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Added 4 mins ago
KA
Shop Labourer
Kaizen Automotive Group
Espanola, ON
- Full-time
At Summit Rail, we're proud to support the industries that keep Canada moving. As part of the Summit Fleet family and the Kaizen Automotive Group, we believe in continuous improvement,…
Added 4 mins ago
KA
Accounts Payable/Receivable Clerk
Kaizen Automotive Group
Fort McMurray, AB
- Full-time
As part of the Kaizen Automotive Group, Summit GM is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional…
Added 4 mins ago
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Pharmacy Assistant (Calgary, AB)
Sentrex Health Solutions
Calgary, AB
- Full-time
Provide exemplary customer service to clinic staff, nurses, and physicians primarily by phone/email.
Added 4 mins ago
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Prep Cook
Atria Retirement Canada - Ironwood Estates
St. Albert, AB · AB-St. Albert
- Part-time
Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
Added 4 mins ago
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Member Services Coordinator  (12 month contract)
CIRO / OCRI
AB · Vancouver, BC · Toronto, ON · Montreal, QC · Calgary, AB
- Full-time
Supports corporate strategy and member services initiatives as required from time to time
Added 4 mins ago
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Technical Support Analyst - L3
Panasonic
Niagara-on-the-Lake, ON
- Full-time
A+ certification (or equivalent), customer service–related background, and 5+ years of experience in a similar role; previous Level 2 technical support experience is considered an asset.
Added 4 mins ago
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Technical Buyer
Héroux-Devtek
QC · Saint-Hubert, QC
- Full-time
…quality of its products, its international presence, and its customer service for over 80…
Added 4 mins ago
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Visual & Events Advisor
Rennaï
Mont-Royal, QC
- Part-time
This is a part‑time position, including mandatory weekend availability.
Added 4 mins ago
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Technical Services Specialist
Absorb
Remote, Canada
- Full-time
- Remote
"Technical Services is one of the most collaborative and energizing teams I’ve ever been part of. We balance deep technical problem-solving with meaningful client partnership, and no one…
Added 4 mins ago
PC
Cashier
Pilot Company
Ste. Agathe, MB
- Full-time
Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the…
Added 4 mins ago
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Account/Business Development Manager - Edmonton
Manitoulin Group of Companies
Acheson, AB
- Full-time
…network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years of experience, Manitoulin developed the transportation…
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IT Specialist
AccorHotel
Jasper, AB
- Full-time
Excellent interpersonal and customer service abilities.
Added 4 mins ago
Assistant Store Manager
JD Sports / Livestock / Size?
Montreal, QC
…showcasing brands in a premium environment and stores remain a key part of the JD…
Added 5 mins ago
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HVAC Service Dispatcher
CyberCoders
ON · Ontario, Canada
- Full-time
We are seeking an organized and customer-focused HVAC Service Dispatcher to coordinate and dispatch commercial service technicians. The Dispatcher will manage incoming service requests,…
Added 19 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 19 mins ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Glengarry, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 19 mins ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Ajax, ON
- Part-time
Always put the Customer first and provides superior customer service
Added 19 mins ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 19 mins ago
SD
Gérant(e) adjoint(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Longueuil, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 19 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Commitment to providing exceptional customer service
Added 19 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ponoka, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 19 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Ponoka, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 19 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Commitment to providing exceptional customer service
Added 19 mins ago
SD
Cashier Manager, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
…departments to ensure achievement of store objectives and excels in customer…
Added 19 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Ponoka, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Manulife

Plan Design System Coder

Halifax, NS, Canada
Kitchener, ON, Canada
Waterloo, ON, Canada

$43,875.00 CAD - $73,125.00 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $43,875.00 CAD - $73,125.00 CAD
Job type: Full-time
Apply by: Nov 9, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

The primary role of the Plan Design System Coder is to accurately configure and maintain Group Benefits plan information within applicable administrative and claims systems. The role translates plan design requirements from policy applications and amendments into system coding, ensuring plan structures, benefits, provisions and related information are accurately reflected within the administrative systems.

The role is also responsible for validating system changes and identifying potential downstream impacts to support accurate claims processing and ongoing plan administration.

Position Responsibilities:

Configure routine and complex new plans and amendments within applicable Group Benefits administrative and claims systems based on approved plan documentation.
Accurately translate plan design requirements into the appropriate system coding and configuration.
Review system-generated reports and outputs to confirm changes have been implemented accurately.
Interpret policy applications and amendment requirements to determine the appropriate system configuration and identify potential claims or downstream impacts.
Determine whether plan requirements can be accommodated within existing system functionality and escalate exceptions or concerns when required.
Create or maintain special system notes when plan requirements cannot be adequately represented through standard system fields.
Manage multiple new plan setups, amendments, inquiries and rush requests while meeting established service and quality targets.
Respond to questions regarding system configuration, plan coding and ongoing administration.
Request and/or create custom dental and health packages and benefit codes when required.
Identify opportunities to improve coding accuracy, efficiency and processes through continuous improvement practices.
Maintain a high level of accuracy and attention to detail, recognizing that system configuration directly impacts plan administration, member experience and claims processing.

Required Qualifications:

Strong knowledge of Group Benefits plan structures and Client Group Options.
Understanding of the downstream impacts of system coding decisions, including impacts to claims processing and plan administration.

Preferred Qualifications:

Strong understanding of applicable administrative and claims systems.
Ability to interpret policy applications, amendments, plan provisions and supporting documentation and translate requirements into accurate system configuration.
Ability to identify inconsistencies or missing information and determine when clarification is required before coding.
Strong analytical, problem-solving and decision-making skills.
Excellent attention to detail with a strong focus on accuracy and quality.
Ability to manage multiple priorities and meet established service standards.
Strong written and verbal communication skills.
Ability to work collaboratively with Plan Design, implementation partners and other operational areas.
Ability to adapt to system, process and product changes.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$43,875.00 CAD - $73,125.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The role involves configuring and maintaining Group Benefits plan information within administrative and claims systems based on policy requirements. It also requires validating system changes and identifying downstream impacts to ensure accurate claims processing and plan administration.

Requirements

Candidates should have a strong understanding of Group Benefits plan structures and the ability to translate complex requirements into system coding. Proficiency in interpreting policy documentation and managing multiple priorities with high attention to detail is essential.

Skills

System configuration
Group benefits administration
Claims processing
Data analysis
Problem-solving
Attention to detail
Policy interpretation
Communication
Quality assurance
Technical documentation
Process improvement
Time management

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee assistance plans
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Group Benefits
System Configuration
Claims Processing
Plan Design
Policy Administration
Data Accuracy
Administrative Systems
Workflow Management
Quality Control
Analytical Skills
Decision Making
Implementation
Operational Support
Financial Services
Insurance

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