Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Save this search

Added 12 mins ago
Relationship Manager, Business Markets- EN
RBC
Saguenay, QC
Full-time
Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
Added 12 mins ago
Software Engineer II - Release & Deploy
TD
Toronto, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 12 mins ago
Digital Product Manager
Insight Global
Toronto, ON
$70 to $78 CAD / hour
Contract
Insight Global is seeking a Digital Product Owner for a Big 5 banking client. This role focuses on executing and delivering on an established roadmap for a digital business banking product,…
Added 12 mins ago
Digital & Social Media Specialist
Northland Power Inc.
Toronto, ON
Full-time
Reporting to Manager of Communications & Workplace Services, this is a hands-on, execution-focused role for a digital communications professional who can translate strategy into action. The…
Added 13 mins ago
Apprentice General Manager
Chipotle
Edmonton, AB
Full-time
Ensure digital orders are delivered accurately and on time
Added 13 mins ago
Apprentice General Manager
Chipotle
Sherwood Park, AB
Full-time
Ensure digital orders are delivered accurately and on time
Added 13 mins ago
Financial Consultant, 6-month Term
Assiniboine Credit Union
Winnipeg, MB
Full-time
Reporting to the Branch Manager, the Financial Consultant plays a key role in deepening member relationships by delivering proactive, personalized advice and supporting a broad range of…
Added 13 mins ago
GARAGE - Assistant Manager - Yorkdale Shopping Centre
Groupe Dynamite, Inc Garage
Toronto, ON · North York, Ontario
Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 13 mins ago
Product Marketing Manager
Open Text Corporation
Richmond Hill, ON
We are seeking a Product Marketing Manager to support our Content Cloud go-to-market motion, owning the development and maintenance of cross-BU content and messaging assets that enable our…
Added 13 mins ago
Senior Environmental Scientist
AECOM
Calgary, AB
$175,000 to $230,000 CAD / year
Full-time
…of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and…
Added 13 mins ago
Capital Markets and Accounting Advisory Services, Manager
Pwc Canada
Calgary, AB
Full-time
…change, restructuring and capital transactions, such as IPOs, and digital transformation…
Added 25 mins ago
Maintenance Worker
Shannex Incorporated
Ancaster, ON
Temporary
…healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our…
Added 27 mins ago
Product Manager
Insight Global
Toronto, ON
$77 to $87 CAD / hour
Contract
Insight Global is seeking a Product Manager to provide digital product delivery leadership for one of Canada's leading financial institutions. This is a net new vacancy and will start as a…
Added 27 mins ago
Senior IT Auditor
Sobeys
Mississauga, ON
Full-time
Assist the IT Audit Manager in planning, scoping, and executing IT, cybersecurity, and transformation assurance audits, including reviews of: Cybersecurity governance and operations, Cloud…
Added 27 mins ago
HR Internship
McConnell Foundation
Montreal, QC
Temporary
Collaborate with operations and IT in the development of intranet resources for employees.
Added 27 mins ago
C# Web Developer Intern
Midea America
ON · Ontario, Canada
$18 to $22 CAD / hour
Full-time
…business web applications, with a primary focus on C#/.NET development and web user interfaces. Working with the Business Intelligence & Digital Solutions Manager and designated technical…
Added 28 mins ago
Technical Sales Representative
Armstrong Fluid Technology
Toronto, ON
Full-time
Minimum of 5 years’ experience as a Business Development Manager, Sales, or Account Executive in a related field
Added 43 mins ago
Product Manager
Learntastic
Remote, Canada
Full-time · Remote
LearnTastic is committed to delivering high-quality products and services that support learning, professional development, and growth for our customers. We’re looking for a driven and…
Added 43 mins ago
Personal Banking Associate Trainee
TD
Calgary, AB
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 43 mins ago
Personal Banking Associate- Future Opportunities from Asper Career Fair 2026
TD
Winnipeg, MB
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 43 mins ago
Software Engineer II - AEM
TD
Toronto, ON
Full-time
…experience to design, develop, build and enhance enterprise digital platforms using Adobe Experience Manager. The ideal candidate will have deep expertise in AEM Sites, custom component…
Added 43 mins ago
ersonal Banking Associate - 800 Boulevard René-Lévesque Ouest (Full-time, 37.5/week)
TD
Montreal, QC
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 43 mins ago
Personal Banking Associate
TD
Winnipeg, MB
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 43 mins ago
Personal Banking Associate - St Eustache (Full-time, 37.5h/week)
TD
Saint-Eustache, QC
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 56 mins ago
Analystes d'affaires - systèmes d'approvisionnement
Astek
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
XX, ton futur Manager, te proposera ensuite d’échanger autour de cette opportunité, de ton parcours et de tes attentes !

