Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 6 hours ago
CT
Director, Construction Marks
Canadian Tire Corporation
Toronto, ON
- Full-time
Build team capability and structure to support Mark's growing multi-year investment program and diverse national formats
Added 6 hours ago
B
Open Edge Progress Database Administrator (Hybrid)
Broadridge
Toronto, ON · Vancouver, BC
- Full-time
Collaborate with development teams to support database-related application issues.
Added 6 hours ago
BB
Accounting Manager - Financial Reporting
Best Buy Canada
Newmarket, ON
- Full-time
Support the Assistant Controller with reporting requirements, special projects, and ad hoc responsibilities, including US GAAP research and recommendations to improve efficiency and…
Added 6 hours ago
K
Senior Consultant/Manager, Tax Incentives Practice
KPMG
Calgary, AB
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 6 hours ago
K
Director, S/4HANA Implementation - Tax
KPMG
AB · Winnipeg, MB · Ottawa, ON · Vancouver, BC · Halifax, NS · Calgary, AB · ON · Toronto, Ontario · Edmonton, Alberta
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 6 hours ago
A
Responsable senior de projets numériques et IA / Senior Digital & AI Project Leader
Airbus
Mirabel, QC
- Full-time
Added 6 hours ago
A
Recreation Worker Regular Full Time IPG AAide3 1.00
AgeCare
Woodbridge, ON · AgeCare Pine Grove
- Full-time
The Recreation Worker facilitates planned and spontaneous opportunities to support the maintenance and development of resident skills and knowledge as well as the development of…
Added 6 hours ago
A
Registered Practical Nurse - Reg. Part Time [IAM RPN7 0.40] AgeCare Aylmer
AgeCare
Aylmer, ON · AgeCare Aylmer
- Part-time
…Registered Practical Nurse provides direction to the Personal Support Workers as defined by the College of Nurses Standard of Practice Working with Unregulated Health Care…
Added 6 hours ago
Sr. Underwriter Full Case
MCAP
Waterloo, ON · Vancouver, BC · Toronto, ON · Montreal, QC · Calgary, AB
Document the deal and write up rationale to support recommendation for approval .
Added 6 hours ago
W
Senior Manager, Brands Consulting
Wasserman
Toronto, ON · CAN - Toronto Office (Hanna Avenue)
- Full-time
Lead detailed program and partnership evaluation, utilizing proprietary and industry measurement tools
Added 6 hours ago
M
Plan Right Support Agent
Manulife
Toronto, ON
- Full-time
Our PlanRight Support team assists members who have Group Retirement plans with transactions and questions on their investments, such as, fund direction and fund changes, investment…
Added 6 hours ago
M
Winter Co-op 2027 – Accounting Analyst
Manulife
Toronto, ON
- Full-time
As part of our program, you will gain early access to Manulife John Hancock’s premier early talent program, GRO, tailored to graduating students! This program is designed to launch your…
Added 6 hours ago
SH
MOA
Stem Health
Toronto, ON
- Full-time
…handling scheduling, communications, billing, and administrative support with equal parts efficiency and…
Added 6 hours ago
MN
Facilitator and Outreach Worker Team Lead
Mi'kmaw Native Friendship Centre
Windsor, NS
- Full-time
Operating in Partnership with the Mi’kmaw Native Friendship Center, Peer Outreach Support Services & Education is a cutting-edge youth driven, peer based, harm reduction and human rights…
Added 6 hours ago
TI
Co-op Content Coordinator
Techtronic Industries Canada Inc. - TTI Canada
Toronto, ON
- Full-time
…reward innovative thinking. We provide a multifaceted training program and hands-on field experience that will stimulate, challenge, and reward you! TTI is a place to explore your…
Added 6 hours ago
LH
Occupational Therapist - New Glasgow, NS
Lifemark Health Group
New Glasgow, NS
- Full-time
Professional Development & Education: $1,500 annual allowance to support your ongoing learning, professional development, and education.
Added 6 hours ago
S
Dispatch Coordinator (Full Time Overnight)
Sobeys
Vaughan, ON
- Full-time
Night Shift, Monday to Friday 12am-8am
Added 6 hours ago
RM
Pharmacy Technician
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Part-time
Hours of operation for the Pharmacy department are currently 8 and 10 hour day shifts, 7:00 am to 7:00pm, Monday to Sunday
Added 6 hours ago
S
Operations, Production & Supply Chain Opportunities
Scalian
Montreal, QC
- Full-time
We are seeking candidates to support production and operational activities for one of our clients in the aerospace sector in the Montreal area.
Added 6 hours ago
EM
Assistant Professor of Finance and Economics
EKU Master of Public Administration Program
Richmond, BC
- Full-time
The position serves the Finance and Economics courses in the undergraduate business core and potentially in the MBA program. It requires excellence in and a commitment to teaching that…
Added 6 hours ago
IC
CX Strategy & Enablement, Analyst
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
As the CX Strategy & Enablement, Analyst, you will support the delivery of Interac’s Client Experience and CRM & Sales Enablement programs within the Client Strategy team. Reporting to the…
Added 6 hours ago
IC
CRM & Sales Enablement, Lead
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
Added 6 hours ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps partiel jour Embauche feu vert
Shoppers Drug Mart
Saint-Jérôme, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 6 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 6 hours ago
SD
Pharmacy Assistant, Hourly Part Time Afternoon Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

