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Added 10 mins ago
SP
Front Desk Representative (Overnight, Full-Time)
Shiplake Properties
Toronto, ON
- Full-time
…Work®, the global authority on workplace culture, employee experience and leadership behaviour, based on what employees say. Great Place to Work® Certification™ is recognized worldwide and…
Added 10 mins ago
O
Guest Experience Representative
OMERS
Calgary, AB · Southcentre
- Part-time
We are currently looking for a highly motivated Seasonal Guest Services Representative to join our team at Southcentre in Calgary.
Added 10 mins ago
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Medical Office Assistant
Clearpoint Health Network Inc.
Saskatoon, SK
- Full-time
Successful completion of a recognized Medical Office Assistant program with Certificate or equivalent experience.
Added 23 mins ago
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Outside Sales- Parts & Service- Refuse Equipment
Federal Signal Corporation
Vaughan, ON
- Full-time
3+ years’ experience in a Customer Service Representative role or a related position
Added 23 mins ago
RD
Associate Advisor
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Toronto, ON
- Full-time
3+ years of experience in wealth management, including client relationship management
Added 23 mins ago
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Retail Business Development Representative
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- Full-time
We're seeking a Business Development Representative to grow our clients' retail pipelines in the Indie & Specialty channel - building prospect lists, running cold outreach, tracking retail…
Added 25 mins ago
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Audit Manager I, Insurance Audit (1191)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 25 mins ago
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Regional Manager, Financial Planning-Edmonton
TD
AB
- Full-time
…achieve their financial goals while delivering a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients,…
Added 25 mins ago
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Finance Operations Analyst III
TD
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- Full-time
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Added 25 mins ago
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Client Services Representative - TD Asset Management
TD
Montreal, QC
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 25 mins ago
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Individual Service Specialist
Medavie
Dartmouth, NS · MBC NS Local Office Dartmouth
- Full-time
…it’s about exceeding their expectations. We are looking for a customer service representative with an expertise in loyalty and retention - an individual who is empowered to support and…
Added 25 mins ago
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Customer Service Representative (Motivator) - Georgetown Sinclair and Guelph
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Guelph, ON · Georgetown, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 25 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Part-time
3 years clinical experience using high levels of independent assessment skills
Added 25 mins ago
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Client Financial Services Agent
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Sainte-Adèle, QC · Caisse Desjardins de la Vallée des Pays-d'en-Haut
- Full-time
…support. You assist members and clients, providing excellent customer service. You create offers for routine transactions, and help sell products and services based on the needs of members…
Added 25 mins ago
C
Client Service Representative
CIBC
Toronto, ON
- Part-time
…clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the…
Added 25 mins ago
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Client Service Representative
CIBC
Summerland, BC
- Part-time
…clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the…
Added 25 mins ago
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Part Time Sale Supervisor
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Our contributors at Michael Kors are stylish individuals who have a drive to achieve results and a passion for customer engagement. As a Sales Supervisor, you will strive to achieve…
Added 25 mins ago
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Customer Service Representative
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- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 25 mins ago
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Customer Service Representative (Part Time)
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Carlyle, SK
- Part-time
The Customer Service Representative (Part time), will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and…
Added 25 mins ago
Customer Service Representative, Precision Ag
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Added 39 mins ago
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Business Development Representative
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Added 41 mins ago
A
Représentant des ventes(Français) /Representative, Sales (French)
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- $83,126.43 to $116,377 CAD / year
Responsible for providing sales and customer support to assigned pharmacies.
Added 41 mins ago
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Member Representative (Temporary)
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- Part-time
The Member Representative plays a crucial role in enhancing our members' experience by collaborating with their branch team and internal partners. Their primary focus is to address member…
Added 41 mins ago
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Member Services Representative - Pembina Crossing
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- Full-time
Reporting to the Assistant Branch Manager, the Member Service Representative (MSR) plays a key role in delivering consistent and compelling member experience at ACU. The Member Service…
Added 41 mins ago
AR
Guest Service Agent/Night Audit
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The duties and responsibilities for the Guest Service Representative/Night Auditor include, but are not limited to the following:

Manulife

Manager, Technology and Cyber Risk

Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada
Halifax, NS, Canada

$79,700.00 CAD - $129,700.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $79,700.00 CAD - $129,700.00 CAD
Job type: Full-time
Apply by: Oct 17, 2026
Experience: 5–7+ years of experience in technology risk, cybersecurity, or related fields.
Posting language: English
Posted: Oct 2, 2026

Original job description

Manulife is seeking an experienced Manager, Technology & Cyber Risk Standards Governance to drive consistent, scalable, and effective risk management standards and practices across the enterprise. This role focuses on designing, implementing, and continuously improving processes that support the lifecycle of technology and cybersecurity standards, while coordinating a portfolio of risk and control initiatives.

