississauga, ON
Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as…
Added 11 hours ago
BG
Compensation Specialist
Berean Group International, Inc.
Montreal, QC
- Contract
Sr. Compensation Analyst / Compensation Manager
Added 11 hours ago
BG
Compensation Specialist
Berean Group International, Inc.
Montreal, QC
- $55 to $57 CAD / hour
- Contract
Sr. Compensation Analyst / Compensation Manager
Added 17 hours ago
NS
Manager, Financial Reporting
Nova Scotia Power
Halifax, NS
- Full-time
Competitive Compensation: Short-term incentive plan and a Defined Contribution Pension Plan.
Added 17 hours ago
NS
Distribution Asset Strategy Engineer
Nova Scotia Power
Halifax, NS
- Full-time
Reporting to the Manager, Asset Performance, the Distribution Asset Strategy Engineer is responsible for the development, implementation, and continuous improvement of distribution asset…

Manulife

Manager, Global Technology & Operations (GTO) Strategy & Transformation

Montreal, QC, Canada

$94,430.00 CAD - $144,430.00 CAD · Full-time

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Job details

Pay: $94,430.00 CAD - $144,430.00 CAD
Job type: Full-time
Apply by: Oct 31, 2026
Experience: 7+ years of experience in strategy, transformation, operational excellence, analytics, governance, AI enablement, risk management, technology, consulting, or related fields.
Posting language: English
Posted: Oct 29, 2026

Original job description

In this role, you will help drive Global Technology & Operations' strategy, transformation, AI enablement, workforce modernization, value realization, and governance agenda. You will lead analytical and transformation workstreams, develop business cases and executive insights, and help ensure initiatives deliver measurable outcomes across Technology and Operations.

You will serve as a key coordination and execution lead across multiple geographies, maintaining visibility across portfolio priorities, dependencies, risks, and outcomes. You will also lead first-line Responsible AI governance and Model Risk Management (MRM) execution activities within GTO, helping teams navigate governance requirements, prepare documentation, coordinate reviews, and maintain compliance with enterprise standards.

This is an AI-native team. You will use AI tools, agentic workflows, and LLM-connected enterprise platforms as a primary way of working to accelerate analysis, governance execution, reporting, strategy development, and transformation delivery.

Position Responsibilities

Strategy, Transformation & Value Realization: Lead strategic and transformation workstreams that support GTO priorities, including operating model modernization, AI enablement, workforce transformation, and operational improvement initiatives. Develop business cases, investment analyses, value realization plans, and executive recommendations that support effective decision-making and measurable business outcomes.
Operational Analytics & Performance Insights: Lead operational and business analysis across technology and operations functions to identify trends, root causes, risks, and opportunities. Develop analytical frameworks, forecasting models, performance diagnostics, and benefit-tracking methodologies that support transformation priorities and executive decision-making.
Responsible AI Governance & Model Risk Management: Lead first-line Responsible AI governance and Model Risk Management activities for AI-enabled initiatives across GTO. Coordinate model inventory management, risk-tiering assessments, governance reviews, model documentation, monitoring requirements, and governance submissions. Translate enterprise governance requirements into practical actions for delivery teams and work closely with Risk, Legal, Privacy, Compliance, and model owners to ensure successful governance outcomes.
Transformation Delivery & Portfolio Coordination: Drive execution of assigned transformation initiatives through roadmap management, milestone tracking, dependency coordination, issue resolution, and progress reporting. Maintain visibility across portfolio priorities and ensure leaders have timely insight into risks, decisions, dependencies, and emerging issues.
Executive Communications & Decision Support: Develop executive-ready presentations, strategic briefings, benchmarking analyses, governance materials, and performance updates for Directors, AVPs, governance forums, and senior leadership. Translate complex operational, governance, financial, and transformation information into concise, actionable insights.
Workforce Transformation & Operating Model Development: Support workforce modernization, AI adoption, reskilling, and future-of-work initiatives across Technology and Operations. Analyze workforce trends, productivity opportunities, organizational capacity, and operating model evolution to help shape future-state capabilities.
AI-Augmented Delivery & Continuous Improvement: Leverage AI tools, agentic workflows, and enterprise AI platforms to improve analysis, reporting, governance, and transformation execution. Identify opportunities to streamline processes, automate repeatable activities, improve governance workflows, enhance reporting quality, and accelerate delivery while maintaining appropriate controls.

Required Qualifications

Bachelor's degree in Business, Technology, Engineering, Data Science, Analytics, Finance, Risk Management, or a related discipline.

7+ years of experience in strategy, transformation, operational excellence, analytics, governance, AI enablement, risk management, technology, consulting, or related fields.

Demonstrated experience leading complex cross-functional initiatives and driving execution across multiple stakeholders.

Strong analytical capabilities, including experience working with enterprise data to generate actionable business insights.

Experience developing business cases, investment assessments, value realization plans, executive reporting, and strategic recommendations.

Experience leading or coordinating governance, risk management, compliance, regulatory, or control activities.

Working knowledge of Responsible AI, AI governance, Model Risk Management, privacy, operational risk, or technology risk concepts.

Strong stakeholder management skills with the ability to influence and drive alignment across business, technology, and control functions.

Excellent written, verbal, presentation, and executive communication skills.

Hands-on experience using AI tools and generative AI technologies to support research, analysis, reporting, and productivity.

Preferred Qualifications

Experience in management consulting, corporate strategy, transformation offices, operational excellence, or large-scale transformation programs.

Experience supporting Responsible AI governance, AI risk management, or first-line Model Risk Management activities.

Familiarity with Generative AI, large language models, agentic AI, low-code/no-code AI solutions, and associated governance considerations.

Experience with SQL, Databricks, Power BI, Tableau, or similar analytical platforms.

Experience supporting executive governance forums, steering committees, or enterprise reporting functions.

Experience within financial services, insurance, banking, or another highly regulated industry.

Experience supporting workforce transformation, organizational change, or AI adoption initiatives.

Relevant certifications in project management, analytics, risk, governance, privacy, or AI-related disciplines.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Montreal, Quebec

Working Arrangement

Hybrid

Salary range is expected to be between

$94,430.00 CAD - $144,430.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The role involves driving Global Technology & Operations strategy, transformation, and AI enablement while managing governance and model risk. You will lead analytical workstreams, develop business cases, and coordinate cross-functional initiatives to deliver measurable outcomes.

Requirements

Candidates must have a bachelor's degree and at least 7 years of experience in strategy, transformation, analytics, or risk management. Strong analytical skills, experience with AI governance, and the ability to communicate complex insights to executive leadership are required.

Skills

Strategic planning
Transformation management
AI enablement
Operational analytics
Responsible AI governance
Model risk management
Business case development
Portfolio management
Executive communication
Workforce modernization
Stakeholder management
Data analysis
Risk management
Change management
Process improvement
Generative AI

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Strategy
Transformation
AI enablement
Governance
Model Risk Management
Operational excellence
Business case
Data analytics
Generative AI
LLM
Agentic workflows
SQL
Databricks
Power BI
Tableau
Financial services
Insurance
Risk management
Compliance
Workforce transformation
Operating model
Performance diagnostics
Portfolio management
Executive reporting
Technology risk
Privacy
Change management
Consulting
Automation
Continuous improvement

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