Find work in Canada.

356,510 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
New Grad Program - Business/Finance - Customer Experience Enablement - Toronto - June 2027
Hydro One Networks Inc
Markham, ON
…change management, employee engagement, workforce management and data analytics & insights. This group also supports the Customer Experience strategy work - a key part of our overall…
Added 11 mins ago
New Grad Program - Business/Finance - Markham - June 2027
Hydro One Networks Inc
Markham, ON
Business analytics and data-driven decision making
Added 11 mins ago
Manager - Distribution and Transmission Settlements
Hydro One Networks Inc
Toronto, ON
Identify and implement data analytics solutions which will improve end to end settlements and complex billing performance
Added 11 mins ago
New Grad Program - Project Estimating & Benchmarking - Engineering - Toronto - June 2027
Hydro One Networks Inc
Toronto, ON
Prepare complete project estimates by having a thorough understanding of the project scope based on limited data.
Added 11 mins ago
New Grad Program - Business/Finance - Toronto - June 2027
Hydro One Networks Inc
Toronto, ON
…productivity development & management including industry research, data analysis & visualization, collaborating with business owners, preparing presentations and summary materials to…
Added 11 mins ago
New Grad Program - Program Process Analyst - Dx Sustainment - Barrie - June 2027
Hydro One Networks Inc
Barrie, ON
…Management, Management Information Systems, Information Technology, Data Analytics, Software Engineering, Computer Engineering, or a related…
Added 11 mins ago
New Grad Program - Business/Finance - Toronto - June 2027
Hydro One Networks Inc
Toronto, ON
…productivity development & management including industry research, data analysis & visualization, collaborating with business owners, preparing presentations and summary materials to…
Added 11 mins ago
MA
Staff Data Engineer
Meeru AI Inc
Remote, Canada
- Full-time
- Remote
We are looking for a Staff Data Engineer to build and own the major subsystems of the data foundation - the pipelines, connectors, and curated models that feed the platform's analytics and…
Added 2 hours ago
V
Organic Growth Lead
Venn
Toronto, ON
- Full-time
Use data and experimentation to iterate on content and site changes, reporting learnings and insights that inform strategy.
Added 2 hours ago
C
Principal Machine Learning Developer
Cisco
AB · Calgary, Alberta
- Full-time
Lead and mentor engineers and researchers across AI, networking, security operations, cloud platforms, and distributed systems
Added 2 hours ago
Software Development Manager, AWS ElastiCache
Amazon
Vancouver, BC
…hard-won lessons and core technology from MemoryDB. You will lead engineering for both the MemoryDB service and the shared durability capabilities that bring data durability to ElastiCache…
Added 2 hours ago
FR
US Corporates - Credit Analyst, Associate Director - Retail & Consumer - Toronto
Fitch Ratings
Toronto, ON
- Full-time
With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly…
Added 2 hours ago
C
Expert Integrated Talent Management (12 Month Contract)
CN
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Lead the execution and continuous improvement of succession planning and talent review processes across assigned client groups
Added 2 hours ago
JC
Human Resources Manager
JDass Corp
Maple, ON
- Full-time
Lead requirements gathering, system configuration, data migration, testing, user training, and rollout.
Added 2 hours ago
LE
Sr. Product Manager
LONGi Energy Storage
Burnaby, BC
- Full-time
Partner with the data and analytics team to build product features that enable customers to maximize ROI via automated dispatch, demand response, and wholesale market participation.
Added 4 hours ago
GT
Project Coordinator - Financials
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $55 CAD / hour
- Contract
…financial governance, operational governance, coordination, lead process development and documentation, financial management, and reporting across multiple workstreams. This role is…
Added 4 hours ago
II
Salesforce Business Analyst
Intelli-CloudWare Inc
Toronto, ON · Scarborough, ON
- Full-time
Lead Salesforce user acceptance testing (UAT) to ensure solutions meet business needs.
Added 4 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 4 hours ago
C
Analyst, Corporate Strategy-EN
CAE
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…essential. Our enterprise functions don’t just support; they lead, playing a critical role in shaping the company’s path forward and ensuring both clients and employees are ready for the…
Added 4 hours ago
RT
Information Technology Product Manager
Rang Technologies Inc
Toronto, ON
- $95 to $100 CAD / hour
- Contract
Lead application design efforts with a focus on usability and operational simplicity.
Added 4 hours ago
M
Information Technology Product Manager
Mindlance
Toronto, ON
- $80 to $85 CAD / hour
- Contract
Lead application design efforts with a focus on usability and operational simplicity.
Added 4 hours ago
RH
Financial Controller
Robert Half
Vancouver, BC
- $110,000 to $140,000 CAD / year
- Full-time
Lead the annual budgeting process and maintain rolling forecasts and reforecasts as actuals evolve
Added 4 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Apply a data-driven, first-principles approach, leveraging scientific modeling, experimentation, and advanced analytics to understand, predict, and optimize complex physical phenomena.
Added 4 hours ago
IG
Data Modeler
Insight Global
Toronto, ON
- $88 to $91 CAD / hour
- Contract
Insight Global is seeking a Lead Data Designer/Data Mapper to support a large-scale Wealth Data Platform initiative. This role will own logical data models, source-to-target mappings,…
Added 4 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…

