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Added 16 mins ago
Technical Solutions Development Manager, Workspace, Google Cloud
Google
Waterloo, ON
As a Workspace Delivery Manager, you will serve as the primary customer interface for Google Workspace implementations, overseeing deployment strategy, optimization, and service delivery…
Added 1 hour ago
Senior Account Manager-Metro Vancouver (Guardteck)
Kandor
Burnaby, BC
Guardteck is seeking a Senior Account Manager to lead and develop our account management team in Burnaby, BC. This is a senior, client-facing operations role responsible for leading account…
Added 3 hours ago
RI
General Manager – Boutique Hotel
Renard International Hospitality Search Consultants
Vancouver, BC
- Full-time
Previous experience as a General Manager or senior hotel leader in a full-service property.
Added 3 hours ago
AU
Security Guard (Floater) - Shopping Mall
Allied Universal
Winnipeg, MB
- $17 CAD / hour
- Part-time
…career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company…
Added 3 hours ago
RC
Server
Retirement Concepts
Courtenay, BC
- $25.82 CAD / hour
- Full-time
The Server reports to the Support Services Manager and/or designate and performs all aspects of service in the dining room, resident lounges and room service for residents, guests, and the…
Added 3 hours ago
C
Maintenance & Asset Manager
Connective
Kamloops, BC
- Full-time
Reports and is accountable to the Senior Manager of Building Infrastructure and Asset Management.
Added 3 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Supporting Senior Manager, IT Audit and other auditors in the development and execution of audit plans, operational reviews and project engagements.
Added 4 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 5 hours ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Toronto, ON
- Full-time
As Senior Manager, Strategic Partnerships, you will play a central role in shaping Agoda’s FI ecosystem in Korea and delivering high-impact partnerships that dr
Added 5 hours ago
A
Lead Manager, Strategic Partnerships (Seoul-based)
Agoda
Vancouver, BC
- Full-time
As Senior Manager, Strategic Partnerships, you will play a central role in shaping Agoda’s FI ecosystem in Korea and delivering high-impact partnerships that dr
Added 6 hours ago
T
E-Commerce and Analytics Manager
travelbrands
Toronto, ON
- Full-time
The E-commerce & Analytics Manager is responsible for optimizing the online customer experience across redtag.ca and itravel2000.com through data-driven analysis, website optimization,…
Added 6 hours ago
CS
Manager, Food and Beverage BMO Centre - Full Time
Calgary Stampede
AB · CALGARY, AB
- Full-time
Reporting to senior Food & Beverage leadership, this role leads one of the organization’s most strategically and operationally complex business units. The Manager, Food and Beverage BMO…
Added 8 hours ago
RV
Senior Technical Product Manager- Virtualized Switchers
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
The Sr. Technical Product Manager- Virtualized Switchers role is a hands-on technical product manager/software development leadership role responsible for leading and developing a team of…
Added 9 hours ago
CC
Community Navigator
CMHA Calgary
Calgary, AB
- Other
REPORTS TO: Senior Manager - Community Programs
Added 9 hours ago
A
Software Development Manager, Books Discovery
Amazon
Toronto, ON
- Full-time
As a Software Development Manager, you will lead a collection of skilled, friendly people from all over the world and collaborate with business owners to build a clear roadmap of priorities…
Added 9 hours ago
RB
Senior Relationship Manager, Commercial Financial Services - Diversified Asian Markets
Royal Bank of Canada
Richmond Hill, ON
- Full-time
…deliver solutions specific for individual needs. This is a senior role in which your highly-developed experience with financial analysis, credit, and client acquisition takes center stage.…
Added 9 hours ago
SH
Loyalty & Guest Feedback Coordinator
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
Collaborate closely with the Senior Manager, Loyalty & Guest Feedback, to create and maintain documentation related to voice of customer and online reputation initiatives.
Added 9 hours ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
As a Senior Manager Cyber Generalist, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 9 hours ago
Maintenance & Asset Manager
Connective
Kamloops, BC · Vancouver, BC
Reports and is accountable to the Senior Manager of Building Infrastructure and Asset Management.
Added 10 hours ago
AR
Hospitality Manager
Atria Retirement Canada - Westhaven
Winnipeg, MB · MB-Winnipeg
- Full-time
Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:
Added 10 hours ago
Retail Client Manager
dunnhumby
Toronto, ON
dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts…
Added 10 hours ago
A
Area Manager
Avana
Saskatoon, SK
- Full-time
Avana is a growing real estate development and property management company committed to creating safe, vibrant, and inclusive communities where residents feel proud to call home. We build…
Added 10 hours ago
BF
Safety Manager, Special Projects
BC Ferries
Victoria, BC
- Full-time
…here and the communities we serve. We’re looking for a Safety Manager, Special Projects to lead important safety initiatives, drive continuous improvement, and strengthen how safety is…
Added 10 hours ago
WI
Project Manager, Power Delivery
WSP in Canada
Markham, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
Added 10 hours ago
6
Account Manager
63a193f1-4ad8-4344-9320-3787f5583149
Markham, ON
- $55,000 to $64,000 CAD / year
- Full-time
VUMI Canada is looking for an experienced Account Manager to join its Sales team. This customer-facing position is responsible for managing relationships with brokers, advisors, insurance…

