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Added 40 mins ago
MD
Clinical Supervisor - State Prog Admin Director
Minnesota Direct Care and Treatment
Moose Lake 31A, MB · Moose Lake, MB
- Full-time
Job Class: State Program Administrator, Director
Added 55 mins ago
AT
Administrative Coordinator
AOT Technologies
Victoria, BC
- Full-time
You're an experienced administrator who is organized, reliable, and proactive. You thrive on variety, stay calm when priorities shift, and take pride in creating systems that make work…
Added 1 hour ago
Administrative Coordinator
AOT Technologies
Victoria, BC
You're an experienced administrator who is organized, reliable, and proactive. You thrive on variety, stay calm when priorities shift, and take pride in creating systems that make work…
Added 1 hour ago
EI
Paralegal
Ecolab Inc.
Calgary, AB
- Full-time
Day 1 Coverage: Employer-paid comprehensive benefits, including dental, prescription drug, vision, paramedical coverage, and a $1,000 annual Health Spending Account.
Added 1 hour ago
CR
Payroll Administrator
Canadian Red Cross
Canada
- Full-time
We are seeking a Payroll Administrator, who responsible for processing payroll activities ensuring timely, accurate delivery of pay while maintaining compliance with relevant regulations…
Added 1 hour ago
AS
Service Contract Administrator
Apex Systems
Concord, ON
- $27 USD / hour
- Contract
The Service Contract Administrator provides administrative support for the North American Aftermarket Sales team by managing day-to-day activities to enable our sales partners and internal…
Added 1 hour ago
R
IT Systems Administrator
Remarcable
Vancouver, BC
- $91,000 to $119,000 CAD / year
- Full-time
Remarcable is seeking an organized and hands-on IT Systems Administrator for our fast-growing SaaS company. This is a high-impact role supporting our internal team’s (primarily macOS)…
Added 1 hour ago
M
Building Administrator - Residential
Morguard
Calgary, AB
- Full-time
A comprehensive, competitive benefits program that promotes health and wellness.
Added 1 hour ago
HN
Systems Administrator
Haisla Nation
Haisla, BC
- Full-time
Reporting to the Senior Systems Administrator, the Systems Administrator is responsible for the day-to-day administration, maintenance, and support of the Haisla Nation's technology…
Added 1 hour ago
F
Document Control Administrator
FlatironDragados
Markham, ON
- Full-time
Are you a detail-oriented individual with exceptional organizational skills? As a Document Control Administrator you will oversee the processing and reproduction of construction documents,…
Added 1 hour ago
CA
Warranty Administrator
Capital Automotive Group
Winnipeg, MB · Ford Winnipeg
- Full-time
Got an eye for detail and a knack for getting claims approved? We are looking for a sharp, proactive Warranty Administrator to join our busy service team at Capital Ford Lincoln in Winnipeg.
Added 2 hours ago
UH
Lone Tree Inc. | Junior Corporate Administrator
UpSourced HR
Lethbridge, AB
- Full-time
…estate administration. Were looking for a Junior Corporate Administrator to keep our office and accounts running day to…
Added 2 hours ago
BC
Database Administrator (Senior Systems Analyst)
British Columbia Institute of Technology
Burnaby, BC
- $84,685 to $112,200 CAD / year
- Temporary
BCIT’s Information Technology Services department is seeking a temporary, full-time (1.0 FTE) Database Administrator (Senior Systems Analyst). As a member of our Solution Delivery team, the…
Added 2 hours ago
NH
PAYROLL ADMINISTRATOR
Northern Health - BC
Prince George, BC
- Full-time
…the general supervision of Manager or designate, the Payroll Administrator is responsible for the payroll function and follows established procedures in the preparation and processing of…
Added 2 hours ago
GM
Sales Operations Administrator
GAV MGMT Inc.
Toronto, ON
- Full-time
Benefits: Extended Health Benefits, Retirement Matching Program, Professional Development Opportunities
Added 2 hours ago
DG
Service Admin
Dilawri Group of Companies
Calgary, AB
- Full-time
Calgary BMW is actively searching for a Service Administrator to join the team at Dilawri Group!
Added 2 hours ago
Member IT Services - Senior Cloud and Infrastructure Engineer
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
Added 2 hours ago
TA
Sr. AWS EMR Admin
Tiger Analytics
Canada
- Full-time
We are seeking an experienced Senior AWS EMR Administrator to manage, optimize, and scale our cloud data infrastructure. In this hands-on technical role, you will be responsible for…
Added 2 hours ago
UH
Lone Tree Inc. | Senior Corporate Administrator
UpSourced HR
Lethbridge, AB
- Full-time
…administration. Were looking for an experienced Senior Corporate Administrator to work directly with our CEO and keep the business running…
Added 2 hours ago
AM
Membership and Benefits Administrator
Alberta Medical Association (AMA)
AB · Alberta, Canada
- $54,633 to $71,022 CAD / year
- Temporary
The AMA is recruiting for the position of Membership and Benefits Administrator. As a member of the Member Services team, the Membership and Benefits Administrator will play a critical role…
Added 2 hours ago
M
Salesforce Functional Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Added 2 hours ago
A
Senior Systems Engineer
Aviso
Vancouver, BC
- $100,000 to $120,000 CAD / year
- Full-time
Relevant Azure certification is required or expected within an agreed onboarding period; Azure Administrator Associate, Azure Network Engineer Associate, Azure Security Engineer Associate,…
Added 2 hours ago
MM
Senior Cloud and Infrastructure Engineer
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $95,000 to $103,000 CAD / year
- Full-time
Relevant certifications, such as Azure Administrator, Azure Network Engineer, Azure
Added 2 hours ago
CN
Time & Attendance Administrator
Canadian Natural
Calgary, AB
- Full-time
100% Employer paid extended Health, Dental and Vision Benefits
Added 2 hours ago
LC
Vendor On-boarding Specialist
Loblaw Companies Limited
Brampton, ON
- Full-time
Possess an in-depth understanding of how Enterprise Vendor Portal security and administrator data integrate with vendor master data to provide necessary support.

