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Added 2 days ago
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Assessor Coordinator Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…central Saskatchewan. The ABI Assessor Coordinator also provides support and education to the survivor, their families, caregivers and community agencies to assist with community resource…
Added 2 days ago
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Physical Therapist Degree
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Reporting directly to the Program Manager of Kinetik Rehabilitation Services, the Staff Physical Therapist is an integral member of the interdisciplinary team of Kinetik…
Added 2 days ago
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Nurse Practitioner
HealthCareersInSask.ca
Assiniboia, SK
- Part-time
…multi-disciplinary teams, community partners, and managers to support safe, person-centered, culturally responsive, and coordinated…
Added 2 days ago
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Proposal Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Tenured team member with a proven track record within proposal services. Assists in the training/development of the team. May have formal supervisory responsibility. May act as a back-up…
Added 2 days ago
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Manager, Global Technology & Operations (GTO) Strategy & Transformation
Manulife
Montreal, QC
- Full-time
Strategy, Transformation & Value Realization: Lead strategic and transformation workstreams that support GTO priorities, including operating model modernization, AI enablement, workforce…
Added 2 days ago
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Plan Design System Coder
Manulife
Halifax, NS · Kitchener, ON · Waterloo, ON
- Full-time
The role is also responsible for validating system changes and identifying potential downstream impacts to support accurate claims processing and ongoing plan administration.
Added 2 days ago
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Director, Talent Development (GRO) and Human Performance Enablement
Manulife
Toronto, ON
- Full-time
…manager and participant engagement, talent reviews, conversion support, offboarding and alumni…
Added 2 days ago
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Contract Management Senior Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Lead the resolution of major service disruptions related to contracted services, working with business stakeholders and vendors to restore service quickly and effectively.
Added 2 days ago
Lead Business Analyst - Direct Venture
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Lloydminster, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Thunder Bay, ON · Toronto, ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
…charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at…
Added 2 days ago
Senior Business Analyst - Direct Venture
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Lloydminster, AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Thunder Bay, ON · Toronto, ON · Montreal, QC · Quebec, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at…
Added 2 days ago
Team Lead, Engineering (Contract)
Trans Mountain
Calgary, AB
…position, you will provide technical oversight and engineering support for sustaining capital projects across pipeline facilities, pump stations, terminals, and related infrastructure.…
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Licensed Practical Nurse
Winnipeg Regional Health Authority
Portage la Prairie, MB
The Licensed Practical Nurse (LPN) applies the nursing process to support clients/residents/patients in achieving and maintaining their optimum level of health within a people‐centered care…
Added 2 days ago
Registered Nurse
Winnipeg Regional Health Authority
Portage la Prairie, MB
The Registered Nurse (RN)/Registered Psychiatric Nurse (RPN) applies the nursing process to support clients/residents/patients in achieving and maintaining their optimum level of health…
Added 2 days ago
TC
Advancement Communications Specialist
The Christian Reformed Church in North America
ON
- $26.31 CAD / hour
- Part-time
Support in the creation, testing, and scheduling of email campaigns.
Added 2 days ago
TU
Area Manager
The Universal Group
Vernon, BC
- Full-time
Collaborate with the Operations Manager (OM) and General Manager (GM), Dispatch, Traffic Support Services, and Occupational Health and Safety (OHS) to coordinate schedules, distribute work…
Added 2 days ago
PA
BDC Service Representative (Brampton North Nissan)
Performance Auto Group
Brampton, ON
- Full-time
Brampton North Nissan is looking to add a BDC Service Representative to join our growing family.
Added 2 days ago
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Food Services Worker
HealthCareersInSask.ca
Regina, SK
- Full-time
…and beverages. Provides cafeteria, catering and dining room services. Cleans and sanitizes equipment and work…
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Inside Sale Representative (Représentant(e) des ventes internes)
Rittal LLC
Montreal, QC
- Full-time
…distribution, climate control, IT infrastructure and software and services and are present in more than 90 percent of all sectors worldwide, from government data centres to automotive…
Added 2 days ago
TC
POA Court Services Representative PFT
The Corporation of UCLG
Brockville, ON
- Full-time
The POA Court Services Representative will be responsible for various administrative functions within the POA “court” operations and acts as the Clerk of the Court as required. Attention to…
Added 2 days ago
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Service Technician II
Vanderlande
Cornwall, ON
- $38.92 to $43.5 CAD / hour
- Full-time
You will play a pivotal role in our support of this state-of-the-art warehouse. You will work closely with various teams to ensure efficient on-time preventive maintenance and swift…
Added 2 days ago
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Guest Services Representative
Hotel Equities Group, LLC
Belleville, ON
- Part-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Guest Services Representative to join our team.
Added 2 days ago
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Contact Center Rep II, Borrowing (Markham, On)
TD
Markham, ON
- Full-time
Make people’s day: consistently deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
Added 2 days ago
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Senior Forward Deployed Specialist
McKesson
Mississauga, ON
- Full-time
…healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of…
Added 2 days ago
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Unit Clerk
HealthCareersInSask.ca
Rosthern, SK
- Part-time
Job Description: Provides reception and clerical support to a unit/department.
Added 2 days ago
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Wealth Management Advisor
Desjardins
Montreal, QC
- Full-time
Stay up-to-date on the financial services industry, market trends and best practices in your field

