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Added 8 mins ago
Vice President, Investments & Product Management
IG Wealth Management
ON · Ontario, Canada
Full-time
…SMA and emerging platform solutions. You will carry Portfolio Manager accountabilities, support tactical asset allocation implementation and portfolio governance, and provide senior…
Added 8 mins ago
Vice President, Investments & Product Management
IG Wealth Management
MB · Manitoba, Canada
Full-time
…SMA and emerging platform solutions. You will carry Portfolio Manager accountabilities, support tactical asset allocation implementation and portfolio governance, and provide senior…
Added 8 mins ago
Senior Project Manager - Western Canada
EBC Inc.
BC · British Columbia, Canada
Full-time
We are looking to add a Senior Project Manager to our Western Canada Team.
Added 8 mins ago
Senior Tax Advisor
TransAlta
Calgary, AB
Full-time
As a Senior Tax Advisor, you’ll be involved in all aspects of Canadian Corporate Tax for a multi-national business, making this a role where your expertise truly matters.
Added 8 mins ago
Human Resources Assistant
William Osler Health System
Brampton, ON
Full-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 8 mins ago
Intermediate Architectural Designer or Technologist
Kasian Architecture Interior Design and Planning
Toronto, ON
Full-time
…range of sectors, including commercial, workplace, healthcare, senior living, industrial, transportation, post-secondary, and public…
Added 9 mins ago
People & Culture Advisor
Calgary Drop-In Centre (the DI)
Calgary, AB
Respond to routine P & C inquiries and provide timely, customer-focused support, referring more complex matters to senior members of the People & Culture team.
Added 23 mins ago
Senior Manager, Financial Information and Control
Alimentation Couche-Tard
Laval, QC
Full-time
…a key role in the company. The main responsibilities of the senior manager within this group are as…
Added 24 mins ago
Senior Delivery Manager
Scotiabank
Toronto, ON
As a Senior Delivery Manager (Execution Lead), you will be accountable for the end-to-end delivery of one or more teams within a large-scale Agile program, acting as a Scrum Master and…
Added 24 mins ago
Bilingual Commercial Credit Advisor, Commercial Credit Adjudication - Agriculture
RBC
Guelph, ON · Montreal, QC
Full-time
Experience as a Commercial Account/Relationship Manager
Added 24 mins ago
Dishwasher - Full Time (12PM-8:30PM)
Cogir Senior Living
East Gwillimbury, ON · Sharon Corners
Full-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 24 mins ago
Active Living Aide - Part Time
Cogir Senior Living
Edmonton, AB · Riverbend Retirement
Part-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 38 mins ago
Talent Acquisition Specialist
American Iron & Metal (AIM)
Laval, QC
Full-time
Reporting to the Senior Manager, Talent Acquisition, the Talent Acquisition Specialist will work closely with hiring managers to understand their staffing needs and will play a key role in…
Added 38 mins ago
QE Program Manager
Apptoza Inc.
Toronto, ON
Contract
We are seeking an experienced QE Program Manager to lead and manage quality engineering and testing activities across multiple projects within the banking and financial services domain. The…
Added 38 mins ago
Senior Manager, Tax
Federated Co-operatives Limited
Saskatoon, SK
Full-time
Federated Co-operatives Limited (FCL) is hiring a Senior Manager, Tax on a permanent full-time basis within our Finance team. This position is a hybrid opportunity and is based in…
Added 38 mins ago
Assistant Manager, Fine Dining - Auberge du Pommier
Auberge du Pommier
Toronto, ON
Full-time
…company! You’re a key team player reporting to the General Manager. You’re involved in many aspects the restaurant including maintaining and encouraging high performing teams, upholding our…
Added 39 mins ago
Manager - Leadership, Learning & Culture
Keyera
Calgary, AB
Full-time
The Manager – Leadership, Learning & Culture is responsible for advancing organizational culture, leadership capability and employee development through the design and delivery of…
Added 39 mins ago
Senior Product Manager - Payments
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
Full-time
We are currently seeking a Senior Product Manager to join our FinTech Team, focusing on payments. FinTech is a key area of investment for the company and a cornerstone of our future growth.…
Added 39 mins ago
Manager / Senior Manager, AI Model Risk Oversight & Challenge
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
Full-time
Manulife is seeking an experienced Manager / Senior Manager, AI Model Risk Oversight & Challenge, to provide independent second-line oversight and effective challenge of AI model risk…
Added 54 mins ago
Software Engineer I Co-op (Data Foundations)
Planview Incorporated
Vancouver, BC
Temporary
Students currently enrolled in an applicable co-op program at BCIT, UBC, UVic, or SFU will be considered for this role. Please note you must apply through your co-op office as well and…
Added 54 mins ago
Manager, Expansion
Jobber
Remote, Canada
Full-time · Remote
Reporting to the Senior Manager, Expansion, the Manager, Expansion will have the unique opportunity to motivate and coach a rapidly growing team of ambitious sales representatives and…
Added 54 mins ago
Portfolio Manager
Fraser Health
Surrey, BC
Full-time
Aligned with Fraser Health’s vision of Better health, best in health care, the Portfolio Manager provides senior-level leadership across IT Service Management practices, with a focus on…
Added 1 hour ago
Project Management Team Lead
Altis
Toronto, ON
$60 to $63 CAD / hour
Contract
In this role, you'll lead experienced project management professionals while partnering closely with senior stakeholders to drive operational excellence, strengthen client relationships,…
Added 1 hour ago
Manager, Expansion
Jobber
Kitchener, ON
Full-time
Reporting to the Senior Manager, Expansion, the Manager, Expansion will have the unique opportunity to motivate and coach a rapidly growing team of ambitious sales representatives and…
Added 1 hour ago
Manager, Expansion
Jobber
Toronto, ON
Full-time
Reporting to the Senior Manager, Expansion, the Manager, Expansion will have the unique opportunity to motivate and coach a rapidly growing team of ambitious sales representatives and…