Closed listing

Manulife

People Services AI Solutions & Configuration Lead

Toronto, ON, Canada
Waterloo, ON, Canada

$92,900.00 CAD - $142,900.00 CAD · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $92,900.00 CAD - $142,900.00 CAD
Job type: Full-time
Closing date: Oct 12, 2026
Experience: 7+ years of progressive experience configuring, implementing, or supporting Workday solutions in a complex enterprise environment.
Posting language: English
Posted: Oct 5, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Empowering People Through Technology: Join Manulife’s Global HR Transformation 

At Manulife, we are transforming how our people experience work. Our PeopleComms Technology team enables simple, personalized, and compliant People Services solutions for colleagues worldwide. We value innovation, collaboration, and human-centered design, helping every employee thrive.

The Opportunity

At Manulife, we are reimagining how colleagues and leaders access People Services through AI-enabled experiences. As our People Services AI capabilities evolve, this role will help shape how HR processes and services are delivered in the flow of work.

As People Services AI Solutions & Configuration Lead, you will serve as the technical configuration and solution design expert within our People Services AI squad. You will partner across HR, technology, advanced analytics, architecture, governance, and product teams to design, configure, optimize, and continuously improve AI-enabled People Services solutions.

Working at the intersection of HR technology, AI innovation, employee experience, and platform capability, you will evaluate emerging technologies, translate business needs into scalable technical solutions, and help ensure our platforms evolve to meet changing colleague expectations.

This is not a traditional configuration role. You will be expected to influence solution direction, challenge assumptions, evaluate design options, identify platform opportunities, and recommend approaches that balance colleague experience, business value, governance requirements, and technical sustainability.

You will stay ahead of rapidly evolving AI capabilities across Workday, Microsoft, and related technology ecosystems, helping Manulife identify practical opportunities to improve employee experiences while maintaining compliance, scalability, and operational excellence.

Key Responsibilities

Serve as the technical configuration lead for AI-enabled People Services solutions, ensuring scalable, supportable, and sustainable designs.

Translate business requirements, user stories, and product roadmap priorities into configuration designs, technical solutions, and platform enhancements.

Design, configure, and optimize AI-enabled capabilities within Workday and related platforms.

Evaluate emerging Workday AI capabilities and recommend opportunities to improve employee and manager experiences.

Act as a subject matter expert for Workday AI products and capabilities, including Workday Self-Service Agent, Agentic AI solutions, and future platform innovations.

Lead configuration design discussions, solution reviews, and technical impact assessments with HR and technology stakeholders.

Partner with Product Leads, Business Analysts, Architects, Developers, and Test Leads throughout the delivery lifecycle.

Analyze current-state processes and identify opportunities for automation, simplification, intelligence, and self-service.

Design and configure workflows, business processes, integrations, decision logic, automation, and AI-enabled experiences.

Participate in backlog refinement, sprint planning, estimation, and delivery planning activities.

Develop and maintain technical documentation, configuration standards, design decisions, support materials, and implementation guidance.

Assess upstream and downstream impacts of proposed changes across HR processes, data, security, reporting, integrations, and employee experiences.

Support release planning, testing activities, defect triage, production validation, and continuous improvement efforts.

Partner with privacy, security, compliance, risk, and architecture teams to ensure solutions meet enterprise standards and governance expectations.

Provide technical leadership, coaching, and mentorship to team members while helping establish configuration standards and best practices.

Monitor industry trends, vendor roadmaps, release notes, and emerging AI innovations to proactively identify opportunities for People Services.

What You Bring

7+ years of progressive experience configuring, implementing, or supporting Workday solutions in a complex enterprise environment.

Deep expertise in Workday configuration, including business processes, security, calculated fields, condition rules, notifications, and related platform capabilities.

Demonstrated experience leading complex solution design and configuration initiatives involving multiple stakeholder groups and business functions.

Strong understanding of HR processes, employee lifecycle events, HR service delivery, and employee experience principles.

