Management & leadership jobs in Canada

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Added 7 days ago
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Senior Data & IT Project Manager
Raise
Calgary, AB
- Full-time
The Senior Data & IT Project Manager will provide leadership in coordinating Data & IT dependencies and deliverables, driving collaboration between D&IT and business units, and ensuring…
Added 7 days ago
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Project Manager - IT - Expert
Raise
Toronto, ON
- Full-time
Traditional project and program management – splitting time managing multiple agile squad workstreams, and possibly separate technology projects (medium size) simultaneously in an asset…
Added 7 days ago
CO
Job ID #32251: Senior ERP Project Manager - Finance and Supply Chain Management
City Of Hamilton
Hamilton, ON
- Full-time
Project Management Professional (PMP) certification is required
Added 7 days ago
PG
Project Manager
Prodigy Group
Vancouver, BC
- Full-time
Must have exceptional client-management skills
Added 7 days ago
TC
Project Manager | Construction
Turner Construction | Canada
Toronto, ON
- Full-time
Good interpersonal skills, demonstrate leadership and teamwork skills
Added 7 days ago
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Project Manager (Municipal Infrastructure)
Chandos
Burnaby, BC · Calgary, Alberta
- $122,000 to $140,000 CAD / year
- Full-time
Take immediate responsibility for project delivery, financial management, and stakeholder coordination.
Added 7 days ago
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Project Manager IT-related Level 2
Microserve
BC · British Columbia, Canada
- Contract
Integration with financial and treasury management systems
Added 7 days ago
MI
Project Manager
Maarut Inc
Montreal, QC
- Contract
…The baseline requirement is more than 8 years of IT project management within a recognized methodology, Agile, Waterfall or…
Added 7 days ago
IS
Senior Data & IT Project Manager
InSync Systems
Calgary, AB
- Contract
The Senior Data & IT Project Manager will provide leadership in coordinating Data & IT dependencies and deliverables, driving collaboration between D&IT and business units, and ensuring…
Added 7 days ago
Project Manager
The PAC Group
Canada
At The PAC Group (PAC), we specialize in engineering consulting, program management, and operational excellence - delivering high-impact solutions in more than 20 countries. We’re proud to…
Added 7 days ago
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Project Manager, Individual Insurance Modernization (Chef de projet, modernisation assurance individuelle)
Maarut
Montréal-Est, QC · Montreal, Quebec
- Contract
teams. The baseline requirement is more than 8 years of IT project management
Added 7 days ago
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Project Manager
Meridia Recruitment Solutions, a KBRS Company
Halifax, NS
- Full-time
As the ideal candidate, you are an experienced and technically strong project management professional who thrives in a fast-paced, multi-project environment. You bring a structured yet…
Added 7 days ago
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Project Manager – AI Governance
Experis
Canada
- Contract
The key difference from a traditional AI PM role is that this person must have experience ensuring AI solutions are deployed safely and responsibly
Added 7 days ago
RD
IT Project Manager
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…better financial futures, they embrace innovation, transparency, leadership, and collaboration. Consistently recognized as one of Canada's Top 100 Employers, they foster an inclusive,…
Added 7 days ago
PG
Production Project Manager
PCL Graphics
Markham, ON
- Full-time
55 Clegg Road, Markham, Ontario | Monday to Friday, Day Shift
Added 7 days ago
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MEP Project Manager
Iron Maple
Halifax, NS
- Full-time
Candidates must have:
Added 7 days ago
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AltaGas - Digital Project Manager
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
Excellent communication and stakeholder management skills, with the ability to present effectively to senior leadership.
Added 7 days ago
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Project Manager, Group Benefits Operations
Manulife
Waterloo, ON
- Full-time
…outcomes, service performance, operational effectiveness, risk management, workforce readiness, and financial results. The role applies governance, produces decision-ready insights, and…
Added 7 days ago
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Assistant Project Manager
ONxpress
Toronto, ON
- Full-time
The ONxpress Civils Contractor General Partnership, a partnership between FCC Canada Limited and Aecon Infrastructure Management Inc., is a multidisciplinary Civils Joint Venture (CJV) team…
Added 7 days ago
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Pipelines Project Manager
Stantec
Calgary, AB
- Full-time
Proactively employ project change, risk management, and stakeholder management
Added 7 days ago
RS
Project Manager (IM-related Level 2)
Radiant Systems Solutions, Inc
Victoria, BC
- Contract
Work Arrangement: Hybrid – one day per week onsite in Victoria, BC
Added 7 days ago
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Learning Project Manager
Kelly
Toronto, ON
- Contract
…end-to-end project execution, stakeholder communications, risk management, governance, and learning solution…
Added 7 days ago
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Bilingual Project Manager, Enterprise Onboarding
GreenShield
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly…
Added 7 days ago
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Project Manager | Commercial Interiors
Clearspace
Toronto, ON
- Full-time
5+ years of experience in commercial interiors project management, with a strong construction-management background.
Added 7 days ago
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Interior Architect & Project Manager/Architecte d’intérieur & Gestionnaire de projets
Lodgo
Montreal, QC
- Full-time
Combining interior architecture, technical expertise, and project management, this role involves designing spaces, preparing technical documentation, and coordinating multidisciplinary…

Manulife

Project Manager, Group Benefits Operations

Waterloo, ON, Canada

$85,300.00 CAD - $135,300.00 CAD · Full-time

Apply on manulife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $85,300.00 CAD - $135,300.00 CAD
Job type: Full-time
Apply by: Nov 23, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

The Project Manager, Group Benefits Operations leads cross-functional Group Benefits Operations initiatives that improve plan sponsor and plan member outcomes, service performance, operational effectiveness, risk management, workforce readiness, and financial results. The role applies governance, produces decision-ready insights, and coordinates delivery across Operations, Product, Technology, Finance, Risk, Compliance, Procurement, and external partners.