Manulife

Manager / Senior Manager, AI Model Risk & Operational Risk Oversight, Global Risk

Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada
Halifax, NS, Canada

Pay: $113,000.00 CAD - $163,000.00 CAD
Job type: Full-time
Apply by: Oct 6, 2026
Experience: 7+ years of relevant experience for Manager-level candidates or 10+ years for Senior Manager-level candidates.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Manulife is seeking an experienced Manager / Senior Manager, AI Model Risk & Operational Risk Oversight to provide independent second-line oversight and challenge of AI-enabled solutions across the enterprise. This role sits at the intersection of AI, technology, and risk management, helping ensure that AI-related model risks and operational risks are effectively identified, assessed, monitored, and governed. The successful candidate will partner with business, technology, data science, and governance stakeholders to provide credible challenge, influence risk-informed decision-making, and support the responsible adoption of emerging technologies, including Generative AI and Agentic AI. This is a unique opportunity to shape the future of AI risk governance while developing deep expertise in one of the fastest-growing areas of enterprise risk management.

Position Responsibilities:

Provide independent second-line oversight and challenge of AI model risks and operational risks associated with AI-enabled solutions, platforms, and business processes.
Review and assess medium- and high-risk AI use cases, ensuring risks are appropriately identified, evaluated, mitigated, monitored, and escalated.
Evaluate AI governance, model risk management practices, operational controls, monitoring programs, incident management activities, and regulatory compliance processes.
Assess risks associated with machine learning models, Generative AI, large language models, foundation models, third-party AI services, and Agentic AI solutions.
Review operational resilience, technology risk, third-party risk, change management, access controls, and incident response processes supporting AI solutions.
Conduct thematic reviews to identify emerging risks, recurring control weaknesses, governance gaps, and systemic issues across AI portfolios.
Develop and communicate independent risk opinions, oversight assessments, executive reporting, and committee materials.
Provide effective challenge to business, technology, data science, and governance stakeholders while maintaining clear second-line independence.
Support the evolution of AI Model Risk Management and Operational Risk Management frameworks, standards, methodologies, and governance practices.
Monitor emerging industry trends, regulatory developments, and leading practices related to AI, technology risk, and responsible AI.

Required Qualifications:

7+ years of relevant experience for Manager-level candidates or 10+ years for Senior Manager-level candidates.
Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, Statistics, Mathematics, Engineering, Risk Management, Business, or a related discipline.
Experience in Operational Risk, Technology Risk, Model Risk Management, Enterprise Risk Management, Internal Audit, Compliance, or related risk functions.
Experience assessing or overseeing AI, machine learning, advanced analytics, or technology-enabled solutions.
Strong understanding of risk management frameworks, governance practices, control environments, and regulatory requirements within a regulated industry.
Demonstrated ability to influence senior stakeholders and provide independent challenge on complex risk matters.
Strong written, verbal, analytical, and presentation skills.
Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

Preferred Qualifications:

Experience within financial services, insurance, banking, or another highly regulated industry.
Knowledge of AI Model Risk Management frameworks and model lifecycle governance practices.
Familiarity with Generative AI, large language models (LLMs), foundation models, retrieval-augmented generation (RAG), and Agentic AI solutions.
Understanding of technology risk, operational resilience, third-party risk, cybersecurity, and AI governance frameworks.
Practical familiarity with Python, SQL, analytics tools, or machine learning environments.
Experience developing executive reporting, risk assessments, governance committee materials, or oversight opinions.
Knowledge of emerging regulatory expectations related to AI, model risk, operational risk, or technology risk management.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The role provides independent second-line oversight and challenge for AI-enabled solutions, ensuring risks are identified, assessed, and governed across the enterprise. The manager will partner with stakeholders to influence risk-informed decision-making and support the responsible adoption of emerging technologies like Generative AI.

Requirements

Candidates must have 7 to 10+ years of relevant experience in risk management, technology, or data science, along with a bachelor's degree in a related field. Strong expertise in AI governance, risk frameworks, and the ability to influence senior stakeholders are essential requirements.

Skills

AI model risk management
Operational risk oversight
Generative AI
Large language models
Machine learning
Risk governance
Technology risk
Regulatory compliance
Data science
Strategic influence
Executive reporting
Python
SQL
Analytical skills
Communication skills
Operational resilience

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

AI Model Risk Management
Operational Risk
Generative AI
Agentic AI
Large Language Models
Foundation Models
Machine Learning
Risk Governance
Technology Risk
Regulatory Compliance
Data Science
Python
SQL
Enterprise Risk Management
Internal Audit
Third-party Risk
Cybersecurity
Operational Resilience
Retrieval-Augmented Generation
Financial Services
Insurance
Banking
Model Lifecycle Governance
Change Management
Incident Management
Risk Frameworks
Executive Reporting
Analytical Tools
Responsible AI
Strategic Oversight

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