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Added 13 mins ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
The IT Service Desk Analyst is part of Citco's global IT Service Delivery function, supporting internal business users and, where applicable, external clients. The analyst handles incidents…
Added 28 mins ago
TC
Tech Ops Analyst II - Telecom Expense Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
We’re looking for a Tech Ops Analyst II - Telecom Expense Management to join our Global Telecom Expense Management (TEM) team, where you’ll play a key role in optimizing telecom services,…
Added 28 mins ago
Analyst or Associate, M&A (Calgary or Edmonton)
EY
AB · Calgary, AB
Running a business is all about making intelligent decisions, powered by accurate information. As a Mergers & Acquisitions (“M&A”) Analyst/Associate, you’ll help make that happen. You will…
Added 44 mins ago
Customer Success Operations Analyst
Global Relay
Vancouver, BC
For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We…
Added 44 mins ago
RI
Associate Product Manager
Remarcable, Inc.
Vancouver, BC
- $90,000 to $115,000 CAD / year
- Full-time
2-4 years of experience as an Associate Product Manager, Product Analyst, or in a highly technical role within a B2B SaaS environment.
Added 58 mins ago
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Systems Analyst II
BGIS
Markham, ON
- Full-time
The System Analyst II will lead the management and maintenance of key data center and network infrastructure to ensure successful realization of operational targets. As someone who has…
Added 58 mins ago
GR
Customer Success Operations Analyst
Global Relay
Vancouver, BC
- Full-time
For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We…
Added 1 hour ago
SI
Cyber Security Analyst
Spait Infotech
Canada
- Full-time
Monitor security alerts, logs, and events using Security Information and Event Management (SIEM) tools.
Added 1 hour ago
RV
Clinical Applications Analyst
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
The Meditech Clinical Application Analyst is an integral member of the Regional Digital Health (RDH) Clinical Informatics. As a member of the RDH lead agency team, the RDH Clinical…
Added 1 hour ago
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Business Systems Analyst Co-op (Winter 2027), Enterprise Technology & Business Management
CIBC
Toronto, ON
- Full-time
Join our CIBC Technology team as a Business Systems Analyst Co-op and have a real impact in making our clients’ ambitions a reality! This is a great opportunity to be a part of an…
Added 1 hour ago
AI
Intermediate Data Support Analyst
AGF Investments
Toronto, ON
- Full-time
The Intermediate Data Support Analyst role will provide opportunities to demonstrate an aptitude for learning, initiative and identification of opportunities for system/process…
Added 1 hour ago
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Analyste principal(e) en soutien applicatif – Actions
CGI
Montreal, QC
- Full-time
Senior Application Support Analyst – Equities
Added 1 hour ago
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Senior Business Analyst
SE Health
Markham, ON
- Full-time
Bachelor’s degree in Business, Information Technology, Health Administration, Management, or a related discipline (or equivalent experience)
Added 1 hour ago
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Data Governance Analyst
Cognizant
Toronto, ON
- Full-time
Partner with business and technology teams to develop and maintain business glossaries, data definitions, critical data elements (CDEs), classifications, and ownership information.
Added 1 hour ago
MC
IT Contract Analyst
MatchBox Consulting Group
Calgary, AB
- Contract
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Added 1 hour ago
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Lead Information Security Analyst, Vulnerability and External Attack Surface Management (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Technology & Infrastructure (T&I) is the backbone and the future-forward arm of CBC/Radio-Canada. Our purpose is to constantly innovate to evolve and maintain the Corporation’s technology…
Added 1 hour ago
R
Senior Analyst, Software Compliance and Contract Management (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Technology & Infrastructure (T&I) is the backbone and the future-forward arm of CBC/Radio-Canada. Our purpose is to constantly innovate to evolve and maintain the Corporation’s technology…
Added 2 hours ago
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Business Analyst, Security Education
BMO
Toronto, ON · FCP
- Full-time
…business decisions. Defines business requirements to inform technology build and operations by sourcing and analyzing relevant data, reviewing and documenting business processes and…
Added 2 hours ago
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Senior Technology Acquisition Consultant
Raise
Calgary, AB
- Full-time
Minimum of 10 years of IT experience, including extensive experience in IT procurement, technology sourcing, or related roles such as Senior IT Business Analyst or IT Sourcing Consultant.
Added 2 hours ago
AD
Manufacturing Applications Engineer
ArcelorMittal Dofasco
Hamilton, ON
- Full-time
…improve plant-critical manufacturing applications and Operational Technology (OT)-enabled information systems. This role is ideal for someone who can bridge operations and technology,…
Added 2 hours ago
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Financial Analyst
LexisNexis
Toronto, ON
- Full-time
As a Financial Analyst, you will support financial planning, reporting, budgeting, and analysis activities that help drive informed business decisions. You will work with financial data,…
Added 2 hours ago
II
Lead Data Scientist
iVedha Inc.
Oakville, ON
- Full-time
Vedha is looking for a data scientist that will help us discover the information hidden in vast amounts oiVedha is looking for a data scientist that will help us discover the information…
Added 2 hours ago
T
IT Operations Analyst I
TD
London, ON
- Full-time
Provides technology-based customer service support and conducts first level analysis to resolve end user incidents / issues working with technology groups, to resolve within established…
Added 2 hours ago
T
IT Operations Analyst III
TD
Toronto, ON
- Full-time
…hardware, software, e-Messaging, mobile devices, education on TD technology processes) to TD Bank Group employees in all lines of…
Added 2 hours ago
K
Project Manager
Kyndryl
Regina, SK
- Full-time
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and…

Manulife

Payroll Analyst

Toronto, ON, Canada
Waterloo, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2026
Experience: 5+ years of progressive Canadian payroll experience with increasing levels of responsibility.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are seeking an experienced Payroll Analyst to support complex Canadian payroll operations for approximately 13,000 employees across all provinces and six legal entities. This role helps deliver accurate and compliant payroll while strengthening controls, reducing risk, improving processes, and enhancing the employee experience.