Experience translating ambiguous business requirements into scalable technical solutions and configuration designs.

Experience evaluating design trade-offs, identifying impacts, and recommending future-state solutions.

Ability to challenge assumptions constructively and influence decisions through expertise, evidence, and practical recommendations.

Strong analytical and problem-solving skills with the ability to diagnose root causes and identify sustainable solutions.

Experience leading technical discussions with business stakeholders, architects, product teams, and technology partners.

Strong communication skills with the ability to explain technical concepts to non-technical audiences.

Experience working in Agile delivery environments and supporting cross-functional product teams.

Proven ability to manage competing priorities and navigate ambiguity in a rapidly evolving technology landscape.

AI Platform Experience

Candidates should possess experience configuring, designing, supporting, or evaluating one or more of the following capabilities:

Workday AI products and emerging Workday Agentic AI capabilities.

Workday Assistant and conversational experiences.

Workday Developer Agent.

Workday Business Process Optimizer Agent.

Workday Extend and Extend Pro.

Flowise or similar orchestration platforms.

Microsoft Copilot ecosystem and Copilot agents.

AI-powered workflow automation and digital employee experiences.

Prompt design, orchestration, knowledge grounding, and AI-enabled self-service solutions.

Assets / Nice to Have

Experience with Workday Assistant, Workday Agent System of Record, Workday Illuminate, or other Workday AI capabilities.

Experience with Workday Extend Pro development and implementation.

Experience supporting AI-enabled employee service experiences, virtual assistants, chatbots, or conversational AI platforms.

Experience with ServiceNow HR Service Delivery (HRSD), employee service portals, or HR case management platforms.

Experience with Microsoft Copilot Studio, Azure AI services, Azure OpenAI, or enterprise AI platforms.

Experience with integrations, APIs, automation platforms, or workflow orchestration technologies.

Experience facilitating Human-Centered Design workshops, discovery sessions, and solution design activities.

Experience supporting Privacy Impact Assessments, compliance reviews, security reviews, or responsible AI governance activities.

Workday Pro Certification(s).

Agile, Scrum, AI, architecture, HR technology, HCD, or related certifications.

Post-secondary education in Information Technology, Human Resources, Business, Computer Science, or a related field.

Success Measures

Business requirements are translated into scalable, maintainable, and effective technical solutions.

AI-enabled capabilities improve colleague experience, service accessibility, and operational efficiency.

Configuration decisions balance innovation, usability, governance, scalability, and long-term sustainability.

Technical impacts, dependencies, risks, and trade-offs are identified and managed proactively.

High-quality documentation, configuration standards, and technical artifacts support ongoing support and future enhancements.

Strong collaboration between Product, Testing, Architecture, Technology, HR, and Governance teams enables effective delivery.

Emerging AI and Workday capabilities are evaluated and leveraged appropriately to create measurable business value.

Stakeholders view the role as a trusted advisor who provides practical, evidence-based recommendations rather than simply executing requests.

Why Join Us? 

Help shape the future of AI-enabled People Services at Manulife.

Work at the intersection of HR technology, Workday innovation, AI, and employee experience.

Influence how thousands of colleagues interact with People Services in the flow of work.

Evaluate and deploy emerging AI capabilities from Workday and Microsoft.

Contribute to responsible, practical, and human-centered AI adoption across HR.

Ready to make an impact? Apply today and help shape the future of HR technology at Manulife. 

When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About employer

More about this job

Responsibilities

Serve as the technical configuration lead for AI-enabled People Services solutions, ensuring scalable and sustainable designs. Partner with cross-functional teams to translate business requirements into technical solutions and optimize HR processes through AI innovation.

Requirements

Requires 7+ years of progressive experience in configuring and implementing Workday solutions within complex enterprise environments. Candidates must possess deep expertise in Workday configuration and a strong understanding of HR service delivery and AI-enabled employee experiences.

Skills

Workday configuration
AI solutions
HR technology
Solution design
Business process optimization
Agile methodology
Data analytics
Workflow automation
Technical documentation
Stakeholder management
Human-centered design
System integration
Governance
Compliance
Conversational AI
Prompt design

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Workday
AI
HR Transformation
Configuration
Agentic AI
Workday Extend
Microsoft Copilot
Agile
Automation
Human-Centered Design
Governance
Compliance
API
ServiceNow
Azure AI
Workday Assistant
Business Process Optimizer
Flowise
System of Record
Workday Illuminate
Technical Leadership
Mentorship
Data Security
HR Service Delivery
Employee Experience
Platform Capability
Scalability
Operational Excellence
Workday Pro Certification
Scrum

Report this job