Operating within a Second Line of Defense environment, the Manager will drive structure, discipline, and transparency across technology and cyber risk activities, ensuring alignment with enterprise frameworks and regulatory expectations. The role partners closely with Technology, Cybersecurity, and Risk teams to deliver well-governed, repeatable processes and timely, traceable outcomes that enable effective oversight practices.

Position Responsibilities:
Standards Portfolio & Process Management

Manage a portfolio of technology and cybersecurity standards, ensuring clear ownership and lifecycle governance.
Lead end-to-end processes for standards development, approval, and refresh while establishing structured workflows, templates, and governance routines.
Monitor progress across initiatives and drive continuous process improvements, including automation and efficiency gains.

Independent Oversight & Support

Support oversight activities across technology and cyber domains.
Provide effective challenge to risk assessments and control documentation.
Monitor issues, exceptions, and corrective action plans.
Support thematic reviews and standards alignment work.

Program Delivery & Coordination

Lead cross-functional initiatives with clear scope and timelines.
Establish and maintain plans and trackers to manage portfolio execution.
Facilitate governance forums and working groups.
Ensure alignment with frameworks and governance expectations.
Drive adoption of governance processes and continuous improvement initiatives.

Governance, Reporting & Continuous Improvement

Develop reporting and dashboards on portfolio and risk status.
Establish and maintain documentation and guidance materials.
Improve consistency, transparency, and quality across governance.
Collaborate with cross-functional stakeholders to ensure alignment.

Professional Skills

Communicate clearly and concisely with stakeholders.
Build strong working relationships across Line 1 and Line 2 teams.
Demonstrate curiosity, attention to detail, and a commitment to strong risk culture.
Strong written and verbal communication skills
Detail-oriented with strong organizational skills.
Ability to design scalable and repeatable processes.

Required Qualifications:

5–7+ years of experience in technology risk, cybersecurity, or related fields.
Experience in risk, governance, compliance, audit, or Second Line of Defense environments within financial services or another regulated industry.
Understanding of key technology and cybersecurity domains.
Certifications such as CISSP, CISA, CRISC, CISM, or PMP.
Familiarity with frameworks such as NIST or ISO.
Experience with standards or policy governance.
Experience with process improvement initiatives.
Strong project management and organizational skills.
Curious, proactive, and willing to learn in a maturing risk environment
Strong analytical and documentation skills
Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Halifax, Nova Scotia

Working Arrangement

Hybrid

Salary range is expected to be between

$79,700.00 CAD - $129,700.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Manager will design and implement scalable technology and cybersecurity risk standards while managing a portfolio of governance initiatives. They will provide independent oversight, facilitate cross-functional governance forums, and drive continuous process improvements across the enterprise.

Requirements

Candidates must have 5–7+ years of experience in technology risk, cybersecurity, or related governance fields within a regulated industry. Professional certifications such as CISSP, CISA, CRISC, CISM, or PMP are required, along with strong project management and analytical skills.

Skills

Technology risk management
Cybersecurity
Governance
Risk assessment
Control documentation
Process improvement
Project management
Stakeholder management
Regulatory compliance
Standards development
Reporting
Analytical skills
Documentation
Communication
Organizational skills
Risk culture

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Technology Risk
Cybersecurity
Governance
Risk Management
Second Line of Defense
Financial Services
CISSP
CISA
CRISC
CISM
PMP
NIST
ISO
Policy Governance
Process Improvement
Project Management
Risk Assessment
Compliance
Audit
Dashboards
Reporting
Stakeholder Engagement
Enterprise Frameworks
Regulatory Expectations
Lifecycle Management
Automation
Risk Culture
Documentation
Analytical Skills
Hybrid

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