Manulife

Plan Design System Coder

Halifax, NS, Canada
Kitchener, ON, Canada
Waterloo, ON, Canada

$43,875.00 CAD - $73,125.00 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $43,875.00 CAD - $73,125.00 CAD
Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

The primary role of the Plan Design System Coder is to accurately configure and maintain Group Benefits plan information within applicable administrative and claims systems. The role translates plan design requirements from policy applications and amendments into system coding, ensuring plan structures, benefits, provisions and related information are accurately reflected within the administrative systems.

The role is also responsible for validating system changes and identifying potential downstream impacts to support accurate claims processing and ongoing plan administration.

Position Responsibilities:

Configure routine and complex new plans and amendments within applicable Group Benefits administrative and claims systems based on approved plan documentation.
Accurately translate plan design requirements into the appropriate system coding and configuration.
Review system-generated reports and outputs to confirm changes have been implemented accurately.
Interpret policy applications and amendment requirements to determine the appropriate system configuration and identify potential claims or downstream impacts.
Determine whether plan requirements can be accommodated within existing system functionality and escalate exceptions or concerns when required.
Create or maintain special system notes when plan requirements cannot be adequately represented through standard system fields.
Manage multiple new plan setups, amendments, inquiries and rush requests while meeting established service and quality targets.
Respond to questions regarding system configuration, plan coding and ongoing administration.
Request and/or create custom dental and health packages and benefit codes when required.
Identify opportunities to improve coding accuracy, efficiency and processes through continuous improvement practices.
Maintain a high level of accuracy and attention to detail, recognizing that system configuration directly impacts plan administration, member experience and claims processing.

Required Qualifications:

Strong knowledge of Group Benefits plan structures and Client Group Options.
Understanding of the downstream impacts of system coding decisions, including impacts to claims processing and plan administration.

Preferred Qualifications:

Strong understanding of applicable administrative and claims systems.
Ability to interpret policy applications, amendments, plan provisions and supporting documentation and translate requirements into accurate system configuration.
Ability to identify inconsistencies or missing information and determine when clarification is required before coding.
Strong analytical, problem-solving and decision-making skills.
Excellent attention to detail with a strong focus on accuracy and quality.
Ability to manage multiple priorities and meet established service standards.
Strong written and verbal communication skills.
Ability to work collaboratively with Plan Design, implementation partners and other operational areas.
Ability to adapt to system, process and product changes.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$43,875.00 CAD - $73,125.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The role involves configuring and maintaining Group Benefits plan information within administrative and claims systems based on policy requirements. It also requires validating system changes and identifying downstream impacts to ensure accurate claims processing and plan administration.

Requirements

Candidates should have a strong understanding of Group Benefits plan structures and the ability to translate complex requirements into system coding. Proficiency in interpreting policy documentation and managing multiple priorities with high attention to detail is essential.

Skills

System configuration
Group benefits administration
Claims processing
Data analysis
Problem-solving
Attention to detail
Policy interpretation
Communication
Quality assurance
Technical documentation
Process improvement
Time management

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee assistance plans
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
System Configuration
Claims Processing
Plan Design
Policy Administration
Data Accuracy
Administrative Systems
Workflow Management
Quality Control
Analytical Skills
Decision Making
Implementation
Operational Support
Financial Services
Insurance

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