The successful candidate will bring strong payroll expertise, sound judgment, analytical curiosity, and the ability to work across Payroll, Human Resources, Finance, Benefits, Tax, Technology, vendors, and business teams to solve complex problems.

Top candidates will have a record of preventing errors, identifying root causes, leading testing, improving controls, reducing manual work, and delivering measurable results. The best Payroll Analysts do more than process payroll. They improve it.

Key Responsibilities

Payroll Operations, Compliance & Analysis

Independently process, audit, and validate complex, high-volume Canadian payroll accurately and on time across multiple provinces, legal entities, pay groups, and payroll cycles.
Research and resolve complex payroll, tax, benefits, employee, and vendor issues; investigate discrepancies, identify root causes, evaluate risks and alternatives, and implement sustainable solutions that prevent recurrence.
Lead complex payroll activities, including executive compensation, equity, bonuses, taxable benefits, disability, leaves, mobile employees, and special payments.
Lead quarterly and year-end payroll activities, including reconciliations, adjustments, audits, reporting, and amended filings.
Investigate payroll discrepancies, determine root causes, and recommend sustainable solutions.
Analyze payroll impacts related to benefits programs, including short and long term disability, paid and unpaid legislated leaves, taxable wages and taxable benefits, imputed income, and year-end reporting.
Identify trends, risks, and opportunities through payroll, benefits, tax, and reporting data.

Testing, Controls & Continuous Improvement

Lead structured testing of payroll system, configuration, integration, and process changes, including test planning, edge cases, end-to-end validation, defect documentation, and confirmation of business requirements.
Identify and implement opportunities to automate, simplify, standardize, and strengthen payroll processes and controls, reducing errors, risk, manual effort, and rework.

Technology & AI Enablement

troubleshoot payroll system, data, and integration issues in partnership with Technology, Benefits, Finance, Tax, vendors, and other business teams.
Use approved technology, automation, reporting, and AI tools responsibly to improve payroll analysis, testing, controls, documentation, and delivery while protecting confidential information and validating results.
Support inbound and outbound payroll-related integrations, including retirement plans, deferred compensation, benefits, withholding, garnishments, tax filings, and workers' compensation reporting.
Apply sound judgment when using AI by protecting confidential employee information, validating outputs, and ensuring all payroll decisions remain human-reviewed and compliant.

Partnership & Team Impact

Build strong partnerships with Benefits, Pension, Compensation, Finance, Tax, Technology, and external vendors.
Communicate complex payroll concepts in clear, business-friendly language.
Share knowledge, support teammates, and contribute to a culture of learning and continuous improvement.
Influence positive change through expertise, credibility, and collaboration.

Required Qualifications

5+ years of progressive Canadian payroll experience with increasing levels of responsibility.
Strong analytical thinking, curiosity, troubleshooting, and root-cause analysis skills, including the ability to independently research and solve complex or unfamiliar payroll, tax, and benefits issues.
Experience with payroll audits, reconciliations, quarterly and year-end activities, adjustments, taxable benefit reporting, and employee year-end reporting.
Experience developing test scenarios, testing payroll system or configuration changes, validating end-to-end results, documenting defects, and identifying unintended impacts.
Experience contributing to payroll projects and documenting business requirements, decisions, risks, controls, and test results.
Experience with ADP GlobalView, SAP, or a similar enterprise payroll system, with strong knowledge of gross-to-net payroll processing, statutory requirements, employer liabilities, funding, general ledger impacts, and payroll accounting reconciliations.
Advanced Excel and data analysis skills, including the ability to analyze large data sets, reconcile results, identify exceptions and trends, and explain findings clearly.
Clear written and verbal communication skills, with the ability to manage multiple priorities, work independently with minimal direction, and collaborate effectively across teams.

Preferred Qualifications

Canadian payroll certification or a comparable payroll designation (PLP, PCP)
Experience supporting payroll operations across multiple countries.
Experience with cross-border or mobile-employee payroll and benefits programs that affect payroll taxation, disability payments, paid leave, taxable wages, or year-end reporting.
Experience serving as a lead tester, project contributor, subject matter expert, mentor, or escalation resource for complex payroll work.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

If you are applying to this role in Massachusetts, please note the salary range is $61,875. - $103,125. USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$59,100.00 CAD - $98,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Payroll Analyst will independently process and validate complex, high-volume Canadian payroll while ensuring compliance across multiple legal entities. They will also lead system testing, identify process improvements, and resolve complex payroll, tax, and benefits discrepancies.

Requirements

Candidates must have 5+ years of progressive Canadian payroll experience and strong analytical skills for troubleshooting and root-cause analysis. Proficiency in enterprise payroll systems like SAP or ADP GlobalView and advanced Excel skills are required.

Skills

Payroll processing
Canadian payroll
Payroll compliance
Taxation
Benefits administration
Data analysis
Root-cause analysis
System testing
Process improvement
Reconciliation
Year-end reporting
Excel
SAP
ADP GlobalView
Communication
Problem solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Payroll Analyst
Canadian Payroll
Compliance
Tax
Benefits
ADP GlobalView
SAP
Data Analysis
Excel
Year-end reporting
Reconciliation
Process improvement
System testing
Equity compensation
Disability
Leaves of absence
Root-cause analysis
Automation
AI tools
General ledger
Statutory requirements
Pension
Compensation
Hybrid
Financial services
Payroll operations
Audits
Taxable benefits
Integration
Business requirements

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