Position Responsibilities:

Lead moderate-to-large Group Benefits Operations initiatives through intake, prioritization, planning, implementation, stabilization, and benefits realization.

Partner with operational leaders across Group Benefits to define problems, requirements, outcomes, operational impacts, and sustainable solutions.

Maintain an integrated view of active and pipeline initiatives, including ownership, milestones, dependencies, risks, costs, benefits, and leadership decisions.

Establish project governance and operating rhythms, including integrated plans, decision logs, risk and issue registers, change control, executive reporting, forums, escalations, and action follow-through.

Lead initiatives that improve plan sponsor and plan member experiences, service performance, quality, capacity, and end-to-end operational processes.

Identify and implement process improvement, digitization, automation, data, and AI opportunities that simplify work, strengthen controls, improve scalability, and deliver measurable benefits.

Partner with Product and Technology to translate operational needs into requirements and coordinate testing, change management, training, communications, cutover, and post-implementation stabilization.

Support service recovery, workforce, and capacity initiatives by validating data, identifying root causes, assessing resource impacts, coordinating remediation, and escalating material risks or delays.

Support business cases, budgets, forecasts, resource plans, and benefit measures; monitor financial performance and expected value.

Coordinate external partner and vendor deliverables, performance, risks, dependencies, and contractual obligations with business and control functions.

Ensure projects meet legal, regulatory, operational risk, privacy, information-security, records-management, accessibility, and Company requirements; track corrective actions, control remediation, evidence, approvals, and commitments through closure.

Handle highly sensitive, confidential, privileged, or NDA-protected information with discretion and sound judgment, sharing it strictly on a need-to-know basis.

Build collaborative relationships, clarify roles and decision rights, resolve competing priorities, and drive accountability across Group Benefits and enterprise functions.

Required Qualifications:

Post-secondary degree or diploma in business, operations, finance, technology, project management, or a related discipline; an equivalent combination of education and experience will be considered.
Five or more years of progressive experience leading complex projects, operational improvement, or transformation initiatives in financial services, insurance, benefits administration, or another regulated environment.
Experience in Group Benefits operations, products, claims, benefits administration, plan sponsor servicing, plan member servicing, billing, eligibility, or plan design.

PMP, PRINCE2, Agile, Lean Six Sigma, or an equivalent project management or process-improvement certification.

Experience with Microsoft Project, Planner, Visio, Power BI, SharePoint, Jira, or equivalent project and reporting platforms.

Preferred Qualifications:

Demonstrated full-lifecycle delivery experience, including scope, requirements, schedules, budgets, resources, dependencies, risks, issues, change control, implementation, stabilization, and benefits realization.

Strong understanding of operations and service delivery, including customer journeys, transaction processing, service levels, quality, workflows, capacity, backlogs, and operational readiness.

Proven ability to apply portfolio and project governance, support integrated plans, manage risks and issues, define measures, and produce concise executive reporting and recommendations.

Experience contributing process redesign, automation, digitization, data, workflow, system implementation, or AI-enabled change in an operational environment.

Strong business and financial acumen, including business cases, cost-benefit analysis, budgeting, forecasting, resource planning, vendor assessment, and benefits measurement.

Working knowledge of operational risk, compliance, privacy, information security, records management, accessibility, third-party risk, and controls in a regulated environment.

Strong analytical, communication, facilitation, negotiation, and stakeholder-influence skills, including the ability to engage senior leaders and cross-functional partners without direct authority.

High degree of integrity, professionalism, and discretion when handling highly sensitive, confidential, privileged, or NDA-protected information.

Advanced proficiency with Microsoft 365 and project, collaboration, reporting, and data-visualization tools.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$85,300.00 CAD - $135,300.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply on manulife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Project Manager leads cross-functional initiatives within Group Benefits Operations to improve service performance, operational effectiveness, and financial results. They are responsible for project governance, managing integrated plans, and coordinating delivery across various internal departments and external partners.

Requirements

Candidates must have at least five years of progressive experience leading complex projects in financial services or insurance, along with a relevant post-secondary degree. A professional certification such as PMP, PRINCE2, or Lean Six Sigma is required, as is proficiency with project management and reporting tools.

Skills

Project management
Operational improvement
Financial services
Group benefits
Risk management
Process improvement
Change management
Stakeholder management
Business analysis
Data analysis
Governance
Strategic planning
Vendor management
Regulatory compliance
Automation
Digitization

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Group Benefits
Operations
Financial Services
Insurance
PMP
PRINCE2
Agile
Lean Six Sigma
Microsoft Project
Power BI
Jira
Risk Management
Compliance
Change Management
Process Improvement
Automation
Digitization
Stakeholder Management
Business Cases
Budgeting
Forecasting
Vendor Management
Regulatory Requirements
Data Analysis
Operational Readiness
Service Delivery
Governance
Transformation Initiatives
Benefits Realization

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Management & leadership jobs in Canada

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Project Manager

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