Manulife

Manager, Member Education

Toronto, ON, Canada
Waterloo, ON, Canada

Pay: $92,900.00 CAD - $142,900.00 CAD
Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

As Manager of the Member Education Consultant (MEC) team, you will play a dual role: leading a subset of communication consultants while managing your own portfolio of large national clients.

This is a unique opportunity for a strategic leader who thrives on client engagement and team development. You will shape the member experience for some of Canada’s most significant retirement plans while coaching a high-performing team to deliver exceptional education and communication strategies.

Reporting to the Director of Financial Education, you will be a key leader in shaping the member experience and driving plan engagement. By combining hands-on client management with team leadership, you will amplify the impact of education strategies across multiple clients. Your ability to coach, influence, and deliver measurable outcomes will strengthen client relationships and support business growth.

Position Responsibilities:

Leadership & Team Development

Act as a player/coach: manage your own client relationships while providing guidance, mentorship, and performance management for a group of communication consultants.
Foster a culture of collaboration, innovation, and accountability within the team.
Support career development through coaching, feedback, and skill-building initiatives.
Partner with leadership to refine best practices and drive continuous improvement.

Relationship Management

Serve as the primary contact for your assigned clients, overseeing the member experience from onboarding through engagement.
Lead strategic discussions with sponsors, analyzing member behavior and recommending education and communication initiatives.
Support large-case RFPs and shortlist presentations to retain and grow business.

Education Strategy & Communications

Develop and execute education strategies and calendars based on data and client objectives.
Oversee creation and deployment of custom communications leveraging multichannel technology to maximize reach and impact.
Ensure consistency and quality across team deliverables.

Project Management & Reporting

Drive project execution for both your clients and team initiatives, ensuring timelines, resources, and deliverables are met.
Monitor and report on success metrics for education and communication programs, adjusting strategies as needed.

Required Qualifications:

Strong leadership skills with the ability to inspire and develop a team.
Exceptional relationship management and communication skills.
Ability to build trust and influence at all levels - clients, sponsors, and internal teams - while maintaining a strong focus on member experience.
Confidence in delivering high-impact presentations in formal settings such as shortlist meetings and pension committees.
Proven project management experience with the ability to meet tight deadlines and pivot quickly.
Knowledge of group retirement products; RPA designation or willingness to obtain.
A resourceful, solution-oriented mindset with strong analytical skills.
Tech-savvy approach and familiarity with multichannel communication tools and digital platforms.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Manager of Member Education leads a team of communication consultants while managing a portfolio of large national retirement plan clients. They are responsible for developing education strategies, driving plan engagement, and fostering a culture of collaboration and professional development within their team.

Requirements

Candidates must possess strong leadership, relationship management, and communication skills with a proven track record in project management. Knowledge of group retirement products is required, and an RPA designation or the willingness to obtain one is preferred.

Skills

Leadership
Team development
Strategic planning
Communication strategy
Project management
Financial education
Mentorship
Performance management
Public speaking
Data analysis
Group retirement products
Multichannel communication
Digital platforms
Problem solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Member Education
Retirement Plans
Communication Consultant
Financial Education
Client Engagement
Team Leadership
RPA Designation
Strategic Leadership
Performance Management
Project Execution
Multichannel Technology
Group Retirement Products
Pension Committees
Shortlist Presentations
Data Analytics
Manulife
John Hancock
Financial Services
Stakeholder Management
Business Growth

Report this job