Manulife

Plan Right Support Agent

Toronto, ON, Canada

$55,125.00 CAD - $91,875.00 CAD · Full-time

Apply on manulife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $55,125.00 CAD - $91,875.00 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: 1-2 years of Financial Services experience, preferably in phone
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 10, 2026

Original job description

Our PlanRight Support team assists members who have Group Retirement plans with transactions and questions on their investments, such as, fund direction and fund changes, investment management fees, rates of return and the impact of fund rationalizations. The teams operating hours are between 9:00 am to 5:00 pm, Monday to Friday, 37.5 hours per week.

Position Responsibilities:

Handle inbound, outbound and email databases to provide education to members seeking some form of guidance or desire for advice
Gather and accurately record all customer information required to meet compliance and privacy needs within CRM tool
Providing customer experience accurately and professionally
Ability to position full value of advice in order to make successful referrals to the Wealth & Retirement advisors
Ability to triage existing lead to effectively handle immediate needs or position a warm introduction to Wealth & Ret advisor, as needed
Ability to process service-related needs for clients
Meeting productivity and quality objectives established by the department as well as call audits
Meet service level agreements on activities related to Welcome calls
Proactively staying abreast of changes in legislation, product, and administrative processes
Handle advisor toll free line

Required Qualifications:

1-2 years of Financial Services experience, preferably in phone
Passion for helping people on a one-on-one basis
Advanced listening and customer service skills
Ability to consult with all customers
Ability to adapt to the evolving needs of the business
Strong analytical and problem-solving skills

Preferred Qualifications:

Post-secondary education in finance, business or related field
Background in a financial services industry
Canadian Securities Course or IFIC is an asset
Understanding of Investment products available to Canadian Investors (eg. RRSP, RRIF)
Knowledge of segregated funds

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$55,125.00 CAD - $91,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply on manulife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

Support group retirement plan members with investment questions and service transactions through inbound and outbound calls and email. Record customer information in the CRM, meet service and quality targets, identify members’ needs, and refer them to wealth and retirement advisors when appropriate.

Requirements

Candidates need 1–2 years of financial services experience, preferably in a phone-based role, along with strong listening, customer service, analytical, and problem-solving skills. Post-secondary education in finance, business, or a related field and knowledge of Canadian investment products are preferred; the Canadian Securities Course or IFIC is an asset.

Skills

Customer Service
Active Listening
Financial Services
Investment Products
Problem-Solving
Analytical Skills
Consultative Communication
Lead Triage
Referral Generation
CRM Data Entry
Compliance
Privacy Practices
Transaction Processing
Investment Guidance
Adaptability
Quality Assurance

Benefits

Health Insurance
Dental Insurance
Mental Health Benefits
Vision Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Life and Accidental Death and Dismemberment Insurance
Adoption and Surrogacy Benefits
Wellness Benefits
Employee and Family Assistance Plans
Retirement Savings Plans
Pension Plan
Global Share Ownership Plan with Employer Matching
Financial Education and Counseling
Paid Holidays
Vacation
Personal Days
Sick Days
Statutory Leaves of Absence
Incentive Compensation

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
Investment Products
Fund Direction
Fund Changes
Investment Management Fees
Rates of Return
Fund Rationalizations
Compliance
Privacy
Inbound Calls
Outbound Calls
Email Support
Wealth and Retirement Advisors
Service-Level Agreements
Welcome Calls
Canadian Securities Course
IFIC
RRSP
RRIF
Segregated Funds
Financial Services
Customer Experience
Investment Guidance
Legislation
Administrative Processes

Report this job

Work requirements

Jobs in Canada