Manulife

Manager / Senior Manager, AI Model Risk Governance, Standards & Enablement

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$113,000.00 CAD - $163,000.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $113,000.00 CAD - $163,000.00 CAD
Job type: Full-time
Experience: 7+ years of relevant experience for Manager-level candidates or 10+ years for Senior Manager-level candidates.
Posting language: English
Posted: Oct 9, 2026

Original job description

Manulife is seeking an experienced Manager / Senior Manager, AI Model Risk Governance, Frameworks & Standards to lead the development and evolution of the enterprise AI Model Risk Management framework from an independent second-line perspective. This role offers a unique opportunity to shape how AI, Generative AI, and Agentic AI are governed across the organization by translating emerging risks, regulatory expectations, and industry practices into practical and scalable requirements. The successful candidate will combine strong AI and data science knowledge with exceptional policy development, stakeholder engagement, training, and communication skills to drive consistent and effective AI risk management. This role will play a key part in enabling the responsible adoption of AI while strengthening governance maturity across the enterprise.

Position Responsibilities:

Lead the development, maintenance, and enhancement of AI Model Risk Management policies, standards, procedures, methodologies, and governance guidance.
Translate evolving regulatory requirements, industry developments, and emerging AI risks into practical, risk-based governance requirements.
Develop and maintain Line 2 oversight methodologies, challenge frameworks, assessment tools, templates, and governance playbooks.
Establish governance requirements and risk management expectations for machine learning, Generative AI, foundation models, retrieval-augmented generation (RAG), and Agentic AI solutions.
Provide authoritative interpretation of AI model risk policies, standards, and governance requirements across the enterprise.
Design and deliver AI model risk training, awareness programs, job aids, and stakeholder education materials.
Develop executive presentations, governance committee materials, briefing notes, and communications for senior leadership.
Partner with business, technology, data science, legal, compliance, privacy, cybersecurity, validation, and risk teams to support consistent adoption of AI governance requirements.
Support targeted oversight reviews, thematic assessments, and challenge activities requiring policy interpretation or technical expertise.
Monitor emerging AI technologies, regulatory developments, and industry best practices to continuously enhance the framework.

Required Qualifications:

7+ years of relevant experience for Manager-level candidates or 10+ years for Senior Manager-level candidates.
Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, Statistics, Mathematics, Engineering, Risk Management, Business, or a related discipline.
Experience in AI Governance, Model Risk Management, Data Science, Machine Learning, Technology Risk, Policy Development, Model Validation, or related disciplines.
Experience developing policies, standards, governance frameworks, procedures, methodologies, or enterprise risk programs.
Experience working with AI and machine learning solutions within financial services or another highly regulated industry.
Proven ability to develop executive communications, governance materials, training content, and stakeholder-facing guidance.
Strong stakeholder management, communication, and influencing skills.
Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

Preferred Qualifications:

Advanced understanding of AI Model Risk Management frameworks and model lifecycle governance.
Experience designing governance requirements for Generative AI, large language models, foundation models, RAG, and Agentic AI.
Practical familiarity with Python, SQL, R, machine learning workflows, or analytics environments.
Experience translating regulatory requirements into enterprise-wide policies and governance standards.
Experience developing training programs, learning materials, or organizational capability-building initiatives.
Knowledge of AI-related regulatory expectations, responsible AI principles, technology risk, privacy, cybersecurity, and data governance frameworks.
Experience supporting executive committees, governance forums, or board-level reporting.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

Lead the development and evolution of the enterprise AI Model Risk Management framework from a second-line perspective. Translate regulatory requirements and emerging AI risks into scalable governance policies, standards, and oversight methodologies.

Requirements

Requires 7-10+ years of experience in AI governance, model risk, or related fields and a bachelor's degree in a relevant discipline. Candidates must possess strong policy development skills and experience working with AI/ML solutions in regulated industries.

Skills

AI Governance
Model Risk Management
Policy Development
Stakeholder Management
Data Science
Machine Learning
Generative AI
Risk Management
Regulatory Compliance
Communication
Strategic Planning
Technical Writing
Python
SQL
R
Technology Risk

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

AI Governance
Model Risk Management
Generative AI
Agentic AI
Machine Learning
Foundation Models
RAG
Policy Development
Risk Frameworks
Regulatory Compliance
Data Science
Technology Risk
Python
SQL
R
Model Validation
Enterprise Risk
Governance Committees
Stakeholder Engagement
Financial Services
Cybersecurity
Data Governance
Privacy
Strategic Oversight
Training Programs
Executive Reporting
Methodology Development
Risk Assessment
Compliance
Artificial Intelligence

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