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Manulife

Product Manager

Toronto, ON, Canada

$92,900.00 CAD - $142,900.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $92,900.00 CAD - $142,900.00 CAD
Job type: Full-time
Experience: 5+ years of project or product management experience working with cross-functional teams to lead initiatives from scoping to execution
Posting language: English
Posted: Oct 7, 2026

Original job description

The Product Manager will be responsible for supporting the management of a portfolio of products, including Optional Life and Critical Illness. Working in close collaboration with teams such as Customer Experience, Finance, Data and Operations, the Product Manager will implement new strategies to enhance the existing portfolio and support the implementation of new offerings. Reporting directly to the Product Director of Optional Benefits, your role is critical in managing a key portfolio in the Group Benefits space.

Position Responsibilities:

Product Launch: Participate and support the development and launch of new product features and services, as well as act as enhancements to existing offerings
Special Projects: Lead cross-functional core teams in product development initiatives, ensuring that projects are implemented according to plan and that any issues are resolved promptly and effectively
Market Research: Evaluate industry trends and market research to help influence major product development decisions
Relationship Management: Support relationships with external vendors, and key business partners, while ensuring needs are aligned to business objectives
Product Governance: Maintain documentation to support operational execution, risk assessment and product management
Influencing and Communications: Assist and participate in presentations to various stakeholders and audiences as necessary
Product Excellence: Serve as a subject matter expert on portfolio of products with cross-functional teams throughout Group Benefits

Shared Responsibilities:

Represent product in various workgroups to ensure cross-functional alignment

Collaborate across Business Units (BUs) to align strategies with Group Benefits business practices, sponsor expectations and Canada segment goals

Be the first point of contact for all questions and support sales/distribution on any product inquiries

Required Qualifications:

5+ years of project or product management experience working with cross-functional teams to lead initiatives from scoping to execution

University degree

Strong analytical and problem-solving skills with ability to leverage data, customer insights and market intelligence to inform product strategy

Ability to clearly convey business priorities, project status, and to translate complex products into clear, compelling, value propositions

High level of self-motivation and keen sense of owning and delivering on project deliverables

Preferred Qualifications:

Experience in consulting or a start-up environment

Demonstrated ability to navigate ambiguity and solve problems creatively in a highly matrixed and regulated environment

Willingness to travel as required

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Product Manager supports the management of a portfolio of products, including Optional Life and Critical Illness, by implementing new strategies and enhancing existing offerings. They lead cross-functional teams in product development initiatives and act as the primary point of contact for sales and distribution inquiries.

Requirements

Candidates must have at least 5 years of project or product management experience and a university degree. Strong analytical skills and the ability to translate complex products into clear value propositions are essential for this role.

Skills

Product management
Project management
Product development
Market research
Relationship management
Product governance
Data analysis
Problem-solving
Strategic planning
Communication
Stakeholder management
Cross-functional leadership
Risk assessment
Value proposition development

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee assistance plan
Retirement savings plan
Pension
Global share ownership plan
Financial education and counseling
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Product Manager
Group Benefits
Optional Life
Critical Illness
Product Launch
Market Research
Relationship Management
Product Governance
Risk Assessment
Cross-functional Teams
Strategy
Data Analysis
Customer Insights
Value Proposition
Consulting
Start-up
Matrixed Environment
Financial Services
Portfolio Management

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