Manulife

Salesforce Functional Analyst

Toronto, ON, Canada
Waterloo, ON, Canada

$73,725.00 CAD - $122,875.00 CAD · Full-time

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Job details

Pay: $73,725.00 CAD - $122,875.00 CAD
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Join our Salesforce Platform Team and play a key role in maintaining the health, security, compliance, and scalability of one of Manulife’s strategic technology platforms. You will work across business initiatives and partner with architects, engineers, and delivery squads to establish platform standards, optimize performance, and support the successful delivery of new Salesforce applications. By strengthening a resilient platform foundation, you will help teams innovate efficiently while ensuring solutions remain sustainable, compliant, and aligned with enterprise objectives.

This opportunity offers broad exposure to enterprise-scale Salesforce architecture, platform governance, emerging technologies, and strategic initiatives that contribute to the organization’s digital transformation.

Position Responsibilities:

Maintain the health, stability, security, and compliance of the Salesforce platform to support enterprise-wide business capabilities.
Partner with application delivery squads to provide platform guidance, support adherence to architectural standards, and promote reusable design patterns.
Monitor platform performance, capacity, and operational risks, proactively identifying opportunities to improve scalability and reliability.
Support platform governance activities, including security reviews, release management, environment strategy, and technical debt remediation.
Analyze and resolve moderately complex platform issues in collaboration with architects, engineers, vendors, and support teams.
Contribute to platform roadmaps, standards, documentation, and leading practices that enable consistent and compliant solution delivery.
Support data governance, integration governance, and regulatory compliance initiatives affecting the Salesforce ecosystem.
Assess the platform impact of new applications, features, and integrations to support sustainable long-term growth.
Develop automation, scripts, and operational processes that improve platform efficiency and reduce manual effort.
Serve as a trusted technical advisor to delivery teams, helping accelerate business value while protecting platform integrity.

Required Qualifications:

3–5 years of experience in business systems analysis, software technical analysis, platform administration, application support, or a related role.
2–4 years of hands-on experience with Salesforce administration, configuration, platform support, or application delivery.
Experience supporting enterprise platforms with responsibilities related to governance, security, compliance, operational support, or solution delivery.
Strong understanding of Salesforce data models, security models, profiles, permission sets, flows, and platform configuration.
Experience analyzing technical issues, system integrations, data quality concerns, and platform performance challenges.
Strong written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.
Experience supporting large-scale Salesforce environments involving multiple business units, integrations, and delivery teams.

Preferred Qualifications:

Post-secondary education in Computer Science, Information Technology, Engineering, Business Technology, or a related discipline, or equivalent practical experience.
Salesforce Administrator certification.
Knowledge of Salesforce platform governance, security leading practices, environment management, and release management processes.
Experience with DevOps practices, CI/CD tools, source control, and Agile delivery methodologies.
Exposure to Salesforce integrations, APIs, MuleSoft, event-driven architecture, or middleware platforms.
Experience supporting regulatory, audit, risk management, or compliance initiatives within a financial services environment.
Knowledge of platform scalability, technical debt management, data retention, archival, or operational resilience practices.
Experience working within a Salesforce Center of Excellence (CoE) or platform governance model.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

Maintain the health, security, and compliance of the Salesforce platform while partnering with delivery squads to establish architectural standards. Proactively monitor platform performance and support governance activities to ensure sustainable growth and operational resilience.

Requirements

Requires 3–5 years of experience in business systems analysis or platform administration with 2–4 years of hands-on Salesforce experience. Candidates should possess strong knowledge of Salesforce data models, security configurations, and experience supporting enterprise-scale environments.

Skills

Salesforce administration
Business systems analysis
Platform governance
Security compliance
Application support
Data modeling
System integration
Performance monitoring
Release management
Technical debt remediation
Agile delivery
DevOps
CI/CD
API management
MuleSoft
Automation

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Functional Analyst
Platform Governance
Security
Compliance
Data Modeling
Flows
Permission Sets
System Integration
DevOps
CI/CD
Agile
MuleSoft
API
Event-driven architecture
Technical Debt
Release Management
Environment Strategy
Automation
Financial Services
Center of Excellence
Scalability
Operational Resilience
Data Governance
Middleware

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