Our Team
The Office of the CEO works closely with senior leaders in the organization to support the CEO agenda, executive decision-making, and priority enterprise engagements. The team connects strategic content, relationship management, and execution disciplines across business segments, functions, geographies and external partners. The role requires strong judgment, fast synthesis, and the ability to manage confidential, time-sensitive work with a high degree of professionalism.
Your Role
As Manager for OCEO, you will support the execution of the CEO agenda and enterprise priorities by leading strategic deliverables, executive communications, stakeholder engagement, and special projects. You will coordinate with senior leaders and key partners to develop executive-ready materials, drive alignment, and ensure effective execution of priority initiatives. This role reports to the Chief of Staff of the CEO.
Core Competencies
- Executive Judgment and Prioritization: Operate in ambiguous, confidential, and fast-moving environments; exercise sound judgment, anticipate needs, and drive execution on priority matters
- Analytical Thinking and Problem Solving: Convert market, competitor, partner, and internal inputs into concise insights, briefing notes, and decision-ready recommendations
- Executive Communication: Create clear, polished materials for senior leaders, Board members, and external engagements
- Stakeholder Coordination: Skilled at working across teams and building strong relationships to manage critical activities, events, and logistics
Primary Responsibilities:
- Support the Chief of Staff and Office of the CEO in advancing enterprise priorities, executive engagements, and strategic initiatives
- Develop executive-level materials, briefings, and communications for the CEO and senior leadership team
- Help drive the planning and execution of leadership forums, external engagements, and special projects
- Support the Office of the CEO agenda by coordinating scheduling priorities and operational details with Executive Assistants and relevant stakeholders
- Monitor progress against key initiatives, identify emerging issues and dependencies, and facilitate timely follow-up with stakeholders
- Build and maintain strong relationships across the organization to support effective decision-making, communication, and execution
Required Qualifications:
- 5+ years of experience in corporate or business strategy, executive office / chief of staff support, management consulting, business transformation, or a related role; financial services
experience preferred - Bachelor’s degree in business, finance, economics, public policy, international relations, or a related field; MBA or relevant graduate degree preferred
This Position Description is intended to describe the general nature and level of the work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties and skills required for this job classification.
When you join our team:
• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Referenced Salary Location
Toronto, Ontario
Working Arrangement
Hybrid
Salary range is expected to be between
$103,270.00 CAD - $153,270.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
