Find work in Canada.

329,779 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 35 mins ago
Recruitment & Learning Coordinator
Alexandra Comm Hlth Ctr
Calgary, AB
$58,715 to $65,228 CAD / year
Full-time
…providing integrated primary health care, community support services, and housing-focused programs to individuals and families who experience barriers to accessing traditional health,…
Added 49 mins ago
Site Services Operator 1 CL
Cameco Corporation
SK · Saskatchewan, Canada
Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 2 hours ago
Financial Service Representative - LendDirect Office 1501
LendDirect
Toronto, ON
Full-time
…empowered us to develop convenient, easily accessible financial services that meet our customers' growing…
Added 2 hours ago
Financial Service Representative - LendDirect Office 1501
Attain Finance
Toronto, ON
Full-time
…empowered us to develop convenient, easily accessible financial services that meet our customers' growing…
Added 2 hours ago
Manager, Member Education
Manulife
Toronto, ON · Waterloo, ON
Full-time
Act as a player/coach: manage your own client relationships while providing guidance, mentorship, and performance management for a group of communication consultants.
Added 4 hours ago
Warehouse Administrator
Sonepar
Vaughan, ON
…and secure growth since many years, proving to be a dominant player in the industries we serve. With numerous branches across Canada and secure business plans for further growth and…
Added 6 hours ago
Mechanic II (Heavy Duty Equipment) (Year Round) (Miller Lake) (2 Positions)
The Government of Nova Scotia
NS · MILLER LAKE, NS
Our Fleet Services Division is pivotal in ensuring Public Work's Fleet is running smoothly; ensuring the safety of our provincial road network.
Added 7 hours ago
Accountant, Tax
Cameco Corporation
Saskatoon, SK
Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 12 hours ago
Bilingual Helpdesk Representative
ZOLL Medical Corporation
Mississauga, ON · CA ON Mississauga
Full-time
…in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory…
Added 16 hours ago
Sales Representative - Facility Services
Cintas Canada
Kelowna, BC
Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 16 hours ago
Client Service Representative - Manning
ATB
Manning, AB
Full-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 16 hours ago
Client Service Representative - St. Albert Trail North
ATB
St. Albert, AB
Full-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 17 hours ago
Cook
Interior Health Authority
Summerland, BC
Internship
Interior Health is seeking a Cook II to join our Support Services team at Summerland Health Centre, BC. If you are a reliable, flexible and motivated individual interested in working in a…
Added 19 hours ago
Director, Corporate Dealing
Corpay
Toronto, ON
Full-time
…Corporate Dealing, Commercial Leadership and various shared services…
Added 19 hours ago
Sales Representative - Facility Services
Cintas
Kelowna, BC
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 20 hours ago
Material Handler
DSV
Milton, ON
The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable…
Added 21 hours ago
technical sales representative
HVAC Systems & Solutions Ltd
Port Coquitlam, BC
Full-time
Assess client’s needs and resources to recommend the appropriate goods or services
Added 21 hours ago
Bilingual Helpdesk Representative
ZOLL Medical Corporation
Mississauga, ON
Full-time
…in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory…
Added 21 hours ago
2600002185 - Ot/Pt Assistant
Lakeridge Health
Oshawa, ON
Internship
…accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all…
Added 21 hours ago
Sales Representative - Facility Services
Cintas Canada
Boucherville, QC
Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 21 hours ago
Sales Representative - Uniform
Cintas Canada
London, ON
Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 21 hours ago
Program Assistant, School of Health & Life Sciences
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
Full-time
Team Player: Collaborate effectively with cross-functional teams. Be an outward-facing representative of our programs, fostering positive relationships with staff, students and stakeholders.
Added 21 hours ago
Administrative Coordinator
Manulife
Toronto, ON
Full-time
…support the Plan Administration Support team within Plan Member…
Added 23 hours ago
Customer Support Specialist
CARFAX
London, ON
Full-time
…customer service? CARFAX is looking for a Customer Service Representative who will be the friendly and knowledgeable voice our customers can trust. Join our team and help us create an…
Added 1 day ago
Financial Service Representative - LendDirect Office 1700
LendDirect
Brampton, ON
Full-time
…empowered us to develop convenient, easily accessible financial services that meet our customers' growing…

Manulife

Manager, Member Education

Toronto, ON, Canada
Waterloo, ON, Canada

Pay: $92,900.00 CAD - $142,900.00 CAD
Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

As Manager of the Member Education Consultant (MEC) team, you will play a dual role: leading a subset of communication consultants while managing your own portfolio of large national clients.

This is a unique opportunity for a strategic leader who thrives on client engagement and team development. You will shape the member experience for some of Canada’s most significant retirement plans while coaching a high-performing team to deliver exceptional education and communication strategies.

Reporting to the Director of Financial Education, you will be a key leader in shaping the member experience and driving plan engagement. By combining hands-on client management with team leadership, you will amplify the impact of education strategies across multiple clients. Your ability to coach, influence, and deliver measurable outcomes will strengthen client relationships and support business growth.

Position Responsibilities:

Leadership & Team Development

Act as a player/coach: manage your own client relationships while providing guidance, mentorship, and performance management for a group of communication consultants.
Foster a culture of collaboration, innovation, and accountability within the team.
Support career development through coaching, feedback, and skill-building initiatives.
Partner with leadership to refine best practices and drive continuous improvement.

Relationship Management

Serve as the primary contact for your assigned clients, overseeing the member experience from onboarding through engagement.
Lead strategic discussions with sponsors, analyzing member behavior and recommending education and communication initiatives.
Support large-case RFPs and shortlist presentations to retain and grow business.

Education Strategy & Communications

Develop and execute education strategies and calendars based on data and client objectives.
Oversee creation and deployment of custom communications leveraging multichannel technology to maximize reach and impact.
Ensure consistency and quality across team deliverables.

Project Management & Reporting

Drive project execution for both your clients and team initiatives, ensuring timelines, resources, and deliverables are met.
Monitor and report on success metrics for education and communication programs, adjusting strategies as needed.

Required Qualifications:

Strong leadership skills with the ability to inspire and develop a team.
Exceptional relationship management and communication skills.
Ability to build trust and influence at all levels - clients, sponsors, and internal teams - while maintaining a strong focus on member experience.
Confidence in delivering high-impact presentations in formal settings such as shortlist meetings and pension committees.
Proven project management experience with the ability to meet tight deadlines and pivot quickly.
Knowledge of group retirement products; RPA designation or willingness to obtain.
A resourceful, solution-oriented mindset with strong analytical skills.
Tech-savvy approach and familiarity with multichannel communication tools and digital platforms.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Manager of Member Education leads a team of communication consultants while managing a portfolio of large national retirement plan clients. They are responsible for developing education strategies, driving plan engagement, and fostering a culture of collaboration and professional development within their team.

Requirements

Candidates must possess strong leadership, relationship management, and communication skills with a proven track record in project management. Knowledge of group retirement products is required, and an RPA designation or the willingness to obtain one is preferred.

Skills

Leadership
Team development
Strategic planning
Communication strategy
Project management
Financial education
Mentorship
Performance management
Public speaking
Data analysis
Group retirement products
Multichannel communication
Digital platforms
Problem solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Member Education
Retirement Plans
Communication Consultant
Financial Education
Client Engagement
Team Leadership
RPA Designation
Strategic Leadership
Performance Management
Project Execution
Multichannel Technology
Group Retirement Products
Pension Committees
Shortlist Presentations
Data Analytics
Manulife
John Hancock
Financial Services
Stakeholder Management
Business Growth

Report this job